Speevy

That's why Ezyjet moved from 737-300 to 737-700 to A319, but who knows maybe in Europe things are different....

Speevy

alghaita ganga

Do not you dare call me liar Mr Zazoo, it is you who are a liar! I am the one who is now booked on flight from Douala to Lagos next Thursday, because it is your airline office which tell me not possible to fly Douala to Port Harcourt Wednesday even though it is on your website http://www.flybellviewair.com/Flight...ORT%20HARCOURT so I have purchase ticket to fly to Lagos next Thursday. Booking on the website, like they advertise is impossible. At the office they say flight is Douala to Lagos. I ask why it take more than 2 hours if is not via Port Harcourt, and they tell me I have to fly to Lagos and then catch flight to Port Harcourt. For sure I will not fly from Lagos to Port Harcourt with Bellview. Nobody want to fly to Port Harcourt from Douala any more. Virgin have also stop flight between Douala and Port Harcourt. I hope Arik will be a good airline and keep some route open using small, economical airplane if it is no economical for big jet. I will not be surprise if my flight from Douala is late as usual. . Also if Bellview is so good and say they have Galileo booking system, why can one not book a flight from Lagos in your Port Harcourt office? Last time I try am told I have to purchase my ticket in Lagos. Bellview is typical of too many airline in this country. They were okay a few years ago, but now like all, are slipping. I hope that just for once, Arik will be different.

GlobalFlyer

Bellview,

Thank you for screwing up your 'e-booking' function. We've waited a whole year for a website to come online, and now that it finally did, the core e-booking function is dsyfunctional. Of course other web material is poor with nothing new to fuss about.

And you wonder why Nigeria's government is being very selective in designating local airlines on long haul flights!!! AON, just shut up because YOU'RE next in the reforms movement

alghaita ganga

Zazoo,
Seem like the only ones who are screwed up are your booking people, but they are the one who we come into contact with, so you need to tell your company to get on to some of this people at the front of house. However, happy to say the flight left Douala on time this morning and it land first at Port Harcourt, so I juts got off here. Maybe thing will be better.

AVSEC

My problem with Bellview,is that I cannot understand why a supposedly African owned airline does not use African aviation security services specialists,but chooses to use a foreign based company and still incurr heavy fines from inadmissible cases on its london route.

This is despite the fact that all the heavy hitters that compete against it use these other options that are indigenous to their operating location, and have over 70% less cases than it does as inadmissibles.

Bellview from accra is always uncertain as to what time it will arrive or leave,no info on the airline on info screens in the airport terminal until late.
When flights are delayed in LOS,it takes quite some time before staff of the airline pass on info to pax.
I must however say that the bellview accra manager has the best customer services skills I have seen in a long time.

VK is just as bad because it never leaves on time and there are hoorible sounds one hears from the hydraulics before take off in their horrible aircrafts where the seat recliners are always deffective.

Aero I have no complaint what so ever with,and their staff are so professional.Would love to provide services for them.That is an airline.

NIJASEA

Avsec thanks for clearing up the fact that to have a near fine free flight you need a local security firm which i dont think you work for: As for all you bluetail bashers you try operating with unfair advantages given to your competitors when bluetail was running as well as any low cost operator in the world why not give them london:usa:dubai etc yet an airline on its first year and one that doesnt have an aircraft yet(sorry its in the uk fat load of good it does for us there) has routes most airlines would love and dont say they got the US coz its almost TOO LITTLE TOO LATE. I wish all the airlines the best. AVSEC before you insult VN aircraft where were you when we were using flying wrecks in our airspace..
Zazoo no need to get into an argument with someone who doesnt know what it takes to hold an airline together for more than 13years keep it up

AVSEC

Hey hold it.Just saying things as they are.VK has issues. we required a National carrier that advertised world standards as the reason why other indigenous airlines were not to be considered for the lucrative protected routes they were given, and WT was consigned to the dustbin of history.

We did not expect substandard aircraft to be used.

Bellview operates to the UK via Sierra leone and have a huge inadmissible pax problem.This does not mean that they do not have an improving service,and I for one continued to use them after the crash in Ogun state,and accident in Accra as I travelled around west africa on business.

However like VK they have issues around late arrivals and no announcements during problems to pax, and this ultimately pushed me into using Aero contractors which I must admit is a superior classier service.
Just saying it as it is.
Local aviation security service providers do not incurr the fines your Swiss based provider have had.Also most of them are paying any fines incurred which your provider despite their avoidable mistakes do not.Also they are more affordable.Not just you,they are having these problems elsewhere.
Now whose being fair when looking out for services providers.

surely not

Avsec, what is sub standard about the VK aircraft?? You been sniffing dodgy substances again?

Clean, modern, well maintained....what is your issue?

AVSEC

Surely not,dont get personal.
VK aircraft seats are abysmal.The inflight service is substandard.
The sandwiches are horrible,and cups of drink unforgivable for what is supposed to be a world class airline.
I and other people I am close to expected something more appealing.
The ugly hydraulic sounds comming from the plane,has scared pax just before take off.

surely not

Avsec I don't agree with your comments re the seats. In what way are they so bad? The leg room is excellent, the seats are plenty comfortable enough for flights of up 2 hrs, and the cabin crew smile and don't grunt at the pax or ignore them completely!!

The catering is an issue for most airlines ex Lagos as the choice is limited and for soem reason good bread is difficult to obtain. I still prefer the sandwiches to the stale and dry doughnuts or cake on the other airlines.

From your comments re the Hydraulic noise I think you have only flown on the A320's, one of which did have a short period where the hydraulics made a noise that was unusual....................but perfectly safe.

Who else have you flown with? Your comments seem very biased. Do you work for one of the other airlines?

anjouan

Why is the catering an issue for most airlines out of lagos? Thet seem to manage okay on the international flights?

AVSEC

surely not,why do they always leave late,despite refusing more pax boarding after a particular time.
I am usually on my way to acc for a meeting,to return on bellview the same day,and VK lateness has had me apologising for over forty minutes lateness,where I should have arrived in time to waste over an hour before hiring a car to leave for my meeting.

Majority of people on acc route are going to return the same day.why such delays?

GlobalFlyer

AVSEC,
I've stayed out of this so far. But I can't keep silent on your latest allegation.
To say VK is consistently late on the Accra route is absurd. Their ontime performance is commendable with the afternoon flight CONSISTENTLY arriving around 15:10, 5 minutes ahead of schedule!

It is Bellview that should be ashamed of its on-time performance, and no VK. Also, Bellview planes are filthy, excuse my French.

AVSEC

Global flyer I have been using both more times than I care to remember this year on the acc route,and VK is consistently late not Bellview necessarily.
Used bellview 0700am flighs which akways left at least by 0720am,but VK meant to leave at 1455pm normally wont leave until 1535pm or even later some times.
This is my experience while on business trips where time means money and i have consistently lost time and money.

GlobalFlyer

AVSEC Since you mentioned the necessity to arrive punctually in-time for meetings, VK factors in 20 minutes into its arrival time, for a total flight time of 1 hour. This is also true for domestic flights. I've always arrived AHEAD of schedule on VK, that is about 15:05-15:15, and hear they are usually on-time.

Revnetwork

AVSEC has been popping up all over the place and making all kinds of accusations.
AVSEC, I can tell you with authority that VK flights to Accra have been consistently on time for over a year of operating the route. VK have had an aircraft away for maintenance over the past week, and this has somewhat screwed up the schedule. As such, I will accept that there have been problems with OTP since the 11th of August.
I think it's time someone stood up against your vitriol that you have been unleashing on VK on this forum. Surprisingly, you only registered this month and you know so much about VK, it's security proceedures et al. What is your real agenda? Looking for a job or something?
Please see my reply to Flying Touareg. He had a verifiable example of an incident, and I tried to help by contacting friends in the company who explained what happened.

AVSEC

Revnetwork I am glad to have this explanation,but you must understand that the general public do not have the priviledge of using this forum so they are not aware of vk technical problems.
I will not lie in a debate.I am suprised by the times you are quoting.remember accra is one hour behind Nigeria,so if you leave at 1500pm,you should arrive at roughly the same time,accra local time.
If you end up leaving 30 minutes later than scheduled it messes up your plans since it takes about 15-25 minutes to go through Ghanian immigration,and by 5pm most of my contacts want to leave for their homes,especially when meeting are scheduled on a friday afternoon.

I want VK,Bellview and Aero to be the best airlines in Africa.I hope that Arik succeed,and hope Sosoliso get back their flag carrier status for Liberia.

I hope this happens sooner rather than later.This will help african Aviation get to where it should,as long as South african airways,ethiopian airlines and kenya airways continue the way they are going now.

surely not

Avsec you consistently write on here without any facts then challenge those who respond with facts. If the Accra flight has been late out of Lagos it is likely to be because of the ridiculous situation whereby Abuja, the flight the a/c operated before ACC, was delayed due to VIP mvts shutting ABV airport!!! This VIP stuff is a nonsense which all the airlines are fighting.

Maybe if you get a contract in Nigeria you will begin to write more sensibly, but somehow I doubt it.

18left

Quote:

Originally Posted by AVSEC

Surely not,dont get personal.

This definetly is not the same virginigeria i fly with quite rgularly b/w lagos and abuja/pharcourt.
The service is excellent,the meals are superb,the sandwhiches very tasty,the interior of the planes are much better than all the others airlines i have flown with (aero inclusive),
BUT,i do agree thier on time performance is horrible,they just dont seem capable of departing on time.
They are still my preferred choice though

AVSEC

Preffered choice?Just how much choice do we have 18left?