PPRuNe Forums - View Single Post - How to Fix the Qantas International Business
Old 29th Aug 2011, 00:38
  #227 (permalink)  
hotnhigh
 
Join Date: Feb 2000
Location: Outofoz
Posts: 721
Likes: 0
Received 10 Likes on 7 Posts
Qantas-Flight Plan Amendment.

Reviewing past posts it is interesting but also disturbing at the predictions and foresight people have made with respect to the direction Qantas is taking. It's easy to come out and highlight the many failings of the board in running the company but now Qantas needs a concise alternative to arrest the deep spiral dive Qantas appears to be in and regain some altitude with the travelling public.
Previously, I have posted this..
1. Re establishment of all engineering functions back in Australia. It's forms the core of the business of running an airline.
1b. Publically acknowledge there is an unacceptable trend occuring.
2. Acknowledge that some decisions taken by the board over the last 10 years have contributed to a detrimental effect on Qantas mainline.
3. Acknowledge to staff that mistakes have been made.
4. Acknowledge to staff that they are aware everyone wants a future. When it comes to negotiating, acknowledge that they are aware staff are willing to negotiate in good faith.
5. Organise a plan and recognise that a solution lies within the organisation, ie. it's front line staff, who have a desperate desire for Qantas to be the best.
6. Acknowledge this will come at a cost.
7. Abolish KPI linked bonuses. Every staff member is paid a salary and that is it!
8. Abolish all consultant positions. Any manager that needs to have a consultant work for them doesn't deserve the position.
9. Review board member aviation experience, and require pilot/engineer representatives presence at every board meeting.
10. Establishment of recovery plan that places the qantas product first and foremost. Identify to the travelling public that Qantas understands it's faults and is implementing the steps in the recovery.
11. All new aircraft arrivals targeted to reduce the dilapadated Qantas fleet.
But I'd suggest a more definitive plan is required. Anyone got the number for boeing 777 sales? And secondly the returns number for airbus? Also I would think that every pilot/engineer/cabin crew wants to work hard at the recovery, but this has to be based on a mutual feeling of trust and respect.
hotnhigh is offline