Well you are just in luck as the Wales Air Network has uploaded Manx2.com information on Compensation & Assistance in the last 48 hours.

This guide will offer you advice on

• Cancellations, changes of schedules
• Delays
• Denial of carriage

all information has been provided and can also be found on the Manx2.com website

click here to view Compensation & Assistance Guide

Both a non sequitor, and an advertisement....?

TA

The easy suggestion is to either take a look at info provided by the Civil Aviation Authority under the EC Regulation 261/04 by visiting the CAA Website here

or

If you believe that you have not been treated fairly and don't believe an airline has provided you with what they are contracted to do so or instructed as in EC Regulation 261/04. Then you could always get in touch with

Air Transport Users Council
Room K705
CAA House
45-59 Kingsway
London
Tel: +4 20 7240 6061

I'm sure i have read on the Manx2.com website that it is covered under the legal system of England & Wales

virginblue the simple answer is:

At no point have Manx2 had on sale the GLO-JER route past September 2010. This is when the route will finish for the Winter, therefore there are no passenger to reaccomodate :ok:

Any questions? The route will continue until the end of September. and reappear next spring!1

FS01, thanks for the clarification. Reading GLOworm's post I was under the impression that the end of the GLO-JER services was a new development.

As an excuse, I should add that Flybe has cancelled a NQY-EDI flight I was booked on for September - which has resulted in a lot of additional costs for me. Therefore I was already fearing another major mix up of travel plans. := One lesson i have learned this summer is that it is not wise to book seasonal routes for the end of September - at least not with Flybe....

Just a reminder. Manx2 is not based in the EU, and in fact is not a carrier. Would be interesting to see what happens if the lifting carrier break the rules at Manx2's request.... one for our Lords and Masters in Kingsway, I would guess....

Like all companies, Manx2 will obey the law of the country in which it is registered and the countries in which it operates. Contractually with other parties, it can adopt any law with mutual assent - and in most cases, the laws of England and Wales (note this, there is no such thing as British Law!) are specified.

TA

TA

261 will still apply the operating airline is EU registered and the route start or finishes in the EU so the rules still apply.

Xtype

Ah but that's the point, Xtype.

If say BA are naughty and break the rules on a flight from DXB to LHR, 261 applies. No worries. They are both the lifting carrier and the ticketing carrier.

What happens though if Manx2 cancel a service from say IOM to GLO? Does the lifting carrier get the rap? Or does the ticketing agent?

Interesting!

TA

As you say DK will have fun with that one! It should be Manx 2 or the lifting carrier as the route is within the EU. I would like to see the acmi contracts could be interesting reading.......

Xtype

xtypeman all Manx2 operators are EU AOC holders therefore it is not an issue, it applies and as already stated GLO-JER was never on sale for W10 so therefore there is no issue!!!

I believe the buck stops with Manx2 and their operators will not have any involvement.

Wouldn't this be the same if you booked flight only with Thomson or Thomas Cook and they chartered in another airline to operate a route on their behalf?

Technically speaking, any contract a Manx2.com passenger enters into is between the passenger and Manx2.com. So any legal problems in the first place are contract law issues between those two parties. Manx2.com then charters planes to fulfil the contract. The EU regulation just opens up additional rights, and those are related to the operating carrier. They do not replace or limit your rights in relation to the partner of the contract, pretty much as in a traditional IT package deal.

That said, there must be more to this as all Manx2.com flights are done under the "NB" designator which would indicate a lease rather than a charter. How come that Manx2.com as a ticket agent holds a IATA designator? Wouldn't it be logical if the flights were operated under the designator of the carrier they use - or is this "NB" just a half legal marketing gimmick?

Thanks, Virginblue - therein lies my question, and, I suspect xtype's. This is not a standard charter arrangement as per Thomsonfly. It is some sort of halfway house.

TA

Interesting point (though I think you mean "NM"), since IATA demands a valid AOC in order to issue a 2-letter code (see IATA code application form (Word file). Did Manx2 at any stage operate flights under their own AOC?

C.

Talk today of Manxy2 getting 2 new Beech 1900s from Holland. Anyone know what thats about? would they be Cs or Ds

1900Ds coming from Orange aircraft Leasing I hear.

Orange Aircraft Leasing BV is what I have heard also as being the supplier.

Would the 1900Ds be additional capacity or to replace existing aircraft in the fleet? Jethros shows 3 x D228 and 3 x LET410, plus one J31 and one Metroliner as comprising the current fleet. Is that correct or have there been any recent changes?

must be for their new hub at CWL. They were looking at 2 more J31s a few weeks ago.

Are Manx2 planning to expand at CWL then?

Maybe they hope to tye it in with renewal of the CWL PSO contract or pick up some Arran routes from out of there to Ireland as they seem to be expanding there right now. Not sure if its sensible with the Irish economy in such a mess though?