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How to Fix the Qantas International Business

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How to Fix the Qantas International Business

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Old 13th Aug 2011, 14:13
  #221 (permalink)  
 
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didnt he also have a good connection at Natioal Jet
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Old 13th Aug 2011, 14:19
  #222 (permalink)  
 
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This now makes the LAX JFK run look unprofitable for Qantas - well it is QF Freight are chartering another jet to fly along side the A330 with its freight.
Really makes my blood boil when you think about what the little fella is doing. makes me wonder, is this sanctioned by the board or they simply don't know?

Thanks for the great post They.
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Old 13th Aug 2011, 14:39
  #223 (permalink)  
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Emirates SkyCargo will take all the freight you want, but that is not what I want,,,this whole situation is becoming very dangerous
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Old 13th Aug 2011, 22:11
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Exactly the same thing happened at Lauda when they became Austrian.
Many times I used Lauda to get to Europe, the price was good the connection was great and the total travel time was usually 6hr less than QF.

For years they ran the 777 chockers and made money, then Niki sold his remaining shareholding. Everything was rebranded, the A340s were ditched and surprise surprise more tripples came.

Then some how the route was suddenly loss making...... went on for 12 months and management pulled the route which no one could believe.

During the recalculations when the fuel prices spiked some bright sparked never included the freight revenue.

They pulled a perfectly viable route, because some bright spark did not include the revenue that was not from his domain.....

Unfortunately the rat is headed the same way
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Old 13th Aug 2011, 23:12
  #225 (permalink)  
 
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The technical term for competing business units sh1tting in each others nest is "sub optimization". It is a common problem in many businesses, for example in the late 80's when I was marketing petrol pumps, our service division was flogging exactly the same pump to Shell. BP etc. as "remanufactured" at a lower price - the oil companies simply changed over the pump data plate from the "old" pump to the new one and diddled the ATO out of God knows how much money. Service manager got his bonus, I didn't

I have to ask the question; is Qantas being killed through complete management stupidity of is it a deliberate attempt to drive it under so that the brand can be sold to the same lot who built the APA bid?
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Old 13th Aug 2011, 23:57
  #226 (permalink)  
 
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Posted 2nd August by Koyotebe...

Today was another day in paradise for our pax as well. The ADLDRW 767 return service goes US. 5 hour delay. They find a 73H. It's only 70 oversold on the return sector, but they found a 767 to put onto the SYDDRW return, so the 70 oversale only has to wait until 1.30 in the morning to leave DRW. What do you know? The 73H also goes US in ADL. Now a 13 hour delay!
I understand the good Senator Nick X was on that service and had the pleasure of boarding and de-boarding three times and watching the debacle unfold...

Sunfish asks the most important question ever posed on pprune:

Is this a deliberate action by the management of Qantas to destroy their own brand? I mean, no-one is this stupid, surely? They must be doing this for their own greedy, self centred reasons?
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Old 29th Aug 2011, 00:38
  #227 (permalink)  
 
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Qantas-Flight Plan Amendment.

Reviewing past posts it is interesting but also disturbing at the predictions and foresight people have made with respect to the direction Qantas is taking. It's easy to come out and highlight the many failings of the board in running the company but now Qantas needs a concise alternative to arrest the deep spiral dive Qantas appears to be in and regain some altitude with the travelling public.
Previously, I have posted this..
1. Re establishment of all engineering functions back in Australia. It's forms the core of the business of running an airline.
1b. Publically acknowledge there is an unacceptable trend occuring.
2. Acknowledge that some decisions taken by the board over the last 10 years have contributed to a detrimental effect on Qantas mainline.
3. Acknowledge to staff that mistakes have been made.
4. Acknowledge to staff that they are aware everyone wants a future. When it comes to negotiating, acknowledge that they are aware staff are willing to negotiate in good faith.
5. Organise a plan and recognise that a solution lies within the organisation, ie. it's front line staff, who have a desperate desire for Qantas to be the best.
6. Acknowledge this will come at a cost.
7. Abolish KPI linked bonuses. Every staff member is paid a salary and that is it!
8. Abolish all consultant positions. Any manager that needs to have a consultant work for them doesn't deserve the position.
9. Review board member aviation experience, and require pilot/engineer representatives presence at every board meeting.
10. Establishment of recovery plan that places the qantas product first and foremost. Identify to the travelling public that Qantas understands it's faults and is implementing the steps in the recovery.
11. All new aircraft arrivals targeted to reduce the dilapadated Qantas fleet.
But I'd suggest a more definitive plan is required. Anyone got the number for boeing 777 sales? And secondly the returns number for airbus? Also I would think that every pilot/engineer/cabin crew wants to work hard at the recovery, but this has to be based on a mutual feeling of trust and respect.
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Old 29th Aug 2011, 00:38
  #228 (permalink)  
 
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VOTE 1. Hot high for CEO.

Seriously though, the board must be blind if they cannot see this kind of reform is required. Perhaps this is the problem, cannot see the forest for the trees are in the way.
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Old 29th Aug 2011, 00:59
  #229 (permalink)  
 
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Hear! Hear!

I'll second that resolution
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Old 29th Aug 2011, 01:03
  #230 (permalink)  
 
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What AIPA/ALAEA/all the unions/Senator X and everyone else who wants Qantas to succed need is a viable plan to put to the shareholders at this years AGM. One that provides for growth and investment in Australian based jobs and services and which is backed by an experienced leadership team.

At the moment the only team with a plan for QF is AJ, Clifford and co. There's no point for the unions to be seeking a no confidence vote if they don't have an alternative to present to the shareholders.
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Old 29th Aug 2011, 01:59
  #231 (permalink)  
 
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Re establishment of all engineering functions back in Australia.
Alas, I think this will now be impossible. The way that the guys in heavy maintenance and the workshops were treated before they left, I don't think many would come back to Qantas, most have moved on to other things in industries that appreciate them.

The horse has well and truly bolted!
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Old 29th Aug 2011, 02:22
  #232 (permalink)  
 
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Not visited this site for 5 days , the QF threads are so repetitive , boring and predictable . All the usual suspects , spouting the same old lines , guys can you try something new ! Please , you need to move on .
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Old 29th Aug 2011, 02:48
  #233 (permalink)  
 
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I travel a lot overseas but often not on Qantas due:
1) Inflight service is of a lesser standard compared to the competition flying out of Australia, at least in economy.
2) My travel agent (an australian company) seems to not like booking Qantas. I suspect they dont get as big a commission or kick back compared to competitor airlines. As I often fly multi sector routes I often cant book through qantas web site. The web site could be improved to cater for more complex bookings.
3) Poor travel experiences in last 2 years For example, long flight delays with unserviceable aircraft out of Melbourne yet wouldnt put on a replacement aircraft. Baggage lost twice, one time took 6 weeks for Qantas baggage to get it to home to me . Inflight entertainment broken on several long flights. I havent had these problems when flying the competition in the same 2 year period.

I have several friends flying for Qantas and like the quality, training and professionalism of the pilots. But Qantas needs to lift its game to become competitive as we do have a choice when going overseas.
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Old 29th Aug 2011, 06:36
  #234 (permalink)  
 
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Why don't 85% of outbound traffic fly Qantas, because QF don't fly to 85% of the destinations we want to go to!!!!!
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