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-   -   TUI Airways (https://www.pprune.org/airlines-airports-routes/600845-tui-airways.html)

CabinCrewe 28th Jun 2018 20:45

At least the transatlantics ex GLA are better with Cancun and Orlando running to time

Cazza_fly 28th Jun 2018 23:00

Has this become the delay watch thread ?

I'm not sure of the obsession ? Unfortunately all airlines are subject to delays and cancellations, particularly in the (UK) summer months where aircraft utilisation is at its peak and with more passengers travelling it will always be harder to recover when a delay does occur. Airlines don't want these delays nor plan them on purpose. If anything, being on a TUI flight or other charter operator could probably be the best deal should you find yourself in the unfortunate event of a severe delay. They will endeavour to get you to and from your destination on a planned flight rather than just cancel and rebook whenever availabilty arises. They may also more often than not have the flexibility of using resort hotels to keep you in the event of an extreme/indefinite delay. They've also got a reputation on priding themselves with their ontime performance - which is available for all to see. So whilst a small number of flights may be going through a rough patch, in the grand scheme of things anc with a summer of horrendous slot restrictions ontop, they're probably not doing too badly.

azz767 29th Jun 2018 14:51

I think it’s more the increased frequency of the delays this year, for example I’m at MAN now as I type waiting to go to Ibiza and G-OBYG has been on the ground since five to 3 due to take off at 4.45 but we are delayed til 6 o’clock. It seems they are struggling to keep to schedule across the board

Buster the Bear 29th Jun 2018 23:34

Remember capacity restrictions over Europe due ATC srikes.

azz767 30th Jun 2018 08:46

That was what we were told by the captain, also the TUI computers broke down yesterday afternoon at MAN meaning all passenger checks had to be done manually

ROC10 1st Jul 2018 10:24

Does anyone know why Thursday’s DLM-ABZ was diverted to NCL?

G-FDZZ flew up to ABZ, circled around and then went down to NCL and didn’t fly back up to ABZ until the next morning. This meant the CFU flight was around 3-4 hours late leaving and delayed the outbound GLA flight which caused the cruise ship to leave over three hours late.

This diverting to NCL has happened a few times on ABZ flights, even when the flights are pretty much on time, yet the return CFU was very late but still landed at ABZ.

Vokes55 1st Jul 2018 16:00

Fog at ABZ

ROC10 2nd Jul 2018 19:10


Originally Posted by Vokes55 (Post 10185870)
Fog at ABZ

Ah, thought it might be something like that.

I’m guessing EDI is too busy to take the diversions?

Callum Paterson 2nd Jul 2018 19:35

EDI probably was but I doubt GLA was.

forsythscott 2nd Jul 2018 23:14


Originally Posted by Callum Paterson (Post 10186797)
EDI probably was but I doubt GLA was.

GLA doesn't have the staff most of the time to deal with any TUI diverts.

dbm44 4th Jul 2018 08:06

"This diverting to NCL has happened a few times on ABZ flights"

Really could have fooled me, you would think they had never seen a diversion before. What an utter shambles at NCL.

Ground staff did not have a clue. They provided only one bus for a full 737 and then resorted to asking taxi drivers dropping off at the airport if they would go to Aberdeen. Young kids were left shivering outside waiting for hours after aircraft had landed.

Captain did not explain why diversion was to NCL and not EDI or GLA.

EDI looked pretty foggy, although open when we eventually drove past 5 hours later, so perhaps that was reason for NCL choice. I would suggest in any future diversion that it would be good for Captain to explain why the chosen diversion airport is so far away.

Vokes55 4th Jul 2018 09:41


Young kids were left shivering outside waiting for hours after aircraft had landed.
Oh please, save us the Daily Mail sob story.

The captain probably didn’t say why because he didn’t know. They would have had a list of alternates on the flight plan ranked commercially and picked the highest one that was open and available. At most they would’ve asked operations through ACARS. It’s not his job to know why the company favour one airport over another commercially.

If you really want an explanation, it’s most likely because Newcastle is a 737 crew base, so it would’ve been easier to get the aircraft back to Aberdeen the next day. Slap on the wrist for the captain not knowing this and saving those poor children from pneumonia.

SWBKCB 4th Jul 2018 10:32

Running an airline would be easy if it wasn't for all those pesky passengers :ok:

ROC10 4th Jul 2018 13:13


Originally Posted by dbm44 (Post 10188035)
"This diverting to NCL has happened a few times on ABZ flights"

Really could have fooled me, you would think they had never seen a diversion before. What an utter shambles at NCL.

Ground staff did not have a clue. They provided only one bus for a full 737 and then resorted to asking taxi drivers dropping off at the airport if they would go to Aberdeen. Young kids were left shivering outside waiting for hours after aircraft had landed.

Captain did not explain why diversion was to NCL and not EDI or GLA.

EDI looked pretty foggy, although open when we eventually drove past 5 hours later, so perhaps that was reason for NCL choice. I would suggest in any future diversion that it would be good for Captain to explain why the chosen diversion airport is so far away.

I’m guessing you were on this flight?

That does not sound like a nice experience at all, especially considering the flight times were awful enough already.

I actually thought they might have put all of you up in a hotel (or perhaps even left you at NCL - which obviously wouldn’t have been good either), and flew you back up in the aircraft in the morning.

EDI was certainly open (and I assume a 737 crew base? Correct me if I’m wrong) as the TUI DLM-EDI landed shortly after the ABZ divert. I was concerned the EDI flight may have been diverted too as I was flying on the early EDI-CFU on Friday. The ABZ delay ended up delaying the outbound GLA so our cruise ship was held up for over three hours. The weather in the Edinburgh area was glorious on Thursday and no signs of fog when we were headed to the airport on Friday morning.

ROC10 4th Jul 2018 13:30


Originally Posted by Vokes55 (Post 10188113)


Oh please, save us the Daily Mail sob story.

The captain probably didn’t say why because he didn’t know. They would have had a list of alternates on the flight plan ranked commercially and picked the highest one that was open and available. At most they would’ve asked operations through ACARS. It’s not his job to know why the company favour one airport over another commercially.

If you really want an explanation, it’s most likely because Newcastle is a 737 crew base, so it would’ve been easier to get the aircraft back to Aberdeen the next day. Slap on the wrist for the captain not knowing this and saving those poor children from pneumonia.

Isn’t EDI a 737 crew base?

I completely understand your viewpoint but if I was in this situation I would also want an explanation. I don’t think it’s a step too far for them to “really want an explanation”.

Vokes55 4th Jul 2018 14:14

The explanation would be fog in Aberdeen, and the unavailability or unsuitability of closer alternates. It often happens that airports are unavailable for divert for specific reasons. Heathrow was unavailable to be used as a planned alternate when they changed the ATC systems in April, Stansted is unavailable during certain hours in the evening, Bournemouth is unavailable after 10pm during the Winter. Of course in a low fuel situation, it is a different matter, but with sufficient fuel the crew would've been directed towards Newcastle by the flightplan and/or operations, and they wouldn't necessarily be told the reason why.

Yes EDI is a 737 crew base, but the chance of finding a crew to come in on their days off to position the aircraft up to ABZ is far greater in a three aircraft base than a one aircraft base.

dbm44 4th Jul 2018 15:18


Originally Posted by SWBKCB (Post 10188162)
Running an airline would be easy if it wasn't for all those pesky passengers :ok:

Exactly. And yes I was on this flight.

The point I was making was quite simple. Anyone flying in and out of ABZ knows that diversions can happen. It has been happening for years, fog, the (old) airport closing hours etc

I fully appreciate that the Captain can only go where operations tell him. However there was significant anger around the passengers seated around me when it was announced that Newcastle was the diversion, with everyone asking why not GLA, why not EDI. Everyone knew that the transfer time home had just doubled.

I would have thought that given the aircraft had departed GLA -> DLM -> ABZ, the Captain would have been aware that his passengers would have a reasonable expectation that they would land in EDI or GLA if ABZ was unavailable.

A simple "Sorry folks EDI and GLA is not currently available", but like I said there was no explanation other than Aberdeen is a coastal city and it gets fog. Yeah we know, we live there.

McBruce 6th Jul 2018 18:06


Originally Posted by ROC10 (Post 10188295)


I’m guessing you were on this flight?

That does not sound like a nice experience at all, especially considering the flight times were awful enough already.

I actually thought they might have put all of you up in a hotel (or perhaps even left you at NCL - which obviously wouldn’t have been good either), and flew you back up in the aircraft in the morning.

EDI was certainly open (and I assume a 737 crew base? Correct me if I’m wrong) as the TUI DLM-EDI landed shortly after the ABZ divert. I was concerned the EDI flight may have been diverted too as I was flying on the early EDI-CFU on Friday. The ABZ delay ended up delaying the outbound GLA so our cruise ship was held up for over three hours. The weather in the Edinburgh area was glorious on Thursday and no signs of fog when we were headed to the airport on Friday morning.


EDI has a NOTAM which says it won't accept diversions unless its an emergency due to capacity issues for the duration of the peak summer months. It was the same last year too. NCL probably better choice commercially over GLA since its a 737 base with crews etc

LiamNCL 22nd Jul 2018 10:39

Anyone have any info on TOM1643 ALC-NCL ? over 24 hours delayed now G-TAWI still on the ground in Alicante.

Cazza_fly 22nd Jul 2018 11:27


Originally Posted by LiamNCL (Post 10203024)
Anyone have any info on TOM1643 ALC-NCL ? over 24 hours delayed now G-TAWI still on the ground in Alicante.

Aircraft tech issue and crew ran out of legal operating hours. Sourcing in a spare at this time of year is easier said than done. Pax are due to return this afternoon.

LiamNCL 22nd Jul 2018 12:08


Originally Posted by Cazza_fly (Post 10203061)
Aircraft tech issue and crew ran out of legal operating hours. Sourcing in a spare at this time of year is easier said than done. Pax are due to return this afternoon.

Yeah was just looking its scheduled to depart in about an hours time

ROC10 23rd Jul 2018 12:15

Does anyone know why G-TUID operated MAN-MAH-ALC-MAN on Saturday? The aircraft left MAH and headed straight for ALC so was obviously planned. Was it something to do with the G-TAWI NCL delay?

Earlier in the day, it operated MAN-ALC-MAN.

rog747 23rd Jul 2018 12:55


Originally Posted by ROC10 (Post 10203886)
Does anyone know why G-TUID operated MAN-MAH-ALC-MAN on Saturday? The aircraft left MAH and headed straight for ALC so was obviously planned. Was it something to do with the G-TAWI NCL delay?

Earlier in the day, it operated MAN-ALC-MAN.

sounds like a rescue stop to me

azz767 23rd Jul 2018 17:49

What’s the deal with the 767’s this summer? I know G-OBYK is staying in Sweden, but G-OBYH took me to Ibiza 3 weeks ago from MAN, but is now back in Sweden, I thought it was odd because the IFE only had Scandinavian languages as options

ROC10 23rd Jul 2018 17:57


Originally Posted by azz767 (Post 10204131)
What’s the deal with the 767’s this summer? I know G-OBYK is staying in Sweden, but G-OBYH took me to Ibiza 3 weeks ago from MAN, but is now back in Sweden, I thought it was odd because the IFE only had Scandinavian languages as options

YH and YK seem to be permanently operating from the Nordics (unsure why they continue to be registered under TUI UK - in fact, YK was only recently "transferred" to TUI UK but hasn't done any UK flying).

YH swapped with YF and spent a few days working from MAN this summer before swapping back - I think the reason was so it could visit LTN, but could be wrong.

LiamNCL 23rd Jul 2018 20:04


Originally Posted by ROC10 (Post 10203886)
Does anyone know why G-TUID operated MAN-MAH-ALC-MAN on Saturday? The aircraft left MAH and headed straight for ALC so was obviously planned. Was it something to do with the G-TAWI NCL delay?

Earlier in the day, it operated MAN-ALC-MAN.

parts for G-TAWI in guessing as someone mentioned it had a damaged Windsheild ?

ROC10 23rd Jul 2018 21:09


Originally Posted by LiamNCL (Post 10204216)
parts for G-TAWI in guessing as someone mentioned it had a damaged Windsheild ?

No mention of a windshield on here but if that’s true then I guess it makes sense. I can’t imagine the Manchester-bound passengers would be very happy about that.

LiamNCL 24th Jul 2018 05:28


Originally Posted by ROC10 (Post 10204257)


No mention of a windshield on here but if that’s true then I guess it makes sense. I can’t imagine the Manchester-bound passengers would be very happy about that.

i heard elsewhere it was a cracked windsheild whether that is true or not but G-TUID calling in from MAH would back that claim up.

737James 6th Aug 2018 12:15

Does anybody know how many 737 Max's TUI UK will have for summer 19 ? Also any idea where these are going to be based, I presume they will be used to replace 757s to do the Cape Verde and longer flights.

awwdabaaby 6th Aug 2018 13:03


Originally Posted by 737James (Post 10216099)
Does anybody know how many 737 Max's TUI UK will have for summer 19 ? Also any idea where these are going to be based, I presume they will be used to replace 757s to do the Cape Verde and longer flights.

the max will most probably be based at Gatwick and Manchester, I know Glasgow is getting a 737 as well as the 757 next summer but will most probably be the standard 738

MUFC_fan 6th Aug 2018 14:02


Originally Posted by awwdabaaby (Post 10216154)
the max will most probably be based at Gatwick and Manchester, I know Glasgow is getting a 737 as well as the 757 next summer but will most probably be the standard 738

2 737s at GLA.
737MAXs at MAN.

awwdabaaby 6th Aug 2018 14:11


Originally Posted by MUFC_fan (Post 10216202)
2 737s at GLA.
737MAXs at MAN.

where did you find out it's 2 737s at Glasgow

OltonPete 6th Aug 2018 17:03

Boeing 757's
 

Originally Posted by MUFC_fan (Post 10216202)
2 737s at GLA.
737MAXs at MAN.

Boeing 757's

Jethro's shows 757 "EU" leaving December 18, EV leaving Spring 19 along with BG & BH which really hits home that this type in TUI days are numbered and only one full summer season left.

I know it hardly matters as the fleet will be zero in summer 2020 but which bases will lose some or all of their 757's next summer? I suppose BHX could be a candidate as short-haul aircraft 8 arrives only one year after short-haul aircraft 7 arrived?

Pete

737James 6th Aug 2018 17:31

So at present nobody is really sure how many Max's they will have for Summer 19, Personally I would imagine that there will be at least one based at LGW,MAN and BHX. I did hear recently from a Swissport staff member that EMA was getting one by July which i cant see if they are being brought in to replace the old 757s unless there are some longer routes that they want to do and need the range

exlatccatsa 6th Aug 2018 19:52

RT callsign change tonight
 
TUI AIR becomes TOMJET tonight. Much easier for the ATC guys. Seeing a TOM123 callsign and having to say TUI AIR123 was confusing, much better as TOMJET123

Packer27L 6th Aug 2018 22:49


Originally Posted by exlatccatsa (Post 10216563)
TUI AIR becomes TOMJET tonight. Much easier for the ATC guys. Seeing a TOM123 callsign and having to say TUI AIR123 was confusing, much better as TOMJET123

At least the callsign was the same as the word painted on the side of the aeroplane. Changing callsigns for the second time in a few months seems a little odd...and TUIAIR rolls off the tongue much better than TOMJET. Just my £0.02.

yeo valley 7th Aug 2018 00:39

BRS is due to have 2 max to replace the 2 757. Im not sure if this is next summer or the summer after.

BigDaddyBoxMeal 7th Aug 2018 04:49


Originally Posted by exlatccatsa (Post 10216563)
TUI AIR becomes TOMJET tonight. Much easier for the ATC guys. Seeing a TOM123 callsign and having to say TUI AIR123 was confusing, much better as TOMJET123

Who makes these decisions? :ugh:

If they had to change it from TUIAIR because it clashed with TUIJET (TUI), then surely TOMJET won’t be much better?

Should’ve gone back to TOMSON!

Reacher19 7th Aug 2018 06:29

I believe another airline has already taken the Thomson callsign!

oldart 7th Aug 2018 08:42

I always thought Britannia sounded better, I believe that's where BY came from.


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