PN I will rephrase my "feel free" to write to EZY management to "please do". No overwing brief would be taken very seriously and fully investigated
It is standard operating procedure for all pax sitting at the self help exits to be briefed before take off by a fully trained CC member.
I am an EZY SCCM and had this not happened on my flight I would have wanted to know at the time rather than read about it on here. That way I can address this at the time by briefing the pax myself and addressing the oversight of the crew member concerned directly with them.
I hope you never see this, or any other failure of SOP's again but if you do please do ask to see the operating SCCM. We can only put things right at the time if we know about it. I would welcome this from any pax at any time
