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Chaos at Terminal 5

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Old 27th Mar 2008, 22:13
  #141 (permalink)  
 
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Well, I was only trying to tread lightly on what has clearly been a miserable day for BA & BAA that I am sure they had thought would be a triumph. Turns out I should have expected yet another miserable funucker to jump on.
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Old 27th Mar 2008, 22:15
  #142 (permalink)  
 
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The bluewater of Heathrow opens

Well the bluewater of heathrow has opened and madness starts all over again.
When will BAA get it into their thick heads they are running an airport not a shopping mall.
Its a PR nuclear bomb for BAA and BA.
The trails where a joke. How did 200 or even 1000 people show an average day in T5? As for BA and BAA trying to run away from the press dont hide stand and face the music. Its your mess up.

I work in T1 for bmi and I have heard stories from BA pax who say its like normal but there is a bus ride this time back to T1.

I am laughing and pointing at BA and BAA today. How did it all go so wrong? Both BA and BAA need to ask some big questions about today. This does not look good what will happen when Heathrow East opens. The same mess.
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Old 27th Mar 2008, 22:16
  #143 (permalink)  
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T5 success

Where was willie walsh whilst all this was going on and the place descended into chaos? Doing interviews at CNN, telling how wonderful it all was going.

Did he really not know the place had turned to

But maybe just maybe this is all deliberate, as incompetant they appear on the exterior, maybe there is a motive behind all this.,

Maybe they actually want the national carrier BA that so many 'real' hands on staff care passionately about, to be run into the ground.

WW and his cronies might actually be in the payment of our competitors, as their doing a grand job of bringing the airline to it's knees. Or should I say belly?
 
Old 27th Mar 2008, 22:22
  #144 (permalink)  

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They should pack the lot in suitcases and send them into the system. On the current evidence you wouldn't see them again.
Problem solved.
Now when's that industrial action?

Juts hope they sort it out by April 7th I'm travelling that day and don't intend to go without my baggage.
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Old 27th Mar 2008, 22:23
  #145 (permalink)  
 
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One of the other computer whizzes there had fair hair dyed in black streaks, and all his teeth filed into triangular shark-like points !

If that's the sort of person behind the scenes ( as sounds very likely judging by today ) I'll avoid sniffing anything like talcum powder in the Gents', & go by my boat, thanks !
You obviously haven't been to Swanwick then!






joke ok just a joke!
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Old 27th Mar 2008, 22:27
  #146 (permalink)  
 
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Just watched the scenes of queues out the wazoo because the baggage handling had failed. Looked exactly like the situation last time I flew BA out of Manchester and tried to use the "fast" baggage drop.

Is it the new terminal, or is it just general incompetence?
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Old 27th Mar 2008, 22:34
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Ba better be hoping for some good weather....now add this to their problems and all hell will break loose............can't wait!!!!!!!!.......
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Old 27th Mar 2008, 22:35
  #148 (permalink)  
 
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Well...........erm..................what can I say??

Can't wait for the GMTV reports tommorow.......a reporter at each check-in booth 'poised' ready for further developments, and a 'stress psycologist' on the sofa, with a chap who once wrote a piece for an aviation mag, giving us their 'interpretations' of events as they unfold.
Maybe Dr Hillary will make an appearance too??

Oh well we're flying out (T5) on Wed (2nd) to Vancouver for our 'honeymoon'..............should be a laugh!!

GS
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Old 27th Mar 2008, 22:38
  #149 (permalink)  
 
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Have they just thrown a big ON switch at T5? I wonder why they didn't run just a few flights through it on day one then ramping up over say a month?

http://news.bbc.co.uk/1/hi/uk/7317352.stm

Flights from Heathrow's new £4.3bn Terminal 5 are departing with hand baggage only after luggage check-in was suspended due to a processing backlog.

British Airways, which has sole use of T5, announced check-in of all hold luggage was suspended until Friday

The airline has already cancelled 34 flights because of baggage problems and passengers have had to wait up to four hours to reclaim their luggage.

continues.
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Old 27th Mar 2008, 22:39
  #150 (permalink)  
 
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Just seen the BBC News. I have never been so ashamed to work for such an organisation: the Ops Director sums up our utterly incompetent, arrogant management. Kirkwood's head should be on a pole outside T5 tomorrow morning. He is a dead man walking, but the real culprit is Walsh: he is the one who has shouted this from the rooftops while going balls out to kick the staff in the slats and "slash" costs. It pains me as an employee to say it, but I laughed watching the news (until I saw Kirkwood), relishing the management's discomfort, while worrying for my own future. We really are now the British Rail of the 21st century.

Perhaps some will at last believe the pilots over Open Skies?
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Old 27th Mar 2008, 22:42
  #151 (permalink)  
 
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The leadup to this move has been cost cuts after cost cuts. How do you handle a big problem like this move? Reduce staffing levels and design a crap baggage system that's too clever for its own good? Thats the BA way!!

This should be a brain reset for the company and its modus operandi.
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Old 27th Mar 2008, 22:42
  #152 (permalink)  
 
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Worried

Python had it right, circa 1980.

http://www.last.fm/music/Monty+Python/_/I'm+So+Worried
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Old 27th Mar 2008, 22:49
  #153 (permalink)  
 
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"Will the last person out please turn off the lights!!"

No baggage check in!!!....now they are taking the .......
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Old 27th Mar 2008, 22:49
  #154 (permalink)  
 
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Perhaps some will at last believe the pilots over Open Skies?
Unlikely, because most of the general public think the dispute is about pay (classic British ignorance) and view the pilots in the same way as the awful management. You know - overpaid, arrogant etc.

I wish I could write a sitcom about Willie and his circus acts.
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Old 27th Mar 2008, 22:52
  #155 (permalink)  
 
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brakes..beer, spot on.

Kirkwoods performance on tv was at a disgrace. I want to go to his briefing at waterworld tomorrow and ask him why he hasn't resigned.

I am at a loss as to where we go from here, all I know is it won't be the truimphant start up off OS!
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Old 27th Mar 2008, 23:02
  #156 (permalink)  
 
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Containerisation in BA short-haul (lack of)

At risk of retreading ground covered earlier (in which case forgive me; am on a dial-up connection, like watching paint dry ), the BBC is saying the slowest link in the baggage chain was the loading/unloading, not the handling system. If so, it may reflect to some extent on the decision by BA management, in the mid-1990s, to order dozens of Airbus narrow-bodies without the optional baggage container system.

This decision was despite the success of that very system, which had been used since 1988 on our first 10 (BCAL-ordered) A320s. The story was that the new A319s, whose forward and aft cargo doors are closer to the wings than on the A320s, would have required new 'Lantis' container hoists, to avoid wing contact. The A319 formed the largest part of the mainline deliveries. And of course the B757 and B737 - predominant at that time - did not have the container option...
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Old 27th Mar 2008, 23:05
  #157 (permalink)  
 
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the heavy heavy,

I was thinking the same thing: this could be the end of our worries about OS, if the new LT brushes it aside. But from then on, I really don't know if this is the beginning of the end in terms of takeovers etc. I remain foolishly hopeful in the long term.
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Old 27th Mar 2008, 23:06
  #158 (permalink)  
 
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Hot Water ?

Pray tell, how can one be "burned" by Hot Water?

Call me picky, but I thought one was scalded by HW.

WW however gets scolded - bring out the Scold's Bridle (ancient medieval torture device) and hang 'im on a cross outside Waterside.
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Old 27th Mar 2008, 23:12
  #159 (permalink)  
 
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Ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha ha.............. ahhhhhhhhhhh......
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Old 27th Mar 2008, 23:16
  #160 (permalink)  
 
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Why was Kirkwood put in front of the camera in the first place? He's obviously an amateur with little or no media training. Walsh was happy enough to take the presumptory plaudits, both earlier this week and earlier today. Did he not lead BA into this? Or did his shift end at morning coffee, and only after that did someone notice T5 had fallen over?

Maybe Walsh had already resigned when Kirkwood came out? Where was the BAA spokesperson? Why was Nelson playing Mine host when the Queen opened T5 the other day? I was surprised to see him basking in the glow of magnificent presumptories, because I thought he'd already left under a cloud a month ago at least? After the last media disaster leading to his Saturday morning abdication, did someone forget to tell him to clear his desk the following Monday?

I think the whole lot should hand in their badges. T5 cost 5 times what the flippin' Millennium Dome cost and that was a disgraceful waste - so is this. But it doesn't matter I guess, so long as money slushes around for projects like this we can all fool ourselves that we have a dynamic economy and that we all benefit

I think I'd prefer one leading to less of these excrutiatingly embarassing failures.
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