Mountainwaves:
- ACC is not “milking” anybody… we have a fixed price for Zero to ATPL, with all the costs included. If a student requires additional training in order to pass the exam with CAA examiner, the additional training is charged according to the published pricelist.
- True, we had our airplane on engine overhaul, and we presented an option to the student either to wait until the airplane returns from maintenance, or to perform the particular training module (IR) with another school. The choice was not ACC’s, it was the student’s.
So the "options" that you offered the student were 2: wait months doing nothing because you don't have a plane (entering so the winter season and therefore the part of the year characterized by bad weather for flying activities) or PAY EXTRA MONEY to do the module with someone else? Well those are not really options.... I still stand by my point that you cannot ask a student to wait 4 months because you are unable to provide the service that the student paid for and even more unacceptable to charge a customer extra money because he cannot wait months doing nothing because of your fault in delivering a paid and agreed service.
Also you stated that the plane was under maintenance for months because of this engine overhaul, but then why, according to other students' logbooks, this particular plane was flying?
And also, why the student after this event had to wait again months to start this module? Another maintenance? Because the module in question has been activated for them only when another student got to the same point and had to start that same part of the training.