Jet2 - 3
Join Date: Aug 2009
Location: Hull
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Jet2
Hi - a few things here.
1) Queues - I have used Manchester recently with Jet2 and there were not many people waiting, but confusion as to which desk to go to - priority, non priority etc. At Palma, the Jet2 desks can only be described as bedlam, with long queues to check in, yet no one waiting at the "pre checed in on line" queue. Surely, opening this desk to get a few through would have been a good idea?
2) Back at Manchester, our home printed boarding card would not scan "upstairs" and the lad asked us to return to the check in desk and ask for a "proper" ticket. We went downstairs and asked the Jet2 floor walker where to go. She directed us to the ticket sales desk and after waiting there, were told to go to the priority desk! In this case, had the floor walker given us correct info, we would not have had to queue twice.
As for our flights, they were ok, but for a couple of hours in the air, I am not really bothered about much anyway.
Re Mr Meeson, if he spoke to me in a manner I did not like, I would return the same. I am not however a staff member and so have nothing to lose.
1) Queues - I have used Manchester recently with Jet2 and there were not many people waiting, but confusion as to which desk to go to - priority, non priority etc. At Palma, the Jet2 desks can only be described as bedlam, with long queues to check in, yet no one waiting at the "pre checed in on line" queue. Surely, opening this desk to get a few through would have been a good idea?
2) Back at Manchester, our home printed boarding card would not scan "upstairs" and the lad asked us to return to the check in desk and ask for a "proper" ticket. We went downstairs and asked the Jet2 floor walker where to go. She directed us to the ticket sales desk and after waiting there, were told to go to the priority desk! In this case, had the floor walker given us correct info, we would not have had to queue twice.
As for our flights, they were ok, but for a couple of hours in the air, I am not really bothered about much anyway.
Re Mr Meeson, if he spoke to me in a manner I did not like, I would return the same. I am not however a staff member and so have nothing to lose.
Join Date: Jul 2007
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Originally Posted by EuroChallenger
At Palma, the Jet2 desks can only be described as bedlam, with long queues to check in, yet no one waiting at the "pre checed in on line" queue. Surely, opening this desk to get a few through would have been a good idea?
EC - JET2 could not be simpler than in Palma, the airport is long with with probably the best public address system in the world.
Regarding JET2 at Palma - Their office is situated opposite the check in desks. The check in desks are mostly manned. If you have checked in on line you can go through at ANY time, I know I have done it 5 times in 4 years.
Any problems the office is manned by polite staff, so I don't see how you could have had any hassle.
There is no bedlam with JET2 at Palma, far better than say Malaga, and that airports only problem is the long walk between the various gates.
Of course if you have left it until the last minute??
Join Date: Aug 2009
Location: Hull
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Queue
Apologies if my post was not clear. I do mean Palma and not Parma, my geography is good!
There were very long queues at Palma check in. We had checked in online and so just went to the desk where there was not a queue. Two desks were open for customers who had checked in online, but the queue for those not checked in on line was very long. Some passengers in THAT queue moaned at me for pushing in! The JET2 staff did however answer the moaning customers.
My point was simply - why could a few of the non online checked in customers not be whisked through the desks for the online checked in people, just to get the queue moving.
I will also add that to after dropping our bags at the Jet2 desk, the time taken to clear security was 35 minutes.
There were very long queues at Palma check in. We had checked in online and so just went to the desk where there was not a queue. Two desks were open for customers who had checked in online, but the queue for those not checked in on line was very long. Some passengers in THAT queue moaned at me for pushing in! The JET2 staff did however answer the moaning customers.
My point was simply - why could a few of the non online checked in customers not be whisked through the desks for the online checked in people, just to get the queue moving.
I will also add that to after dropping our bags at the Jet2 desk, the time taken to clear security was 35 minutes.
Join Date: Nov 2008
Location: Right here
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Just read this on airliners:
Any truth on this order? Would guess not..they've said before they're sticking with the 733 and 752 for a few more years. But it would be really nice to see a 737-900 on jet2 colours!
Order as of August:
737-900 (ER unless otherwise noted):
Lion Air 178
Continental 44 (12 non-ER)
Korean 20 (16 non-ER)
Alaska 12 (non-ER)
BBJ 9
GECAS 6
KLM 5 (non-ER)
Shenzhen 5 (non-ER)
SpiceJet 5
Azerbaijan 4
Arik 3
Sky 3
Jet 2 (non-ER)
Turkmenistan 2
737-900 (ER unless otherwise noted):
Lion Air 178
Continental 44 (12 non-ER)
Korean 20 (16 non-ER)
Alaska 12 (non-ER)
BBJ 9
GECAS 6
KLM 5 (non-ER)
Shenzhen 5 (non-ER)
SpiceJet 5
Azerbaijan 4
Arik 3
Sky 3
Jet 2 (non-ER)
Turkmenistan 2
Join Date: Jul 2007
Location: Scotland
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I use Palma airport a lot, mainly EasyJet, Air Berlin and Ryanair. Last time I used Ryanair it was bedlam at the check in desks as several flights were being processed. The Fr flights kept changing from one desk to another so that customers were confused as to which queue to be in, some early in the queue then found themselves at the back of another long queue and there were many unhappy people that day. As for Jet2 I have not used them from Palma however a friend flying to Manchester was directed to another queue and then when finally arriving at the check in desk was told her flight was now closed. She lost the flight and had to pay 150 GPS to fly with Thomsons.
Join Date: Nov 1999
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Literacy - underrated...
Silly me..Join Date: Jul 2007
Location: UK
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Originally Posted by EuroChallenger
My point was simply - why could a few of the non online checked in customers not be whisked through the desks for the online checked in people, just to get the queue moving.
Originally Posted by EuroChallenger
I will also add that to after dropping our bags at the Jet2 desk, the time taken to clear security was 35 minutes
Originally Posted by simonchowder
Sounds like just part of the normal jet 2 experiance to moi eurochallenger
2) If you have flown with Easy, you will be glad this time you are flying JET2.
3) What is a "normal Jet2 experience" simonchowder? - Have to ever experienced to Easy kick and rush type boarding compared with the orderly JET2 system.
Now boarding an Easy a/c is "Bedlam".
Join Date: Jan 2009
Location: london
Age: 59
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In answer to your questions, yes i most certainly have flown with jet 2, twice in fact, and both times were dreadfull , now, what is the normal jet 2 experiance ? in no particular order ,the traumatic check in, the tech delays, the cabin literally falling about around ones ears ( i narrowly avoided being brained by a ceiling panel that fell of during take off ), the surly cabincrew, the defective air conditioning which resulted in you being frozen close to death one minute and broiled alive the next, the inopertive toilets ,the stench of urine, all these contribute to the unique jet 2 experiance ,
For the record i never fly easy jet, monarchs my airline of choice, there everything jet 2 are not, reliable , punctual, professional, friendly .
For the record i never fly easy jet, monarchs my airline of choice, there everything jet 2 are not, reliable , punctual, professional, friendly .
Join Date: Jan 2004
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I must be flying with another Jet2.
Aircraft always OK and cabin crew very professional.
Don't know about Palma but never seen anyone waiting at the Jet2 check in desks at Murcia, it takes about 2 minutes,same at Leeds,never queued yet.
Big queues for Monarch and Thomas Cook at Murcia.
If most pax are flight only, people will arrive in one's and two's. With charter flights, they more or less arrive on mass I suppose
Aircraft always OK and cabin crew very professional.
Don't know about Palma but never seen anyone waiting at the Jet2 check in desks at Murcia, it takes about 2 minutes,same at Leeds,never queued yet.
Big queues for Monarch and Thomas Cook at Murcia.
If most pax are flight only, people will arrive in one's and two's. With charter flights, they more or less arrive on mass I suppose
Join Date: Jul 2007
Location: UK
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simonchowder
I have never encountered a bad JET2 flight yet. One tech problem BLK to APG october 2008.
Cabin crew always friendly, and never had a bad landing with JET2.
I have queued at BLK of late, but not at Palma, nor AGP nor ALC. The problem at BLK was the quick drop queue was longer than the airport check in, so the popularity of seat selection and on line check in brought that slight problem, Only 737s depart from BLK.
I have flown with Monarch once to AGP in 2006. The cabin staff were a bit stand offish, one actually commented on my very young daughter at that time forgetting to say Thank You for a goody bag.
The A320 was impressive, but there SEEMED less legroom than on a JET2 737, was like being a sardine - and the landing at BLK summer of 2006 from AGP was at best 'memorable'.
O'h and the queuing at BLK was worse than I have ever experienced with JET2, Ok the A320 is holds more pax than a 737, and there was no on line booking in 2006 with Monarch - But that queue was even worse than using Easy.
I have never encountered a bad JET2 flight yet. One tech problem BLK to APG october 2008.
Cabin crew always friendly, and never had a bad landing with JET2.
I have queued at BLK of late, but not at Palma, nor AGP nor ALC. The problem at BLK was the quick drop queue was longer than the airport check in, so the popularity of seat selection and on line check in brought that slight problem, Only 737s depart from BLK.
I have flown with Monarch once to AGP in 2006. The cabin staff were a bit stand offish, one actually commented on my very young daughter at that time forgetting to say Thank You for a goody bag.
The A320 was impressive, but there SEEMED less legroom than on a JET2 737, was like being a sardine - and the landing at BLK summer of 2006 from AGP was at best 'memorable'.
O'h and the queuing at BLK was worse than I have ever experienced with JET2, Ok the A320 is holds more pax than a 737, and there was no on line booking in 2006 with Monarch - But that queue was even worse than using Easy.
Join Date: Jan 2004
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Simonchowder
"For the record i never fly easy jet, monarchs my airline of choice, there everything jet 2 are not, reliable , punctual, professional, friendly".
You missed the last bit on Monarch that reads "totally inconvenient unless you fly from Manchester or London"
You missed the last bit on Monarch that reads "totally inconvenient unless you fly from Manchester or London"
