FlyGlobespan -7
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You can tell when the route will be leased out by looking at the flight times.
Round about the 24th May on the GS timetable the flight times decrease by around 1-2 hours, this is when the complaints will stop I reckon as a reputable company will take over the route.
Les we will miss this and will be on the 757 tourist route service, the only saving grace is that we're on the Thursday flight so will only be delayed in arriving by an hour on top of the extra hour and 30 minutes that they have already added to our flight time to cover such delays!!!!!
If it was the saturday flight then its gonna be nearer to 6 hours delayed before take off.
Surely as the momentum builds up over the next few weeks and more and more customer are unhappy watchdog will do a piece on them and put the final nail in? I've already told 3 different people not to use them and 2 have now booked elsewhere.
C'mon GS what you gonna pull out the hat?
Round about the 24th May on the GS timetable the flight times decrease by around 1-2 hours, this is when the complaints will stop I reckon as a reputable company will take over the route.
Les we will miss this and will be on the 757 tourist route service, the only saving grace is that we're on the Thursday flight so will only be delayed in arriving by an hour on top of the extra hour and 30 minutes that they have already added to our flight time to cover such delays!!!!!
If it was the saturday flight then its gonna be nearer to 6 hours delayed before take off.
Surely as the momentum builds up over the next few weeks and more and more customer are unhappy watchdog will do a piece on them and put the final nail in? I've already told 3 different people not to use them and 2 have now booked elsewhere.
C'mon GS what you gonna pull out the hat?
Join Date: Jan 2008
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Hi fiffio, i too have also told a couple of my friends about the delays/uncertainty and they have decided to go with first choice instead, where there prices werent too much above globespans and least they can have a restful build up to their holiday unlike us!!!
Its a pity that GS are being this way with paying customers as it would have been good to have a service from Glasgow to Orlando and if it had been done properly I think a lot more people would use them but with all the delays etc recently it is putting people off.
Suppose will have to wait until we actually fly to see what delays etc are like but all this worry before hand isnt helping matters
Its a pity that GS are being this way with paying customers as it would have been good to have a service from Glasgow to Orlando and if it had been done properly I think a lot more people would use them but with all the delays etc recently it is putting people off.
Suppose will have to wait until we actually fly to see what delays etc are like but all this worry before hand isnt helping matters
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heard the GS advert on forth one last night and thought it was hilarious! Another waste of money when word of mouth will have cost them more passengers than an advert could ever replace!
I hope the poor sods who show interest after hearing it do their homework and choose another airline. The only way that GS are going to realise that you cant consistently and more important knowingly treat paying customers like this is when those customer numbers dwindle and if theres one thing GS are good at it shooting themselves in the foot!
I hope the poor sods who show interest after hearing it do their homework and choose another airline. The only way that GS are going to realise that you cant consistently and more important knowingly treat paying customers like this is when those customer numbers dwindle and if theres one thing GS are good at it shooting themselves in the foot!
Join Date: Nov 2007
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With the constant and proven history of delays, lack of interest in how they p155 customers about, no support, mis information, lies, BS etc, etc, etc Anyone dumb enough to even contemplating booking through this bunch of money grabbing , self centered twats needs their head examined
Anything constructive anyone ?
B737-600’s
G-CDKT strd Liverpool since Nov 07 (Allegedly engineless)
G-CDRA / B strd Edinburgh
A proposed lease deal with SAS involving two of the fleet has POSSIBLY fallen through.
B767
As mentioned in post 22 of this thread, there never has been a deal with Neos for the lease of any a/c for this coming summer season. As far as I am aware, there is still a distinct POSSIBILITY that it will be GSM’s own 767’s which will be used for Sum 08. There currently is no deal with any airline for the supply of leased a/c.
jethro
UK and Ireland Airline Fleet Listings
http://www.jethros.dwsitech.com
Join Date: Mar 2007
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GSM Scot.
By asking for anything constructive you may be opening the floodgates... The GSM pages are full of suggestions still unactioned from last year and with the company apparently gearing up to a repeat performance I'm looking forward to the replies you get..
By asking for anything constructive you may be opening the floodgates... The GSM pages are full of suggestions still unactioned from last year and with the company apparently gearing up to a repeat performance I'm looking forward to the replies you get..
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In July 2006 my wife and I had to be in Spain the day after my mother (who lives in Edinburgh) 80th birthday which I couldn't really miss. With my southern mindset I was looking at connecting over LGW until my wife enquired whether anyone flew direct EDI to AGP. We flew GSM EDI to AGP bang on time, clean 737-600, friendly crew, fair price, no complaints. Hope that's sufficiently constructive.
Join Date: Sep 2007
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SFB in April
I'm going GLA-SFB in late April and have booked seats 10E/F. Can anyone advise if these are OK or did I make a big mistake!!! The online seat plan seemed to be a 757, so looks like IcelandAir and not GSMs own 767s.
I have to say, I've been to Barcelona a couple of times with GSM and found a great service withclean 737 and great CC. To me it just seems to be in the longhaul sectors that GSM really let their customers down. Had I known about all the 767/757/737/AirIndia/Neos/IA
goings on I would not have booked with GSM. For the peace of mind I would pay the (little) extra and gone VS via LGW or LHR.
I have to say, I've been to Barcelona a couple of times with GSM and found a great service withclean 737 and great CC. To me it just seems to be in the longhaul sectors that GSM really let their customers down. Had I known about all the 767/757/737/AirIndia/Neos/IA
goings on I would not have booked with GSM. For the peace of mind I would pay the (little) extra and gone VS via LGW or LHR.
Last edited by starbusuk; 20th Feb 2008 at 14:47.
Join Date: Jan 2008
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going on what jethro has stated there could be light at the end of the tunnel.
Surely IF GS are contemplating using their own 767's then they will apply for etops fairly soon? or will they send all the planes the tourist route all summer possibly incurring further delays?
I was under the impression they have not bothered with etops as they were just going to lease the route out towards the end of May? I thought all the troubles we are seeing now is because they are trying to "wing it" until then?
GSM Scot I would love to hear something constructive from GS instead of this burying head in sand mentality or plain lying. At this time GS cannot even say they are even attempting to get etops back!
(I also apologise to you and other GS staff as its not personally aimed at you and I know you guys take enough slack over the last few weeks for decisions made by higher management)
Surely IF GS are contemplating using their own 767's then they will apply for etops fairly soon? or will they send all the planes the tourist route all summer possibly incurring further delays?
I was under the impression they have not bothered with etops as they were just going to lease the route out towards the end of May? I thought all the troubles we are seeing now is because they are trying to "wing it" until then?
GSM Scot I would love to hear something constructive from GS instead of this burying head in sand mentality or plain lying. At this time GS cannot even say they are even attempting to get etops back!
(I also apologise to you and other GS staff as its not personally aimed at you and I know you guys take enough slack over the last few weeks for decisions made by higher management)
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Something constructive . . . .
either give all those who have booked to fly GLA-SFB between now and 'summer' their money back or do something to ensure you can deliver what was booked and paid for. A little honesty about schedules and fuel stops wouldn't go amiss.
When you scr*w up (and all airlines do sooner or later) have the decency to look after the pax and give them honest answers.
I have flown to Florida with GSM before (in 2006) and couldn't praise them highly enough. With my rave reviews I probably generated as many customers as their advertising! Now I find myself warning people off because I don't want anyone else to be in the position we are in now, almost dreading a holiday that we should be enjoying looking forward to.
That is what upsets me most, I know Globespan can deliver a first class service, so why don't they seem bothered about doing it?
either give all those who have booked to fly GLA-SFB between now and 'summer' their money back or do something to ensure you can deliver what was booked and paid for. A little honesty about schedules and fuel stops wouldn't go amiss.
When you scr*w up (and all airlines do sooner or later) have the decency to look after the pax and give them honest answers.
I have flown to Florida with GSM before (in 2006) and couldn't praise them highly enough. With my rave reviews I probably generated as many customers as their advertising! Now I find myself warning people off because I don't want anyone else to be in the position we are in now, almost dreading a holiday that we should be enjoying looking forward to.
That is what upsets me most, I know Globespan can deliver a first class service, so why don't they seem bothered about doing it?
Join Date: Mar 2007
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ETOPS
FIFFIO how do you know what GSM is doing regarding there etops ?
This will be restored in the near future but to be honest it isn't a big problem right now as there is only one flight per week that would use etops. It will be in place before the summer session starts though.
The two 767-600's are going back to SAS, they are being reconfigured back to the configuration that we got them in with the bulkhead being put back in at the front and seats removed.
The 600 down in LPL is getting heavy maintenance on the landing gear.
This will be restored in the near future but to be honest it isn't a big problem right now as there is only one flight per week that would use etops. It will be in place before the summer session starts though.
The two 767-600's are going back to SAS, they are being reconfigured back to the configuration that we got them in with the bulkhead being put back in at the front and seats removed.
The 600 down in LPL is getting heavy maintenance on the landing gear.
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starbus thats a GS 757 your on as thats the same seating plan as we booked our seats under.
the flights times reduce towards the end of May when they may be forced into using their own 767 instead of leasing it out like they must have had planned.
Wonder if they cant get anyone to lease the route to then they will magically get etops just in time for the summer! Walt Disney stuff right enough, I Disney believe a word they say!
the flights times reduce towards the end of May when they may be forced into using their own 767 instead of leasing it out like they must have had planned.
Wonder if they cant get anyone to lease the route to then they will magically get etops just in time for the summer! Walt Disney stuff right enough, I Disney believe a word they say!
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Fuel Stops
It clearly states on the website when you are booking any flight to SFB that there may be a fuel stop.
"Although unlikely, flights may require a brief fuel stop en route subject to weather conditions on the day"
"Although unlikely, flights may require a brief fuel stop en route subject to weather conditions on the day"
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It isnt a big problem? Non etops with the 757 is causing a delay of at least an hour on each trip which by Saturday flights means its almost a 6 hour delay if not more? It is also physically impossible to be on time to the schedule on the website and of course it will not be updated and you will continue to take bookings knowing this.
Why woud GS bother with etops if they were looking to lease out the route again as they have done the last few years?
You say there might be a fuel stop, is that why GS built an extra hour into the flight time of all flights and now without etops they can't even get within that? infact over an hour on top of that on each flight! Its physically IMPOSSIBLE to make it without a fuel stop!!!
There was a timetable put up that was taken down from this and this was very close and factored in massive delays as each weekend came.
I'm glad massive delays isn't a problem to you.
FIFFIO how do you know what GSM is doing regarding there etops ?
This will be restored in the near future but to be honest it isn't a big problem right now as there is only one flight per week that would use etops. It will be in place before the summer session starts though.
Why woud GS bother with etops if they were looking to lease out the route again as they have done the last few years?
You say there might be a fuel stop, is that why GS built an extra hour into the flight time of all flights and now without etops they can't even get within that? infact over an hour on top of that on each flight! Its physically IMPOSSIBLE to make it without a fuel stop!!!
There was a timetable put up that was taken down from this and this was very close and factored in massive delays as each weekend came.
I'm glad massive delays isn't a problem to you.
FIFFIO how do you know what GSM is doing regarding there etops ?
This will be restored in the near future but to be honest it isn't a big problem right now as there is only one flight per week that would use etops. It will be in place before the summer session starts though.