self loading freight???
Joined: Nov 2001
Posts: 9
Likes: 0
From: NY
Well said Fishbed. Guess what..
I'm a passenger, whom doesn't like that attitude you are referring to. And the good part is - I'm also a journalist! I really am. And "slf" and its meaning is a good story, which I'm going to share with a lot of collegues at first!
Also, I have followed the Delta thread (and responded to that) - and some of those comments there are as interesting, too. I think those will also interest the Delta execs...
Maybe I won't. But the pilots should be aware that this is a public forum.
I'm a passenger, whom doesn't like that attitude you are referring to. And the good part is - I'm also a journalist! I really am. And "slf" and its meaning is a good story, which I'm going to share with a lot of collegues at first!
Also, I have followed the Delta thread (and responded to that) - and some of those comments there are as interesting, too. I think those will also interest the Delta execs...
Maybe I won't. But the pilots should be aware that this is a public forum.
Joined: May 2001
Posts: 1,267
Likes: 92
From: south of Cirencester, north of Lyneham
I don't mind the guy up front being a 'button pusher', 'taxi driver' or 'bus driver' while everything goes well. When something goes wrong and I'm the slf sitting down the back, that's when I want those seats occupied by 'pilots' who are good at airmanship. Never been let down yet - frankly, don't ever expect to be either.
Guest
Posts: n/a
Some years ago British Rail stopped calling their passengers “passengers” and started calling them “Customers.”
Did it do any good?
Did the service improve?
Were they less surly?
Were any less trains delayed or cancelled?
The answer to all of the above I’m afraid is NO
The trains were still dirty and late, they still crash, you still get Yobs on them causing fights. Only now the announcer says “we regret to inform CUSTOMERS that the 17:23 to Croydon has been delayed until approximately 18:22”
Merely changing the way that customers are addresses is akin to re-arranging deckchairs on the Titanic.
SLF is a humorous title given by SOME staff to some passengers, if at the end of any flight the only thing you have to complain about is how you were referred too…….
Get a life!
Did it do any good?
Did the service improve?
Were they less surly?
Were any less trains delayed or cancelled?
The answer to all of the above I’m afraid is NO
The trains were still dirty and late, they still crash, you still get Yobs on them causing fights. Only now the announcer says “we regret to inform CUSTOMERS that the 17:23 to Croydon has been delayed until approximately 18:22”
Merely changing the way that customers are addresses is akin to re-arranging deckchairs on the Titanic.
SLF is a humorous title given by SOME staff to some passengers, if at the end of any flight the only thing you have to complain about is how you were referred too…….
Get a life!
Joined: Aug 2000
Posts: 152
Likes: 0
From: UK
For the canny passenger there is a great and little-used alternative to being self-loading - the wheelchair service! At STN, for a mere £12.50 you sit comfortably while being pushed to the head of the checkout queue (plus anyone travelling with you), are taken to any shops you feel like visiting, ditto spacious loo, and get loaded onto a front seat on Ryanair's finest.
All this is done in reverse at the other end.
And as nobody actually asks if you are disabled (silly question, presumably ) - it is not even necessary to tell a porky to avail oneself of this excellent service!
All this is done in reverse at the other end.
And as nobody actually asks if you are disabled (silly question, presumably ) - it is not even necessary to tell a porky to avail oneself of this excellent service!
Freight God
Joined: Sep 2000
Posts: 307
Likes: 0
From: LS-R54A
Fishbed
oh, god, are you passenger people tricky! Since when is a passenger bringing money to an airline, especially in Y-Class? They ARE self loading freight, and I am sooooo happy that MY freight is not of the self loading type. THAT is a business, but not that strange stuff where you have to assigns seats to the cargo you take on board...
Remember, for the aircraft a 100 kg is a 100 kg, be it SLF or real freight. AND IT SHOULD ALSO PAY THE SAME!!!!! But no, then these whinies of pax sales guys stuff the airplane with unnecessary stuff like personal video screens and finaly you kick the cargo out! Because it cannot complain. Well, I think we should have the passenger guys handle the forwarder's complaints in future, that would make PPRuNe the most political correct message board in the world! You would then whish to be the one handling passenger complaints.
In all seriousnes now: you really are not in the business since long...! Visibly!
oh, god, are you passenger people tricky! Since when is a passenger bringing money to an airline, especially in Y-Class? They ARE self loading freight, and I am sooooo happy that MY freight is not of the self loading type. THAT is a business, but not that strange stuff where you have to assigns seats to the cargo you take on board...
Remember, for the aircraft a 100 kg is a 100 kg, be it SLF or real freight. AND IT SHOULD ALSO PAY THE SAME!!!!! But no, then these whinies of pax sales guys stuff the airplane with unnecessary stuff like personal video screens and finaly you kick the cargo out! Because it cannot complain. Well, I think we should have the passenger guys handle the forwarder's complaints in future, that would make PPRuNe the most political correct message board in the world! You would then whish to be the one handling passenger complaints.
In all seriousnes now: you really are not in the business since long...! Visibly!
Paxing All Over The World
Joined: May 2001
Posts: 10,841
Likes: 328
From: Hertfordshire, UK.
I am always happy to be 'pax'. It is far easier than the three syllable word for which it substitutes.
When I first learnt of 'slf' I thought it very funny and still do, I think of it in the same breath as referring to an experienced pilot merely as a 'driver'.
My thanks to qfcabin for concern in this but agree with most of the above by saying, it is the service on the phone, at the check-in, at the cabin door, at the seat by which I judge.
In my spare time, I am involved in charity work with recently bereaved people (not religious/church orientated) and we do have some words for them .... it is a way to off set the difficulties that we encounter. Just as it does the folk in the cabin!
When I first learnt of 'slf' I thought it very funny and still do, I think of it in the same breath as referring to an experienced pilot merely as a 'driver'.
My thanks to qfcabin for concern in this but agree with most of the above by saying, it is the service on the phone, at the check-in, at the cabin door, at the seat by which I judge.
In my spare time, I am involved in charity work with recently bereaved people (not religious/church orientated) and we do have some words for them .... it is a way to off set the difficulties that we encounter. Just as it does the folk in the cabin!
Just a numbered other
Joined: Feb 2000
Posts: 1,170
Likes: 2
From: Earth
There was an article in a Sunday paper last year in which the journo compared airlines and awarded points for various aspects of the service, etc.
She marked Easyjet down significantly because, as she ascended the steps, she heard the Captain over the PA:
'Enemy Approaching!'
She marked Easyjet down significantly because, as she ascended the steps, she heard the Captain over the PA:
'Enemy Approaching!'
Uncle Pete
Joined: Jul 1999
Aviation Qualifications: ATPL
Posts: 915
Likes: 0
From: Frodsham Cheshire
One of our more out-going captains was heard to remark on the PA as a busload of customers approached:-
"Hats on, t*ts out, bottoms in, hear they come"
Unfortunately it was the second busload!
Bemused MP
"Hats on, t*ts out, bottoms in, hear they come"
Unfortunately it was the second busload!
Bemused MP
Joined: Sep 1999
Posts: 577
Likes: 0
From: here to eternity
fishbed, in conversation with you has anyone ever used the word "pompous"?
I refer to the passengers as "SLF" or "Pax". If you think that affects my view of them, or the fact that they pay my wages, then you really should grow up, or get out more.
I do my damnedest to give them as good a service as I can, to make the trip enjoyable, to have them want to come back for more next time, nor would I ever tolerate anyone giving them anything but the best service possible.
If you think that PC terms affect anything, then you lack any imagination at all. Come to think of it, didn't I work for you once?
The term "customer" is a PC juvenile idiocy that I HATE. You hear announcements on rail stations (when you can decipher them) saying "Customers for Cheltenham should change at Swindon..." YUCK!
The term "passenger" implies passage - maybe why the railways don't like it. The term "customer" merely implies someone who has given us money, and no passage is implied in the term at all.
If you want to wage war on bad service, on rude staff, then do so - and with my blessing and, I suspect, that of everyone here.
But you'll achieve nothing by the adoption of trendy, PC doubleplusgood newspeak and outlawing thought crime.
Use your powder against the real enemy, and stop being a pillock.
[ 07 November 2001: Message edited by: HugMonster ]
I refer to the passengers as "SLF" or "Pax". If you think that affects my view of them, or the fact that they pay my wages, then you really should grow up, or get out more.
I do my damnedest to give them as good a service as I can, to make the trip enjoyable, to have them want to come back for more next time, nor would I ever tolerate anyone giving them anything but the best service possible.
If you think that PC terms affect anything, then you lack any imagination at all. Come to think of it, didn't I work for you once?
The term "customer" is a PC juvenile idiocy that I HATE. You hear announcements on rail stations (when you can decipher them) saying "Customers for Cheltenham should change at Swindon..." YUCK!
The term "passenger" implies passage - maybe why the railways don't like it. The term "customer" merely implies someone who has given us money, and no passage is implied in the term at all.
If you want to wage war on bad service, on rude staff, then do so - and with my blessing and, I suspect, that of everyone here.
But you'll achieve nothing by the adoption of trendy, PC doubleplusgood newspeak and outlawing thought crime.
Use your powder against the real enemy, and stop being a pillock.
[ 07 November 2001: Message edited by: HugMonster ]
Joined: Jul 2001
Posts: 8
Likes: 5
From: New Zealand
Hugmonster
Perhaps the origin of the word Customer should be reviewed. I believe it originates from the US South and was derived from the phrase "Cuss to me". Usage was "They all CUSS TO ME about the crap service and what can I do about it - I only work here."
...or maybe I just dreamt it.
Perhaps the origin of the word Customer should be reviewed. I believe it originates from the US South and was derived from the phrase "Cuss to me". Usage was "They all CUSS TO ME about the crap service and what can I do about it - I only work here."
...or maybe I just dreamt it.
Moderator
Joined: Feb 1998
Posts: 3,051
Likes: 0
From: Europe
sirwa69 while we do not refer to the co-pilot as "ballast" as yet, I'm sure it will find fertile ground if I introduce it to my colleagues!
We do however make sure to pester all young second officers with the following old joke:
What*s the difference between a 2nd officer and a duck?
A duck can fly.
A very well known skin care line, ph-neutral and soothing goes by the name Sanex in my home country.
What's the difference between Sanex and a CSD?
Sanex doesn't irritate.
Come on fishbed, SLF is a term of endearment.
We do however make sure to pester all young second officers with the following old joke:
What*s the difference between a 2nd officer and a duck?
A duck can fly.
A very well known skin care line, ph-neutral and soothing goes by the name Sanex in my home country.
What's the difference between Sanex and a CSD?
Sanex doesn't irritate.
Come on fishbed, SLF is a term of endearment.
Joined: May 2001
Posts: 516
Likes: 0
From: UAE
I'm SLF and damn proud of it!!
PC has just about run it's course and it's time for the pendulum to swing back the other way!
Still SLF is better than being referred to as the captains "sexual adviser" as I heard a grizzled 4 bar call a callow second officer one day.
Everyone has their nicknames for the people they work with or against...there is no problem so long as they don't hear what you call them!
PC has just about run it's course and it's time for the pendulum to swing back the other way!
Still SLF is better than being referred to as the captains "sexual adviser" as I heard a grizzled 4 bar call a callow second officer one day.
Everyone has their nicknames for the people they work with or against...there is no problem so long as they don't hear what you call them!
Joined: Feb 2001
Posts: 44
Likes: 0
From: London, England
Some contributors seem to even consider 'pax' to be derogatory. In that case, is 'wx' insulting to gods and/or meterologists?
Nothing wrong with 'SLF' btw. It's pretty funny when you think about it. I hate 'guests', ugh, too prissy. I was watching 'Airport' the other night and Canadian had a 'conciege' (pur-lease) called Kelvin who was just so OTT, I bet he referred to 'guests'. There was an SLFpax with a ticket problem (or something) and he went onto the aircraft and knelt down next to the seat, the whole pose was obviously studied, his head lower than that of the (seated) SLFpax etc. If I had been the SLFpax I would have been filled with disgust, when I'm SLFpax I want to deal with someone I can respect, ie an equal, that way I can expect them to fix the problem. Some kissarse weirdo kneeling down next to me and calling me a 'guest' and touching my arm doesn't inspire confidence or respect.
I don't want to be a bloody 'guest', when it comes to being blasted into the outer atmosphere at the speed of a bullet in a small tin can, we're all in this together so treat me like an adult (albeit a self-loading one!) and behave like one yourself.
Nothing wrong with 'SLF' btw. It's pretty funny when you think about it. I hate 'guests', ugh, too prissy. I was watching 'Airport' the other night and Canadian had a 'conciege' (pur-lease) called Kelvin who was just so OTT, I bet he referred to 'guests'. There was an SLFpax with a ticket problem (or something) and he went onto the aircraft and knelt down next to the seat, the whole pose was obviously studied, his head lower than that of the (seated) SLFpax etc. If I had been the SLFpax I would have been filled with disgust, when I'm SLFpax I want to deal with someone I can respect, ie an equal, that way I can expect them to fix the problem. Some kissarse weirdo kneeling down next to me and calling me a 'guest' and touching my arm doesn't inspire confidence or respect.
I don't want to be a bloody 'guest', when it comes to being blasted into the outer atmosphere at the speed of a bullet in a small tin can, we're all in this together so treat me like an adult (albeit a self-loading one!) and behave like one yourself.