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Tiger Airways OTP

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Old 11th May 2008, 23:48
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Tiger Airways OTP

Well they managed to get 80% for May, In their first ever recorded Australian Network. Rather pathetic as they have:
-45min cutoff
-Not as much baggage (onyl 15kg average)
-So close to the Runways (less taxi)

Also, Tiger have upted the ante on their credit card surcharge to per person, per sector
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Old 11th May 2008, 23:53
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Oh dear - someone has got personal problems!!!

Like all ‘new’ airlines they have teething problems

As you are well aware that they only have 4 aircraft [or is it five?] and when one goes tech it has a flow on effect to everything else and being a budget airline there up in the air for 10+ hours at a time during the day

You only had to look at when a QF 744 went tech recently in India it had a flow on effect to the rest of the 744 network as QF had no spare capacity!

Last edited by Skystar320; 11th May 2008 at 23:56. Reason: adding more, as the post starter doesnt know why
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Old 12th May 2008, 01:20
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As I work for Tiger(Aero-care actually, and yes they hire 18yearolds) We put in a lot of hard work to get this damn airline off the ground and ontime. When people call up sick, they are not usually replaced, which just puts heaps and heaps of strain on us. Another thing is that the Check-In people need to make sure they put the right tags on the rights f***** bags, cause you would be suprised on how many bags go to ADL instead of OOL. Anyway, I am hoping to see this figure aboce at least 90% in May. This airline can really suceed, it just needs crew that dont slack off.

Apparently PER crew are the worst, but OOL crew are the best
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Old 12th May 2008, 02:16
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Jeeeeeeeeeez,

reminds me of Me, Myself and Irene,

no it doesnt, yes it does, nyuk nyuk, a wiseguy eh,
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Old 12th May 2008, 03:45
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Flyer 18 - 737

Ahhhh you have just proven a point. Aerocare is full of people with no freakin idea about aviation. Your statement "close to the runways, less taxi" - irrelevant champ. Departure is push back time, or engine start time if not on an aerobridge - nothing to do with taxy distance. I am dumbfounded every day by some of the mind numbing mistakes of aerocare. BUT - to be positive about it, it has a lot to do with the fact that most of the staff are very new to the aviation industry and the thinking and performance will improve over time - essentially good people who are learning.

And if 80% is rather pathetic - then take a bow because 99% of delays are caused by you guys, late load sheet information, incorrect load sheet infromation (rampant that one) etc etc.

Since you list the reasons for delays as
"We put in a lot of hard work to get this damn airline off the ground and ontime. When people call up sick, they are not usually replaced, which just puts heaps and heaps of strain on us. Another thing is that the Check-In people need to make sure they put the right tags on the rights f***** bags, cause you would be suprised on how many bags go to ADL instead of OOL." the delays, in your own words, are due to aerocare, not Tiger, and its staff and staffing policies. So how about calling it Aerocare's OTP.
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Old 12th May 2008, 04:11
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Windup perhaps?
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Old 12th May 2008, 05:34
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yer i'd be careful about slinging mud about otp if you work for aerocare flyer18

I dont doubt you might be working your guts out as an enthusiastic wannabe but there are well and truely some very large issues with aerocares performance.

80%? its a start - some of the majors have had worse and they have alot more back up and systems in place.
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Old 12th May 2008, 05:43
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yes, I guess 80% is a start, even if we have been going for 6months. What I hate is that they accept people who dont even know what Boeing or Airbus is, nor what An A320 is!!!

I Love it:
Aerocare guy: "So have you dealt with A320's before"
Stupid Recruit: "Yeah, I love those big jumbo's"

At least I entered Aerocare knowing a fair bit about Aviation, and knowing what to do. I like working there though, Tiger are in a great position for watching planes apprach and land at 34. Anyway, things are better than they were in November

If interested apparently Aerocare are hiring for the Summer, as TT are going to expand with some A319's, I will ask tommorow and see if any are from Skybus!
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Old 12th May 2008, 05:49
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Here here Mr Hat!

Aerocare AND Menzies!
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Old 12th May 2008, 05:50
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Lets not get into a blame game here. Tiger has played a role in many of the delays as well.

Suffice to say, 80% aint too bad for a new start. Let's look at other airlines just as a comparison.

On time performance – total industry for February 2008
(from the DOTARS website)

Jetstar 73.0
M@CAIR 71.4
Qantas 82.8
QantasLink 76.6
Regional Express 82.0
Skywest 77.2
Virgin Blue 79.2
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Old 12th May 2008, 05:57
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geeez they are all shocking........ Tiger hasnt done bad.

Flyer, Aerocare wont know if Tiger would be getting skybus A3219's
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Old 12th May 2008, 07:36
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What I hate is that they accept people who dont even know what Boeing or Airbus is, nor what An A320 is!!!
Thats what training is for....
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Old 12th May 2008, 10:47
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When are they (Tiger Airways) going to finish building their terminal at Melbourne .. or is that tin shed "it" ?
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Old 12th May 2008, 11:08
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Minga...That's Virgins fault. They got all hoighty-toity when they moved into the big building, and never finished the shed properly.

Anyway, Aerocare are lucky to have you Flyer. Otherwise, Gawd knows what the OTP would be eh?
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Old 12th May 2008, 11:35
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102%... Otp
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Old 12th May 2008, 11:50
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haha, anyway I think there are plans for a new arrivals hall, construction to start very soon from what I heard. They tell us it will be finished in time for Summer, what about F***** winter! (Ill tell you what, it wont happen!)

Skystar A320, Aerocare might not know, but Chris Ward (Managing Director of TT, is sometimes in the "tempory el-cheapo, portable toilet-like office building where all the Pilots go before they start". We get a lot of TT managment around, as the Tiger Airways Aussi HQ is in a "Classroom" a few hundred meters away!
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Old 12th May 2008, 12:23
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its all about training and retaining flyer.

if you have a constant turnover you'll never get the productivity out of your workforce.

i often feel for the Acare staff as i can see they are trying their best. the result is more often than not a bit of a shambles.

unfortunately though in our industry sooner or later there will be a stuff up and someone will get really hurt or something really expensive will get broken.

good luck to the tiger.
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Old 12th May 2008, 13:43
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I feel for the contractors, as they often get a bit of a bad wrap. Having worked at a few airlines in the cabin (and dealing first hand with these guys), GENERALLY they are more concerned about getting the job done than you'll ever find in the main ports with employees of the airline. The main ports is where I have found most delays occur - am yet to be delayed by a ground crew stuff up with contractors. My only exceptions would perhaps be OOL and BME, who (through no fault of the front liners) have been overloaded with contracts requiring multiple uniform changes and proficiency on multiple airline procedures and systems - inevitably having a degree of effect on the end result (safety/otp/service)...

Without a doubt however, the regional ports almost always greet you with excitement, and could only be better if they had time to invite you in for a scone and a cuppa.

As for tiger getting 80%, good on them. With a small fleet, and high utilisation, they must be doing something right! 80% by comparison is something to be proud of. (from someone happily working for a competitor!)
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Old 12th May 2008, 14:26
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You hang in there "Flyer 18-737" because your special......

Remember: "It's always hard to make strawberry jam from pig s#&t."

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Old 12th May 2008, 21:58
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I will hang in there, Im going nowhere

I have been hearing rumours though about new Summer scheds that are nearly finished, and something about Cairns??? Expect new scheds to be up soon. We also have a new A320 coming in the next few weeks or so, which will help put less strain on the fleet, and I think we are getting a new route, as I said, mabye Cairns
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