If.......
Joined: Jun 2005
Posts: 1,034
Likes: 2
From: MIDDLE EAST
falconeasydriver
Well, if you have no faith in the CSR's, stop submitting them. The problem is, and I do agree with you in general, is that there are layers here which prove to be frustrating along with all the bull!!!! politics. However, I stand by my points previously regarding our roles as Captains, both in the this Company or any other. We lead by example and set our own standards.
Showing apathy and indifference will change NOTHING. Using reports, MAY effect change. As this is most definitely a data driven Company, I know which one I'll choose.
As an aside, thanks for your measured response to an earlier post. Unusual for no personal insults!
'Harold'
Well, if you have no faith in the CSR's, stop submitting them. The problem is, and I do agree with you in general, is that there are layers here which prove to be frustrating along with all the bull!!!! politics. However, I stand by my points previously regarding our roles as Captains, both in the this Company or any other. We lead by example and set our own standards.
Showing apathy and indifference will change NOTHING. Using reports, MAY effect change. As this is most definitely a data driven Company, I know which one I'll choose.
As an aside, thanks for your measured response to an earlier post. Unusual for no personal insults!
'Harold'
Joined: Jul 2000
Posts: 2,848
Likes: 40
From: Dubai - sand land.
Originally Posted by BigGeordie
After a while you start to think, why bother?
I've filed CSRs about the crappy crew transport back at base (shift change blah blah blah), substandard catering for long duty days, noisy hotel... No response... Etc...
Far easier to send a direct e-mail to the bosses! I always get a reply
Joined: Jun 2005
Posts: 1,034
Likes: 2
From: MIDDLE EAST
lospilotos
And there, my friend, is why we have these debates about leadership, command, apathy and so forth.
I'm all for going to work and doing the job without unnecessary paperwork but some of our colleagues take the piss. Two recent examples if I may. Cabin crew injuries due 'severe turbulence' yet no tech log entry or ASR? Some disconnect there! Second involved a disruptive and violent passenger needing restraint. 3 cabin crew left onboard downroute interviewed by police and taking witness statements. 1.5 hours after landing but flight crew gone to hotel as quote "nothing to do with us"! This was a command upgrade training flight too, nice!
Yep, nothing like keeping your head down.
Harry
And there, my friend, is why we have these debates about leadership, command, apathy and so forth.
I'm all for going to work and doing the job without unnecessary paperwork but some of our colleagues take the piss. Two recent examples if I may. Cabin crew injuries due 'severe turbulence' yet no tech log entry or ASR? Some disconnect there! Second involved a disruptive and violent passenger needing restraint. 3 cabin crew left onboard downroute interviewed by police and taking witness statements. 1.5 hours after landing but flight crew gone to hotel as quote "nothing to do with us"! This was a command upgrade training flight too, nice!
Yep, nothing like keeping your head down.
Harry
Joined: Nov 2009
Posts: 625
Likes: 0
From: Dusty West
Bingo....
Now were beginning to see the light. It wasn't this way 10 years ago, it slowly became this way when certain managers took their position.
There are some managers who would love to effect change for the better but are hog tied the same way everyone is by those "further up".
Now were beginning to see the light. It wasn't this way 10 years ago, it slowly became this way when certain managers took their position.
There are some managers who would love to effect change for the better but are hog tied the same way everyone is by those "further up".
Joined: Aug 2011
Posts: 178
Likes: 0
From: Dubai
Far from it, in my experience the Emiratis are more likely to champion a cause and take swift action, rather than the approach of some Westerners of "offer some lip service, let it drag on, and hope they forget about it"
Bare in mind this is based on experience in other sectors, can't say from explicit experience with EK.
Bare in mind this is based on experience in other sectors, can't say from explicit experience with EK.
Joined: Mar 2010
Posts: 55
Likes: 0
From: The Umm Ramool Flying Club: Proud Member
I’m really disappointed in you guys. Here we are three pages in to a thread about why management leaves us feeling unmotivated, and we’ve only been able to bash US RJ pilots, Ryanair pilots, Lion air pilots, and now locals…
You guys are off your game… The old you (the unfatigued you, the productivity paid you), at minimum would have also found a way to insult the Brazilians, Oztronauts, Canadians, and the pilots from Spain by now… Get your head back in it guys! Sling that mud!
What ever you do though… don’t point your finger at the suit wearing types in HQ… they are innocent bystanders.
You guys are off your game… The old you (the unfatigued you, the productivity paid you), at minimum would have also found a way to insult the Brazilians, Oztronauts, Canadians, and the pilots from Spain by now… Get your head back in it guys! Sling that mud!
What ever you do though… don’t point your finger at the suit wearing types in HQ… they are innocent bystanders.
Joined: Nov 2011
Posts: 212
Likes: 0
From: Dubai
White Knight, you may well get a reply but does anything ever get done about the issues or is it a standard "we are looking into it" reply?
From his posts it seems obvious WK lives in a parallel universe with a parallel EK where emails are answered and helpful, pleasant assistance is always forthcoming. Things are much better in his universe - pay rises galore, the crew are always happy to bring your espresso and it never gets hotter than a balmy 27C. No fat wives either.
BigGeordie if you can find out what planet he lives on let us know as it sounds amazing. Not sure you'd want to take all that medication though.
Joined: Apr 2009
Posts: 683
Likes: 0
From: Earth
Fuse you forgot the bloody italians.......
there is plenty of them in Ek now......
there is plenty of them in Ek now......
Joined: Oct 2007
Posts: 887
Likes: 131
From: Location, Location
Just use the internal mail system.
Hey presto, a quick scan of the ID badge on returning from leave and you have a nice 3 week old lamb and hummus wrap presented to you by your friendly EK mail room desk staff, courtesy of one of your many naughty colleagues (if you even want to be associated with that bunch of nancy-pansy charity lovers)...
Hey presto, a quick scan of the ID badge on returning from leave and you have a nice 3 week old lamb and hummus wrap presented to you by your friendly EK mail room desk staff, courtesy of one of your many naughty colleagues (if you even want to be associated with that bunch of nancy-pansy charity lovers)...
