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STN chaos today!?

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Old 4th Jan 2015, 16:07
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STN chaos today!?

It looks as if a Ryanair flight into Stansted dropped its passengers off at the Departures Gate rather than at Arrivals... How this happened is a mystery, but it caused delays of up to an hour for lots of passengers.
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Old 4th Jan 2015, 16:10
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If it did happen, I suspect that's more the fault of the airport than the airline.
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Old 4th Jan 2015, 16:13
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Last time i was flying i was still parking at a plane stand on the ramp, not at any bus stop...so if it did really happen, not airlines fault but handling mistake.

Last edited by JanetFlight; 5th Jan 2015 at 03:49.
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Old 4th Jan 2015, 16:13
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Is Ryanair coming or going...?

The departure gates ARE the arrival gates. Some inbound gates are bused (DUB, JER etc) and some are dual gates (international in bound, domestic out). I'd say at a guess it was one of these such gates. There have been times where the buses have dropped them at the wrong area and the in/out pax have mixed,don't remember that making the news though
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Old 4th Jan 2015, 16:18
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It happened many times for various arlines at JNB before the new terminal was ready. Too many aircraft and not enough stands. The airport staff should know (yea right) how to handle the situation and escort the pax around the back alleys of the building to the right place.
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Old 4th Jan 2015, 16:24
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Does Stansted now have separate gates for Arrivals and Departures?

BBC News - Stansted delays after Ryanair plane error

Rather than Ryanair "dropping off" inbound SLF at a Departures gate instead of an Arrivals one, I would've thought what actually happened was the arriving pax found themselves channelled into Departures. Perhaps one passenger took a wrong turn and the rest blindly followed, sheep-like.

Hardly Ryanair's fault, more likely poor "marshalling" (i.e. herding) from the gate into the main terminal building.
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Old 4th Jan 2015, 16:25
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The BBC carries the story, but no reason given...
BBC News - Stansted delays after Ryanair plane error
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Old 4th Jan 2015, 16:37
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At Stansted domestic arrivals are allowed back into the departure gate to mix with outbound passengers and exit accordingly. I'm guessing the poor Handling Agent has either got the flight's origin mixed up or has swiped the wrong set of doors.
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Old 4th Jan 2015, 16:49
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Ryanair don't know if they're coming or going. Major disruption at Stansted

A Ryanair flight arrived at the departures gate at Stanstead today, causing major disruption as security threw their toys out of the pram.

BBC News - Stansted delays after Ryanair plane error
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Old 4th Jan 2015, 17:06
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I would imagine if arriving pax did mix with departing pax (a big security no no) then all departing pax already in lounge would need to be re-screened and departure lounge swept for security......
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Old 4th Jan 2015, 17:13
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Back in the last century when I was a Radio Officer at sea, I routinely flew into Heathrow and then for speed, rather than take the bus between terminals to catch the BA Shuttle to Manchester, used put my luggage on a trolley and head off, following the signs, through a maze of passageways.


On this particular occasion, my wife had accompanied me on my voyage, so showing off a bit, I piled our luggage on a trolley and set off at some speed to try and make out Shuttle flight to Manchester.


Some kind person held a passageway door open for us, he had just exited it, and seconds later we were the only two people standing before an immigration desk. I passed him our passports and was asked the question, "where have you come from"? "Antwerp" I replied. He shook his head. "There is no way you can be standing there if you have flown in from Antwerp"! I showed him our tickets, he shook his head again, handed us back our passports and left us to navigate a new route to the Shuttle lounge.


Cheers!
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Old 4th Jan 2015, 17:21
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Whilst you lit a fag on the way ! lol
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Old 4th Jan 2015, 18:08
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A much more sensible report now

BBC News - Stansted delays after Ryanair passengers 'go through wrong door'


Passengers at Stansted Airport were delayed by up to an hour on Sunday after people arriving on a Ryanair flight went through an exit door "left open in error".

Stansted said passengers arriving on the Lisbon flight at 9:20 GMT had to be processed by departures security before moving to arrivals, causing delays.


Ryanair said its crew had disembarked passengers "to the assigned gate".


An investigation into the incident is being conducted by the airport.


A Ryanair spokesman said: "The crew of this flight correctly directed disembarking customers to the assigned gate.
"However, customers entered the airport through a door which had been left open in error.
So the Ryanair bashers can go back to sleep
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Old 4th Jan 2015, 18:24
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BBC News - Stansted delays after Ryanair passengers 'go through wrong door'

Stansted delays after Ryanair passengers 'go through wrong door'
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Old 4th Jan 2015, 18:29
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Here's a report from the BBC.

Apparently some arriving passengers were sent to the airside lounge rather than to the immigration hall. Why this 'error', which could not have been foreseen by black-hats, should require the re screening of all pax in the lounge is beyond belief. Obviously arriving pax from another EU airport will have be screened there but ...

The terrorists have won ...
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Old 4th Jan 2015, 18:37
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But why? These SLF departed from an EU airport and would have been screened there. Why is it a security issue?

Thousands inconvenienced and no compensation payable, as it wasn't the airline at fault.
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Old 4th Jan 2015, 18:43
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Probably just back covering by staff in the absence of anyone with the authority to apply a reasonable risk assessment. What were the chances that someone on the inbound flight from Lisbon had brought something and given it to one of the outbound passengers? If you can't answer that better cover your back and rescreen everyone.
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Old 4th Jan 2015, 18:55
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"Fortress Jobsworth" UK at its very best . . . maybe someone arrived with a yoghurt ? or a bottle of water ? which they could have passed on to another passenger (just in case he didn't like the price of a bottle of water in STN airside) seems that "ups" were "screwed" by the jobswurffs. . . bet there will be no anguished wringing of hands (better necks ) on the level of that expressed if you tried to pass through with something like an EMA airside pass. . . .
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Old 4th Jan 2015, 20:22
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"Aviation History and Nostalgia" ? ? is that like , STFU like, we are not interested like , take your business sum where else like mate ? That is quite imaginative, even compared to the many other "thread migrations" I have witnessed. . . Oh yes,history? hey, it starts today, nostalgia ? . . . I remember the days when pax embarked on the right side of the "border", well guys (Mods ) thanks for the larf :roll eyes:




And, 5 mins later, cunningly moved to "Passengers & SLF (Self Loading Freight)" just to make it look like I don't know me @rse from me elbow. . . . where next ?

Jet Blast is always "very welcoming" I hear .
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Old 4th Jan 2015, 20:26
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Is this an UK regulation? As someone noted before it is normal that arriving passengers are in the same hall as departures. This is the case in the US, Europe, Asia and everywhere.
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