Airlines, Airports & Routes Topics about airports, routes and airline business.

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Old 27th Jul 2011, 09:38
  #1381 (permalink)  
 
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But there is a pick up fee at Manchester. The fee at Bristol and Newcastle is £1. Is that in line with £2?
http://www.manchesterairport.co.uk/m...sf/Content/Car

It is easy to pick up or drop off - all terminals have drop off areas. To pick up at the airport you are need to park in the short stay car parks.

We have drop off areas for all terminals. For pick up there is a £2.20 charge for up to 30 minutes.
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Old 27th Jul 2011, 09:39
  #1382 (permalink)  
 
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He was referring to both pick up and drop off car parking and pointing out that some charge for both and others charge for one or the other, but the principle of some kind of drop off and/or pick up charges are common place.

As far as I am aware, MAN offers free drop off - but no waiting - but there is no free pick up. Indeed, the MAN website has the following comment in its 'Pick up and drop off' section which seems to confirm this

Please note:

There is no free pick-up allowed anywhere on-site. The Turn Up and Pay – Short Stay Price for up to 30 minutes is £2.20
Is this no longer the case - i.e. you can pick up passengers from the terminal front now, for free at MAN?

Of course with fuel prices at £1.30 to £1.40 a litre, there's probably a far bigger cost difference in the drive there and back than there is a couple of pounds in car parking
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Old 27th Jul 2011, 10:24
  #1383 (permalink)  
 
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2Planks: I'd be more worried about the price of a pint in the terminal or on board your flight than a drop off charge..£2.50 darn here in BOH for drop off , but then with a pint costing £5 its enough to in yer beer

However the issue of free access to airports is now with EU Transport Commissioner, Siim Kallas. He has said that the EU's transport directorate would raise the drop-off charge with the European Observatory on Airport Capacity, which has the remit to address the question of access to all of Europe's airports.

Just watch the pick up charge double though to compensate for any EU free drop off legislation....and yes its about time those idiots at LBIA put some covered walkways in down the ramp like BRS...We're not all hard as nails twelve cans of wife beater northerners you know
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Old 27th Jul 2011, 10:30
  #1384 (permalink)  
 
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Bristol, Newcastle & East Midlands charge £1 while Bournemouth charges £2.50p for pick/drop off fees. Manchester also has a £2.20 pick up free for arriving passengers. (But dose include 30 mins parking)

Meanwhile Airports at Newquay £5, Teeside £6 and Blackpool £10 charge a development fee instead that have to be paid by all departing passengers. Not just car drivers.

So would you rather pay the £6 to £10 development fee instead of the now lower priced £2 (£4 return) drop off/pick up fee which is only paid by car users at Leeds/Bradford?

The fee can be avoided at LBA by parking in the Long stay Car Park 3. As it’s still free to park in there for up to 1 hour. It can also be avoided by using either one of the airport bus services which operate from Leeds (757), Bradford (737/747), Harrogate (737) and Otley (967).
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Old 27th Jul 2011, 13:28
  #1385 (permalink)  
 
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It amazes me how a company can buy an airport with the promise of a multi million pound investment and developement, then in a deceptive way charge the airport users to pay for the investment!!!!
Does this happen at Leeds City Railway Station!!!! Maybe they should do the same as LBA, as they are going to spend millions doing the railway station up, this way the user will foot the bill and there will be more money in profits for the railway owners. The airport company should not be charging the airport customer for work done, its like Tesco saying that they are going to build a new supermarket, but could all the people that will use it please give us £2 everytime you do.......its disgraceful!!!
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Old 27th Jul 2011, 18:55
  #1386 (permalink)  
 
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So where does the money come from?
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Old 27th Jul 2011, 19:58
  #1387 (permalink)  
 
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Apparantly you cant stop anywhere near to the terminal to drop off either. They`ve thought of that...according a to a friend of mine who got caught out, they have double yellow peril lines all over the place re inforced by a squad of` `parking wardens` armed with electronic number plate recorders so they know where to send the `bill` to

I`m not getting into the rights and wrongs of charging, but sadly word gets out and it sends the wrong signals, which may be to the detriment of LBIA...

Still at least at Liverpool you still get 10 mins free to pick up and drop off
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Old 27th Jul 2011, 22:01
  #1388 (permalink)  
 
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Liverpool airport returned a 5.1 million loss in 2010.
If they could scrape another couple of quid from each passenger, they would have made a profit. Airport losses have been driven by the demand for lower and lower fares where the airports have to rely on shops and parking. So, those who talk about airport rip offs, would they invest in one? No, I thought not.
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Old 28th Jul 2011, 06:36
  #1389 (permalink)  
 
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Wawkrk

Well said, the very essence of so many airport problems, or as they say in those parts, 'yer don't get owt for nowt'
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Old 28th Jul 2011, 09:50
  #1390 (permalink)  
 
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WAWKRK - LBIA is a for profit company in a capitalist country - they can choose to charge what they like. I am a customer in a capitalist country - I can choose my airport. I am equidsitant from 3 local airports. All things considered in business you have to speculate to accumulate. Currently (IMHO) LBIA is a crowded, dirty airport with poor transport links where punctuality is poor (especially if you take into account the time it sometime takes to get from the remote stands). This new charge just makes the experience that little bit worse. Just because other airports do it doesn't make it good business sense, look at the pit of despair that is Durham Tees Valley. That's all.
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Old 28th Jul 2011, 12:49
  #1391 (permalink)  
 
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Yeh, whatever.
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Old 28th Jul 2011, 18:56
  #1392 (permalink)  
 
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Wawkrk: you asked "so where does the money come from"

My reply to that is this:

They are an investment company, it was their company that bought the airport and promised to invest Millions of pounds into the re developement of the airport and its infrastructure, they are in it to make the airport more valuable, but to have an idea and expect other people to invest by been charged to drop off people is wrong.......as an investment company Bridgepoint have their fingers in many pies, do they make charges with their other services in this way.. doubt it
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Old 28th Jul 2011, 19:49
  #1393 (permalink)  
 
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Runway32/14

You hit the nail on the head.
Yes they are an investment company not a charity.
How do you invest in a business then sell at a profit if there are no profits?
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Old 28th Jul 2011, 20:57
  #1394 (permalink)  
 
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It is an irrelevance that Bridgepoint are an investment company. It is just a label which refers to the fact they have raised the money to buy and develop the airport directly from other investors. If another company had come along and raised the money through debt markets, equity markets or even from their own reserves, the same question would be asked

How quickly is the investment going to pay back and how much is the investment going to grow by.

....the basic principle of any investment decision.

The airport management team, who are employed by Bridgepoint to run the airport on a day to day basis are implementing a strategy to attract airlines and routes to the airport by offering competitve landing and handling fees. This is necessary because there is an over supply of airport capacity in the North of England and the number of suitable airlines is reducing because of closure and consolidation - therefore the airlines are in the dominant position.

The natural conclusion to this is that highly expensive capital investment programmes in terminal improvements etc at the same time as airlines paying less to use the airport is not a viable strategy unless alternative income streams are available. In otherwords, if you want growth in the number of airlines and routes and you also want improvements in facilities, then the passengers using the airport will have to pay for this. So, in the last few years we have seen the airport develop new income streams e.g

- charges for baggage trolleys
- premier lounge
- fast track
- tendering for a new taxi provider
- investment in the website and marketing to develop car park revenues
- terminal front car park fees for drop off / pick up

To be fair to the airport, none are mandatory and all are avoidable and therefore customers have a choice.

That said, they have handled the drop off / pick up thing badly from a PR perspective which is unusal given some of key players are usually very good at this. I would have thought they would have been ready to have something to say about the plan for terminal improvements, record passenger numbers, job creation through the Ryanair base and the amount already invested in the airport, but for whatever reason they haven't.

At the end of the day, airlines and airports are not free to use. Costs have to be covered and the costs have to be covered by people who buy airline tickets and use airports.

It's no different at all to the fact that the costs of building a supermarket and stocking it full of beans and other stuff are paid for by people who shop in Tescos and have to pay more for cans of beans that it costs Tesco to buy the beans from Heinz.
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Old 29th Jul 2011, 09:12
  #1395 (permalink)  
 
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Yes...but the point i am making is this: when you go shopping at Tesco and there is a notice up saying that Tesco is going to invest millions of pounds into the stores infrastructure, They dont charge the customer for dropping or picking people up!!!
At the end of the day airport prices and holidays have gone up, with the added inflated priced all LBA all they are doing is pushing some customers away, they are doing the opposite of what they wanted....surely the best way to encourage investment is to keep the customer happy and not hit them with more charges,

Anyway, i think enough has been said on this matter, so lets forget it, and move on......
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Old 29th Jul 2011, 11:58
  #1396 (permalink)  
 
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Originally Posted by Runway 32/14 View Post
when you go shopping at Tesco and there is a notice up saying that Tesco is going to invest millions of pounds into the stores infrastructure, They dont charge the customer for dropping or picking people up!!!
They would if they thought they'd get away with it.........
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Old 29th Jul 2011, 12:50
  #1397 (permalink)  
 
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You wouldnt stand for it, and you would start to go shopping elsewhere...
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Old 29th Jul 2011, 13:41
  #1398 (permalink)  
 
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Exactly. But the problem Tesco have is that the competition is on their doorstep – it’s a no brainer to make a 5 minute diversion to another supermarket. Not quite so easy with an airport, which is why LBA can get away with it and Tesco’s can’t……
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Old 29th Jul 2011, 16:56
  #1399 (permalink)  
 
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Exactly. But the problem Tesco have is that the competition is on their doorstep – it’s a no brainer to make a 5 minute diversion to another supermarket. Not quite so easy with an airport, which is why LBA can get away with it and Tesco’s can’t……
Absolutely. The car parking charge will gain plenty of tuts and whinging but ultimately, and this key, it probably won't put them off using the airport. People tend to have short memories and as always they will still look for the cheapest fare or take into account the convenience of an airport. Ironically, the former is probably the reason why such charges are brought in.......because nobody wants to pay the going rate for a flight. No person in their right mind would seriously take into account a dropping off fee......other than the very frequent flyer who wants to prove a point.
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Old 30th Jul 2011, 16:04
  #1400 (permalink)  
 
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Yes...but the point i am making is this: when you go shopping at Tesco and there is a notice up saying that Tesco is going to invest millions of pounds into the stores infrastructure, They dont charge the customer for dropping or picking people up!!!
The mistake you are making is in trying to compare two different types of business that both operate car parks

Tesco don't charge to use their car parks because they are charging people via the products that they sell in the stores. If you spend £100 shopping in Tesco, then even after they have paid the suppliers, the staff and the bills to keep the shops open and running, they still have about £10 of your £100 left in their pockets to pay dividends to their shareholders, fund investment in new stores and so on. So of course Tesco are charging customers. Just because it is all hidden and wrapped up in your weekly food bill, doesn't mean you aren't being charged.

Airports don't buy and sell physical products, so they have to charge their customers in a different way. They charge airlines a handling fee for using the airport, they charge catering and retail outlets a rental fee if they want to be in the airport to sell stuff and they charge you the passenger for using their car parkis, fast track security and premier lounges etc. In total, all of these fees have to add up to more than it costs to keep the airport running otherwise there is no chance of anyone providing money to invest and there probably won't be a viable business in the long run.

At the end of the day airport prices and holidays have gone up, with the added inflated priced all LBA all they are doing is pushing some customers away, they are doing the opposite of what they wanted....,
Yes, holiday prices have gone up because the cost of fuel has gone up so guess what, that cost is being passed onto you the customer. Again, you the customer are being charged by airlines and tour operators who need to to cover their costs.

surely the best way to encourage investment is to keep the customer happy and not hit them with more charges
You do not encourage investment from customers. You make a solid business case to the people providing the finance to you that you will give them their money back with interest ! They will not give a monkey's about happy customers unless you can prove that happy customers = customers spending more. If however, your approach to making customers happy is by giving them things for free or below cost price, you do not have a sustainable business. We could all sell £10 notes for £5 and have, for a while at least, probably the most satisfied customers of any business anywhere. It would not last long.
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