PPRuNe Forums - View Single Post - How to Fix the Qantas International Business
Old 13th Aug 2011, 23:57
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Posted 2nd August by Koyotebe...

Today was another day in paradise for our pax as well. The ADLDRW 767 return service goes US. 5 hour delay. They find a 73H. It's only 70 oversold on the return sector, but they found a 767 to put onto the SYDDRW return, so the 70 oversale only has to wait until 1.30 in the morning to leave DRW. What do you know? The 73H also goes US in ADL. Now a 13 hour delay!
I understand the good Senator Nick X was on that service and had the pleasure of boarding and de-boarding three times and watching the debacle unfold...

Sunfish asks the most important question ever posed on pprune:

Is this a deliberate action by the management of Qantas to destroy their own brand? I mean, no-one is this stupid, surely? They must be doing this for their own greedy, self centred reasons?
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