Jetstar - Wannabes & Recruitment II

[ShesGreatintheGalley]

We were told it be three a/c types to study, would it be hard?

Also how strict are the cabin managers on board? any bitc**s? I am a bit nervous to be flying under supervision, as currently i am my own cabin suprevisor etc. You know I like to read a few mags during take off or during the flights to NTL or CBR...or do coffee...teas etc when i am ready...any opinions on this one? I am not lazy by any means, just have my own style of service...as regionals we have very minimal supervision during flights and the company just does not care anyhow, as management is about to change once again...

Vanessa.

Yes apparently the next lot of Team jetstar ground schools are endorsed on the A320, 321 and 330. This was confirmed to me only a few days ago by the head of the training dept.
Cabin Managers are as strict as you make them.. by the sounds of it you will prob feel uncomfortable if you are the type who wants to read magazines during takeoff and landing (!) and do the service whenever it suits you. We have a standard service guide for both short and long haul and the procedure is to follow the service guide. I like the cabin service to be done first, as opposed to sitting down every sector and eating myself first. to me thats just what you do in a customer service role.
So your 'own style of service' as you put it will need to be adjusted and you will need to follow the service guidelines..otherwise you will find it very difficult and so will the rest of the crew you work with. We have some sectors that are longer, but generally you will work, and work hard. Crew who slack off and dont pull their weight (especially newer ones) are not looked on favourably by anyone else.
Any CM who catches you reading magazines during takeoff and landing will most likely haul your ass into the office.. besides the fact its a safety issue, its also quite rude i think of new crew to 'assume' they can do whatever they want onboard and ignore SOPs.
Sorry if this sounds a bit direct - but it is a problem that is occuring more and more often now with an influx of new crew who dont seem to give a **** and dont care about the fact this is a customer service role -its happening quite a bit and its really starting to frustrate me when i come to work and have a great crew, except for one who thinks cabin presence is walking through the cabin once and then reading new idea on the rear jumpseat for the rest of the flight.
Just a few things to keep in mind.


oh - i was also told staff travel was after 12 months and it was full QF staff travel. the 12 month 'waiting period' apparently is to weed out the ones who have managed to stay. the company are (quote) 'not expecting crew to stay more than 4-6 months on a team jetstar contract so the staff travel after 12 months is like a reward'.

[Sky_hi!]

What!

Their advertising for direct entry CM's for CNS/NTL/SYD/MEL base atm. Under Team Jetstar though. Any idea what the base would be like?

and

Ouch! Weren't all these CM positions recently adveristed internally??

Does this mean a) we've got a round of direct entry coming thru and b) people who have internally gone for these positions are gonna get offered TeamJQ?

Any thoughts regulars?

My thoughts were and still are: " WTF? "

I thought they were internal aswell, as they ALWAYS have been. How disapointing! I have worked soooooo hard for this company for over 3 years and someone who never has worked for Jetstar could possibly get the position before me?????

Further if I am lucky enough to get the position, they offer me the 'Team Sh*tstar' agreement????

[Mr Seatback 2]

Yes...mags on jumpseat during takeoff and landing is VERBOTEN at JQ...and rightly so...

Could you imagine what MIGHT have happened recently in Heathrow with the BA38 accident, if the crew weren't paying attention for landing, and instead having a quiet flick through the latest OK?

Food for thought...anyway...back on topic...

[A320 galleybitch]

QF400

I am suprised you even signed your real name to such a casual comment in regard to safety related aspects of the job. Actually, in your case i would have to say very silly. Especially if you are intending on starting with Jetstar soon!!!!!!!!!!

A B P

AJ has also made the following comment to crew, it went something like this "your expectations of this company are too high!!!!!!!"

My personal response would be "WTF"

[Hopeful CC]

oh dear lord..
Im about to start GS in 2 weeks and Im awfully afraid that Ive chosen the wrong airline!!
Dont get me wrong, I am far from the precious so and so that I may look like after having said such a thing - I understand what Jetstar is all about. I worked as a CSO for some time, left the company and am now coming back as LH CC.
When I worked for them previously I was emplyed by Jetstar - Now Im employed by Team Jetstar - am I up **** creek without a paddle??

I had opportunities to go with Virgin and Rex - but loved the idea of LH so accepted Team JQ - was this the right thing to have done???

I know that with such a high staff turnover and inlfux of new crew members, more experienced crew will be sick of the sight of newbies.
I have been in customer service for years and years now, I was also a nurse and I know what it means to deliver exceptional service to pax.
I understand that in every job there will be people that you perhaps 'clash' with for no other reason except 'personality differences' - could someone be totally honest with me and tell me if it will be hard for me to get along with the experienced crew.

I am actually petrified that I will be disliked for being new.
It may sound ridiculous - but nursing was the same - Newbies are frowned upon by the experienced staff - no matter how bloody hard they work..

Having said all of this - I am still ecstatic to have the opportunity!

[Mr Seatback 2]

Hopeful CC

Provided you get in there, know your stuff, work hard and take the job seriously, you shouldn't have any problems. Older crew appreciate it when new crew make the effort to know their stuff, and take their role seriously.

It's only when they don't that things go awry.

When I flew, the ones that tried their best stood out against those who simply didn't give a **** about anyone other than themselves. Those only interested in doing the bare minimum's stand out like you know what on a bull. And that goes for the older crew too. Those that do the work, get the rewards in the long run by way of promotion etc. Those that don't, get the truth revealed with the passage of time.

Good luck on your new career. Just concentrate on doing your best, and I'm sure you won't go wrong!

[ShesGreatintheGalley]

Hopeful CC:
Dont worry.you seem to have the right attitude. I dont have anything against the Team Jetstar employees - i am just always dubious about what the company serves up.
You know the ropes, you dont have overly high expectations about the job or company - you will be fine. Good Luck!

[ShesGreatintheGalley]

well i hope it works out for you... its a tough world out there if you have flown for a long time
if you are getting over flying JQ is seriously NOT The place to finish up. trust me.
if you want one or two glamourous years go to emirates or QF MAM. we are where they start.. not finish. (although it does finish most)
haha

[Sky_hi!]

CM positions

Thanks!! ABP for your info on the current CM positions being offered at short haul.

I was just a little shocked to learn that they were advertised externally AND under Team Jetstar. I am on the current EBA so I'd expect that if I get the upgrade it will be on those terms and conditions. ( I'll double check anyway, just to make sure when I have my exam)

I'm hearing you on AJs 'flexibility' comment. Although, its one thing to be flexible, its another to be worked to the bone!!!!! I'll stop right here because otherwise I'll end up getting myself into trouble..... hee hee.

I'll end by saying goodluck Team Jetstar recruits, whether you are applying for CM or FA. Its hard work but a great job, and I love it. See you online

[jet fly]

Team Jetstar Assessment Feb 4 2008

Hello All

I just recived email for Assessment for Jet star. I have few questions

1. I have read all the forums and bit worried about the contract but i am not there for life in Jet star. so how are the new contract now ?
2. They said in email final interview is on 8th Feb in 3 days is it possible that i can do medicals and police check that quick ?
3.Do we get discounts if i fly for the assessment using Jet star ? I know i might be dreaming but want to confirm.
4.How is the Assesment is any one done this year in mlebourne ? mine is in holiday Inn at melb Airport ?

I am male so wearing suit is good for the assessment ?

Please help me and motivate me ....excited

[rusty_fork]

Hi Jet Fly

Congratulations on your invitation to the assessment.

Firstly, the Team Jetstar contract is not as bad as lots of people are suggesting, obviously it comes down to each person, some people are on much better conditions, but personally I am on a Team Jetstar contract and am happy with it. I know from experience that there are far worse conditions for some in this industry.

Secondly, the final interview is actually a panel review which is done after your medical and CHC are recieved. There are usually 2 interviews in the assessment. You have your initial group interview with the recruiters, and then some people are invited back (either later that day, or a couple of days later) for what is refered to as 'Morning Tea' or 'Afternoon Tea'. That is the final face to face interview. If you are sucessful in that stage, you are then emailed with the medical and CHC forms to complete and send away.

Next, unfortunately, you will not get any discounts if you have to travel to MEL for the interview.

Lastly, the Assessment is generally a pretty good day. The most important thing is to relax and just be yourself. You MUST wear buisness attire to the interview, its something they look at very closely... Just a nice plain suit will be fine.

Hope this information helps

Rusty

[thestarcrew]

JQ assessment day LHCC

Hey guys,
Does anyone here went to the assessment day Dec 13 07 for LHCC Melbourne based. I got through the day one and day two, then processed my medical and CHC ASAP the following week. I received an email from Team Jetstar the 2nd week of January, saying that I am on the active hold list - pending ground school?? I'm just wondering if anyone here is in the same situation??? The wait is killing me...

[blokehostie]

jet fly,

with all due respect(hmmm).....motivate yourself!!!!

You say you are a "bit worried about the contract but i am not there for life in Jet star"
That's exactly the bloody attitude that will make you friends!! NOT!!! Some crew take the job seriously and have fought hard over the years to improve(read maintain!!) the pay and conditions. My own attitude is that I would love to be able to say when I leave, that I have fought hard for better conditions for new crew, just like when I started flying!! I guess I was lucky when I started, a good contract with good conditions. How come? Because crew before me didn't have the attitude 'oh well don't care really how bad it is, I'll just do it for a while then leave!!'

Also, learn to write(type) English so it can be understood properly.


BH

[NZ boi]

Hi there re ur question im a JQI CSM on the DPS rtn flights its dependant on the loadings of flight if full then no rest we are supposed to have 2 seats in crew rest reserved..

[NZ boi]

Hi everyone ,I am a new CSM at JQI my group was the last to be employed as Long haul as all the gs from now are team JQ which is domestic and the odd international ,I enjoy it was flying before so I was direct entry CSM any questions ask also to all the JQ crew out there dont bag the company as management read thease sites and you all have heard what happened to the facebook crew..

[Corey000]

QF 2008 Recruitment LH

Do you happen to have any idea how long the process will take post reference check and medical during this "mass" recruitment drive?

Any ideas of how many classes Qantas can run at once?

Cheers

[smartalec888]

Care to elaborate NZboi in relation to that Facebook issue? Are you CNS base?

[thestarcrew]

GS 2008 JQ LHCC Melbourne

Hi NZ boi,
I'm just wondering if you can answer my question? I went to the assessment day in Dec 07 and was very fortunate to get through. I received an email from JQ in January saying that I am on the active Hold list, pending GS. Do you have any idea when will be the next GS for LHCC in melbourne?


Cheers

[airbusthreetwenty]

Now either my post was deleted or it didn't come through.

NZboi disregard the PM. I think i know what you're talking about. It has something to do with VODs, right?

[tjz]

Hi all,
Just wondering if there are any current JQ domestic CC out there who can share what a general monthly roster is like. Eg routes, sign on/off times ets.
Thanks!