Passenger Safety Brief
IMHO Easyjet's briefings are far clearer than those of Ryanair, especially when the crew member actually making the briefing is of Spanish (previous Air Futura wetleasing) or Eastern European origin.
All EZY and FR safety briefings are after pushback, once the Captain has been given clearance for taxing.
All EZY and FR safety briefings are after pushback, once the Captain has been given clearance for taxing.
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Slightly amusing is the instruction about turning off electronic equipment. They don't mention pacemakers and hearing aids, both of which these days may well have radio transmitters in them - as may insulin pumps, and other medical implants.
A mobile phone, ipod, laptop or walkman (do they still exist?) in use during an emergency would hinder not only that passenger but people around him/her as well.
Pacemakers and hearing aids on the other hand would greatly help said passenger to get out in case of a mishap.
The reason for nearly all these rules (not listening to your ipod, dimming cabin lights for night T/O, opening window blinds, etc) is 'because if we crash we want you to be able to get out'. Maybe those words should actually be included in the briefing, although this might be seen as a bit too confrontational.
IMHO Easyjet's briefings are far clearer than those of Ryanair, especially when the crew member actually making the briefing is of Spanish (previous Air Futura wetleasing) or Eastern European origin.
All EZY and FR safety briefings are after pushback, once the Captain has been given clearance for taxing.
Regards
IRR (FR Captain)
I am getting seriously concerned about the quality of PA announcements. The sound quality is poor on some and the command of clear spoken English by some CC is poor. I use Easyjet and Flybe as recent examples of the latter.
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IRR you took the words right off my keyboard 
We do the same as you. Demo as doors closed and slides armed. Just in case the SLF has to vacate via these whilst we are waiting to push back.
Personally I feel we should use more direct language to draw pax attention to the contents of the safety brief and it's purpose. We have a Captain who when he does his intro says " Please play close attention to the safety instructions given by the CC. It is given for your benefit not theirs and could save your life one day, hopefiully not today".
May not be strictly standard but it sure gets the pax attention!!
We do the same as you. Demo as doors closed and slides armed. Just in case the SLF has to vacate via these whilst we are waiting to push back.
Personally I feel we should use more direct language to draw pax attention to the contents of the safety brief and it's purpose. We have a Captain who when he does his intro says " Please play close attention to the safety instructions given by the CC. It is given for your benefit not theirs and could save your life one day, hopefiully not today".
May not be strictly standard but it sure gets the pax attention!!
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As pax (or SLF if you prefer) for over 30 years I always pay attention to the safety briefing. Apart from the obvious safety knowledge aspect it shows courtesy to the FA giving it. It doesn't matter if you have had the same briefing many times before and it only takes literally a couple of minutes of your time. I would think that any normal person with a normally polite demeanor would do the same. The others just don't matter (unless they get in my way should there be an emergency 
).
The comment from Final 3 Greens, I think, refers jokingly to the spelling of "taxiing." Taxing is something completely different as he implies. (I think some spell it "taxying" which is still incorrect).
).The comment from Final 3 Greens, I think, refers jokingly to the spelling of "taxiing." Taxing is something completely different as he implies. (I think some spell it "taxying" which is still incorrect).
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There's a FODCOM out which is relevant to this thread.....
FODCOM about safety briefings
posted in the interests of wide dissemination.........
FODCOM about safety briefings
posted in the interests of wide dissemination.........
I agree with JWP, it is only polite to pay attention to the safety briefing, although like the seatbelt sign, on many US airlines, it seems to be optional.
I'm well aware of why electronic equipment should be switched off for T/O and landing, and why no radio transmitters should be used in flight. But with modern hearing aids, pacemakers, insulin pumps and other implants, it may not be possible. Fortunately, the powers are so low that interference to A/C systems is improbable. I suspect ICAO haven't caught on yet to the fact that these devices have transmitters in them: it took them some time to classify pacemakers as hazardous cargo because of some in the early 1980s with plutonium batteries. There have been none of those manufactured for at least twenty years, but pacemakers are still classed as hazardous cargo.
I'm well aware of why electronic equipment should be switched off for T/O and landing, and why no radio transmitters should be used in flight. But with modern hearing aids, pacemakers, insulin pumps and other implants, it may not be possible. Fortunately, the powers are so low that interference to A/C systems is improbable. I suspect ICAO haven't caught on yet to the fact that these devices have transmitters in them: it took them some time to classify pacemakers as hazardous cargo because of some in the early 1980s with plutonium batteries. There have been none of those manufactured for at least twenty years, but pacemakers are still classed as hazardous cargo.
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Thread Starter
PN Are you partially sighted? I ask not to be funny but so far quite a lot of the "standard" EZY safety brief seems to have passed you by.
Sitting at row 13 I can appreciate it would be difficult to see the crew member demonstrating at row one......thats why we put one in the middle of the cabin as well. Quite near to where you sat in fact!
Sitting at row 13 I can appreciate it would be difficult to see the crew member demonstrating at row one......thats why we put one in the middle of the cabin as well. Quite near to where you sat in fact!
I probably have more hours than you and have certainly written more passenger briefs than you.
Certainly there was a second CS posted near me but unless I wished to crane backward I could certainly not see her as she stood by row 15.
Your remarks are equally misplaced as had the brief passed me by I would not have even made this post. I read the card assiguously and am pleased to say that it was quite comprehensive and accurate: some are not.
As well as a walk-down brief I would also ask you to consider a separate brief for those sitting by the emergency exits, especially as there is no easy access by trained CS to the overwing exits.
I will reserve any further response pending your reply.
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Thread Starter
Quite. Been there, done that. Mrs PN is required to wear running shoes and not heels.
Friend of mine. A320 Captain, would have banned any passenger not properly shod or wearing trousers. Flip flops and shorts from Costa Notalotika should never have been allowed to fly out of UK in the first place.
Friend of mine. A320 Captain, would have banned any passenger not properly shod or wearing trousers. Flip flops and shorts from Costa Notalotika should never have been allowed to fly out of UK in the first place.
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and will not endear you to management when I follow up with a letter.
have certainly written more passenger briefs than you.
I hope that your letter and the briefs that you write are in better English than your post.
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Here's one or two to go along with, I'll leave you to find the rest....
meaningless cliche
You'll do what? Are you seriously proposing to write to her management to point out the error of her ways in a Pprune post? (OK, not bad English, that one. Just a very strange thing to say on an anonymous forum.)
To crane is a transitive verb. Crane what? Your head? Your left leg? Your d........ no, let's stop this. And in my book, backward is an adjective, backwards is the adverb you meant to use. But perhaps usage has changed that.
Equal to what? What was previously described as misplaced?
Are you talking about a lawyer wandering about in the cabin? Or a mobile piece of laminated card running up and down?
Is this something to do with assegais? It's the best I can do with that word. Do you wave one around while reading the briefing card? Some kind of look-at-me signal?
OK, the English is OK, but every single time I have bagged the overwing exit seat I have been carefully briefed on how to open it. That's on a number of airlines including the main UK ones.
As in reserve a seat? Reserve a spot in heaven? How does one reserve a further response? What is a "further" response, anyway? One that's further away than the last one?
Oh God, I need to get out more. You did ask. And I'm even more entitled to be pompous, so I am.
quite uncalled for
will not endear you to management when I follow up with a letter.
to crane backward
equally misplaced
had the brief passed me by
assiguously
to consider a separate brief for those sitting by the emergency exits
I will reserve any further response
Oh God, I need to get out more. You did ask. And I'm even more entitled to be pompous, so I am.
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10 Downing St ... he's a self-proclaimed Navigator, not a MA in English.
Why is it that our generation [yes, I'm one as well] feel the need to pick at individuals' spelling and grammar and literacy? We are all, inevitably, candidates for the British Pompous Team at the next Pompouslympics.
Now, where were we? Oh, yes, Safety Briefings. The OH always has the window seat, and I have the aisle seat. I have enough difficulty seeing the briefing; she, being shorter and somewhat obscured by the intervening seats, can see little. Oh, FRABJOUS JOY ... here in the seat back before me is a pretty laminated card, explaining everything in pictures.
So, do either of us give a sh1t? Nope.
Why is it that our generation [yes, I'm one as well] feel the need to pick at individuals' spelling and grammar and literacy? We are all, inevitably, candidates for the British Pompous Team at the next Pompouslympics.
Now, where were we? Oh, yes, Safety Briefings. The OH always has the window seat, and I have the aisle seat. I have enough difficulty seeing the briefing; she, being shorter and somewhat obscured by the intervening seats, can see little. Oh, FRABJOUS JOY ... here in the seat back before me is a pretty laminated card, explaining everything in pictures.
So, do either of us give a sh1t? Nope.
Oh and just one GENUINE question, because I've had a problem understanding the safety card about evacuation by using the slides ............. are ladies supposed to remove all footwear or just high heels that might snag the slide on descent?
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Oh dear PN we are just going to have to agree to differ on this one.
My post was totally justified. You came onto a worldwide public forum and trashed the safety brief of a well respected UK carrier as "wholly ineffective" (your words). That's a serious accusation potentially damaging to EZY's reputation and this is not the place to make it. I directed you to the CAA who oversee the AOC. If you are that concerned (rather than just having a rant) these are the people you should be talking too.
In the meantime please feel free to write to EZY management. Be sure to mention the second demonstrating CC was at Row 15 as you overlooked to mention that in your OP as indeed you forgot to mention the aircraft type as well. On the 319 the CC should be at Row 1 and Row 13. No doubt a NTC will be circulated to remind crew of this if that was the plane you travelled on.
So I should give "consideration" to doing a seperate overwing exit brief? That wouldn't be the one a fully trained member of CC does up to 4 times a day to pax sitting at these exits would it? It goes along the lines of:
"Just to make you aware you are sitting by the emergency exits. These are self help exits and in the event of an emergency occuring you would be required to operate them. Please can I draw your attention to the operating instructions (pointing to location of these) and please make sure you look at your safety card before departure. Are you still happy to sit here?"
Also consideration is given on every flight to the suitability of the pax sitting there to fulfil this function.
Just for the record my own personal opinion is that all safety briefs should be done by video as pax seem to take far more notice of these anyway and they are easier to see. However when EZY want my opinion they give it to me
My post was totally justified. You came onto a worldwide public forum and trashed the safety brief of a well respected UK carrier as "wholly ineffective" (your words). That's a serious accusation potentially damaging to EZY's reputation and this is not the place to make it. I directed you to the CAA who oversee the AOC. If you are that concerned (rather than just having a rant) these are the people you should be talking too.
In the meantime please feel free to write to EZY management. Be sure to mention the second demonstrating CC was at Row 15 as you overlooked to mention that in your OP as indeed you forgot to mention the aircraft type as well. On the 319 the CC should be at Row 1 and Row 13. No doubt a NTC will be circulated to remind crew of this if that was the plane you travelled on.
So I should give "consideration" to doing a seperate overwing exit brief? That wouldn't be the one a fully trained member of CC does up to 4 times a day to pax sitting at these exits would it? It goes along the lines of:
"Just to make you aware you are sitting by the emergency exits. These are self help exits and in the event of an emergency occuring you would be required to operate them. Please can I draw your attention to the operating instructions (pointing to location of these) and please make sure you look at your safety card before departure. Are you still happy to sit here?"
Also consideration is given on every flight to the suitability of the pax sitting there to fulfil this function.
Just for the record my own personal opinion is that all safety briefs should be done by video as pax seem to take far more notice of these anyway and they are easier to see. However when EZY want my opinion they give it to me
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LCD, 'wholly ineffective' simply because the majority of pax could not see the brief even had they wanted to, not because the brief itself was not comprehensive.
As i was sitting in row 13 I know that no brief was given to anyone sitting in rows 12 or 13. I also know that one of the rows was passenger blocked if you know what I mean.
The CC were most particular about stowage of stuff in the overheads rather than on the floor.
Other than the ineffective brief, and that is an airline issue, not a CC issue, the flight was well run and extremely comfortable. I shall make special note of what happens on my return flight today.
I could write to Kingsway but it may be more directed if I write to the company first.
As i was sitting in row 13 I know that no brief was given to anyone sitting in rows 12 or 13. I also know that one of the rows was passenger blocked if you know what I mean.
The CC were most particular about stowage of stuff in the overheads rather than on the floor.
Other than the ineffective brief, and that is an airline issue, not a CC issue, the flight was well run and extremely comfortable. I shall make special note of what happens on my return flight today.
I could write to Kingsway but it may be more directed if I write to the company first.
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IRRenewal
As we have a FR top man here.
Is there any chance you boys could turn up your announcements? I would say 30% are inaudible in the cabin. (100 sectors usually ex-Bristol)
The safety brief is always clear and loud so the system itself seems effective.
As we are on the topic of safety - if you were to announce "evacuate evacuate" i'm not sure anyone would hear it.
Smala01
As we have a FR top man here.
Is there any chance you boys could turn up your announcements? I would say 30% are inaudible in the cabin. (100 sectors usually ex-Bristol)
The safety brief is always clear and loud so the system itself seems effective.
As we are on the topic of safety - if you were to announce "evacuate evacuate" i'm not sure anyone would hear it.
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PN I will rephrase my "feel free" to write to EZY management to "please do". No overwing brief would be taken very seriously and fully investigated
It is standard operating procedure for all pax sitting at the self help exits to be briefed before take off by a fully trained CC member.
I am an EZY SCCM and had this not happened on my flight I would have wanted to know at the time rather than read about it on here. That way I can address this at the time by briefing the pax myself and addressing the oversight of the crew member concerned directly with them.
I hope you never see this, or any other failure of SOP's again but if you do please do ask to see the operating SCCM. We can only put things right at the time if we know about it. I would welcome this from any pax at any time
It is standard operating procedure for all pax sitting at the self help exits to be briefed before take off by a fully trained CC member.
I am an EZY SCCM and had this not happened on my flight I would have wanted to know at the time rather than read about it on here. That way I can address this at the time by briefing the pax myself and addressing the oversight of the crew member concerned directly with them.
I hope you never see this, or any other failure of SOP's again but if you do please do ask to see the operating SCCM. We can only put things right at the time if we know about it. I would welcome this from any pax at any time
Last edited by lowcostdolly; 17th Feb 2010 at 17:24. Reason: Additional clarification