British Airways-2
Paxing All Over The World
Joined: May 2001
Posts: 10,841
Likes: 328
From: Hertfordshire, UK.
Joined: Feb 2019
Posts: 282
Likes: 38
From: Godalming
The Competition and Markets Authority (CMA) has today opened enforcement cases into both British Airways (BA) and Ryanair (FR) after they conducted investigations back in December 2020 following reports that consumers were being denied refunds for flights that they could not legally take.
https://www.gov.uk/government/news/c..._content=daily
As the article states, it should not be assumed at this stage that any of the airlines have breached the law as it is only a court that can decide whether such a breach has occurred.
https://www.gov.uk/government/news/c..._content=daily
As the article states, it should not be assumed at this stage that any of the airlines have breached the law as it is only a court that can decide whether such a breach has occurred.
Joined: Aug 2008
Posts: 1
Likes: 0
From: Germany
In my experience BA already is a low cost carrier charging sometimes insanely high fares experially for their mediocre First and Business product. If they go lower cost they would be getting dangerously close to a No Cost airline....
Joined: Sep 2015
Posts: 93
Likes: 0
From: Europe
I don’t see how it can get any worse than their current EuroTraveller offering… buy-on-board sandwiches, over-priced drinks and hard seats with no legroom. I’m surprised ‘High Life’ is still free to be honest.
There was a time when I thought the ‘All Day Deli’ nose bag was a poor show vs the traditional meal trays that preceded them, but how I long for even those days now.
It’s already just another low cost airline, they just want an excuse to take advantage of desperate unemployed pilots whilst they can - I bet the fares don’t get any cheaper though!
There was a time when I thought the ‘All Day Deli’ nose bag was a poor show vs the traditional meal trays that preceded them, but how I long for even those days now.
It’s already just another low cost airline, they just want an excuse to take advantage of desperate unemployed pilots whilst they can - I bet the fares don’t get any cheaper though!
Joined: Aug 2020
Posts: 39
Likes: 1
From: Lounge
oxenos
Not quite sure what you're getting at here. BA didn't seem to quite crack the formula with GO but selling it has been viewed in some quarters as a commercial mistake - GO became a success and then merged into easyJet while they, and the LCC sector in general, have gone from strength to strength since. BA has tried to compete to the detriment of their brand and reputation over the past few years so perhaps establishing an LCC will allow them to focus on the full service market once again.
QF, SQ, JAL, ANA, LH etc have all shown that legacy carriers can accommodate LCC in their group of companies so it could well be argued that BA are coming to the party rather late.
Not quite sure what you're getting at here. BA didn't seem to quite crack the formula with GO but selling it has been viewed in some quarters as a commercial mistake - GO became a success and then merged into easyJet while they, and the LCC sector in general, have gone from strength to strength since. BA has tried to compete to the detriment of their brand and reputation over the past few years so perhaps establishing an LCC will allow them to focus on the full service market once again.
QF, SQ, JAL, ANA, LH etc have all shown that legacy carriers can accommodate LCC in their group of companies so it could well be argued that BA are coming to the party rather late.
Joined: Dec 2011
Posts: 1,014
Likes: 38
From: UK
Unterwegs
As I say a few pages up, just lower the prices and call it BA, jobs a good’en.
Signing Cruz as the CEO has to be one of the biggest corporate mistakes in the company’s history. He relegated the airline to a tier 2 level of service, although it could be argued that it was already headed that way.
As I say a few pages up, just lower the prices and call it BA, jobs a good’en.
Signing Cruz as the CEO has to be one of the biggest corporate mistakes in the company’s history. He relegated the airline to a tier 2 level of service, although it could be argued that it was already headed that way.
I REALLY SHOULDN'T BE HERE
Joined: Dec 2005
Posts: 2,457
Likes: 544
From: TOD
Regarding legacies running locos it is worth pointing out that for Lufthansa at least, it is done at great cost. Mainline subsidises Eurowings to the tune of hundreds of millions.
Flashes from the Archives of Oblivion
Joined: Jan 2000
Aviation Qualifications: SLF
Posts: 1,171
Likes: 189
From: 03 ACE
Glad to hear this !
At the height of the pandemic, I was booked on 2 legs with Iberia to the UK with an overnight stay near T5.
I was supposed to then fly to LA.
All access at the time to the US became legally forbidden.
BA refused to consider a refund as the flight still might run
I was expected to fly the other legs, stay overnight and turn up for a flight that I was not legally entitled to take !!
Only IF the flight was cancelled by BA was there a chance of any refund !
At the height of the pandemic, I was booked on 2 legs with Iberia to the UK with an overnight stay near T5.
I was supposed to then fly to LA.
All access at the time to the US became legally forbidden.
BA refused to consider a refund as the flight still might run
I was expected to fly the other legs, stay overnight and turn up for a flight that I was not legally entitled to take !!
Only IF the flight was cancelled by BA was there a chance of any refund !
Joined: Aug 2009
Posts: 1,149
Likes: 49
From: BMA
In BA's credit they issued vouchers which you could apply for to protect the value of your ticket. Lots of carriers didn't refund and in many places people are still fighting to get some credit or money back.
Joined: Aug 2009
Posts: 1,149
Likes: 49
From: BMA
Few airlines offer refunds if you can’t meet the requirements to travel. It’s your job to meet them when you book a flight (granted the circumstances changed) but BA did offer a voucher as I said. It’s better than nothing which a lot of carriers - particularly outside Europe did.
Flashes from the Archives of Oblivion
Joined: Jan 2000
Aviation Qualifications: SLF
Posts: 1,171
Likes: 189
From: 03 ACE
I, (we) were perfectly able to travel.
BA would have been unable to board us or risk being penalised on arrival in the US.
We would not have been allowed to board after travelling on two previous legs and overnighting at Heathrow.
Both Iberia and the Hotel refunded us within weeks !
If they could do it, why not BA ?
BA would have been unable to board us or risk being penalised on arrival in the US.
We would not have been allowed to board after travelling on two previous legs and overnighting at Heathrow.
Both Iberia and the Hotel refunded us within weeks !
If they could do it, why not BA ?
Paxing All Over The World
Joined: May 2001
Posts: 10,841
Likes: 328
From: Hertfordshire, UK.
BA discovered, along with the rest of the airline world, that not enough people will pay the price. Over the last 30 years pricing in numerous areas of commerce has moved to the pricing formula of a certain well known LCC. People have decided that they want the headline price to be low and might then pay for extras. This has been tested many times, one simple example is motor cars. The low priced threshold of a lease got people to take new cars which, ultimately, cost them more.
BA, along with the rest of the legacy carriers, cannot readily be two carriers. The example of LH and Eurowings is instructive. However, this combination of Legacy and LCC will continue in one form or another.
Each and every purchase, be it a car or a plane ticket or a take away meal, is decided upon at the time at the price on offer.
BA, along with the rest of the legacy carriers, cannot readily be two carriers. The example of LH and Eurowings is instructive. However, this combination of Legacy and LCC will continue in one form or another.
Each and every purchase, be it a car or a plane ticket or a take away meal, is decided upon at the time at the price on offer.
Joined: Feb 2002
Aviation Qualifications: AME
Posts: 4,166
Likes: 1,096
From: UK
BA have nearly 20,000 staff on Furlough. The scheme will finish at the end of September.
Redundancies, unpaid leave, part time? Take your pick but its going to hurt a lot of people.
Redundancies, unpaid leave, part time? Take your pick but its going to hurt a lot of people.
Joined: Jun 2018
Posts: 68
Likes: 6
From: St Albans
Assuming BA eventually return to LGW for the Summer schedule next year, what will they do with the Routes where they've used LHR A21N for the additional (assumed) capacity? Naples springs to mind, since it's been LHR operated, they've used A21N a few times a week whereas out of Gatwick they've only been able to operate the max size aircraft based (A320)