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Qantas Fails In Perth

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Old 27th Dec 2007, 17:44
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i am a former QF lame(ex Syd HM Maint),who now works in retail(pay is triple to what i was getting at the rat),i had a costumer walk into my shop yesterday that had just come over from Perth from this debark el ,said he couldn't believe what was going on,they where on the aircraft(a 743) where being pushed back when the brakes locked up,they sat there for hours as the aircraft could not be moved,when they managed to get back to the terminal they sat in 42 C temp in the terminal for hours until they engineers could fix they problem,to say the least he wasn't impressed and he won't be returning to perth with the rat.
Then later that day i had a phone call from this agency that is trying to get a scab workforce together so the company can take on the LAME's in the impending dispute(naturally i told they could add another 0 to that amount they where offering and it would still not get my there).
Looks like the whole thing is coming apart at the seems for QF and i couldn't be HAPPIER,good luck to the boys and girls that are about to take on this moron management team you have my best wishes.PS to all you share holders out there watch this space
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Old 27th Dec 2007, 20:28
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The Perth LAMEs went through Industrial Action earlier this year with rostering issues. They know how to make their actions count. This was in response to the cancelling of leave and will become the norm until our EBA is agreed.
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Old 27th Dec 2007, 21:10
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Delays and food Spoilage

A couple of the 743s have non functioning chillers(hold items) in the aft galley.If delays are protracted then food temeperature becomes critical.Rather than delay the aircraft further a decision not to re cater is made.The aircraft are catered to domestic specs and therefore have minimal splits,beer spirits and juice.
At best its unreliable transport with minimal or no catering.As has been pointed out the domestic terminal provides little more than coffee.In a lenghty delay you cant get fed in the airport and catering is not available onboard leaving pax without adequate nutrition for sometimes up to eight hours including west to east flight time
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Old 27th Dec 2007, 21:19
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A bit disappointing really, so how is the Qf staff travel for Melb-Perth?

I'll be going soon in a month and would like to understand if I need to take precautions.
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Old 27th Dec 2007, 21:30
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Originally Posted by Captain.Que
BTW...I was reporting the circumstances not whinging.Do try to see the difference.
Hmmm...reporting circumstances or whinging....you be the judge!
Originally Posted by Captain.Que
The Classics are falling apart,the terminal reached capacity about 5 years ago and staffing levels need to be increased by at least 50%.
Joe Public gets it in the neck because Dixon,Gregg,Borghetti et al have lost touch with the day to day operation of the business
A very amateurish display by an airline that aspires to be the best in the world

Magoo
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Old 27th Dec 2007, 21:59
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Circumstance and fact from my perspective!!!
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Old 27th Dec 2007, 22:39
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..............it's obvious even to a blind man that QF have some seriuos issues even if some in here are trying to sadly defend them in the dieing days of their once great existance.
Look the biggest sadness about all this (QF's poorly run top end) is the fact that we all loose, we all suffer as a group. Take out (mainline QF) the so called leader of Ozzy aviation & we as a nation will have egg on our faces, again !(now that we have thrown out the Gov that was respected the world over for getting us in a good economic state, thru sacrifices of course). The likes of GD have no real long term worries, he/they will always be fattened up on a reg basis at our cost & they/he will move on to other area's of poor expertese but not 'till they/he bleeds the airline dry

It would take a mamoth change in the ozzy way of thinking to avoid the red rat & give the guys at the top a real shake up, but in doing that we only hurt ourselves in the long run.There in lies the real problem as an individual. We all have choice, we don't 'have' to fly QF, nobody can tell an individual what to do where flying is concerned. I know I try to avoid QF when I have to transit as a non pilot and I feel I'm doing my bit & it simply makes me feel better, afterall who's the most important person you know??????????........YOU !

CW
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Old 27th Dec 2007, 23:29
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The reality is that we still yet to see any Airline cope well in these scenarios.

All planning revolves around minimal staffing levels ect. The question is - could an airline have the staff/resources required to perform well in these types of disruptions and still turn a profit? I think in good economic times yes in bad economic times no.

No matter where you go in aviation it does seem a little amatuer at times doesn't it?

I cringe when we fly people around the country side and offer them a small piece of cake for the entire journey.
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Old 27th Dec 2007, 23:55
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Defending The Indefensible

It is necessary to point out that this is not an isolated occurrence.
The Classics break down in Perth virtually on a daily basis.
The AirCon in the terminal has been on the Fritz for two weeks.
As for Captain Que I personally dont see his post as a whinge but rather a restrained report.
Its all too easy for others to be critical of the Capt.when they have not been party to the situation.
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Old 28th Dec 2007, 00:09
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I cringe when we fly people around the country side and offer them a small piece of cake for the entire journey.
At least Qantas still offers food to its customers, unlike the trash-haulers being foisted on the Australian market.
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Old 28th Dec 2007, 00:15
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Attended a QF "roadshow" at the Redfern railway yard/tech centre earlier this year where Il Duce aka Borghetti actually laughed when describing the state of the classics and the issues they are having with them on the Perth returns.

As someone who has to deal face to face with the angry, disgruntled passengers his attitude just makes me sick.

It just confirms what ALL operational staff at QF KNOW is wrong with this company............
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Old 28th Dec 2007, 00:30
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At least Qantas still offers food to its customers, unlike the trash-haulers being foisted on the Australian market.
If you're referring to having to pay cash for food on the likes of VB et al I've often wondered why they don't just offer to sell punters credit (say $10 towards a sambo and drinks) at the time of purchasing the ticket which the pax may then use on the flight rather than realising that there's no cash in their wallet and no ATM. I'm sure that the logistics wouldn't be too hard to organise.

Last edited by FRQ Charlie Bravo; 28th Dec 2007 at 00:33. Reason: grammatical
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Old 28th Dec 2007, 01:06
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At least Qantas still offers food to its customers, unlike the trash-haulers being foisted on the Australian market
I would much rather pay $10 for some good food served by hot girls (Virgin) than pay $50 extra in my ticket price (Qantas) for a stale bread roll and some water thrown at you by disillusioned staff....
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Old 28th Dec 2007, 01:07
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Dreadful Qantas service!

Hi all I am an ex Qantas LAME who left the industry some time ago and I fly freqently for business around asia mainly where I am based.

I normally fly Singapore airlines but recently I flew domestic business class from BNE to CNS. It was definitley lower than any other airline I have flown including Royal Nepal ! The whole product is shameful we had one flight attendant running her socks off (who seemed to be more interested in serving the front row of economy than us). We were lucky to get something to eat (which was bloody aweful) let alone a drink. Then all the paxing flight attendants sitting in business thought they would go and have a good old chat in the galley.

It makes me sad to look at what it has become. When I joined Qantas we still had the wings on the kangaroo and that is when they knew how to run an airline. I will fly with someone else from now if I have the option (depending on the governments postion on the continuing MONOPOLY).

All I can say is you get better service on Tiger than QF business class as for the lounge it is a big barn that jams in every Tom Dick and Harry (surely there are not that many people flying business class?)

These are more observations as a full paying business class passenger!
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Old 28th Dec 2007, 02:00
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Well what can I say, apart from I love the fact I chose corporate over the airline route. No problems with bays or parking, full FBO services everywhere we go.

the only downside is trying to figure out what to do for the next 3 weeks till my next flight. the beach sounds good.

and I know everyone will say that at least airlines give you a roster, well we get them too, unfortunately they are only 1 month in advance and we do have flights come up with only a days notice from time to time

Whenever we go to perth we get looked after really well, no parking issues, good food, and limos are waiting for our pax as we pull in, Unfortunately we have to slum it in Taxis or FBO vehicals to get to our accomodation.

the one thing I do find funny is the fact that people are complaining about aircraft being delayed due to unservicabilities, can the guys that are complaining please post which company they work for as I do think that QF are in the right delaying a flight to fix it rather than pushing on. and dont want to fly with you guys who obviously carry unservicabilities, to be good company pilots.

Its a fact of life that planes will break, and murphy always breaks them at the most inconvinient time. Thats Life.

I am sure people will have a shot at me but honestly I dont care. I only looked here because a mate was telling me about how stupid this post was.
Voted PPRUNE's most idotic reply to a thread

A prize of a bag of **** is warrented
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Old 28th Dec 2007, 02:29
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Geez Skystar320...........

You're being a bit lousy with the prizes I reckon.

A prize of a bag of **** is warrented [sic]
Surely that post that you're referring to warrants a prize of at least three BIG bags of sh1t!
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Old 28th Dec 2007, 04:16
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Overheard at a QANTAS/ASA/pick-a-company management meeting:


Boss: " How's it going?
Lone Voice in the Wilderness: " We're short of staff, the troops are working heaps of overtime, they're really starting to whinge"
Boss: " Is the job still being done?"
LVITW: "Yes, but things could get nasty"
Boss: "How?"
LVITW: "It's hard to keep the support up to the equipment, some of it could fall over"
Boss: "So?"
LVITW: "We might have to cancel flights!"
Boss: "So?"
LVITW: "The customers will be angry"
Boss: "So?"
LVITW: "We could get some bad publicity"
Boss: "So?"
LVITW: "We might loose some custom"
Boss: "Has Fluffy Airlines ever had a crash?
LVITW: "Yes, a couple in the last few years ... a few hundred dead"
Boss: "Are they still filling their flights"
LVITW: "Yes, they're quiet profitable actually"
Boss: "And you're worried about a bit of bad publicity about some cancelled flights and some dodgy satay?"
LVITW: "Sorry sir"
Boss: "And our bottom line at the moment? and our share price at the moment?"
LVITW: "Sorry Sir"
Boss: "Get back to work ... and have you gotten rid of those damn expensive pot plants yet?"
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Old 28th Dec 2007, 05:05
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Well what can I say, apart from I love the fact I chose corporate over the airline route. No problems with bays or parking, full FBO services everywhere we go.the only downside is trying to figure out what to do for the next 3 weeks till my next flight. the beach sounds good.
Yeah until the boss calls you at the beach saying drop everything time to go to work!! Dunno when you'll be back At least in the airline world your days off are exactly that.
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Old 28th Dec 2007, 07:52
  #39 (permalink)  
 
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Wink

Yeah..............agree Nev.

So make Skystar320's prize 3 big bags of sh1t mixed with sand!

That way it will give the idiot poster something to think about as he/she/it sorts out the sh1t from the sand while figuring

...out what to do for the next 3 weeks till [his/her/its] next flight
Aaaarrrrgghhhhhhh!!!!

Thank Christ I retired a while back and don't need to put up with these sort of crappy attitudes any more!
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Old 28th Dec 2007, 12:12
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Crappy Crap

Well, everybody in the business has got what he/she wanted.
Lots of profit for the airlines.
Lots of bonuses for the bosses.
Lots of jobs for the boys and girls.
Lots of happy souls.
Well, not quite it seems.
Going by the performance of these pages - no one's happy - except the bosses.
And I'll bet few know where to sheet the blame.
Ah - history - if only we could learn the lessons.
What's Dick up to - better go check.
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