Aviation Career Center ACC
Join Date: Mar 2021
Location: Slovenia
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We are aware of that, but at the time, it was the only option unfortunately... however we have learned our lesson with that particular situation, so we modernised our entire fleet with brand new airplanes, so that situations like this would never happen again.
Join Date: Jan 2021
Location: Germany
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Mountainwaves:
- ACC is not “milking” anybody… we have a fixed price for Zero to ATPL, with all the costs included. If a student requires additional training in order to pass the exam with CAA examiner, the additional training is charged according to the published pricelist.
- True, we had our airplane on engine overhaul, and we presented an option to the student either to wait until the airplane returns from maintenance, or to perform the particular training module (IR) with another school. The choice was not ACC’s, it was the student’s.
So the "options" that you offered the student were 2: wait months doing nothing because you don't have a plane (entering so the winter season and therefore the part of the year characterized by bad weather for flying activities) or PAY EXTRA MONEY to do the module with someone else? Well those are not really options.... I still stand by my point that you cannot ask a student to wait 4 months because you are unable to provide the service that the student paid for and even more unacceptable to charge a customer extra money because he cannot wait months doing nothing because of your fault in delivering a paid and agreed service.
Also you stated that the plane was under maintenance for months because of this engine overhaul, but then why, according to other students' logbooks, this particular plane was flying?
And also, why the student after this event had to wait again months to start this module? Another maintenance? Because the module in question has been activated for them only when another student got to the same point and had to start that same part of the training.
- ACC is not “milking” anybody… we have a fixed price for Zero to ATPL, with all the costs included. If a student requires additional training in order to pass the exam with CAA examiner, the additional training is charged according to the published pricelist.
- True, we had our airplane on engine overhaul, and we presented an option to the student either to wait until the airplane returns from maintenance, or to perform the particular training module (IR) with another school. The choice was not ACC’s, it was the student’s.
So the "options" that you offered the student were 2: wait months doing nothing because you don't have a plane (entering so the winter season and therefore the part of the year characterized by bad weather for flying activities) or PAY EXTRA MONEY to do the module with someone else? Well those are not really options.... I still stand by my point that you cannot ask a student to wait 4 months because you are unable to provide the service that the student paid for and even more unacceptable to charge a customer extra money because he cannot wait months doing nothing because of your fault in delivering a paid and agreed service.
Also you stated that the plane was under maintenance for months because of this engine overhaul, but then why, according to other students' logbooks, this particular plane was flying?
And also, why the student after this event had to wait again months to start this module? Another maintenance? Because the module in question has been activated for them only when another student got to the same point and had to start that same part of the training.
Join Date: Mar 2021
Location: Slovenia
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First of all, it was not 4 months, I believe it was 1 or 2 months...
Second, the airplane was on overhaul and was NOT flying at the time...
Third, if that particular student would complete the training modules (ATPL) sooner, or at least on schedule, he wouldn't be ready for IR right at the time when the airplane was on overhaul.
It's somewhat unfair from you (I guess you are this student or at least his friend), that you are dragging out this situation after more then 2 years since it happened, and are now running a public campaign of negative reviews against ACC over 1.500 EUR. When all we did was to try to solve the situation in the best and fastest possible manner (the student was in a hurry at the time), so that the student was able to finish the training and start looking for an employment.
We had absolutely no interest in delaying the student's training progress, and yes we agree that it was an unfavorable situation that we found ourselves in, but we were doing our best to solve it, and at the time and circumstances, it was the best option that was at hand. We have learned our lesson and this was the first and the last time something like this happened.
Second, the airplane was on overhaul and was NOT flying at the time...
Third, if that particular student would complete the training modules (ATPL) sooner, or at least on schedule, he wouldn't be ready for IR right at the time when the airplane was on overhaul.
It's somewhat unfair from you (I guess you are this student or at least his friend), that you are dragging out this situation after more then 2 years since it happened, and are now running a public campaign of negative reviews against ACC over 1.500 EUR. When all we did was to try to solve the situation in the best and fastest possible manner (the student was in a hurry at the time), so that the student was able to finish the training and start looking for an employment.
We had absolutely no interest in delaying the student's training progress, and yes we agree that it was an unfavorable situation that we found ourselves in, but we were doing our best to solve it, and at the time and circumstances, it was the best option that was at hand. We have learned our lesson and this was the first and the last time something like this happened.
Join Date: Jan 2021
Location: Split
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Greed
I would stay away from this school. Everything is about money. Some of the instructors are really nice tho but the greediness comes from higher people in managment. The way they treat paying customers is disgusting. The GM doesnt even greet students most of the time.
It really takes away the joy of hour building for example... Theres better places to go guys.
It really takes away the joy of hour building for example... Theres better places to go guys.
Join Date: Apr 2021
Location: Slovenia
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As former student of ACC I also would like to share my experience.
First of all it’s interesting to see how the school is trying now to call the opinionand experience of students as false and untrue.
During my time one aircraft (kilo) had for several times either partial operational brakes or sometimes no operational brakes. The FI always said yeah it’s fine just go. And this can confirm every Student that was at ACC between 2019 and 2020..
One student had to wait over 2 months to complete his IR because they had to change the engines on the aircraft. The school didn’t say anything and just let him wait.
Another Student had a bird strike then they wanted around 900 euros from him. In the end im not sure if he had to pay it because they asked him to remove a review(which he actually not did) then he would not have to pay additional money to extend the contract and maybe also not for the bird strike. But initially they wanted that money from him. If you Miha say that’s not true then you’re just a liar!
Otherwise there are so many examples when they tried to get more money from students. If anyone considers to join this school just contact some former students, pretty much everybody will tell you the same. Don’t go there!
And all of the theory lessons were just a disaster. Sometimes we were there for 15minutes talked a little bit and then the Instructor said: you can go home.
First of all it’s interesting to see how the school is trying now to call the opinionand experience of students as false and untrue.
During my time one aircraft (kilo) had for several times either partial operational brakes or sometimes no operational brakes. The FI always said yeah it’s fine just go. And this can confirm every Student that was at ACC between 2019 and 2020..
One student had to wait over 2 months to complete his IR because they had to change the engines on the aircraft. The school didn’t say anything and just let him wait.
Another Student had a bird strike then they wanted around 900 euros from him. In the end im not sure if he had to pay it because they asked him to remove a review(which he actually not did) then he would not have to pay additional money to extend the contract and maybe also not for the bird strike. But initially they wanted that money from him. If you Miha say that’s not true then you’re just a liar!
Otherwise there are so many examples when they tried to get more money from students. If anyone considers to join this school just contact some former students, pretty much everybody will tell you the same. Don’t go there!
And all of the theory lessons were just a disaster. Sometimes we were there for 15minutes talked a little bit and then the Instructor said: you can go home.
Join Date: Apr 2021
Location: Slovenia
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First of all I had 45 hours for ppl and I didn't need any extra hour. I think you're talking about another former student.
Maybe you'd rather take those reviews as an incentive to improve ACC instead of acting unprofessional in public and sharing personal informations of a student.
I know its easy to let it look that it was only one guy that was not happy with the training. But if it would be really like this, I don't think it would be necessary as a School to answer that impulsive and attach a student with sharing personal informations online. Stay professional and take those reviews serious to improve ACC. Then out of my course that started 2019 nobody would go again to Aviation Career Center.
Maybe you'd rather take those reviews as an incentive to improve ACC instead of acting unprofessional in public and sharing personal informations of a student.
I know its easy to let it look that it was only one guy that was not happy with the training. But if it would be really like this, I don't think it would be necessary as a School to answer that impulsive and attach a student with sharing personal informations online. Stay professional and take those reviews serious to improve ACC. Then out of my course that started 2019 nobody would go again to Aviation Career Center.
Last edited by internationalSchool; 14th Apr 2021 at 22:10.
