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United GRU-ORD Divert to MIA to Offload Purser

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United GRU-ORD Divert to MIA to Offload Purser

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Old 25th Jul 2009, 04:31
  #361 (permalink)  
 
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MU3001A, seems you chose to play kids stuff. You will not drag me into it.
?

I don't question the fact that the skipper has the final say when and where to divert, or that the crew should comply without reservation as they did, absent clear evidence that a particular command by the skipper may compromise the safety of the flight. His call, sure. I only question his reasoning for commanding the diversion. Would the skipper have been by his rights to divert the flight to MIA to pick up groceries for dinner?
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Old 25th Jul 2009, 04:43
  #362 (permalink)  
 
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I only question his reasoning for commanding the diversion.
You and few others...

He still had the right to do it. He'll have to answer for it to the higher up(s).

The rest of how you can show us how to "copy/paste" and dinner comment..is kid stuff.
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Old 25th Jul 2009, 05:20
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Kid stuff.

So IMHO, was the decision to divert just to offload the purser. Assuming the rationale for that decision put forward to date and implicitly defended by some, is reasonably close to the truth.

But yes he still had the right and the authority to behave like an arrogant fool and he did.

Peace.
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Old 25th Jul 2009, 05:47
  #364 (permalink)  
 
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You see MU3001A, the problem with your argument is that you are, as you put it: assuming. You have no clue/idea what prompted diversion.

Based on assumption, gossip, etc.. you believe the diversion was because the PIC might have an ego problem.

Takes a lot more to divert an airliner than just to offload a feisty hostie.
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Old 25th Jul 2009, 06:02
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Takes a lot more to divert an airliner than just to offload a feisty hostie.
I think we can both agree, such is how it should be.

I freely admit that my opinion is based on certain assumptions about what transpired on United Flight 842. But after all, we are both commenting on PPRUNE not collaborating on a factual report. I have no problem with those expressing the opinion that we should wait until both sides of the story have been heard before passing judgment. Only with those who have claimed the captain's absolute right to do what he did ascribed to his inherent command authority, regardless of the circumstances or reasoning.
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Old 25th Jul 2009, 06:32
  #366 (permalink)  
 
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I am not going to stoop down to your level and engage in an online pissing contest.
It would get me nowhere. However, I will add this. Under your profile it states
Airline Captain.
Remember this is a anonymous forum and i highly doubt that a professional (in real world) Captain come in here talking so much "i am so important big ego crap" like 411 and many others do.

Who know,,maybe he just are a abused kid with crashed aviation dreams in front of the computer 24 hours.

I still believe the Crew i fly with are not pprune ego muppets
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Old 25th Jul 2009, 06:35
  #367 (permalink)  
 
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"Fly their carcasses...."

Gentlemen, gentlemen, please! May I briefly comment on a tangential issue which has emerged (more than once) from these discussions about the UA diversion?

As SLF I read and learn but I post here rarely, on the average once a year - calculated over a period of one year - for fear of being committed to the village stocks for reasons of premeditated and wilful insubordination.

In a previous post I pointed out that, as SLF long-in-the tooth of many leagues here and there, when an aircraft makes wobbly sounds - problematic or no - I can assure you that I suddenly lose my marginal interest in God and rapidly conclude that the only people in the whole world that matter to me are the guys (and gals) up there behind the sacred door. No-one else matters. Period.

Following such an admission, gentlemen of the air, I would respectfully ask not to be referred to as a "carcass" to be transported from point A to point B. (There have been other derogatory references to SLF.) I was under the impression that we contributed directly to your income. Yep, air-freight does the other bit I s'pose, but don't confuse the two.

Not all SLF are low IQ imbeciles; some of us are respected professionals in our own areas of endeavour. And believe me, I can tell you, you need our skills. Let's be friends.

Just a point, - thank you for your time.
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Old 25th Jul 2009, 06:35
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What I am arguing MU3001A, is the total authority of the skipper in command. While driving, it is his/her call.

Once on the ground, he/she'll have demons to face.
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Old 25th Jul 2009, 06:43
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Dani

Your post #352 make very much sense to me and explains many behaviors
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Old 25th Jul 2009, 07:05
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They pay the airline for me to transport them, not to foist their opinions down the crew or the staffs' throats. Sit there, STFU and let us get on with the job, because 400 voices trying to make their feelings known at 600mph is untenable.
I believe this discussion was regards to the Commander/Leader/Captain/Pilots capability to sort out a problem he/she had with ONE other flight crew member ,,not 400 Pax.

Dani was talking about that , the merits/experience of leading other people in a proper way for the situation.

You may be the best aviator in the world but leaving those sticks,, i really wounder how many have the leader skills needed as a commander
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Old 25th Jul 2009, 07:31
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Those of you who champion the youth & beauty of asian carriers forget we are the ones who were in the trenches when the world changed.
my humble thanks for your input!! and i think it is not just the youth and beauty that we champion with Asian airliners,,, it is "you" and your mentality we appreciate.

Keep up the good work
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Old 25th Jul 2009, 08:02
  #372 (permalink)  
 
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L2FP

Its the door.

L2FP has said most eloquently why times have changed and why these situations arise. She has also given some detail about this individual CDR.

Rather than bang on about who is boss we should be considering how to recover the joy of crew operations.

Let's start with how to get rid of the door!

L2FP has my vote for boss of United.

There, that should do it!
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Old 25th Jul 2009, 09:33
  #373 (permalink)  
 
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Rainboe:
sorry to disappoint you, but at 600mph, there is no time to discuss or question what the Captain wants
Oh, again. Let me just say: The said flight was 13 hours long. There was plenty of time to think.

There are things in Aviation that need to be decided in split seconds. That's what I wanted to emphazise with the story of the trainings movie (V1 cuts, see my previous post). There is no time to discuss if we should abort a take-off or not. But most CRM problems are long lasting stories. Most of the time, it starts already before the flight.

About flying together with 411A: Good luck. You two would fit perfectly together. One ego against another. Recipe for a CRM desaster!

Dani
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Old 25th Jul 2009, 09:41
  #374 (permalink)  
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Here's a small list of activities where the boss is the boss and any lawful order must be carried out quickly and without question:

1. Military
2. Ship at sea
3. Aircraft in service
4. Film or video production shoot

Now there's nothing wrong with questioning an order, either to the boss or up the chain of command after you carry it out, but in all cases, questions at the time of the order will put you in a world of hurt.
A good leader should know how and when to give an order. Asking for immediate delivery of a document not immediately needed, from a crew member already engaged in other duties, yes, it's a lawful order. But is it a wise order?

Yes, the crew's compliance to the captain's order is unsatisfactory in the captain's opinion. Yes, the captain has the right to make that judgment and has the right to take actions. But is diverting the flight 6 hours after the said incident appropriate?

People should pay attention to Luvs2FlyPurser's message. Here's another eyewitness's account to the incident. She backs up based_on_facts' account, and provides even more backgrounds in a very calm and reasoned tone.
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Old 25th Jul 2009, 10:41
  #375 (permalink)  
 
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Those who ignore history's lessons ,are doomed to repeat the mistakes.

To all the arrogant. pompous and egotistical Commanders - I refer you to one martinet Captain Bligh.

Whilst his Command was ,no doubt, lawful, his CRM was sadly lacking and he paid the price.

Taking the reported facts on face-value, the Commanders reactions were totally disproportionate to the problem....His reaction to an alleged insubordination, showed a lack of clear decision-making....therefore he was not fit to command and was himself, a danger to the safe conduct of the flight.

There are Protocols for those situations where a FO may relieve a Commander ........the fact that the crew on the day chose to keep shtum,but the Captain was subsequently relieved of further duties (allegedly) says much.

"smoke, fire?

Before the flak...this is a rumour network, -right?
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Old 25th Jul 2009, 11:02
  #376 (permalink)  
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Hmm Roger - I see your 9/11 post has 'gorn' - just as well - you'd have been 'popular'..................

I'm amazed this is still rumbling on. It is over. Decisions will have been taken on the 'careers' of the participants by now. I do find it amazing though, and lack of information is the problem here, that one of Rainboe's death-defying razor sharp command decisions (as required in his 600mph aluminium death tube) appears to have taken just under 6 hours.

For those 'outsiders' who just do not understand the problems we sky gods face, let me enlighten you on how command appointments 'happen' in commercial aviation

1) You acquire the necessary licence
2) AVERAGE time to command over the whole industry throughout recent history has been around 9 years, ranging from 'instant' command in a particular airline to 20 years plus for those with the necessary qualifications. You sit for x years in the right hand seat learning from the anarchic sky gods in the left seat, for whom cabin crew are a bit of a necessary nuisance, WOMEN c/crew - ugh! and don't get me started on gay stewards.
3) Evenually the A S G either dies or retires or there is expansion. You (subject to on-going assessments as 'suitable'), are put on a 'command course'. Virtually no part of this course involves learning management skills outside the cockpit. Cabin crew 'inter-reaction' is not covered. Providing you take the sensible decisions on the operating problems you are presented with (making the correct announcements to the crew) you pass the course
4) Now you are an A S G and the cycle begins all over again

Several of you from industry and military backgrounds do not comprehend the complete lack of leadership training involved. Unless you have previous experience in 'leading' your folk in difficult or dangerous situations, that is it. Outside civil aviation a lot of time is spent on various facets of team leadership, as you are all aware.

Some of you would be amazed at some of the A S G decisions our resident A S G's have taken, including refusal to divert for a very sick stewardess, but to continue 4 hours plus to base, resulting in severe loss of prospects of maternity for the lady. Had to be done. Just a silly womens' problem, don't you know. I know best, I'm the Captain, after all. Very sad.

We are not ALL the same.
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Old 25th Jul 2009, 11:14
  #377 (permalink)  
 
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The said flight was 13 hours long. There was plenty of time to think.
From what we have heard it apparently took him more than 5 hours after the incident to come to the conclusion that the FA - who was not even demoted before (which would have to be expected if the CA for some reason decides to continue a flight with a threat to the safe operation of the aircraft on board) - needed to be offloaded. So assuming for the benefit of doubt that there was indeed a threat caused by the purser, it either it took him 5 hours long to make a decision or he did not address the threat right away, but only after 5 hours. Whatever alternative applies, it is easy to see why United now keeps him away from its hardware.

Could he exercise his authority in the way he did? Sure, and nobody doubts it. But the only infallibility I can think of is papal infallibility - and even that is challenged.

The funny thing is that in the end, this will probably end up in a court of law with the captain and the airline fighting over the termination of his contract. The one who will be calling the shots then is a judge - someone who may have never seen a cockpit from the inside or even flown. So just sit back, close your eyes for a moment and try to imagine how a judge as a layman in aviation matters - or as some here would put it, "SLF" or "a carcass" - will rule after listening to the defendant arguing in a way we have seen it on this threat over and over again and after having heard all members of the cabin crew, the first officers and some first class passengers as witnesses. You want to place your bets?
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Old 25th Jul 2009, 12:05
  #378 (permalink)  
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The carcass situation

Just a brief diversion. I had to laugh.

Came off the phone this morning to an old friend of mine who is a South African cargo pilot. He doesn't post here but occasionally scans PPRuNe and apparently he saw Rainboe's comment today and will tell the crew when he flies tomorrow. He reckons they will be tickled pink (literally) as they are currently hauling carcasses.

Give Rainboe his due, when he is not flying his 600 mph death tube and outraging people, he obviously knows his stuff and there is always something to learn by reading between the lines (and carcasses).
 
Old 25th Jul 2009, 13:02
  #379 (permalink)  
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Off-topic, but...

Originally Posted by Juud
If you allow yourself to look beyond Rainboe´s tone, the man is a goldmine.
One begs to disagree. She is certainly no stranger to vociferating on an issue without having the faintest, which in my book is a zero on credibility across the board.

OTOH there are plenty of posters here with real knowledge and real ability to communicate it. Those are the goldmines.
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Old 25th Jul 2009, 13:09
  #380 (permalink)  
 
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BOAC

Very well put.
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