its all about training and retaining flyer.
if you have a constant turnover you'll never get the productivity out of your workforce.
i often feel for the Acare staff as i can see they are trying their best. the result is more often than not a bit of a shambles.
unfortunately though in our industry sooner or later there will be a stuff up and someone will get really hurt or something really expensive will get broken.
good luck to the tiger.