I just cannot believe this outfit.
QUOTE...
As Jetstar moves to join battle with Virgin Blue for the hearts and minds of budget travellers, no stone is being left unturned to reduce costs and gain a competitive edge.
ENDQUOTE...
While obviously they will HAVE to keep costs down to maintain these cheap airfares, from people I have spoken to in the last few days, they are NOT winning the hearts and minds of anyone.
You will NOT win over the average Joe Public by leaving people behind and refusing them a refund, or by having lower safety standards (although legal) than the other Airlines.