Never mind that, Just get me the phone number of that Easy Jet Girl.

Seriously though, I don't think your all appreciated enough.

On a recent short flight I was amazed to see the poor CC trying to pass out and collect tea/cofee/snacks, every minute of the flight was spent handing out and desperately trying to clear up before landing. the aircraft was already on finals when the poor girl sat down opposite me in a sweat.

I looked at her dishevelled state and told her, "That's just Cruel".

CC "What is".

Me. "Expecting you to do that on such a short flight, I feel really sorry for you".

CC "It has to be done".

But you could see in her eyes she was genuinely pleased that someone actually had the decency to care.

So....Where is that Phone Number ? :)

(Easy Jet, Amsterdam-Luton, Blonde, about 26, 5ft 10" tall)

we are hidden in the herd...
 

Just another THANK YOU to the hard working CCs!
Five weeks ago I did two short legs on one day (AMS-LHR, LTN-DTM, 2nd and 3rd time in my life on board a plane with more than 4 seats).
During the first flight (BA) I was busy with looking, enjoying my first sunrise above the couds and so on. CC was busy (we were served snack+coffee) but very friendly.
The 2nd flight of the day (easyJet) was great and opened my eyes, thanks to the CC. A319, seat in the 2nd row, it felt like sitting in the front galley. There was a purser and a FA, both not youngsters and it seemed to me, that at that time they already had done a lot of work that day.
During and after boarding there was a lot of messing around with bags and jackets between seats and the overbins, 2 handicapped boarded in wheelchairs, passengers ignoring everything else than their own ego, counting the sheeps 3 times because somebody seemed to be missing... you probably know this stuff better than me. But the CC were still professional, very helpfull, friendly and even managed to show some good sense of humor.
During flight I saw the FA turning to the front wall just to let her (standard-) smile go away for a moment and to take a deep breath. I could imagine... and I resolved to tell her later, what a good job she was doing (I did, during disembarking). The flight finished with both CC and passengers fooling around and bursting out laughing multiple times during taxi to the gate: the purser was done with his welcome-announcement in english and the (german) FA gave us the german version: "Welcome back in Dortmund to all who live here and return home now. Welcome and have a nice time to those of you, who MUST stay here for holidays".
Oups... ;-) But CC and some passengers showed a good sense of humor, I hope the CC finished their long day with a little smlile on their face, as I did.

Eating whilst asleep
 

On a night flight pax's had finished dinner and were getting comfortable in their lay flat beds. I am walking thru cabin when woman says "excuse me, do I have to be awake to eat breakfast" TRUE!

I don't know how you Cabin Crew folk keep your patience.
Look, this is how to get out or you will die, listen, LISTEN stop reading the paper. Then...
Tea, coffee, tea, coffee, tea, coffee.
If I was doing it I'd throw it round you 'There, you've got your tea, happy?'
And some idiot is trying to fit a rucksack the size of a small room into an overhead locker. Check it in you stupid bustard.
Almost all my flights are from Ireland to Scotland so it's
teacoffeteacoffeteacoffe really quick because the flight's only an hour.

My heart goes out to you. And I say thankyou every time.
Tough job.
Fos

Luckily it's not all there is about the job, Foss :)

My job requires me to do a lot of travelling - usually AF (hey flyblue) or KL (hey Juud) - and the one thing I always, always remember is that I must, without fail, be nice to these guys and gals who suffer the arrogance of pax day in and day out. Why? Well, the most important thing is that my life may depend on them one day (I hope it never will). And 2, no matter how cr@p my day has been, the chances are that theirs has been much worse. Sure, there are bad and good as in all walks of life.

In the most extreme case, I flew with debonair (remember them?!) operating on behalf of LH. As we deplaned, an extremely rude German guy ripped into the purser, telling her that the service was terrible and not what he expected and blah, blah, blah. I spent a good 5 minutes in the galley with her calming her down as he had reduced her to tears - he wouldn't let it go. I told her I'd write to both debonair and Lufthansa in support of her and her crew, telling them of the behaviour of the German "gentleman" - and I did, too!

So there you go - sorry, thread drift and no daft pax comments to report on.

What a nice post panda-k-bear :)
I'm sure we all wish you'd fly with us next time!

Do you know what, there are some great pax out there as I found out during the storms of the past Thursday. Even after being delayed several hours with little positive communication the vast majority still manged to be in good humour and even cracking jokes with us.:ok:

Thanks flyblue :O

I am guilty at having gone "pop" at ground staff in CDG, I'm sorry to say. Mind you, they weren't very nice to me!

It would be a better place if both parties (staff/ crew and SLF) treat each other just the way they like to be treated.


I keep that in mind and it works wonders...


Rwy in Sight


P.S Although I have a friend who works as F/A I know he is stressed very easily and I do take advantage to make fun of him of airports. He has treaten (sp?) me with bodily harm if I misbehave on one of his flights.

Have to add my appreciation for BA CC in particular, as we're doing it here. I was trapped on the tarmac at Basel for three hours due to the pre-Christmas fog - and that was three hours less than most of the other SLF and CC had already been there.

Crew were brilliant throughout, despite one gob-on-legs up the back, shouting the odds about needing alcohol. He was handled with grace and had a darn sight more care than he deserved.

Cheers to all, wherever you are - you must've been knackered by the end of that day but you made a nervous flyer a whole lot more comfortable.


P.S. I confess. I cannot work the toilet doors first time. And I never hear whether I'm being asked if I want tea or coffee and always have to ask CC to repeat themselves. Mea culpa! Please forgive me. But also please keep adding to this thread. It's nice to know I'm not alone in being a dingbat and at least I'm not as bad as some.

Lav door yet again...
 

Just the other day had one of the girls down the back explaining to a pax that a particular lav door was a bit stiff and you really ahd to pull on the door

"Door's a bit stiff, you have to really pull on it.."

"Give it a good pull" she says...

Pax PUSHES on door again

"No, PULL it"

Pax pushes door again

"Pull it OUTWARDS!!!!" says CC, trying not to laugh as other pax standing around are rolling their eyes

(and yes, the said pax DID speak English!!) :}

I love the people who ask where they're sitting. Then stand in the doorway holding everyone while some poor girl in a uniform is getting rained on and very cold.
'Why don't you READ the TICKET, it says where you're sitting. Are you that simple. Like for God's sake.'

But you have to keep that to yourself and stand there. Getting rained on. :ugh:
Fos

Foss. That's fine if the aircraft only has one isle.

recently me and my family of 5 with tickets A,B D,E and F on a bus were told we have a complete row all to ourselves so we can go down either isle.

seeing the near isle was crammed with passengers boarding I took my family down the far isle.

Only to be confronted with having to clamber over the passenger in seat G and across the other isle to get our kids into seats A and B.

I don't usually like asking which way to go as I am usually fine at finding my own way, but have you ever tried not showing your stub to the CC, its almost compulsory. The least you can expect is to be told the right way to go once you do show it. After all, the CC should know the seating plan far better than the Pax who most times don't know or even care what kind of aircraft they are boarding.

I got my own back though, once I saw which isle he was working I got my wife to page him and tell him "my husband would like a word with you, he's sitting over there". When he arrived I thanked him for his previous advice and informed him where he had made a mistake, and I hoped his trip around the isles had been less frustrating than my families had been earlier. :)

Actually blackace, showing a boarding card stub IS compulsory so you should always have them readily available when boarding.

And I would say that was rather petty getting your own back on the crew member by making them walk around the aisle to speak to you. I would have been rather annoyed if I was that crew member, especially as from the information provided YOU chose to go down the alternative aisle forcing YOURSELF and your family to have to clamber over the pax is seat G :ugh: :=

What I was trying to say Blacklace was that most of the flights here are pretty small aircraft, and we have pretty tight security, so everything is checked and re-checked and some guy doesn't know where to sit even though it's on his ticket, circled in felt tip, which he's put in a pocket in the 30 seconds it takes him to leave a terminal and get to the plane/aircraft.
That was all.
Fos;)

GetoutofmyGalley.

Sorry you read me wrong.

I was TOLD by the attendant that I could go down the other isle, so I made the decision to do so, I had not asked. As it turned out It should have been obvious to him that with a family of 5 (I was carrying all the stubs and he checked every one) doing so would have been awkward and indeed it was.

But to be honest with you, thinking about it, I think as the near isle was already crammed with boarding passengers his main concern was clearing the doorway, so if that was the case I stand corrected.

I didnt rip him off either, I had a little joke with him and he saw my point of view and the funny side, he wasn't the least bit annoyed and even joked "touche" when he realised I got my own back. :)

LOL
 

Yes I had one passenger write a letter to our administration department asking what the weather was going to be like for their flight in two weeks!

As those FF with KL CityHopper know, there is a certain tradition - "Cheese or Ham, sir?" It has been that way for decades.

A few months ago, I was on a flight where the cc came around with the sandwiches - cheese or turkey!

The look on her face was priceless when I said I wanted ham... with a wink, of course. Force of habit, y'see.

Well I chuckled, anyway (and so did she!)

I think what Blackace meant was that the crew member gave the impression they owuld have the middle section (between the two aisles) to themselves, hence it not making a difference where he went... it would have ben lcearer if the crew member had said they had a whole row ACROSS the aisles for the family, but would need some to go left and some to go right, depending on where they are sitting....

ANYWAY... when I see pax with babies, small kids, large families etc, I always try to give as clear directions to their seat as possible... the extra few seconds taken to explain saves SOOOO much time trying to round up errant pax who have gone the wrong way :D

On a very long flt LAX to MEL i was serving breakfast
ME: Would u like the continental breakfast or mixed grill ?
PAX to her husband BOB BOB they have mixed Squirrel!
Being very hypoxic at this stage of flt...i gave then their Mixed Squirrel.... they were over the moon, i am sure that they would have thought they were experiencing a typical Australian breakfast.
Another flt....MEL to LAX i was making small talk to a couple of PAX. I asked them what part of Australia they enjoyed the best....they said they loved Aukland. I refuse to correct them when they are that stupid.
Gotta love the middle aged american pax. :ugh:

If that's on your "must do" list, I bet he's really looking forward to it!

i did a flight to Nice and when we landed a pax asked me where we were?!? i said Nice and he said are you sure? i really had to try and stop myself laughing. I informed him that we were definatley in Nice and was that where he wanted to go, he said yes but i didn't look like Nice to him!!! weird!!:)

Was it a pax or one of the guys up in the front seats? ;)

I had a female pax asking me to ask the captain to lower the engine noise as it is disrupting her sleep! This has happened twice to me. Both were female pax. Do people think before talking:oh: ? That engine is what keeps you up there darling!:hmm:

Loony Log
 

Im starting training for CC in a couple of months, can't wait to be back in the land of the mad and the sad!!

I used to work for a cross channel ferry company and we used to keep a Loony Log at reception where we recorded the classics of the day; the crew used to love reading it.

PAX "How long is the crossing?"
ME "Five and a half hours sir"
PAX "Is that in English or French time?"

Der....

We used to have a cinema on board and showed recently released films but they were in English with no subtitles. One day a French guy came to the desk and asked in very broken English....

PAX "What films you show today?"
ME "Rob Roy and 101 Dalmations" [shows how long ago this was!]
PAX [clearly not understanding] "Er...en Francais?"
ME "Rob Roy et cent et un dalmations" [hardly any different from English]
PAX "OK Merci!"

Bless!

These threads have just reminded me of what Im going to have to look forward to...I cant wait!!!

on a LAX flight...

PAX "I can't hear my movie"
F/a "You don't have your headphones on"
PAX "Oh, thanks"

:ugh:

Temprature
 

OK dumb comments...was travelling home from Grandma Rimmer's funeral a few years back the route was a short hop fron one side of Houston to the t'other EFD-IAH then onwards back to blighty. The first leg was being operated using an ATR42 (not that important).
The weather was interesting we are talking uber Texas size summer super cell - I mean this system was 'kin HUGE. Had looked at the weather report before setting off and the weather radar was painting red over the entire area...
Anyway the 'terminal' at Ellington is (was) basically a portacabin and staffed on the this particular day by a lone and very young lady - no joke it being a Saturday this kid was probably still at high school or a most just started college....
Along comes this woman pax...New Yorker with a "I'm very busy and extremly important" attitude (you've seen the type) who on hearing about the wx related delay (now to get the full flavour of the situation you have to remember that at this point the sound of rain/hail on the roof is making normal conversation difficult and the wind gusts are making the whole terminal/porta cabin affair wobble and creak) just absolutely rips into this poor check in kid...mean really rips within minutes the kid is in tears...
Well standing nearby (everywhere is nearby in this building) I think 'well this is a bit unfair'
Up I step... "May I be of some assistance?" kid looks up, eyes wet with tears
I turn the the gorgon pax and enquire mildy "Do you know much about aviation?"
I then explain that given the current weather (which she may have noticed) it would be folly to attempt any kind of aviation and furthermore given the size of the storm I suspected that nothing much would be moving up at Bush either so she most likey wouldn't miss the connection and in anycase there are loads of flights between Bush an Newark so why worry etc...
Well the gorgon isn't having that and starts to wind up again....(at this point my sense of humour begins to fail...just been to a funeral etc etc)
So I fix her with my hardest stare...one I learnt from Grandma Rimmer actually (Aunty Rimmer who was there reckoned it was exactly like G'ma's)
"Madam two things I was taught as spotty sprog pilot ...1) it is better to be 30 minutes late in this world than 30 years early in the next and 2) Do not fly your aeroplane into a thunderstorm....it £ucks your plane and then YOU DIE!!!" Now you may have a death wish but I'm sure those people don't (indicating other pax) and what is more if those two (indicating flight crew sitting on a/c even comteplated flying right now they would be in danger of losing their medicals - for being clincally insane. Finally none of this (indicating check-in agent) is her fault...I suggest you sit down and shut up"

Dragon defeated and ripple of applause from other pax...

Just can't abide bullies...stupid bullies are worse...

Ace Rimmer..

Damn I wish I could have seen that !

Awesome !

When I was working or BMI this gave me a good laugh:



Pax: Excuse me how much does a vodka and coke cost?

Me: Our service is complimentary madam.

Pax: So how much does it cost?

Me: Madam, a complimentary service is one that doesnt cost anything.

Pax: Ohh I`ll just have a coke then.


Is it the altitude that causes this kind of premature dementia or what??

Open Window Blinds On Landing
 

IT'S ALSO SO THAT IN EVENT OF GROUND EMERGENCY OR IF YOUR LUCKY ENOUGH TO KEEP A/C IN ONE PIECE AFTER CRASHING/DITCHING EMERGENCY SERVICES CAN SEE IF SEATS ARE STILL OCCUPIED FROM OUTSIDE A/C :ok:

From a SLF viewpoint, I do know that I go in to a Zen-like state on long-haul flights. The monotony, the drone of the engines, the lack of control, being treated like a sheep: if you want to ask me a question requiring more than a yes-or-no answer, you can almost hear the gears grinding inside my skull. Baa! :hmm:

A couple of CC gems
 

I have spent 32 years in commercial aviation - all of it on the ground, I only fly as a SLF. For the last 8 years I worked for the trade association and spent about 44 weeks a year flying between one foreign place or another. I never calculated the flight hours or miles, but sometimes I did more hours in a week than would be legal for crew! I just want to add my thanks to the CC - although I have experienced some bad as well as the many good.
Just a couple CC announcements stick in my mind though:
Scheduled British Carrier
"The captain has turned on the seatbelt lights, please switch off all electronic equipment, stow your table and return your seat to its most uncomfortable position......." :D
German Charter Carrier
"Above your seat you will find your reading light switch and the crew emergency call button....." :rolleyes:

This was a real blonde moment ,I actually said it.
On my very first flight over the international dateline which was an all night flight I said to the ISM (inflight service manager) have we crossed the dateline yet and her response was have a look out the window as it glows in the dark and I abliged...

I personally think call bells should be reserved for emergencys only. Pressing it because you fancy another gin is pure laziness! Fair enough if you're sat in the window seat with two sleeping strangers next to you and you're parched, but when you're sat directly behind a water fountain, and you press your call bell for a glass of water...

I answered a call bell the other day where the guy asked for a glass of water, I went and got it and mentioned there was a water fountain directly in front of the bulkhead he was sitting at so if he wanted any more water he could fill his cup up. He told me he knew there was a water fountain there - he couldn't be bothered to get it himself!!! That's what I was there for!!!

On a trip to the lovely Barbados, a very lovely man pressed his call bell to demand I completed his immigration and customs forms for him. When I said I wouldn't, because I didn't know his name, address etc, I didn't have a clue what he was taking into the country with him, it was probably illegal, he went mental and demanded to see the supervisor. Along he came and when Mr Lovely ranted at him too, he told him he didn't have time to listen to any more of his grief because he had to go and complete his own customs form!! Mr Lovely did not have a lovely look on his face after that.

Some days you really love your job.


With regards to thick passenger comments, I've had so many.

"I know this plane is due to land at LHR, but I need to make my way to LGW once we've landed and don't know how to get there. Do you think the captain would mind quickly dropping me off?"

Of course not. It's no bother.

Midflight over the atlantic - "My son wants to visit the pilots in the cockpit". Sorry sir, but nobody is allowed to visit the flight deck any more. "Why not???" Well sir, in the climate we live in these rules have had to be put in place. "DOES MY SIX YEAR OLD SON LOOK LIKE A TERRORIST TO YOU?!?!?"

He actually shouted at the top of his voice at me! Incredible.

My current favourite from a new yorker coming back to London from JFK. "I've left my book in my bag, would you get it for me?" Me thinking their bag was in the overhead said of course, and I aksed which bag was their's. I was then handed the receipt thing you get for your checked bag. This passenger seemed to be under the impression all you have to do is nip down a flight of stairs to the hold... Anyway, when I said no, I was unable to get their book for them FROM THE HOLD, they went mad demanding to know why I said I could in the first place!

Whatever.

Rant over:)

My

Nice rant, r.s!

Did you consider notifying the authorities and getting Mr. Lovely looked at by Customs on arrival? :E

On a trip out to the US a few years ago, my mother was asked on boarding whether she would want to eat lunch on board.

To which she replied "Ooo fish" and wandered off to her seat leaving a rather bemused CC behind her :)

(My sister then informed her that they hadn't asked WHAT she wanted to eat and she got rather embarrassed. Scary thing was, she was only 50 or so and not deaf in the slightest :))

Coming back from FCO to DXB, in the menu there was a type of fish which had an italian name.
This pax from oz land:
'Excuse me Miss'
me: Yes Sir?
pax: Where is this fish from? :hmm:
me with my best smile: From the sea sir. This fish is from the sea:E

This guy looked at me blanked and then he started laughing, coudn't stopped going on and on 'ah ah ah this fish is from the sea' for 3hours!
Oh boy!;)