Ryanair - 7
Join Date: Nov 2009
Location: London, Los Angeles and Las Vegas
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Are going to give them credit for their latest move. We'll fly you from the Canaries to Madrid, but you are on your own from there. And if you've been unwise enough to accept a refund because we have not been clear about our duty of care we'll sting you for 100 euros for taking you half way home.
As for charging others £100, why shouldn't they? These people took a refund, they have their money back and are no longer a Ryanair passenger, therefor Ryanair don't have to do anything for them.
Join Date: Aug 2008
Location: Durham
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Although Ryanair initially did well in making clear decisions and not stamping its feet over what is a safety issue, it is not coping well in this phase of the volcano ash event. The charter airlines got their planes out to the holiday destinations ASAP and, together with chartering a luxury liner, are confident they can get all their stranded passengers back to Britain within two days. Jet2 also seem to be doing well getting people home as soon as possible. Easyjet is now running a pretty full programme. Ryanair passengers will have to wait, and its website has not kept people up-to-date with the opening up of airspace.
Join Date: Sep 2006
Location: Dorset
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and its website has not kept people up-to-date with the opening up of airspace.
Join Date: Sep 2003
Location: North of the border
Age: 71
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May be the reason for the delay in starting could be similar to the announcement made on the BBC that Easyjet stated they were flying but that passengers were not turning up as they were unaware. I am assuming they are wanting the passengers to know to turn up for their flights instead of rushing to get in the air.
Join Date: Aug 2008
Location: Durham
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What the CEO of EasyJet said was that the flights that went out early in the morning were not full, but they will be full of formerly stranded passengers on the way back. They are also putting on extra rescue flights. He also said the cost of the crisis to EasyJet was £50 million and he was after the government and EU to hand out money. At least Ryanair hasn't got the begging bowl out yet. One of the issues with Ryanair might be its reliance on online check-in. BA and EasyJet have suspended this to get things moving as fast as possible.
Join Date: Sep 2006
Location: Dorset
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One of the issues with Ryanair might be its reliance on online check-in. BA and EasyJet have suspended this to get things moving as fast as possible
Join Date: Feb 2005
Location: Finland
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Ryanair has just revised its stand on flight cancellations tomorrow morning. One can still read: (D)Flights cancellations in Northern Europe extended from 1300hrs Wed 21st April to 1300hrs Thur 22nd April.
And look now! Hundreds of flights already announced as cancelled are bookable again. For God's sake! I was about to fly on one of these. Last night I've spent hours invalidating the hotel bookings in three cities, destroying all plans and now there is no more reason to go, yet I bet I'll get no chance to get my money back. No, really. It's not fair, disappointed once again!
And look now! Hundreds of flights already announced as cancelled are bookable again. For God's sake! I was about to fly on one of these. Last night I've spent hours invalidating the hotel bookings in three cities, destroying all plans and now there is no more reason to go, yet I bet I'll get no chance to get my money back. No, really. It's not fair, disappointed once again!
Join Date: Jun 2001
Location: UK
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theAirDB is reporting, that RYR would open a route between Albacete (ABC) and Dezful (DEF) in Iran.
Leave it a day or two and the proper route will appear.
Join Date: Apr 2010
Location: uk
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Ryanair cancelled flight - now reinstated - but i don't wanna go
Yesterday my flight was cancelled and I applied for refund and cancelled all my plans. Today my flight is reinstated.
My problem is that when i look at my booking, it is still showing as being active and that I can do online checkin. No mention is made that I cancelled the booking.
Phoned ryanair and got through after about an hour of trying. Seems my booking was still open but they cancelled it for me on the phone and I'll be getting all my money back.
My problem is that when i look at my booking, it is still showing as being active and that I can do online checkin. No mention is made that I cancelled the booking.
Phoned ryanair and got through after about an hour of trying. Seems my booking was still open but they cancelled it for me on the phone and I'll be getting all my money back.
Join Date: Aug 2007
Location: cheshire
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Ryanair have announced they will defy EU compensation policies and not re imburse passengers and monies above the cost of their air fare.
Can't wait to see this one in court........ Think again boys...Thems' the rules so pay up and claim of the EU yourselves...
Can't wait to see this one in court........ Think again boys...Thems' the rules so pay up and claim of the EU yourselves...
Join Date: Jul 2006
Location: Europa
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theAirDB is reporting, that RYR would open a route between Albacete (ABC) and Dezful (DEF) in Iran.
ABC DEF - the first 6 letters of the alphabet. Definitely a phantom route
Join Date: Aug 2009
Location: Hull
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RYR
Interesting interview just taken place on SKY News with RyanAir.....
...but are Jet2 doing the same thing?
UK Airport Disruption Update
It states "....these expenses will not be reimbursed by Jet2.com"
...but are Jet2 doing the same thing?
UK Airport Disruption Update
It states "....these expenses will not be reimbursed by Jet2.com"
Join Date: Aug 2007
Location: Dublin
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Why were there no procedures put in place in advance of this event that would have minimised the loss.
Instead we appear to have had a knee jerk reaction which treated most of Europe as equally contaminated and closed down the whole system so that now what we are seeing is post-loss control (e.g. no compensation) when we should have had some form of pre-loss control.
Perhaps the volcanic risk was unidentified or not considered likely here but lessons will be learnt and the airline industry in Europe now has an interest in reducing the severity of losses from a repeat of this kind of event.
Remember, fundamental risks arising out of some physical cause are the responsibility of society as a whole and not simply those who chose to insure if indeed it is insurable against. In this situation I believe it would be unrealistic to expect the airline to pay unreasonable claims from their passengers.
Instead we appear to have had a knee jerk reaction which treated most of Europe as equally contaminated and closed down the whole system so that now what we are seeing is post-loss control (e.g. no compensation) when we should have had some form of pre-loss control.
Perhaps the volcanic risk was unidentified or not considered likely here but lessons will be learnt and the airline industry in Europe now has an interest in reducing the severity of losses from a repeat of this kind of event.
Remember, fundamental risks arising out of some physical cause are the responsibility of society as a whole and not simply those who chose to insure if indeed it is insurable against. In this situation I believe it would be unrealistic to expect the airline to pay unreasonable claims from their passengers.
Last edited by Sober Lark; 21st Apr 2010 at 20:11.
Join Date: Jul 2006
Location: STANSTED & MANCHESTER
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Its simple if you have booked a package holiday then you should be looked after by your holiday company but if you have just booked flight only why should an airline who has got you to your destination and is willing to get you back have to pay for food and hotels when they are not at fault / responsable for the delay in any way now if the airline (seat only) went tech then yes pay up as it was the airline at fault...
The European rule on compensation was not set up for situations like this it was simply to help look after passenger during dealys and cancelations...hours not weeks.
From what I can see there was no way possable for ryanair to avoid the cancelations they were forced to stop flying plane and simple.
If / when this gets to court i would think ryanair and outher airlines would win.
The European rule on compensation was not set up for situations like this it was simply to help look after passenger during dealys and cancelations...hours not weeks.
From what I can see there was no way possable for ryanair to avoid the cancelations they were forced to stop flying plane and simple.
If / when this gets to court i would think ryanair and outher airlines would win.
Ryanair and Jet2, indeed any airline can state that they will ignore EU regulations but they cant the clues in the title its REGULATIONS, not some guideline MOL can ignore.