Ryanair - 8
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Pilot-DAR
Im sorry but how you can blame Ryanair for YOU not reading the terms and conditions and the reminders that you need to check in on line and print your boarding card is beond me ... Not only that you say your name on your passport differed from the name on your booking and say Ryanair entred it wrong I was under the impresion that YOU the passenger make the booking and enter your OWN name ...
You can not blame an Airline infact you should be congratulating them for following Rules and regulations regarding Aviation security and immigration policy...
So on reflection --- You have not followed the terms and conditions of the Airline and then have the nerve to blame THEM !!
I am still puzzled as to why you think RYANAIR entred your name wrong then charged you to correct it when you enter your own details or your friend did please feel free to correct me if I am wrong im just finding it hard to understand.
You can not blame an Airline infact you should be congratulating them for following Rules and regulations regarding Aviation security and immigration policy...
So on reflection --- You have not followed the terms and conditions of the Airline and then have the nerve to blame THEM !!
I am still puzzled as to why you think RYANAIR entred your name wrong then charged you to correct it when you enter your own details or your friend did please feel free to correct me if I am wrong im just finding it hard to understand.
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I am amazed by the incapacity of people to read the rules and regulations surrounding low-cost airlines. Their arrogance (and ignorance) beggars belief and from supposedly intelligent people (or maybe not). Being a regular flyer with BA, FlyBe, FR and EZY I know exactly what I can and cannot get away with. In the early days I fell foul of some of FR's and EZY's terms but hey you dust yourself down, learn how to manage the rules and still get the best deal, get there safely and usually on time. What I dont need personally is being surrounded by spoilt brats who despite having themselves to blame try to blame the airline concerned. Some people need to grow up.
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I think some people are missing the point. As I understand it, this was an airport check-in and the Ryanair agent input a shortened common version of his first name prior to printing his boarding pass.
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What I dont need personally is being surrounded by spoilt brats who despite having themselves to blame try to blame the airline concerned. Some people need to grow up.
I always want people and companies I deal with, to do good profitable business. If they are providning me a service, I expect them to profit, so they're around next time. I have never said I was unwilling to pay a reasonable cost for a service. If it costs them X Euro to makeup for my errors, I'll pay with with an appreciative smile, and a thank you. What I will not tolerate (part of being spoilt I suppose) is being charged immense sums to make minor corrections to booking arrangments, which are completely out of proportion, and seemingly punitive. If a Ryanair staff person can perform a function in 2 minutes, and I'm being charged 40 or 150 Euros for that service, I'm not being treated reasonably.
Happily, I have the money, and I have the choice. I will use my money to select a service provider, who operates in the same customer service theme that every other airline I have ever flown operates.
If I have to spend a half an hour carefully digesting the fine print in the terms and conditions, because they contian numerous traps I would otherwise miss, I'd rather save my time, spend a bit more on an airline who wants me to not feel that I have to count my fingers after a handshake, and enjoy my flight stress free.
What's the UK saying? "horses for courses"? So be it!
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Pilot DAR
'Yes, I do have a choice, and it won't be Ryanair again!'
Fair enough - just try changing 'minor' details with your next airline
at the same stage and report back -cheers
MM
'Yes, I do have a choice, and it won't be Ryanair again!'
Fair enough - just try changing 'minor' details with your next airline
at the same stage and report back -cheers
MM
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TSR2
I think your WRONG ! Ryanair do not do Airport check-in All passengers have to check-in on line with the name they provide at booking Ryanair only offer a bag drop system ... I might be wrong as I only ever travel with hand baggage .
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if you're stupid enough to choose them
I don't know the reason why you became so allergic to Ryanair, but the amount of adrenaline you use to treat your anaphylaxis seems to exceed the accepted doses. Just relax.
Ryanair has certainly pretty bad corporate culture, but it concerns mostly their partners, while many smart passengers do travel with them and cope well. They have no great expectations but no great disappointments either. They simply stick to the rules and have less problems than you might expect, why do you attempt to offend them?
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If you're stupid enough to choose them...............
I think it should be "If your stupid enough NOT to use them" or maybe stupid enough not to understand the way to book VERY VERY VERY low fare Flighs and really if you cant book a flight and read the conditions of the Airline you should'ed even be out in public without a helper.
I think it should be "If your stupid enough NOT to use them" or maybe stupid enough not to understand the way to book VERY VERY VERY low fare Flighs and really if you cant book a flight and read the conditions of the Airline you should'ed even be out in public without a helper.
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Ryanair culture
The language and the tone of several posts here reminds me of nothing so much as....the attitude of Ryanair to its esteemed and highly valued customers.
AKA "the Ratner Mark II model."
AKA "the Ratner Mark II model."
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The language and the tone of several posts.
I think your getting confused, its not the tone your reading, its just pure frustration because many people on here know how Easy and Cheap it is to fly Ryanair.
Its not rocket science
.
I think your getting confused, its not the tone your reading, its just pure frustration because many people on here know how Easy and Cheap it is to fly Ryanair.
Its not rocket science
.
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"First price displayed is the final price..."
whether I am paying by VISA
if I am wearing black or brown shoes
if the lady beside me is my wife or my mistress
whether my passport is non-EU/EAA
if I am bringing a hand bag or the kitchen sink that day
if I want to be first on the bus to try to run up the stairs smartly before the others when I get off it (the bus, that is)
my motherīs maiden name
whether I want to pay for an interpreter to understand the FO
All of which were chargeable items the last time I read the 73 pages of closely printed terms and conditions, at least the last time I bothered to look at them they were. Though you need not waste time in posting to tell me that they are no longer there ! I for one appreciate that keeping up to date on the small print is all part of the pleasure of travelling with this fine company.
I did read them then before deciding I had no interest in paying out of my own hard earned dosh to be abused. Why Iīm told that pre-1989, in East Berlin at least, being abused by the service provider was free under communism.
But paying for it. Thereīs a word for that, isnīt there ?
Edit: Some people are sensitive to derogatory remarks and some even feel it offensive. You will note what I have deleted. Please, not again.
if I am wearing black or brown shoes
if the lady beside me is my wife or my mistress
whether my passport is non-EU/EAA
if I am bringing a hand bag or the kitchen sink that day
if I want to be first on the bus to try to run up the stairs smartly before the others when I get off it (the bus, that is)
my motherīs maiden name
whether I want to pay for an interpreter to understand the FO
All of which were chargeable items the last time I read the 73 pages of closely printed terms and conditions, at least the last time I bothered to look at them they were. Though you need not waste time in posting to tell me that they are no longer there ! I for one appreciate that keeping up to date on the small print is all part of the pleasure of travelling with this fine company.
I did read them then before deciding I had no interest in paying out of my own hard earned dosh to be abused. Why Iīm told that pre-1989, in East Berlin at least, being abused by the service provider was free under communism.
But paying for it. Thereīs a word for that, isnīt there ?
Edit: Some people are sensitive to derogatory remarks and some even feel it offensive. You will note what I have deleted. Please, not again.
Ryanair Booking Costs
I cannot believe it, but I am actually agreeing with Daz on this!! I have just booked [reluctantly] with Ryanair, and having followed all the procedures, I have got a good one-way price STN-ALC, all additional costs being shown during the booking procedure - my only gripe would be the extra credit card costs per pax per leg, although in my case this was not really relevant.
My only concern, even now, is that having read pax reviews on other forums, is that certain ground-staff at STN tend to use pax cabin luggage as an income generator. I have made sure that my baggage strictly adheres to the Ryanair weight and size allowances - I will let everyone here [plus Essex trading Standards] know if Ryanair pull a fast one. In the interests of fairness, I will also report back if all goes smoothly.
Wish me luck!
My only concern, even now, is that having read pax reviews on other forums, is that certain ground-staff at STN tend to use pax cabin luggage as an income generator. I have made sure that my baggage strictly adheres to the Ryanair weight and size allowances - I will let everyone here [plus Essex trading Standards] know if Ryanair pull a fast one. In the interests of fairness, I will also report back if all goes smoothly.
Wish me luck!
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First price displayed is the final price
Having travelled a lot recently with Ryanair i now find myself in the States flying with the likes of Jet blue and Southwest.
Booking with these guys is a breath of fresh air.
Firstly with Jetblue and Southwest the first checked in bag is free(20kg).
With Jetblue you can assign your seat-costs nothing unless you want extra legroom.On-line check in is free and no credit card fees.
With Southwest they also have first checked in bag free and use a boarding system of numbers relating to your boarding pass-You stand in line at the gate according to this number so no mass chaos trying to board.Again no on-line check in fee
I wonder if and when the LCCs in the Uk and Europe might adopt these ideas and actually make it simple for us - but then again it wouldnt make Ryanair the Ryanair we all like to moan about-would it!!
Booking with these guys is a breath of fresh air.
Firstly with Jetblue and Southwest the first checked in bag is free(20kg).
With Jetblue you can assign your seat-costs nothing unless you want extra legroom.On-line check in is free and no credit card fees.
With Southwest they also have first checked in bag free and use a boarding system of numbers relating to your boarding pass-You stand in line at the gate according to this number so no mass chaos trying to board.Again no on-line check in fee
I wonder if and when the LCCs in the Uk and Europe might adopt these ideas and actually make it simple for us - but then again it wouldnt make Ryanair the Ryanair we all like to moan about-would it!!
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What really gets our goat is not all the add-ons, although there are irritating, it is the myth being spun for many years that ez & FR are clones of SWA. As employees will tell you that is a fantasy, and pax are discovering the same. At ez, many years ago, the management was challenged to ask a senior SWA pilot and manager to visit fairyland and advise. Since Stelios trumpeted the fact that his study of SWA had spawned ez we thought that a review after a few years might be a sound idea. Met with deaf ears. Now more than ever is that review needed of all the LoCo's; but life is just a dream.
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Incident in Lodz
Just spotted this about an incident with a Ryanair jet at Lodz Airport in Poland yesterday. Send it through the auto-translator of your choice:
Awaryjne l
Seems rather serious, vibrations from engine at take-off, smoke in cabin, immediate emergency landing. Glad I wasn't on this flight.
Awaryjne l
Seems rather serious, vibrations from engine at take-off, smoke in cabin, immediate emergency landing. Glad I wasn't on this flight.
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Yes, here is a report about Dublin / Liverpool
Passengers feared for their lives when Ryanair flight ‘plummeted 12,000ft’ · TheJournal
Passengers feared for their lives when Ryanair flight ‘plummeted 12,000ft’ · TheJournal