Company Survey
Join Date: Jul 2018
Location: All over
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Folks, engagement is not a positive or negative; it's binary.
Whether you fill it in and 'let them have it' or praise them you are engaged.
Practicing indifference is a very worthwhile past time.
Their system is not to find out whether you approve or not, rather that they still have your attention.
By way of an analogy imagine the months (for those of you who have) prior to the end of a marriage: The fighting is over, the screaming is usually done what is left is an empty resolution. There is no need for couple's counselling, it is a void.
The most confronting thing to IR is indifference. From a Machiavellian perspective the 'dark art' of IR is about control, be it contractual or perceived. Taking away their perceived control is very powerful.
They know not what people think, they can't counter it. All they have left is the contract and that totally dis-empowers the floors of people at Cathay Pacific City who spend their work time in the 'dark art'
Whether you fill it in and 'let them have it' or praise them you are engaged.
Practicing indifference is a very worthwhile past time.
Their system is not to find out whether you approve or not, rather that they still have your attention.
By way of an analogy imagine the months (for those of you who have) prior to the end of a marriage: The fighting is over, the screaming is usually done what is left is an empty resolution. There is no need for couple's counselling, it is a void.
The most confronting thing to IR is indifference. From a Machiavellian perspective the 'dark art' of IR is about control, be it contractual or perceived. Taking away their perceived control is very powerful.
They know not what people think, they can't counter it. All they have left is the contract and that totally dis-empowers the floors of people at Cathay Pacific City who spend their work time in the 'dark art'
I've filled out some of these in the past. Notably in the recent past when things have gone south--as well as indicated what I believe needed to be fixed (which were echoed by many colleagues).
From what I remember first time, nothing got fixed and things got worse.
Next time, nothing got fixed and things got worse.
On a personal level, why would I invest time when clearly they aren't interested in mine (or others) legitimate issues and potential solutions to the problem ? (if you are deluding yourself they might be, do you really need more evidence than the imposition of POS 18 to prove that this is simply not the case ?) When (more like if) they are willing to listen I'm more than willing to help but they are not so I won't. If I'm going to play games there should be some fun involved.
The key to 'solving' this entire problem is to minimize the time and impact the company can have on your life, enjoy your life, maximize your time doing stuff you like to do with people you enjoy being around, and don't give bad people rent-free real estate inside your head.
FWIW, prudence likely dictates having an exit strategy of some sort (whether that's when to pull the pin and quit or go elsewhere as soon as possible if you want to continue some form of airline career). This ALSO is beneficial in that it really cuts down ON the potential to let others live rent-free where they should not.
Join Date: Sep 2017
Location: Europe
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The key to 'solving' this entire problem is to minimize the time and impact the company can have on your life, enjoy your life, maximize your time doing stuff you like to do with people you enjoy being around, and don't give bad people rent-free real estate inside your head.
Very good analogy. By far the best way to piss someone off is not to engage. Drove my ex wife and her lawyers bananas. But she still got the house !
Airline IR is completely in the 'dark' (pun intended) when pilots are indifferent. For them to have a strategy they must first know their adversary, given they pull pilots to bits at the recruitment phase, they think they know. These surveys are just to fine tune their strategy. It most certainly is rarely about identifying and addressing problems.
Join Date: Apr 2011
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If nothing changes, everything stays the same. Justify it how you like, but if you don't fill it in, there is no data on your opinion. So they can interpret that exactly as they choose. Nothing ever changed by people sitting back and doing nothing.
Join Date: Aug 2008
Location: Polar Route
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Agree 100%. This survey asks questions like... Are you looking for other employment? Would you recommend CX to friends? These are answers they should emphatically receive from their pilots.
As a general comment executive compensation and rewards is usually very metric based. Survey results are hard numbers so if 100 % of the responses are bad executives will have a hard time spinning that to their advantage while no responses can be easily spun to say our guys are so happy they didn't feel the need to comment.
Join Date: Feb 2010
Location: Never You Mind
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If we worked for a company that was genuinely trying to engage with us and try to match our wants with their responsibility to run a business profitably then sure. The staff (not just us) are at war with an organisation that has an unknown agenda and for this reason we should not give them any information about what our individual intentions may be. Any information can, and most likely will, be used to evolve their plans whatever they may be. Individual responses can be aggregated to determine what group(s) intentions may be. Information is a powerful weapon that will always be used against us. We are too dysfunctional to use misinformation tactics.
For those of you that "want to send a message" you are deluded. They don't care what your message is. The best response is silence. Yet again the AoA has missed the boat but they should have put out a clear directive to not complete this survey.
Give them nothing.
Join Date: Jul 2018
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For those of us who have been here long enough we know this survey will achieve nothing and we will not be filling it in. For those of you who think it will make a difference, you are naive and next time round will be as dis illusioned as the rest of us. we all have to learn the hard way.
