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Ryanair and "Priority Boarding"

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Ryanair and "Priority Boarding"

Old 19th Oct 2006, 20:54
  #21 (permalink)  
 
Join Date: Aug 2005
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Boarding flights to Murcia, Girona and Almeria etc. when there are around 40/50 kids onboard then you start to see that charging to get on first is a good thing. If you are travelling without children and check in first you have to wait for all these kids and their parents to get on first ( and most of the time the whole family of 7 people think they should get on first becuase they have 1 child). By the time you have finished the pre boards, half the flight is already boarded. A lot of families check in last, then push to the front of the que shouting they have kids. The one thing I don't agree with is charging to use the online check in service. I thought that this was an incentive not to bring bags and to bypass the check in. I know it's only £2 but that's not really the point. I completely agree with them charging for pre boards but not, to use the web check in. I guess there will be a limit of how many pre boards there can be. Would be fun to sell a pre board 'pass' to everyone on the plane. lol.
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Old 19th Oct 2006, 21:26
  #22 (permalink)  
SXB
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I cannot believe some of the comments regarding children on this thread, I can only imagine that the posters either know nothing about children or simply don't have them.

People with young children must be seated together, as F3G points out for safety reasons than any other. It is simply not practical to seat a 3 year old child 10 rows from their parent. Of course the reason RYR have done this is because they know that most parents will not risk being separated from their children. Let's add this up, what percentage of passengers are either children or those travelling with children ? Say 30% ? 30% of 40 million passengers is 12 million. At 2 pounds per person this adds up to £24 million per year.

Another reason why I'll never fly with RYR again.
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Old 19th Oct 2006, 22:35
  #23 (permalink)  
 
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I think some of you are right little ar$eholes to suggest that people travelling with children shouldn't get free priority boarding. Shame shame shame on you!
I think that all children should be given seat numbered boarding cards in one area of the aircraft eg down the back. Nothing more annoying after a busy day than a kid screaming in your ear for an hour or two.

If all kids seated down the back (accompanied by their parents/guardians of course) they could then scream til their hearts content and not annoy the businessmen down the front.

As it is, kids randomly placed throughout the cabin usually set off a domino effect and the screaming ripples throughout the cabin, much to the annoyance of all!!!
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Old 20th Oct 2006, 00:39
  #24 (permalink)  
 
Join Date: Mar 2004
Location: manchester
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Wink it,s easy to sort out seats on fr

Just go up the rear steps coz n one else seems to .Ihave done 5 flights this week with Fr and priorty boarding was not used at all.I SAT on last row emeg exit .Passengers do not know unless told to use rear steps. Fingers up to ryanair good product all flight s on time or early
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Old 20th Oct 2006, 01:14
  #25 (permalink)  
Thread Starter
 
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I agree with Jack's comments about some flights to (mainly Spanish) holiday destinations being full of kids and totally defeating the purpose of "pre-boarding". It used to really annoy me when pax would shove huge gangly 11 year olds, towering above the parents, to the front of the queue and demand pre-boarding for this kid, the 2 older siblings, the parents, the grandparents, Auntie, Auntie's neighbour, and everyone else in their group. Paying to guarantee seats together has been common practice on charter flights for several years now, but I think that not even giving parents with young children a few minutes head start as a courtesy is a little harsh.

I was never one of these people that honestly expected to pay £0.10 for a flight, but adding up all the charges encountered on FR now is forcing me onto "legacy" carriers more and more, where the £150 hard breakfast roll is now only £60. Yum.

XSB
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Old 20th Oct 2006, 01:19
  #26 (permalink)  
Paxing All Over The World
 
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Devil

jack_essex
The one thing I don't agree with is charging to use the online check in service. I thought that this was an incentive not to bring bags and to bypass the check in. I know it's only £2 but that's not really the point.
Well, actually, that IS the point!! It is another £2 per ticket for FR. All companies introduced on-line check-in to save them money. In the same way that supermarkets introduced self-serve checkouts to save them money. In both cases (Check-In and Check-Out ) they save money and we get the impression of better service. Now that airline pax are getting used to doing this - Bingo! and FR change the rules. My admiration for MoL and his bunch continues to rise, at the same time as my desire to use his airline falls.

I guess there will be a limit of how many pre boards there can be. Would be fun to sell a pre board 'pass' to everyone on the plane.
Yes, exactly, that is what they will hope for and good luck to them. My guess is that there will be no limit to the number of pre-boards that can be booked.

After all, if they have accepted a pre-board fee from all 137 (or whatever pax) and then get everyone on board in the sequence in which they checked in ... they will have completed their side of the deal. If one cared to read the small print, I would have no doubt that there is a get out clause about not refunding the £2 if they are unable to board you due to 'operational circumstances on the day'. They have so many excuses to use that you could sit and eat them for a (chargeable) three course meal.

Not to mention of course, that they have one significant advantage over every other commercial organisation in the world: They do not care what their customers think and do not care if the customer never uses them again. MoL has stated this on many occasions.

Last edited by PAXboy; 20th Oct 2006 at 01:21. Reason: spelling
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Old 20th Oct 2006, 03:24
  #27 (permalink)  
 
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Damn ! There goes my business idea: Hire small children to Ryanair passengers to ensure they get on first.
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Old 20th Oct 2006, 09:02
  #28 (permalink)  
 
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Having paid the £2, this is going to be a real hoot when the pax find the aircraft is on a remote stand and they're all going in a transfer bus.
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Old 20th Oct 2006, 09:17
  #29 (permalink)  

'nough said
 
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Originally Posted by 10secondsurvey View Post
I don't doubt you had good reason to know the adult pax was pretending to be deaf, but maybe,just maybe, he wasn't.
I meant the adult pax in the plural - missed out an s - and was using the expression as a figure of speech.

Anyway - one solution for Iberia at least is to check-in online - available from the day before. If you booked with air miles you might not have your reservation number available: in this case ring Iberia reservation to ask for it, and Bob's your Uncle...
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Old 20th Oct 2006, 09:21
  #30 (permalink)  
 
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Why don't they just let you pre-book the actual seat you want online. This could be then printed off with a large number eg3C. This would be charged for and more for emergency exits as per charter airlines. At boarding all pax with the bits of paper asked to come first. Get out clause pax must be there for 1st boarding call or their seat lost(non-refundable of course).

While we're at it how about a late check-in service, 45mins desk closure a bit mean, how about £10 30min check-in, payable at the desk. Then upto you if you make it through security on time.

Last edited by smith; 20th Oct 2006 at 09:32. Reason: duplicate post
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Old 20th Oct 2006, 13:48
  #31 (permalink)  
 
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just as a matter of interest, i assume you pay for the priority seating for online check-in online otherwise it defeats the purpose. here's my question, does this mean whip out the credit card each time, €3 per flight + the usual €5 service charge?
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Old 20th Oct 2006, 20:47
  #32 (permalink)  
 
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Originally Posted by smith View Post
If all kids seated down the back (accompanied by their parents/guardians of course) they could then scream til their hearts content and not annoy the businessmen down the front.
As it is, kids randomly placed throughout the cabin usually set off a domino effect and the screaming ripples throughout the cabin, much to the annoyance of all!!!
Ryanair dont have business class up the front or have i missed something?
FFS people complaining about screaming kids on LOCO flights need to get a grip.
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Old 20th Oct 2006, 21:42
  #33 (permalink)  
 
Join Date: Oct 2005
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Ugh!

Are FR actually going to charge for priority boarding, or for the web-check-in or both?

It is not actually stated that they will charge for this...
"Those travelling with hand luggage only will also have the option to enjoy the double benefit of bypassing airport check-in queues and priority boarding at the departure gate by checking in on line for just £2/€3 per flight.

From 1st November, families with children will no longer be pre-boarded however they will have the option of online check-in and priority boarding if travelling without checked in luggage or priority boarding purchased at the airport if travelling with checked in bags."


I THINK what is being said here is "it is possible to buy priority boarding at the airport, if you have checked-luggage, or if you dont, you can do this on-line or at the airport" So I think that OLCI on longer gets priority boarding?

To be honest the use of english is dreadful, the only thing that is clear is FR are yet again charging us for a service we never kenw we wated or had! I know FR have major plans to increase the revenue per pasenger, but this is just a sneaky way of dong it, sure the tickets are "free", but now it's 5 euro for the card(per ticket, if you dont mind!), 3 to check in, 4 for the bag.....10for the toilet, etc, etc. To be honest the chraging is getting out of control. Just tell me how much my ticket actually costs will all this crap and stop pretending Im getting a ticket for free, cause Im not.

It really bugs me that when I do my shopping Morrisons(or anybody else) charge me NOTHING for my £10-£15 of shopping yet FR, EI, WW, BD, et al see fit to add on a chrage(and let me tell you, the fare is NEVER £10-£15, once all those "taxes" are added). How the hell does it cost them so much? And why do high street retailers absorb the charges?
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Old 20th Oct 2006, 23:02
  #34 (permalink)  
 
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There's actually a straightforward answer to all of this - don't use FR. I say that from a position of doing about 20-30 sectors/p.a. with them due to where they fly. Use if you must, avoid if you can.
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Old 20th Oct 2006, 23:16
  #35 (permalink)  
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brian_dromey
I know FR have major plans to increase the revenue per pasenger, but this is just a sneaky way of dong it, sure the tickets are "free", but now it's 5 euro for the card (per ticket, if you dont mind!), 3 to check in, 4 for the bag.....10 for the toilet, etc, etc.
But FR have never made any secret of this. They set out to gain market share by an unusual pricing strategy and they continue to do so.

To be honest the charging is getting out of control. Just tell me how much my ticket actually costs will all this crap and stop pretending Im getting a ticket for free, cause I'm not.
But the charging is entirely within control. They are doing what they said they would and we can buy or not.


Simple domestic example: Purchaser thinks that a [email protected] printer for their home PC is too expensive, so they buy an InkJet which also does colour Yaaay! Then they find out that it is considerably more expensive to run than a [email protected] printer. So they buy cheap inks for it which gum it all up and the unit breaks. The next time they see a cheap inkjet printer advertised they are less likely to buy as they know that what the manufacturer really wants to do is sell lots of ink cartridges at high prices. Some folks continue to buy cheap inkjets and throw them away and others buy more expensive printers that are cheaper to run in the longer term.

Sorry if that sounds like a child's lesson but I am just trying to show that folks only feel cross at FR because it has not been done in the airline game before.
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Old 21st Oct 2006, 00:54
  #36 (permalink)  
 
Join Date: Mar 2004
Location: manchester
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Thumbs up My ryanair experience in A WEEK

1st flight BLK-STN-BLK £23.00 quid rtn
2nd flight LPL-RIX-LPL £37.96 RTN
3rd LBA-DUB-LBA 23.30 rtn
4th BLK-GRO-BLK 37.39 RTN
5th BLK-STN-BLK 24.49

all flights on time and carry a small trolly case which you can get enough in for a busines meeting and a chage of clothes
the above include all charges and taxes cc fees etc SO to be honest you can,t go wrong keep up the good work MOL ... oH BY THE WAY at LpL i bought a meal deal at boots for 75 pence they were reduced due to selll by date THE LORD
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Old 21st Oct 2006, 07:29
  #37 (permalink)  
 
Join Date: Aug 2005
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I have recently bought tickets with Ryanair for STN - CIA - STN for £29 return including all taxes and charges. No matter how many little charges Ryanair add on they will usually ALWAYS be the cheapest airline. I compared prices with BA becasue sometimes the price difference is not that great and they would have charged me.... get ready.... £307! I know it is frustrating that they add these little charges on, but it's nothing they said they wouldn't do. But at prices like £29 return to Rome that how is anyone really in a positition to argue?

Last edited by jack_essex; 22nd Oct 2006 at 15:36.
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Old 21st Oct 2006, 07:49
  #38 (permalink)  
 
Join Date: Mar 2003
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priority boarding

Priority boarding (after children and disabled) is already available to those with cabin-baggage only who check-in on-line with Ryanair - no extra cost. The A4 print-out boarding pass carries full details (including passport number) and has a scannable barcode.
It also has a boarding sequence number, which is not strictly adhered to, but you do get on after the kids.
I think it's to persuade more people to travel with only cabin baggage - makes it much easier. Last Sunday our Ryanair plane was delayed for an hour because two pax had not made the plane (due to understaffing at Stansted and chaotic arrangements), but their hold baggage had, necessitating offloading of their baggage. If I were MOL, under the present daft security rules, i would be exceeding pissed-off.

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Old 21st Oct 2006, 08:42
  #39 (permalink)  

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People would love to travel just with handluggage, but until the liquid ban is lifted that won't be possible.
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Old 21st Oct 2006, 08:49
  #40 (permalink)  
 
Join Date: Nov 2004
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Ryanair dont have business class up the front or have i missed something?
Quite correct they don't have busines class, just think if they pack all the screamin kids down the back with their parents who decided to have kids and travel with them, it would make the front of the plane more relaxing for those pax who do not have kids or decide not to travel with kids. I have three kids myself and I understand people do not want to be pestered by unruly kids and would quite happily put my kids in steerage where they can scream til their hearts content
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