Ryanair management back in court
Join Date: Oct 2003
Location: Ask the tower !
Posts: 1,030
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Jump Complete
At 0015 I walked out to the bus station at Stansted (isn't it about time that got rebuilt, the one in my parents market town in Norfolk is far better!) and was suprised to see Ryanair flight deck and cabin crew slumped on the benches waiting for a bus. Don't they deserve a quick taxi to the hotel after a long days work?
Crews at STN are all based there and thus some would be waiting for a bus to take them to their houses, flats, park benches etc.
The fact behind this thread is that RYR clearly don't like their staff being open with their opinions about the airline. I've said it before and I'll say it again, I've witnessed their bullying tactics first hand and they are clearly an arrogant bunch to work for and it's all driven from the top down.
It's high time RYR actually listened to their staff's concerns, maybe even address them but I'm afraid the day that happens, is the day they close down and based on that, the bullying approach won't last forever
Join Date: Apr 2005
Location: Europe
Posts: 64
Likes: 0
Received 0 Likes
on
0 Posts
Irish Times article for today.
Pilots reject Ryanair allegations
Mary Carolan
A number of Ryanair pilots have rejected claims by Ryanair management before the High Court that the pilots were threatened and intimidated by other pilots about returning to Dublin in 2004 to retrain, under controversial terms, on new aircraft acquired by the airline.
Capt John Gale told the court yesterday he had felt "victimised" and "intimidated", not by other pilots, but rather when he was attending a meeting in November 2004 with a member of Ryanair management, Warwick Brady, about returning to Dublin.
Capt Gale was based in Stansted at that time. While he wished to return to Dublin, he had understood he would have to remain in Stansted for about another year and had bought a house and car there. He said Mr Brady told him he had two-and-a-half days to sign the contract for returning to Dublin.
Mr Brady told him that, if he did not take up the Dublin offer then, he would never return to Dublin.
Captain Gale also told the court he took steps to inform Ryanair management that he had never said that another senior Ryanair pilot, Capt John Goss, had threatened pilots about returning to Dublin.
Capt Gale said he told Ryanair's chief pilot, Capt Ray Conway, that Capt Goss had issued no such threats and Capt Conway said he would "cut the balls off" any person who spread rumours to that effect. In separate High Court proceedings, Capt Goss, who has always denied he ever made threats or engaged in intimidation, sued Ryanair after the airline initiated disciplinary proceedings against him. Those proceedings were later settled.
He also told Mr Brady in December 2004 of his concern that his [Capt Gale's] name was being used as the source of claims of intimidation by Capt Goss.
Mr Brady had said not to worry, that he had "plenty of evidence" about Capt Goss from postings on the Ryanair European Pilots Association website, the witness said. He had never felt cold-shouldered about returning to Dublin but rather felt welcomed, he said.
Capt Gale was giving evidence on the third day of proceedings in which Ryanair is seeking to identify persons engaged in communications on a pilots website. It claims the messages show evidence of wrongful activity against Ryanair and its employees.
The action by Ryanair is against Neil Johnston, an official with the trade union Impact, the Irish Airline Pilots Association (Ialpa) and its British counterpart, Balpa.
Ryanair claim the defendants have a duty to name people identified by the codenames "ihateryanair", "cantfly-wontfly" and others on the Ryanair European Pilots Association website. It claims the website was established by and is controlled by Ialpa and Balpa - a claim denied by both groups.
The court heard yesterday that Ryanair had subpoenaed a number of its pilots to give evidence in the action.
One of those pilots, Capt Gale, told the court he phoned Capt John Goss in November 2004 to inform him that he, Capt Gale, was not the person making allegations about Capt Goss.
He said he liked and respected Capt Goss, who had trained him, and was amazed that Capt Goss could be linked with alleged intimidation.
Another pilot, Capt Andrew Walters, who was also in court under subpoena, was asked yesterday about evidence given to the court by Capt Jack Bagnall to the effect that Capt Walters had told Capt Bagnall that Capt Goss had threatened him in relation to returning to Dublin.
Capt Walters said he had no recollection of having any such conversation with Capt Bagnall but he was 100 per cent sure he never had any conversation with Capt Goss about the matters in 2004 relating to retraining. He did not remember having a conversation with Capt Bagnall "but I'm not going to make up lies about John Goss so I would say I never had that conversation", he said. Capt Walters added that he had never felt bullied, threatened, harassed or excluded as a result of taking up the position in Dublin.
Earlier yesterday, at the close of his evidence, Capt Bagnall said there was no note of the conversation which he had told the court he had with Capt Walters. He agreed that the conversation was the basis for an investigation initiated by Ryanair relating to Capt Goss. He said he had given a summary of his conversation to Mr Brady. He said it was a casual conversation during a chance encounter with Capt Walters.
When Brian O'Moore SC, for Ialpa, said that it was "almost as if the conversation had never happened", Capt Bagnall said he would not agree with that. He said he had reported the conversation because he perceived there could be a breach of Ryanair's personnel regulations. He believed Capt Walters was concerned about his transfer to Dublin. The case resumes on Tuesday before Mr Justice Thomas Smyth.
© The Irish Times
Pilots reject Ryanair allegations
Mary Carolan
A number of Ryanair pilots have rejected claims by Ryanair management before the High Court that the pilots were threatened and intimidated by other pilots about returning to Dublin in 2004 to retrain, under controversial terms, on new aircraft acquired by the airline.
Capt John Gale told the court yesterday he had felt "victimised" and "intimidated", not by other pilots, but rather when he was attending a meeting in November 2004 with a member of Ryanair management, Warwick Brady, about returning to Dublin.
Capt Gale was based in Stansted at that time. While he wished to return to Dublin, he had understood he would have to remain in Stansted for about another year and had bought a house and car there. He said Mr Brady told him he had two-and-a-half days to sign the contract for returning to Dublin.
Mr Brady told him that, if he did not take up the Dublin offer then, he would never return to Dublin.
Captain Gale also told the court he took steps to inform Ryanair management that he had never said that another senior Ryanair pilot, Capt John Goss, had threatened pilots about returning to Dublin.
Capt Gale said he told Ryanair's chief pilot, Capt Ray Conway, that Capt Goss had issued no such threats and Capt Conway said he would "cut the balls off" any person who spread rumours to that effect. In separate High Court proceedings, Capt Goss, who has always denied he ever made threats or engaged in intimidation, sued Ryanair after the airline initiated disciplinary proceedings against him. Those proceedings were later settled.
He also told Mr Brady in December 2004 of his concern that his [Capt Gale's] name was being used as the source of claims of intimidation by Capt Goss.
Mr Brady had said not to worry, that he had "plenty of evidence" about Capt Goss from postings on the Ryanair European Pilots Association website, the witness said. He had never felt cold-shouldered about returning to Dublin but rather felt welcomed, he said.
Capt Gale was giving evidence on the third day of proceedings in which Ryanair is seeking to identify persons engaged in communications on a pilots website. It claims the messages show evidence of wrongful activity against Ryanair and its employees.
The action by Ryanair is against Neil Johnston, an official with the trade union Impact, the Irish Airline Pilots Association (Ialpa) and its British counterpart, Balpa.
Ryanair claim the defendants have a duty to name people identified by the codenames "ihateryanair", "cantfly-wontfly" and others on the Ryanair European Pilots Association website. It claims the website was established by and is controlled by Ialpa and Balpa - a claim denied by both groups.
The court heard yesterday that Ryanair had subpoenaed a number of its pilots to give evidence in the action.
One of those pilots, Capt Gale, told the court he phoned Capt John Goss in November 2004 to inform him that he, Capt Gale, was not the person making allegations about Capt Goss.
He said he liked and respected Capt Goss, who had trained him, and was amazed that Capt Goss could be linked with alleged intimidation.
Another pilot, Capt Andrew Walters, who was also in court under subpoena, was asked yesterday about evidence given to the court by Capt Jack Bagnall to the effect that Capt Walters had told Capt Bagnall that Capt Goss had threatened him in relation to returning to Dublin.
Capt Walters said he had no recollection of having any such conversation with Capt Bagnall but he was 100 per cent sure he never had any conversation with Capt Goss about the matters in 2004 relating to retraining. He did not remember having a conversation with Capt Bagnall "but I'm not going to make up lies about John Goss so I would say I never had that conversation", he said. Capt Walters added that he had never felt bullied, threatened, harassed or excluded as a result of taking up the position in Dublin.
Earlier yesterday, at the close of his evidence, Capt Bagnall said there was no note of the conversation which he had told the court he had with Capt Walters. He agreed that the conversation was the basis for an investigation initiated by Ryanair relating to Capt Goss. He said he had given a summary of his conversation to Mr Brady. He said it was a casual conversation during a chance encounter with Capt Walters.
When Brian O'Moore SC, for Ialpa, said that it was "almost as if the conversation had never happened", Capt Bagnall said he would not agree with that. He said he had reported the conversation because he perceived there could be a breach of Ryanair's personnel regulations. He believed Capt Walters was concerned about his transfer to Dublin. The case resumes on Tuesday before Mr Justice Thomas Smyth.
© The Irish Times
I've only made a few posts so I don't feel the need to order a Personal Title and help support PPRuNe
Join Date: Sep 2000
Posts: 207
Likes: 0
Received 0 Likes
on
0 Posts
Ryanair web probe hits trouble
(Daily Mail Via Thomson Dialog NewsEdge)
RYANAIR'S legal battle against three Irish pilots failed to get off the ground yesterday when their star witness claimed it was 'unethical' to view evidence in the case by accessing the pilots' website.
The Irish low-cost carrier has taken its action to the High Court to try to unmask the identity of pilots responsible for controversial remarks about the company's working practices which were made on an Internet message board run jointly by the British and Irish pilots' unions.
The airline wants to know the identity of those people who go under the codenames 'ihateryanair', 'cantfly-wontfly' and others on the Ryanair European Pilots Association (REPA) website.
Since being employed by Ryanair to carry out an independent assessment on the electronic evidence, IT security specialist Eoin Keeley said he never once tried to enter the contentious website.
Under cross-examination, he insisted it was morally wrong to analyse data that he was not privy to.
'It is totally unethical, and I believe illegal, to gain access to any site without permission' he said.
(Daily Mail Via Thomson Dialog NewsEdge)
RYANAIR'S legal battle against three Irish pilots failed to get off the ground yesterday when their star witness claimed it was 'unethical' to view evidence in the case by accessing the pilots' website.
The Irish low-cost carrier has taken its action to the High Court to try to unmask the identity of pilots responsible for controversial remarks about the company's working practices which were made on an Internet message board run jointly by the British and Irish pilots' unions.
The airline wants to know the identity of those people who go under the codenames 'ihateryanair', 'cantfly-wontfly' and others on the Ryanair European Pilots Association (REPA) website.
Since being employed by Ryanair to carry out an independent assessment on the electronic evidence, IT security specialist Eoin Keeley said he never once tried to enter the contentious website.
Under cross-examination, he insisted it was morally wrong to analyse data that he was not privy to.
'It is totally unethical, and I believe illegal, to gain access to any site without permission' he said.
Join Date: Mar 2005
Location: Dublin
Posts: 33
Likes: 0
Received 0 Likes
on
0 Posts
Originally Posted by Leo Hairy-Camel
All of these, and other, sticky fingered activities will, sure as night follows day, come back to bite you in the arse.....
Join Date: Oct 1999
Location: Ireland
Posts: 627
Likes: 0
Received 0 Likes
on
0 Posts
You know, I really find all this really depressing. It's all so completely unneccessary. Ryanair is tremendously successful as an airline. I was at Girona recently and saw that the entire flight line was made up of Ryanair aircraft. I should have felt a surge of pride at all those Irish registered aircraft lined up waiting to transport eager travellers all over Europe. It is remarkable by any standards. There are similar scenes at many airports around Europe. Many jobs are created when Ryanair lands at the local airport.
But I didn't feel any pride because we all know that Ryanair is run to maximise profits for a few individuals and essentially has no soul. It deals with it's staff as ruthlessly as it deals with it's customers. I don't know of another company in any field of businss never mind the airline business, that generates so much bad publicity for itself and has provided so much revenue for it's lawyers. Most companies try to maintain a positive image of itself to customers and staff, sometimes hyprocritically but they at least they try. Ryanair doesn't even bother. It thinks everything is about money. It's equally contemptous of it's customers and staff.
We all know this is generated by it's 'colourful' chief executive and permeates the entire management and even down to check in staff at airports who don't even work for Ryanair directly. It's obviously deliberate and my question to Michael O'Leary and the acolytes like leo hairy camel is why??? Will profits fall devastatingly if customers are treated like customers and not as cash cows or if staff are treated valuable members of a team who take pride in their work and do the best for the company and not as cost centres?
Like this court case, they want to pursue and intimidate staff using the website instead of addressing the issue of why they feel it's neccessary to complain in this anonymous way rather than deal with via their own management or internal processes. They cannot see there is something rotten in the state of Ryanair.
So Leo, why is there so much discontent in Ryanair?
But I didn't feel any pride because we all know that Ryanair is run to maximise profits for a few individuals and essentially has no soul. It deals with it's staff as ruthlessly as it deals with it's customers. I don't know of another company in any field of businss never mind the airline business, that generates so much bad publicity for itself and has provided so much revenue for it's lawyers. Most companies try to maintain a positive image of itself to customers and staff, sometimes hyprocritically but they at least they try. Ryanair doesn't even bother. It thinks everything is about money. It's equally contemptous of it's customers and staff.
We all know this is generated by it's 'colourful' chief executive and permeates the entire management and even down to check in staff at airports who don't even work for Ryanair directly. It's obviously deliberate and my question to Michael O'Leary and the acolytes like leo hairy camel is why??? Will profits fall devastatingly if customers are treated like customers and not as cash cows or if staff are treated valuable members of a team who take pride in their work and do the best for the company and not as cost centres?
Like this court case, they want to pursue and intimidate staff using the website instead of addressing the issue of why they feel it's neccessary to complain in this anonymous way rather than deal with via their own management or internal processes. They cannot see there is something rotten in the state of Ryanair.
So Leo, why is there so much discontent in Ryanair?
e28 driver
Join Date: Jan 2002
Location: UK
Posts: 211
Likes: 0
Received 0 Likes
on
0 Posts
'She said he said...' this is all very entertaining for us who hope we will never be so unlucky as to have to work for Ryanair - and I mean no disrespect to those who do. But I just wonder what the Judge (or is he a Justice?) makes of all this. It's like a playground tiff that's been taken to the Headmasters (sorry Headteacher) office. It's pretty clear what Ryanair management are up to, and it's got little to do with 'protecting' other employees from bullying and harrassment.
I'd echo what Corsair says although I believe that most companies these days hold pretty much the same attitude towards their customers and their employees. However most exersize somewhat more discretion and sophistication in the way they persue those policies.
I'd echo what Corsair says although I believe that most companies these days hold pretty much the same attitude towards their customers and their employees. However most exersize somewhat more discretion and sophistication in the way they persue those policies.
Join Date: Jul 2004
Location: Europe
Posts: 211
Likes: 0
Received 0 Likes
on
0 Posts
TDJ mk2, I think you will find it is a bit more than 'She said he said...'. I'm told the press reports do not capture the mood in the court room, nor do they report how strongly the tide is running against Ryanair (but this perception depends on the reporter, does it not?). But it does seem at this point as though there will be clear findings on important issues of fact. Of course, as you say, it really comes down to what the judge has to say ... and since the evidence is not all in as yet .... speculation here is hardly worth the effort.
there will be clear findings on important issues of fact.
Join Date: May 2001
Posts: 395
Likes: 0
Received 0 Likes
on
0 Posts
corsair
You included the following in your last post:
Is not the pseudonym "leo hairy camel" but an anagram for Michael o’Leary and hence the two names refer to one and the same person?
That is how I had always understood it.
You included the following in your last post:
Michael O'Leary and the acolytes like leo hairy camel
That is how I had always understood it.
Join Date: Dec 2005
Location: limbo
Posts: 181
Likes: 0
Received 0 Likes
on
0 Posts
No he ain't. He or she is just a wannabe punk, who uses lots of smoke and mirrors but has time and time again shown that he/she doesn't really have all the up to date information.
Ryanair have also shown how terrified they really are of REPA despite what they say on here, that they have to go to court to try and shut it down. Approaching 600 members and growing fast, base reps elected, organisational structured formed, letters of support signed overwhelmingly. etc etc.
How you like them apples lads!?
(P.S Leo the wannabee this is for you honey button)
http://en.wikipedia.org/wiki/Internet_troll
PLEASE DO NOT FEED THE TROLLS
Ryanair have also shown how terrified they really are of REPA despite what they say on here, that they have to go to court to try and shut it down. Approaching 600 members and growing fast, base reps elected, organisational structured formed, letters of support signed overwhelmingly. etc etc.
How you like them apples lads!?
(P.S Leo the wannabee this is for you honey button)
http://en.wikipedia.org/wiki/Internet_troll
PLEASE DO NOT FEED THE TROLLS
Join Date: Aug 2004
Location: Various
Posts: 217
Likes: 0
Received 0 Likes
on
0 Posts
If both sides get told folks can decide for themselves which side is telling the truth or if the truth is somewhere between the two.
With respect Bronx the debate has moved on somewhat from sorting out “which side is telling the truth”. You have been around here long enough to acquaint yourself with the voluminous material posted on pprune about Ryanair. You can make your own mind up, based on the evidence already offered. You can, if your sympathies go that way, go with Good Ole Boy Leo and other Ryanair apologists or you can go with the many others who feel that there is a stench of impropriety associated with Ryanair personnel policies and certain of their actions.
It is however unreasonable to come in, just at the moment when a major court case is taking place to suggest that people, such as myself, who have a very clear position are in some way failing to provide “balance”. If you think that there is not enough material here to help you make an informed assessment of
“which side is telling the truth or if the truth is somewhere between the two”
Join Date: Jul 2004
Location: Europe
Posts: 211
Likes: 0
Received 0 Likes
on
0 Posts
What about all those suggestions to 'key' the cars of those pilots who showed up for work in Dublin?
Keying, I am told, refers to the practice of using car keys to scratch the paintwork on a car. Leo you are very well informed for a pilot who is not based in Ireland. My sources there tell me that this information only surfaced over the weekend among the Dublin pilot group. To be informed of what Ryanair are up to in advance suggests very close ties to management. This matter has now been scheduled to make an appearance in court, by all accounts. Let’s wait until the court case is over - then we can tackle Leo about his role as a management spokescamel and his part in helping two well known figures to spread management inspired rumours about his fellow pilots.
Leo to comment in good faith is one thing, to become a protagonist and participant in spreading false accusations or misleading rumours is another (remember your “duvet days” comment?). You have already directly attacked at least two pilots here on pprune that I can recall – both attacks were in direct support of a position taken by management, one of them in advance of the management stories getting into circulation. Your comments about the two pilots (one demoted and the other pilloried as an “intimidator”) have not been supported by the facts - nor by the widespread regard they both enjoy amongst their colleagues.
Why do you repeatedly attack fellow pilots? How do you justify this to yourself – do you answer to some higher entity than us mortals? I have another question for you Leo - another one you will not answer, of course – is it really your contention that, as you put it, “the unfortunate captain Goss” was actually involved in intimidation? As in: do you really believe such nonsense?
You must be the last interested party not to have worked it out Leo. Ryanair got it wrong. They screwed up badly. They can look for evidence - but you can’t find what does not exist. Still don’t geddit, do you, Leo Hairy Quisling? You have crossed the line from fellow traveller to active supporter. Shame on you.
Join Date: Feb 2005
Location: uk
Posts: 43
Likes: 0
Received 0 Likes
on
0 Posts
If there were rational discussion rather than hurled insults then some of you may be taken seriously. Referring to 'management' as some sort of natural evil is akin to children blaming their teachers for every ill. Regardless of the case against RA you surely cannot expect them to simply accept the gross abuse they suffer on this forum. Win or lose they can afford to keep the unions busy.
Join Date: Jun 2000
Location: last time I looked I was still here.
Posts: 4,507
Likes: 0
Received 0 Likes
on
0 Posts
Questions:
1. Leo: You still have not answered the direct question; which of the defunct airlines you posted in your list was forced into demise by pilot actions? You used that list to support a point. It is false unless you can provide evidence. So where is it?
2. This claim by RYR that anonymous writers have been trashing RYR on REPA website. How do they know? Is it not a private website/forum for RYR pilots who have to register and be authenticated? Management, I assume, would not be allowed to register. So who's been grassing about postings? Perhaps REPA should start an investigation to find the mole.
1. Leo: You still have not answered the direct question; which of the defunct airlines you posted in your list was forced into demise by pilot actions? You used that list to support a point. It is false unless you can provide evidence. So where is it?
2. This claim by RYR that anonymous writers have been trashing RYR on REPA website. How do they know? Is it not a private website/forum for RYR pilots who have to register and be authenticated? Management, I assume, would not be allowed to register. So who's been grassing about postings? Perhaps REPA should start an investigation to find the mole.
Join Date: Dec 2005
Location: limbo
Posts: 181
Likes: 0
Received 0 Likes
on
0 Posts
They are quite happy they know who the "mole" is. But some of the Moles may have been leaned on and done it under duress so they are holding the horses on that one. Incidentally I think most posters are happy to have the Management reading whats posted, as its stands now its the only real one to one forum of communication we have to them. Arguably.
Join Date: Apr 2006
Location: Breslau
Age: 44
Posts: 16
Likes: 0
Received 0 Likes
on
0 Posts
Irish times article today
Pilot threats deleted in 90 minutes
Threats to "slash tyres" posted on a website set up to allow Ryanair pilots based across Europe communicate with each other were removed within 90 minutes by the site's operators, the High Court was told yesterday.
The threats were made in 2004 at a time when the court heard there was concern among pilots in Dublin about the circumstances in which pilots were being asked by the airline to relocate to Dublin to operate new 737-800 aircraft.
One of the co-ordinators of the Ryanair European Pilots' Association (Repa) website, Trevor Phillips, told the court yesterday that he did not believe the posting relating to slashing tyres on the web made in December 2004 was a serious suggestion.
He said the posting was inappropriate and the pilots' unions were against threats and intimidation.
In his opinion, the person who made the posting was unhappy in their job and did it in a moment of "stress and fatigue", he said.
He told Richard Nesbitt SC, for Ryanair, that he would have been reluctant to provide website users' identities to the police but, if those identities were demanded, they would have provided them, insofar as that was possible.
He said they had left postings on the site that expressed pilots' frustration.
They did not believe the site should be "anodyne or bland", but it should not be "scurrilous".
Mr Philips was giving evidence on the fifth day of proceedings in which Ryanair is seeking to identify persons engaged in communications on the website which, it claims, show evidence of wrongful activity against Ryanair and its employees.
The action is against Neil Johnston, an official with the trade union Impact, the Irish Airline Pilots' Association (Ialpa) and its British counterpart, Balpa.
Ryanair claims the defendants have a duty to name the persons identified by the codenames "ihateryanair", "cantfy-wontfly" and others on the Repa website which, it claims, was established by and is controlled by Ialpa and Balpa. Both defendants deny that claim.
The case continues today.
© The Irish Times
Threats to "slash tyres" posted on a website set up to allow Ryanair pilots based across Europe communicate with each other were removed within 90 minutes by the site's operators, the High Court was told yesterday.
The threats were made in 2004 at a time when the court heard there was concern among pilots in Dublin about the circumstances in which pilots were being asked by the airline to relocate to Dublin to operate new 737-800 aircraft.
One of the co-ordinators of the Ryanair European Pilots' Association (Repa) website, Trevor Phillips, told the court yesterday that he did not believe the posting relating to slashing tyres on the web made in December 2004 was a serious suggestion.
He said the posting was inappropriate and the pilots' unions were against threats and intimidation.
In his opinion, the person who made the posting was unhappy in their job and did it in a moment of "stress and fatigue", he said.
He told Richard Nesbitt SC, for Ryanair, that he would have been reluctant to provide website users' identities to the police but, if those identities were demanded, they would have provided them, insofar as that was possible.
He said they had left postings on the site that expressed pilots' frustration.
They did not believe the site should be "anodyne or bland", but it should not be "scurrilous".
Mr Philips was giving evidence on the fifth day of proceedings in which Ryanair is seeking to identify persons engaged in communications on the website which, it claims, show evidence of wrongful activity against Ryanair and its employees.
The action is against Neil Johnston, an official with the trade union Impact, the Irish Airline Pilots' Association (Ialpa) and its British counterpart, Balpa.
Ryanair claims the defendants have a duty to name the persons identified by the codenames "ihateryanair", "cantfy-wontfly" and others on the Repa website which, it claims, was established by and is controlled by Ialpa and Balpa. Both defendants deny that claim.
The case continues today.
© The Irish Times
Join Date: Aug 2005
Location: Jetting across the universe..
Posts: 256
Likes: 0
Received 0 Likes
on
0 Posts
Will profits fall devastatingly if customers are treated like customers and not as cash cows or if staff are treated valuable members of a team who take pride in their work and do the best for the company and not as cost centres?
Well, Southwest Airlines, being it a REAL Low Cost "majestic" Airline, unfortunately has to deal with pilot's union called SWAPA (www.swapa.org), and Southwest is still doing extremely good business anyways, "despite" the SWAPA... so explain to me, now, how REPA could ever damage RYANAIR then?
Join Date: Feb 2006
Location: UK
Age: 86
Posts: 15
Likes: 0
Received 0 Likes
on
0 Posts
The phrase "there's never smoke without fire" comes to mind with Ryanair's treatment of its pilots. If pilots feel able to discuss matters with their employers openly and fairly then they would do so directly, through their union. Unfortunately Ryanair appears to have engendered a climate of fear. Thus attitudes and problems which could be discussed in reasonable surroundings and with understanding, are aired in Court through legal representatives. I have no idea how forceful plots are prepared to be but Ryanair should realise that taking the problems of their own employees to court will be an unmitigated disaster for them both short term and medium term. Ryanair should try to discover precisely the causes of the resentment and confront it from within the company. Pax don't like seeing dirty washing being aired.