British Airways - Wannabes & Recruitment IV
Join Date: Jun 2011
Location: Southampton
Age: 38
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Assessment Day
Hi all.
I have an assessment day 8-2pm on Thursday 18th August. Does anyone else out there have the same assessment day as me?
I'm trying to get prepared, I'll be thinking about my own examples of customer service experiences, team working, being thrown in at the deep end at work, confrontational situations etc.... but I need to learn a lot more about the company still and I'm finding it hard to find the time as I work a full-time job and also a part-time job at weekends (which I took on solely to have more customer service experience).
If there's anyone out there who has recently had the assessment day for BA and could provide any guidance for me, or someone who could give me a few pointers about recent BA events, I would very much appreciate it.
At present I am only really aware about the situation with the strikes last year and I'm not fully clear on how it came about - staff at LHR being paid different to LGW? I think I am starting to panic that everything's jumbled up in my head.
Are there any BA know-it-alls out there who can help?
I have an assessment day 8-2pm on Thursday 18th August. Does anyone else out there have the same assessment day as me?
I'm trying to get prepared, I'll be thinking about my own examples of customer service experiences, team working, being thrown in at the deep end at work, confrontational situations etc.... but I need to learn a lot more about the company still and I'm finding it hard to find the time as I work a full-time job and also a part-time job at weekends (which I took on solely to have more customer service experience).
If there's anyone out there who has recently had the assessment day for BA and could provide any guidance for me, or someone who could give me a few pointers about recent BA events, I would very much appreciate it.
At present I am only really aware about the situation with the strikes last year and I'm not fully clear on how it came about - staff at LHR being paid different to LGW? I think I am starting to panic that everything's jumbled up in my head.
Are there any BA know-it-alls out there who can help?
Join Date: Aug 2011
Location: surrey
Age: 53
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BA CSM interview
Hi guys just applying to BA for the CSM role... anyone been to the interview? just wanted a light on what its about and what do they ask in 1-2-1 groups and role plays? many thanks !
Join Date: Apr 2006
Location: UK
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Hi Basilsauce,
Congratulations on getting the job - just to confirm that you will need 2 pairs of shoes. 1 set is for when on the commuting/walking through airport/boarding etc and the other set is for on board. That's why there are the two different requrements listed in the book. BA don't provide the shoes although sometimes they do have sales and things on in the crew report centre. Others on here may be able to give you more advice on where to buy shoes but you will not go straight into uniform during training anyway so you will have time to ask your trainers questions and get advice from them too.
Hope this helps
Congratulations on getting the job - just to confirm that you will need 2 pairs of shoes. 1 set is for when on the commuting/walking through airport/boarding etc and the other set is for on board. That's why there are the two different requrements listed in the book. BA don't provide the shoes although sometimes they do have sales and things on in the crew report centre. Others on here may be able to give you more advice on where to buy shoes but you will not go straight into uniform during training anyway so you will have time to ask your trainers questions and get advice from them too.
Hope this helps
Join Date: Jul 2011
Location: Cornwall
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assessment days
Yes, applicants who have already attended their AD's are asked not to post details for very obvious reasons.
There were no suprises on my AD.
The themes of all the questions and group exercises were very much as expected. There were no trick questions and the interviewers were all very nice and friendly.
Think of the assessment as an exam or test. So if you know all the questions in detail in advance and can work out the exact answers in advance the whole day becomes just a memory test for very good actors.
If you have a good background in delivering high standards of customer service what ever the industry, have a wealth of lifeskills, and are naturally enthusiastic, then you should fly through (pardon the pun)....good luck!
There were no suprises on my AD.
The themes of all the questions and group exercises were very much as expected. There were no trick questions and the interviewers were all very nice and friendly.
Think of the assessment as an exam or test. So if you know all the questions in detail in advance and can work out the exact answers in advance the whole day becomes just a memory test for very good actors.
If you have a good background in delivering high standards of customer service what ever the industry, have a wealth of lifeskills, and are naturally enthusiastic, then you should fly through (pardon the pun)....good luck!
Join Date: Aug 2011
Location: India
Age: 42
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Hi all,
I have just been booked into an assessment day for mixed fleet cabin crew on the 15th September which im really excited about. I am British but will be coming over from Mumbai for this day.
Is anyone else booked onto it?
Also does anyone know how many people they are looking for?
Thanks all
I have just been booked into an assessment day for mixed fleet cabin crew on the 15th September which im really excited about. I am British but will be coming over from Mumbai for this day.
Is anyone else booked onto it?
Also does anyone know how many people they are looking for?
Thanks all
Join Date: Oct 2009
Location: Middlesex
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excelone,
Thanks for the reply - it does make things clearer, and it's one less thing to worry about! Looking forward to starting now, and can't wait to get up in the air!
Thanks for the reply - it does make things clearer, and it's one less thing to worry about! Looking forward to starting now, and can't wait to get up in the air!
Join Date: Jul 2011
Location: UK
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I have an AD booked for October and would like to know what kind of questions they ask at the interview.
You can send me as a private message. Many Thanks in Advance for your reply.
By the way, when I am there I will look upon other candidates as my new colleagues rather than as competitors!
Join Date: Sep 2011
Location: Fleet
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Mixed Fleet Cabin Crew Assessment Day 15th Sept
Hi All,
Just wondering of those who have been sucessful following their AD how long did it take for British Airways to get back to you?
Also heard a lot of bad things about the pay has this improved now that you have been there for a few months? How you finding the job?
Any help or advice greatly appreciated
Thank you
Just wondering of those who have been sucessful following their AD how long did it take for British Airways to get back to you?
Also heard a lot of bad things about the pay has this improved now that you have been there for a few months? How you finding the job?
Any help or advice greatly appreciated
Thank you
Join Date: Sep 2011
Location: Paris
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I got my interview on monday and received email with the result the next day ! Quick and efficient.
I ve been successful and I m so so happy.
The AD has been great with nice and professional BA staff.
Just be yourself, if you really want that job and if you are someone really focus
on Customer services, then everything should be ok.
Do anyone know what s happened after your received the email ?
Thks
I ve been successful and I m so so happy.
The AD has been great with nice and professional BA staff.
Just be yourself, if you really want that job and if you are someone really focus
on Customer services, then everything should be ok.
Do anyone know what s happened after your received the email ?
Thks
Join Date: Sep 2011
Location: London
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Just wondering what benefits mixed fleet staff get in terms of flying?
I've heard a bit about getting a 90% discount on flights, but also that you need to be on standby to actually get the flights in the first place.
In the job description it says 'unlimited discounts for family and friends', would these flights be on standby, do these 'friends' need to be on a predefined list?
Perhaps there are two levels of discounts?
Are there any limitations of the class you can fly in with a staff discount?
Also, are there any benefits such as lounge access, extra baggage, seat selection at time of booking? So for example, do you get a sort of 'status' similar to silver/gold tiers?
Cheers.
I've heard a bit about getting a 90% discount on flights, but also that you need to be on standby to actually get the flights in the first place.
In the job description it says 'unlimited discounts for family and friends', would these flights be on standby, do these 'friends' need to be on a predefined list?
Perhaps there are two levels of discounts?
Are there any limitations of the class you can fly in with a staff discount?
Also, are there any benefits such as lounge access, extra baggage, seat selection at time of booking? So for example, do you get a sort of 'status' similar to silver/gold tiers?
Cheers.
Join Date: Sep 2011
Location: Gatwick
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Tests
Hi,
I have my MF Assesment/ interview next week... just wandering if they now ask you to complete a maths and english test? Or any other sort of tests... I know they didn't used to with WW and EF.
Thanks for your help
I have my MF Assesment/ interview next week... just wandering if they now ask you to complete a maths and english test? Or any other sort of tests... I know they didn't used to with WW and EF.
Thanks for your help
Join Date: Oct 2011
Location: Cambridge
Age: 39
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Mixed Fleet Salary????
Hi Guys,
I have been asked to attended the assessment day for BA Mixed Fleet this month and have done all my homework in regards to the assessment day but reading on here am slightly concerned about the salary.
Can anyone give me a clear figure of how much M/F Cabin crew actually get?
I have been asked to attended the assessment day for BA Mixed Fleet this month and have done all my homework in regards to the assessment day but reading on here am slightly concerned about the salary.
Can anyone give me a clear figure of how much M/F Cabin crew actually get?
Join Date: Jul 2011
Location: Barbados
Age: 37
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Mixed Fleet AD booking dates.
HI everyone I live in Barbados, I received an email from BA saying that I have been invited to an AD and was told that I should login and book a day which is convenient for me...
I logged on the same time and only saw that they had dates for Dec 1st, I didnt book right away as I needed to sort my flight out to London first. Now that I've gone back to book the date its been telling me "NO SLOTS AVAILABLE" can anyone tell me what that means?
Also I do have my British Citizenship from the time I was a toddler my mom is British and I got my citizenship through her, I've noticed that you need to have proof of your NI. I do not have a NI number as I've only visited the UK and not lived there, how do I go about getting my NI as fast as possible so that I can take it with me to Assessment day?
Thank you and good luck to all of you applying for cabin crew.
I logged on the same time and only saw that they had dates for Dec 1st, I didnt book right away as I needed to sort my flight out to London first. Now that I've gone back to book the date its been telling me "NO SLOTS AVAILABLE" can anyone tell me what that means?
Also I do have my British Citizenship from the time I was a toddler my mom is British and I got my citizenship through her, I've noticed that you need to have proof of your NI. I do not have a NI number as I've only visited the UK and not lived there, how do I go about getting my NI as fast as possible so that I can take it with me to Assessment day?
Thank you and good luck to all of you applying for cabin crew.
Join Date: Jun 2009
Location: Manchester, UK
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Too much of a jump from low-grade Retail to cabin crew
I totally agree with your post and we really need more people like your good self in this forum who can present relevant information in a clear & concise manner - I've been working for over 20+ years in low-grade and low-paid retail jobs (I'm also a 41 years old Irish male living and working in Manchester) - although I initially wanted to become cabin crew and applied to several airlines, both in the UK and beyond, in reality I was deluding myself into thinking that I could ever meet the requirements for any cabin crew position as I was barely any replies to say that they had recieved my application and/or that I was on any shortlists (blacklists, more like) and not even getting any interview dates, even allowing for the many challenges in the aviation industry and the current economic climate - all of my friends (the ones I did tell anyway) all tried (quite rightly) to talk me out of it, persuade me to stop applying and put pressure on me to wake up to reality to see that I will never have what it takes - I now have let go of this unrealistic (for me) cabin crew "ambition" or "dream" and am making arrangements to move back to Ireland when my family decide the time is right and remaining in retail for the rest of my working life - apart from all of this making my childhood speech impediment worse, it is also adversely affecting my performance in my current job, where I have been in difficult conflict situations with managers (who see it as a distraction) and customers in our very busy store that I have not been able to handle well at all, in fact very badly - I was also persuaded "cyber-bullied" out of it by "trolls" on other sites who also "flamed" me (no more than I deserve) and quite rightly subjected me to personal attacks due to my age, postcode, retail position and many other factors - It will quite simply not ever be possible for me ever to become cabin crew and I really need to let go of and stay quiet about something that is never meant for me and never will happen as no-one in the real world will ever help me get into any UK based airline - if it is bullying well I just have to accept that as reality as it is too much of a jump for me, in the same way that I was stopped from becoming a pilot all those years ago or anything else that others wanted for me - low-grade, low-paid retail is my vocation and I need to have the humility to totally accept that as such
Join Date: Feb 2004
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hi,
my friend just finished her application a couple of days ago and submitted it, she thinks it might be too late though. it said applications close on the 30th and she submitted after midnight. can anyone tell me if the recruitment team will still consider this? i'm sure they would, right?!
also does anyone know how long she can expect to wait to hear back from this?
thank you & good luck to those who have also applied
my friend just finished her application a couple of days ago and submitted it, she thinks it might be too late though. it said applications close on the 30th and she submitted after midnight. can anyone tell me if the recruitment team will still consider this? i'm sure they would, right?!
also does anyone know how long she can expect to wait to hear back from this?
thank you & good luck to those who have also applied
Last edited by BongleBear; 1st Dec 2011 at 21:53.