STN chaos today!?
Thread Starter
Joined: Aug 2012
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From: Wales
STN chaos today!?
It looks as if a Ryanair flight into Stansted dropped its passengers off at the Departures Gate rather than at Arrivals... How this happened is a mystery, but it caused delays of up to an hour for lots of passengers.

Joined: Dec 2005
Aviation Qualifications: ATPL
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From: Southern Shores of Old Lusitania Kingdom
Last time i was flying i was still parking at a plane stand on the ramp, not at any bus stop...so if it did really happen, not airlines fault but handling mistake.
Last edited by JanetFlight; 5th January 2015 at 03:49.
Joined: Nov 2007
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From: 1601
Is Ryanair coming or going...?
The departure gates ARE the arrival gates. Some inbound gates are bused (DUB, JER etc) and some are dual gates (international in bound, domestic out). I'd say at a guess it was one of these such gates. There have been times where the buses have dropped them at the wrong area and the in/out pax have mixed,don't remember that making the news though

Joined: May 2010
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From: UK
It happened many times for various arlines at JNB before the new terminal was ready. Too many aircraft and not enough stands. The airport staff should know (yea right) how to handle the situation and escort the pax around the back alleys of the building to the right place.

Joined: Feb 2008
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From: Glasgow
Does Stansted now have separate gates for Arrivals and Departures?
BBC News - Stansted delays after Ryanair plane error
Rather than Ryanair "dropping off" inbound SLF at a Departures gate instead of an Arrivals one, I would've thought what actually happened was the arriving pax found themselves channelled into Departures. Perhaps one passenger took a wrong turn and the rest blindly followed, sheep-like.
Hardly Ryanair's fault, more likely poor "marshalling" (i.e. herding) from the gate into the main terminal building.
BBC News - Stansted delays after Ryanair plane error
Rather than Ryanair "dropping off" inbound SLF at a Departures gate instead of an Arrivals one, I would've thought what actually happened was the arriving pax found themselves channelled into Departures. Perhaps one passenger took a wrong turn and the rest blindly followed, sheep-like.
Hardly Ryanair's fault, more likely poor "marshalling" (i.e. herding) from the gate into the main terminal building.
Thread Starter
Joined: Aug 2012
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From: Wales
The BBC carries the story, but no reason given...
BBC News - Stansted delays after Ryanair plane error
BBC News - Stansted delays after Ryanair plane error
Joined: Feb 2006
Posts: 204
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From: FAR FAR AWAY from Hanger 89
At Stansted domestic arrivals are allowed back into the departure gate to mix with outbound passengers and exit accordingly. I'm guessing the poor Handling Agent has either got the flight's origin mixed up or has swiped the wrong set of doors.
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From: Hadlow
Ryanair don't know if they're coming or going. Major disruption at Stansted
A Ryanair flight arrived at the departures gate at Stanstead today, causing major disruption as security threw their toys out of the pram.
BBC News - Stansted delays after Ryanair plane error
BBC News - Stansted delays after Ryanair plane error

Joined: Aug 2012
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From: Hawarden (near EGNR)
Back in the last century when I was a Radio Officer at sea, I routinely flew into Heathrow and then for speed, rather than take the bus between terminals to catch the BA Shuttle to Manchester, used put my luggage on a trolley and head off, following the signs, through a maze of passageways.
On this particular occasion, my wife had accompanied me on my voyage, so showing off a bit, I piled our luggage on a trolley and set off at some speed to try and make out Shuttle flight to Manchester.
Some kind person held a passageway door open for us, he had just exited it, and seconds later we were the only two people standing before an immigration desk. I passed him our passports and was asked the question, "where have you come from"? "Antwerp" I replied. He shook his head. "There is no way you can be standing there if you have flown in from Antwerp"! I showed him our tickets, he shook his head again, handed us back our passports and left us to navigate a new route to the Shuttle lounge.
Cheers!
On this particular occasion, my wife had accompanied me on my voyage, so showing off a bit, I piled our luggage on a trolley and set off at some speed to try and make out Shuttle flight to Manchester.
Some kind person held a passageway door open for us, he had just exited it, and seconds later we were the only two people standing before an immigration desk. I passed him our passports and was asked the question, "where have you come from"? "Antwerp" I replied. He shook his head. "There is no way you can be standing there if you have flown in from Antwerp"! I showed him our tickets, he shook his head again, handed us back our passports and left us to navigate a new route to the Shuttle lounge.
Cheers!
Cleverly disguised as a responsible adult
Joined: May 2007
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From: On the western edge of The Moor
A much more sensible report now
BBC News - Stansted delays after Ryanair passengers 'go through wrong door'
So the Ryanair bashers can go back to sleep
BBC News - Stansted delays after Ryanair passengers 'go through wrong door'
Passengers at Stansted Airport were delayed by up to an hour on Sunday after people arriving on a Ryanair flight went through an exit door "left open in error".
Stansted said passengers arriving on the Lisbon flight at 9:20 GMT had to be processed by departures security before moving to arrivals, causing delays.
Ryanair said its crew had disembarked passengers "to the assigned gate".
An investigation into the incident is being conducted by the airport.
A Ryanair spokesman said: "The crew of this flight correctly directed disembarking customers to the assigned gate.
"However, customers entered the airport through a door which had been left open in error.
Stansted said passengers arriving on the Lisbon flight at 9:20 GMT had to be processed by departures security before moving to arrivals, causing delays.
Ryanair said its crew had disembarked passengers "to the assigned gate".
An investigation into the incident is being conducted by the airport.
A Ryanair spokesman said: "The crew of this flight correctly directed disembarking customers to the assigned gate.
"However, customers entered the airport through a door which had been left open in error.
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From: England
BBC News - Stansted delays after Ryanair passengers 'go through wrong door'
Stansted delays after Ryanair passengers 'go through wrong door'
Stansted delays after Ryanair passengers 'go through wrong door'
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From: Confoederatio Helvetica
Here's a report from the BBC.
Apparently some arriving passengers were sent to the airside lounge rather than to the immigration hall. Why this 'error', which could not have been foreseen by black-hats, should require the re screening of all pax in the lounge is beyond belief. Obviously arriving pax from another EU airport will have be screened there but ...
The terrorists have won ...
Apparently some arriving passengers were sent to the airside lounge rather than to the immigration hall. Why this 'error', which could not have been foreseen by black-hats, should require the re screening of all pax in the lounge is beyond belief. Obviously arriving pax from another EU airport will have be screened there but ...
The terrorists have won ...
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From: Confoederatio Helvetica
But why? These SLF departed from an EU airport and would have been screened there. Why is it a security issue?
Thousands inconvenienced and no compensation payable, as it wasn't the airline at fault.
Thousands inconvenienced and no compensation payable, as it wasn't the airline at fault.
e28 driver

Joined: Jan 2002
Posts: 212
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From: UK
Probably just back covering by staff in the absence of anyone with the authority to apply a reasonable risk assessment. What were the chances that someone on the inbound flight from Lisbon had brought something and given it to one of the outbound passengers? If you can't answer that better cover your back and rescreen everyone.

Joined: Apr 2002
Posts: 3,349
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From: FUBAR
"Fortress Jobsworth" UK at its very best . . . maybe someone arrived with a yoghurt ? or a bottle of water ? which they could have passed on to another passenger (just in case he didn't like the price of a bottle of water in STN airside) seems that "ups" were "screwed" by the jobswurffs. . . bet there will be no anguished wringing of hands (better necks
) on the level of that expressed if you tried to pass through with something like an EMA airside pass. . . .
) on the level of that expressed if you tried to pass through with something like an EMA airside pass. . . .

Joined: Apr 2002
Posts: 3,349
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From: FUBAR
"Aviation History and Nostalgia" ? ? is that like , STFU like, we are not interested like , take your business sum where else like mate ? That is quite imaginative, even compared to the many other "thread migrations" I have witnessed. . . Oh yes,history? hey, it starts today, nostalgia ? . . . I remember the days when pax embarked on the right side of the "border", well guys (Mods ) thanks for the larf
:roll eyes:
And, 5 mins later, cunningly moved to "Passengers & SLF (Self Loading Freight)" just to make it look like I don't know me @rse from me elbow. . . . where next ?
Jet Blast is always "very welcoming" I hear .
:roll eyes:And, 5 mins later, cunningly moved to "Passengers & SLF (Self Loading Freight)" just to make it look like I don't know me @rse from me elbow. . . . where next ?
Jet Blast is always "very welcoming" I hear .



