Jetstars First Day- Any Feedback???
Join Date: Jul 1999
Location: At lunch
Posts: 63
Likes: 0
Received 0 Likes
on
0 Posts
I'm great proponent of 'leave em rather then luv em' if ther're late
But first day, come on, especially when the JETSTAR checkin is probably unknown to most.
BTW what constitutes checkin time, when you arrive in the snake like queue, or when you reach the CSO at the front.
Doesn't matter where PER, ADL, SYD sometimes it takes 30 mins to work your way through the line-up.
But first day, come on, especially when the JETSTAR checkin is probably unknown to most.
BTW what constitutes checkin time, when you arrive in the snake like queue, or when you reach the CSO at the front.
Doesn't matter where PER, ADL, SYD sometimes it takes 30 mins to work your way through the line-up.
Join Date: Aug 2003
Location: Melbourne, Australia
Posts: 45
Likes: 0
Received 0 Likes
on
0 Posts
hey dudez!!
I totally agree with you on the bad customer service displayed at BNE
As a JQ CSA in MEL i know that if we acted in the same manner we would have our buts kicked! I had a chick today who was 2 mins late and missed her flight. I felt reaaaaally bad for her so i quickly called th guys printing the reports to hold up while i quickly checked her in! I mean come on, 3rd day running people arent used to the policies.
Fair enough i was at the gate 25 mins laterr and really this is where i get tough with pax. You tell them to be at the gate no less than 20 mins prior to departure, cause the aircraft wont wait... 4 people never showed.. waited 5 mins, 2 F2B calls... no show, closed the flight despatched the flight... they were waiting at the gate when i walked out the door... and wondered why we didnt wait for them???
So yeah... im embarrased about the reports from BNE and hopefully you wont be put off JQ from those stupid people!
Come to MEL we are all nice down here!
I totally agree with you on the bad customer service displayed at BNE
As a JQ CSA in MEL i know that if we acted in the same manner we would have our buts kicked! I had a chick today who was 2 mins late and missed her flight. I felt reaaaaally bad for her so i quickly called th guys printing the reports to hold up while i quickly checked her in! I mean come on, 3rd day running people arent used to the policies.
Fair enough i was at the gate 25 mins laterr and really this is where i get tough with pax. You tell them to be at the gate no less than 20 mins prior to departure, cause the aircraft wont wait... 4 people never showed.. waited 5 mins, 2 F2B calls... no show, closed the flight despatched the flight... they were waiting at the gate when i walked out the door... and wondered why we didnt wait for them???
So yeah... im embarrased about the reports from BNE and hopefully you wont be put off JQ from those stupid people!
Come to MEL we are all nice down here!
Join Date: Mar 2002
Location: Australia
Posts: 756
Likes: 0
Received 0 Likes
on
0 Posts
Hugh -
The Overwing Assist (OWA) flight attendant is usually standing around there looking over things. The other aft flight attendant makes a hand luggage PA half way through boarding which mentions exit row restrictions. Also after boarding OWA does the exit briefing and again confirms pax suitability. I didn't observe the OWA move any people. Most people know about the rules nowadays. There is also cards on the seats explaining to pax who can and can't sit there.
It is funny. We were always moving pax from exit rows because the CSAs allocated the seats to pax who couldn't sit there. Always apologising always heartache. Now with free seating we get less 'inappropriate pax at exit row' as we control the situation. Also the clever pax who know about the extra legroom tend to be your able body types anyway.
I was just amazed at how easy it all went for both us and the pax.
The Overwing Assist (OWA) flight attendant is usually standing around there looking over things. The other aft flight attendant makes a hand luggage PA half way through boarding which mentions exit row restrictions. Also after boarding OWA does the exit briefing and again confirms pax suitability. I didn't observe the OWA move any people. Most people know about the rules nowadays. There is also cards on the seats explaining to pax who can and can't sit there.
It is funny. We were always moving pax from exit rows because the CSAs allocated the seats to pax who couldn't sit there. Always apologising always heartache. Now with free seating we get less 'inappropriate pax at exit row' as we control the situation. Also the clever pax who know about the extra legroom tend to be your able body types anyway.
I was just amazed at how easy it all went for both us and the pax.
Join Date: Nov 2002
Location: in a suitcase
Posts: 83
Likes: 0
Received 0 Likes
on
0 Posts
Well it's good to see this "new" Sh%#tbag outfit JQ is upholding the "crap" QF tradition of sh#%t service.
I'll stick with my "barb wire canoe" thanks, and if I want to fly down South (that is back in the 20th century -- courtesy Air Services Aus) I'll take DJ
In case there's any doubters re QF, check out Jetblast re best airlines travelled with. That pox riddled outfit QF doesn't rate a mention.
rant over
I'll stick with my "barb wire canoe" thanks, and if I want to fly down South (that is back in the 20th century -- courtesy Air Services Aus) I'll take DJ
In case there's any doubters re QF, check out Jetblast re best airlines travelled with. That pox riddled outfit QF doesn't rate a mention.
rant over
Join Date: Sep 2000
Location: In a box, ready for shipping...
Posts: 717
Likes: 0
Received 0 Likes
on
0 Posts
Not a QF Frequent Flier then leftfrontside...
Hope you and DJ form a beautiful relationship.
And amos2, as for the posts by Josh and Ditz...all true. Believe what you like.
Whatever.
Hope you and DJ form a beautiful relationship.
And amos2, as for the posts by Josh and Ditz...all true. Believe what you like.
Whatever.
Moderate, Modest & Mild.
A whole 3 days into it.
Give it time.
How are the short turnaround times working out?
These are what will cause the biggest, ongoing problems, imo, and lead to less utilisation of aircraft.
I hate to say it, db but she/he may as well make the PA in Braille for all the notice it will get from boarding pax.
How can an F/A determine the suitability of a seated pax? You can't see deafness, for example (no offence intended.)
Are incap. pax given any recognition or priority for boarding? eg. pax with Pacemakers, or a medical condition?
Give it time.
How are the short turnaround times working out?
These are what will cause the biggest, ongoing problems, imo, and lead to less utilisation of aircraft.
The other aft flight attendant makes a hand luggage PA half way through boarding which mentions exit row restrictions.
Also after boarding OWA does the exit briefing and again confirms pax suitability.
Are incap. pax given any recognition or priority for boarding? eg. pax with Pacemakers, or a medical condition?
Join Date: Mar 2001
Location: Townsville,Nth Queensland
Posts: 2,717
Likes: 0
Received 0 Likes
on
0 Posts
Jetstar puts latecomers on notice
Fri "The Australian"
Jetstar puts latecomers on notice
By Steve Creedy, Aviation writer
May 28, 2004
IN its first week of operations, Jetstar waited for late passengers and even delayed one plane's departure by 18 minutes on its launch day.
But passengers are under notice: it won't happen for long and the airline is due to start tightening up its policies after it adds Victoria's Avalon Airport to its network early next week.
Passengers who turn up at the airport less than 30 minutes before a Jetstar flight on a normal day will not only miss their flights but lose non-refundable tickets.
The strict 30-minute flight closure policy is the most stringent in Australia and mirrors policies at European carriers such as Ryanair and EasyJet. It compares with a 15 minute pre-departure limit at Virgin Blue and Qantas.
"Clearly, we want people to get used to the practice and to get a feel for how it works," said Jetstar spokesman Simon Westaway.
"We're closing at 30 minutes where we absolutely know we can and we're providing a little bit of leniency around check-in closure where that's required.
"On some flights, we're getting staff doing sweeps of some of the smaller airports to ensure there are no passengers lingering in a coffee shop and that sort of thing."
Mr Westaway said officials were pleased with the way the new airline was bedding down and flights were generally getting away smoothly. He said there had been no aircraft problems and the airline's unallocated seating appeared to work well.
"We're having the odd aircraft depart late here or there but operationally we're really getting into the groove now, three days in," he said.
As Jetstar moves to join battle with Virgin Blue for the hearts and minds of budget travellers, no stone is being left unturned to reduce costs and gain a competitive edge.
Even the tractors that push the planes out from the airport gate have been replaced by a new lower cost model that takes one person, instead of two, to operate.
Jetstar aims to capture a fifth of the domestic market in two years, retaining the Qantas group as the dominant player.
Tourism lobby group TTF, formerly the Tourism Task Force, said yesterday Jetstar's arrival would boost the domestic tourism industry with every additional passenger bringing on average $537 to the local economy of any destination they visit.
===========================================
Jetstar puts latecomers on notice
By Steve Creedy, Aviation writer
May 28, 2004
IN its first week of operations, Jetstar waited for late passengers and even delayed one plane's departure by 18 minutes on its launch day.
But passengers are under notice: it won't happen for long and the airline is due to start tightening up its policies after it adds Victoria's Avalon Airport to its network early next week.
Passengers who turn up at the airport less than 30 minutes before a Jetstar flight on a normal day will not only miss their flights but lose non-refundable tickets.
The strict 30-minute flight closure policy is the most stringent in Australia and mirrors policies at European carriers such as Ryanair and EasyJet. It compares with a 15 minute pre-departure limit at Virgin Blue and Qantas.
"Clearly, we want people to get used to the practice and to get a feel for how it works," said Jetstar spokesman Simon Westaway.
"We're closing at 30 minutes where we absolutely know we can and we're providing a little bit of leniency around check-in closure where that's required.
"On some flights, we're getting staff doing sweeps of some of the smaller airports to ensure there are no passengers lingering in a coffee shop and that sort of thing."
Mr Westaway said officials were pleased with the way the new airline was bedding down and flights were generally getting away smoothly. He said there had been no aircraft problems and the airline's unallocated seating appeared to work well.
"We're having the odd aircraft depart late here or there but operationally we're really getting into the groove now, three days in," he said.
As Jetstar moves to join battle with Virgin Blue for the hearts and minds of budget travellers, no stone is being left unturned to reduce costs and gain a competitive edge.
Even the tractors that push the planes out from the airport gate have been replaced by a new lower cost model that takes one person, instead of two, to operate.
Jetstar aims to capture a fifth of the domestic market in two years, retaining the Qantas group as the dominant player.
Tourism lobby group TTF, formerly the Tourism Task Force, said yesterday Jetstar's arrival would boost the domestic tourism industry with every additional passenger bringing on average $537 to the local economy of any destination they visit.
===========================================
Persona non grata
Join Date: Feb 2003
Location: Brisbane, Australia.
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
I just cannot believe this outfit. 
QUOTE...
As Jetstar moves to join battle with Virgin Blue for the hearts and minds of budget travellers, no stone is being left unturned to reduce costs and gain a competitive edge.
ENDQUOTE...
While obviously they will HAVE to keep costs down to maintain these cheap airfares, from people I have spoken to in the last few days, they are NOT winning the hearts and minds of anyone.
You will NOT win over the average Joe Public by leaving people behind and refusing them a refund, or by having lower safety standards (although legal) than the other Airlines.
QUOTE...
As Jetstar moves to join battle with Virgin Blue for the hearts and minds of budget travellers, no stone is being left unturned to reduce costs and gain a competitive edge.
ENDQUOTE...
While obviously they will HAVE to keep costs down to maintain these cheap airfares, from people I have spoken to in the last few days, they are NOT winning the hearts and minds of anyone.
You will NOT win over the average Joe Public by leaving people behind and refusing them a refund, or by having lower safety standards (although legal) than the other Airlines.
lame,
In what way ?
In your response please refer to several other airlines in OZ to maintain your credibility
or by having lower safety standards (although legal) than the other Airlines
In your response please refer to several other airlines in OZ to maintain your credibility
Persona non grata
Join Date: Feb 2003
Location: Brisbane, Australia.
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
Watchdog,
Whoever the Hell you are, with 2 posts, what on Earth gives you the right to specify the criteria for MY credibility.
IF comparing Jetstar to other similar Australian operators, there is only Qantas and Virgin Blue, so how can I can I refer to several others?
Jetstar PURELY to save costs are refusing to use the normal practice of having qualified LAMEs carry out preflight inspections, and although this IS legal, because of the desperate manufacturers trying to sell new aircraft and a weak CASA backing them up, it is NOT as safe as the system we have had for over 50 years.
As I pointed out, the general public even understand this, and VB tried it but were caught out by CASA and had to stop it.
Lame.
Whoever the Hell you are, with 2 posts, what on Earth gives you the right to specify the criteria for MY credibility.
IF comparing Jetstar to other similar Australian operators, there is only Qantas and Virgin Blue, so how can I can I refer to several others?
Jetstar PURELY to save costs are refusing to use the normal practice of having qualified LAMEs carry out preflight inspections, and although this IS legal, because of the desperate manufacturers trying to sell new aircraft and a weak CASA backing them up, it is NOT as safe as the system we have had for over 50 years.
As I pointed out, the general public even understand this, and VB tried it but were caught out by CASA and had to stop it.
Lame.
Moderate, Modest & Mild.
If SAFETY of the JetStar operation is going to be raised, I'd like someone working with them to answer a couple of Q's I raised in my earlier post, namely:
ditzyboy stated,
My questions are,
How can an F/A determine the suitability of a seated pax?
You can't see deafness, for example (no offence intended.)
Are incapacitated pax given any recognition or priority for boarding? eg. pax with Pacemakers, or a medical condition?
ditzyboy stated,
Also after boarding OWA does the exit briefing and again confirms pax suitability.
How can an F/A determine the suitability of a seated pax?
You can't see deafness, for example (no offence intended.)
Are incapacitated pax given any recognition or priority for boarding? eg. pax with Pacemakers, or a medical condition?
Join Date: Mar 2002
Location: Australia
Posts: 756
Likes: 0
Received 0 Likes
on
0 Posts
Kaptain M -
We have always assesed the suitability of exit row pax. Even when the CSAs were allocating the seats. We ask the pax to read the card and ask them if they have any questions. You can soon tell if someone does not speak English, for example. Sometimes their friends will try to hide it but you just ask them directly. If they can't respond you move them. Someone who is deaf will know they must be able to HEAR cabin crew instructions as they said they have read the briefing card (the SAME as used by QF). I quite often have pax (before and after free seating) volunteer they are unsuitable to sit at exits.
If someone is hiding an ailment or disability it is our job (although not always nice) to ask them. For example "Are you more than six months pregnant?" "Do you have a prosthetic limb?" "Can you hear what I am saying?" "Do you understand English?" "Are you able to fasten you seatbelt?" We always do it discreetly and it is part of our job. Cabin crew at all airlines do this every day. If pax choose to hide or lie about their disability then they are breaking CASA regulations and it is on their back. I am a flight attendant - not a doctor or a psychic. I cannot make any judgement regarding someone's condition apart from what they tell me and what is required under CASA regulation.
So are you saying that the CSAs at QF can assess pax suitability for exit row seats better than cabin crew onboard? Like I said we have always been responsibile for moving pax who cannot sit there. Not just since free seating. Having free seating makes it nicer as we no longer have to apologise for the CSAs 'oversight'. (Not blaming CSAs - they always had enough to worry about!)
To answer your other question. ANY pax who think they may need extra time with boarding is invited to board two minutes prior to other customers. They just need to be at the gate at -17 mins.
As to the short turn arounds... I have not heard of any major problems. The caterers seem to have a hard time with the 3 minutes they get to do everything. Half our turn arounds are longer than 25 minutes in the current schedule. I think it is just until we get used to it all.
**Just to reiterate. Your issues with JQ exit row pax and FAs assessing suitability are common to almost EVERY airline throughout the world - not just JQ**
We have always assesed the suitability of exit row pax. Even when the CSAs were allocating the seats. We ask the pax to read the card and ask them if they have any questions. You can soon tell if someone does not speak English, for example. Sometimes their friends will try to hide it but you just ask them directly. If they can't respond you move them. Someone who is deaf will know they must be able to HEAR cabin crew instructions as they said they have read the briefing card (the SAME as used by QF). I quite often have pax (before and after free seating) volunteer they are unsuitable to sit at exits.
If someone is hiding an ailment or disability it is our job (although not always nice) to ask them. For example "Are you more than six months pregnant?" "Do you have a prosthetic limb?" "Can you hear what I am saying?" "Do you understand English?" "Are you able to fasten you seatbelt?" We always do it discreetly and it is part of our job. Cabin crew at all airlines do this every day. If pax choose to hide or lie about their disability then they are breaking CASA regulations and it is on their back. I am a flight attendant - not a doctor or a psychic. I cannot make any judgement regarding someone's condition apart from what they tell me and what is required under CASA regulation.
So are you saying that the CSAs at QF can assess pax suitability for exit row seats better than cabin crew onboard? Like I said we have always been responsibile for moving pax who cannot sit there. Not just since free seating. Having free seating makes it nicer as we no longer have to apologise for the CSAs 'oversight'. (Not blaming CSAs - they always had enough to worry about!)
To answer your other question. ANY pax who think they may need extra time with boarding is invited to board two minutes prior to other customers. They just need to be at the gate at -17 mins.
As to the short turn arounds... I have not heard of any major problems. The caterers seem to have a hard time with the 3 minutes they get to do everything. Half our turn arounds are longer than 25 minutes in the current schedule. I think it is just until we get used to it all.
**Just to reiterate. Your issues with JQ exit row pax and FAs assessing suitability are common to almost EVERY airline throughout the world - not just JQ**
Join Date: Jul 1999
Location: Sydney
Posts: 817
Likes: 0
Received 0 Likes
on
0 Posts
(I wouldn't have the balls to turn away a pax late by 30 seconds or two minutes!)
Then... mr and mrs Alwaysrunlate turn up two minutes late for the REVISED check in cut off of 25 minutes.... so, do you have the balls to turn them away this time ?
Sorry folks, there HAS to be a line in the sand somewhere. I appluade JetStar for their stand!
I wonder if JQ could perhaps let pax without baggage check in up to -15 mins. And let people with baggage check in until then but charge a 'late' fee if they miss the 30 minute cut off.
Join Date: Jan 2001
Location: NSW Australia
Posts: 233
Likes: 0
Received 0 Likes
on
0 Posts
My theory is that buying an airline ticket somehow changes people fundamentally.
Suddnely they become unable to read a watch, organise themselves, read airbridge/gate numbers or hear PA boarding calls. When they get on board they often become unable to control their behaviour, their temper or their level of sobriety. What's more, nothing is their fault! The car broke down, the clothes got back late form the dry cleaners - IT WASN'T MY FAULT!We really do live in an era of lack of any personal responsibility.
I think that it will take a while for people in Australia to get used to this basic premise in LCC - YOU GET WHAT YOU PAY FOR!!! On an airline that has no seat allocation, you would think that people could organise themselves to be there on time - maybe even a little early? And if the ticket is not refundable, then this is why it was cheap in the first place!!
Or maybe I should be flying freight that doesn't answer back
Suddnely they become unable to read a watch, organise themselves, read airbridge/gate numbers or hear PA boarding calls. When they get on board they often become unable to control their behaviour, their temper or their level of sobriety. What's more, nothing is their fault! The car broke down, the clothes got back late form the dry cleaners - IT WASN'T MY FAULT!We really do live in an era of lack of any personal responsibility.
I think that it will take a while for people in Australia to get used to this basic premise in LCC - YOU GET WHAT YOU PAY FOR!!! On an airline that has no seat allocation, you would think that people could organise themselves to be there on time - maybe even a little early? And if the ticket is not refundable, then this is why it was cheap in the first place!!
Or maybe I should be flying freight that doesn't answer back
Persona non grata
Join Date: Feb 2003
Location: Brisbane, Australia.
Posts: 324
Likes: 0
Received 0 Likes
on
0 Posts
Kaptin M,
As I am sure you realise
my safety concerns are about the lack of preflight checks by LAMEs at Jetstar.
IF there is a problem with emergency exits, in their defence, it is not only at Jetstar.
Some years back I used to fly up and back to CNS every week with AN Australian Airline as a full fare pax, and in those days as a frequent flyer member you could book an exact seat, so I used to always book an emergency row aisle seat.
To my amazement one day, as I was seated in one of these seats, one of the F/As asked me to move for a minute so as a guy with a broken leg in plaster could to the window seat.
I pointed out that while I had the utmost sympathy for him, how was I and many others meant to escape passed him in an emergency, to which she replied that she hadn't even thought of that.
On the same flight one day (different day) with the A320 running late from MEL, they boarded the flight very soon after arrival to try to pick up time.
I was seated in my normal seat looking out the window at all the activity, when one of the F/As told me to put my seat belt on BECAUSE the seat belt light was on. I pointed out that this was illegal and I would NOT, however I was PERFECTLY HAPPY to wait in the aerobridge until the refuelling was finished.
She said we will see about this, and stormed off to the cockpit.
Next thing the Pilot is on the PA announcing that all pax should remain seated but NOT fasten their seat belts until advised.
And NO she never did apologise.
As I am sure you realise
my safety concerns are about the lack of preflight checks by LAMEs at Jetstar.IF there is a problem with emergency exits, in their defence, it is not only at Jetstar.
Some years back I used to fly up and back to CNS every week with AN Australian Airline as a full fare pax, and in those days as a frequent flyer member you could book an exact seat, so I used to always book an emergency row aisle seat.
To my amazement one day, as I was seated in one of these seats, one of the F/As asked me to move for a minute so as a guy with a broken leg in plaster could to the window seat.
I pointed out that while I had the utmost sympathy for him, how was I and many others meant to escape passed him in an emergency, to which she replied that she hadn't even thought of that.
On the same flight one day (different day) with the A320 running late from MEL, they boarded the flight very soon after arrival to try to pick up time.
I was seated in my normal seat looking out the window at all the activity, when one of the F/As told me to put my seat belt on BECAUSE the seat belt light was on. I pointed out that this was illegal and I would NOT, however I was PERFECTLY HAPPY to wait in the aerobridge until the refuelling was finished.
She said we will see about this, and stormed off to the cockpit.
Next thing the Pilot is on the PA announcing that all pax should remain seated but NOT fasten their seat belts until advised.
And NO she never did apologise.
Evertonian
amos2...you're a naughty boy! Josh & Ditzy are in the throws of enthusiasm & positive "new job" spirit. Let them enjoy the ride for as long as they can.
Josh & Ditzy are in the throws of enthusiasm & positive "new job" spirit. Let them enjoy the ride for as long as they can.
Moderate, Modest & Mild.
Thanks for your rapid response, ditzyboy.
It's not only QF CSA's - I really do wonder sometimes if some CSA's have given any consideration to some of the pax one sometimes sees seated at the Emergency row exits!
Unfortunately for the airlines, most tardy pax are aware that if they have checked-in baggage, the airline must either delay the flight and offload the bag(s) or page the passenger (and delay departure).
The best solution in maintaining an on-time departure, was a system I experienced in Istanbul several years ago.
After passing through the boarding gate, pax then walked past and identified their check-in baggage, which was immediately removed and loaded onto the aircraft.
Not only did this mean that any pax with check-in, who hadn't shown by boarding time was left behind along with his bags, but from the security aspect any non-accounted for bags were also isolated.
Edit: You have just raised an issue that I have been meaning to air
for some time, lame, but keep forgetting. I have noticed, when flying on QANTAS, after the seat belt sign is switched off the F/A will make an announcement along the lines of, "The captain has turned off the seat belt sign, however it is a requirement that while you are seated you have the seat belt fastened"
Really? A requirement of whom?
The onboard Storm Troopers, perhaps.
So are you saying that the CSAs at QF can assess pax suitability for exit row seats better than cabin crew onboard?
Unfortunately for the airlines, most tardy pax are aware that if they have checked-in baggage, the airline must either delay the flight and offload the bag(s) or page the passenger (and delay departure).
The best solution in maintaining an on-time departure, was a system I experienced in Istanbul several years ago.
After passing through the boarding gate, pax then walked past and identified their check-in baggage, which was immediately removed and loaded onto the aircraft.
Not only did this mean that any pax with check-in, who hadn't shown by boarding time was left behind along with his bags, but from the security aspect any non-accounted for bags were also isolated.
Edit: You have just raised an issue that I have been meaning to air
for some time, lame, but keep forgetting. I have noticed, when flying on QANTAS, after the seat belt sign is switched off the F/A will make an announcement along the lines of, "The captain has turned off the seat belt sign, however it is a requirement that while you are seated you have the seat belt fastened"Really? A requirement of whom?
The onboard Storm Troopers, perhaps.
Join Date: Jan 2001
Location: NSW Australia
Posts: 233
Likes: 0
Received 0 Likes
on
0 Posts
Kaptin M,
It is a company requirement that we mention the seatbelts in PAs to the passengers.
This is in the hope that, after being hit with this message several times, the passengers will actually wear their seatbelts while seated. How many times have you heard of passengers being injured in unforecast turbulence? How many of these people have probably not been wearing their seatbelts while seated? How many of these people would then blame the airline for not being adequately briefed - see my other post above.
Surely you are not suggesting that this REQUIREMENT is just preempted by the cabin crew (storm troopers) in a fit of pique aimed at discomforting the passengers?
It is a company requirement that we mention the seatbelts in PAs to the passengers.
This is in the hope that, after being hit with this message several times, the passengers will actually wear their seatbelts while seated. How many times have you heard of passengers being injured in unforecast turbulence? How many of these people have probably not been wearing their seatbelts while seated? How many of these people would then blame the airline for not being adequately briefed - see my other post above.
Surely you are not suggesting that this REQUIREMENT is just preempted by the cabin crew (storm troopers) in a fit of pique aimed at discomforting the passengers?
Join Date: Mar 2002
Location: Australia
Posts: 756
Likes: 0
Received 0 Likes
on
0 Posts
Buster -
Not a new job for me. Just another uniform to add to the collection! I reckon Impulse FAs must be 'up there' in the number of uniforms one can wear in 3.5 years! My 'enthusiasm' is really just astonishment that it all works so well - free seating and what not. Like many of my colleagues I was somewhat apprehensive to say the least. Just goes to show maybe sometimes management do know what they are doing...
Speaking of which. Does anyone know the ins and outs of the remote control pushback things that attach the the LH main gear? Whilst they may be technologically advanced they drive like a shopping trolley! I have fallen victim to them whilst doing the demo. Head butting the lockers and falling onto pax is never glamourous! Or is it just the operator (ground staff or engineer or tech crew???) getting used to it?
Not a new job for me. Just another uniform to add to the collection! I reckon Impulse FAs must be 'up there' in the number of uniforms one can wear in 3.5 years! My 'enthusiasm' is really just astonishment that it all works so well - free seating and what not. Like many of my colleagues I was somewhat apprehensive to say the least. Just goes to show maybe sometimes management do know what they are doing...
Speaking of which. Does anyone know the ins and outs of the remote control pushback things that attach the the LH main gear? Whilst they may be technologically advanced they drive like a shopping trolley! I have fallen victim to them whilst doing the demo. Head butting the lockers and falling onto pax is never glamourous! Or is it just the operator (ground staff or engineer or tech crew???) getting used to it?