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Old 15th Nov 2017, 20:50
  #101 (permalink)  
 
Join Date: Jan 2013
Location: London
Posts: 2,962
Do flybe actually carry any of their own pax from Manchester now?

Thomas Cook, Singapore Airlines, Cathay Pacific, Emirates, Etihad, Virgin Atlantic, Oman Air and Air France codeshares, just to name a few. Can't be much room for any P2P pax!
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Old 15th Nov 2017, 21:09
  #102 (permalink)  
 
Join Date: Mar 2004
Location: Dorset
Posts: 135
There are 3 things I would follow as an airline CEO

1) Only pick fights that I can win
2) If a cost is avoidable, pass it on to the passenger as an ancillary charge/change passenger behaviour
3) Once you have decided upon the level of service offered by your airline, avoid confusing passengers by offering different levels of service in different parts of your network
It looks like the Flybe CEO is failing against all three of those tests then. They have picked a fight that they appear to be losing very badly, have chosen to drop baggage charges and differentiate the product across the network.

What I can't understand is that Flybe have been saying to the City very loudly that they are reducing capacity and taking rational decisions about loss-making routes. They then go and charter in four aircraft from Eastern to fly six routes, all of which must be massively loss-making if the figures being thrown about are even half-way accurate. It's totally inconsistent with their stated strategy. I do wonder whether their shareholders have any idea of just how much trouble is around the corner in this airline, both with the venture in Scotland, the bleed from Heathrow and the credit card income loss. It adds up to a bucket load of trouble, and that's even before you get onto Q400 maintenance / landing gear issues.

Someone is on a serious ego trip with all of this stuff. The last CEO's ego was damaging enough to the business and you'd have thought that corporate lessons would have been learned from that alone. Clearly not.
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Old 15th Nov 2017, 23:20
  #103 (permalink)  
 
Join Date: Feb 2017
Location: aberdeen
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albert and runway 30

Absolutely and precisely correct.

I do worry about the future of flybe with such foolhardy dalliances with eastern.

Exeter commercially needs a shake up and then put a dynamic team in there.

I fear that a few will fail and negatively impact all of us.
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Old 15th Nov 2017, 23:39
  #104 (permalink)  
 
Join Date: Jul 2005
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In relation to Loganair certainly, they should have got over the butthurt and moved on. They ought to know the value of a local brand on islands like those!
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Old 16th Nov 2017, 08:47
  #105 (permalink)  
 
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Originally Posted by cabsav View Post
Absolutely and precisely correct.

I do worry about the future of flybe with such foolhardy dalliances with eastern.

Exeter commercially needs a shake up and then put a dynamic team in there.

I fear that a few will fail and negatively impact all of us.
Do this lot never learn! return to profitability was described to us as sticking to their core business of regional connections, reducing fleet size and cutting out poor route selections. Instead we are seeing an expansion of charter flights and franchise agreements that are muddying the water some what further. Shareholders must be pulling their hair out!
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Old 16th Nov 2017, 13:49
  #106 (permalink)  
 
Join Date: Mar 2009
Location: Eas Anglia
Age: 59
Posts: 437
Can we eleborate on

"The bleed from Heathrow".

I thought these flights were full although I must confess there has never been a ringing endorsement from FlyBe in terms of "PR" which I really would have expected.


If they are not making money theSE routes would surely have gone by now ?

Do we have forensic evidence in terms of what's happening in this specific market!
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Old 16th Nov 2017, 16:43
  #107 (permalink)  
 
Join Date: Jun 2007
Location: UK
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No forensic evidence, it's not needed, just ask the experts above, they seem to know more about Flybe's business than Flybe itself. Companies must be queuing up to recruit them on a "name your salary" contract.
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Old 16th Nov 2017, 18:32
  #108 (permalink)  
 
Join Date: Jul 2017
Location: Cardiff
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Originally Posted by stewyb View Post
Do this lot never learn! return to profitability was described to us as sticking to their core business of regional connections, reducing fleet size and cutting out poor route selections. Instead we are seeing an expansion of charter flights and franchise agreements that are muddying the water some what further. Shareholders must be pulling their hair out!
Surely charter flights are a better use of their aircraft than trying to fill thin routes at prices that don't make money. The risk then is already with the tour operator.
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Old 16th Nov 2017, 21:01
  #109 (permalink)  
 
Join Date: Mar 2004
Location: Dorset
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No forensic evidence, it's not needed, just ask the experts above, they seem to know more about Flybe's business than Flybe itself. Companies must be queuing up to recruit them on a "name your salary" contract.
You can park the sarcasm unless that's your only means of response.

If you go to flybe's Investor Relations page, you can download the H1 presentation which was released on 9 November. Go to page 8 and you'll see the entry reported "includes LHR" with a negative 4.4m change. There is no other supporting stuff as to how the LHR routes are performing and nor I guess are they required to provide any. However it's fairly clear that they must be making a loss even if running full - which is possible if yields are low but costs are high.

If you do a few Google searches then you'll quickly find some pieces about performance in Scotland. If questioning the economics of running an Embraer 170 around with a single passenger aboard makes me an "armchair CEO" then that's a mantle I'll happily wear.

And if you're a Flybe employee who doesn't see any of this as a challenge or even a big issue, then good luck to you. You'll need it.
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Old 19th Nov 2017, 23:55
  #110 (permalink)  
 
Join Date: Aug 2010
Location: United Kingdom
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Does anyone know when Flybe will release flights for sale from Monday 10th September 2018 onwards?...
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Old 20th Nov 2017, 10:19
  #111 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
Posts: 1,170
Has anyone else had problems collecting Avios with Flybe?
I never get credited automatically for flights. For missing miles you can't claim before 30 days have elapsed- but also you can no longer claim after 40 days have elapsed.
That is a very tiny window to make a claim, considering the miles should be credited automatically after travel.
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Old 20th Nov 2017, 10:33
  #112 (permalink)  
 
Join Date: Feb 2005
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Posts: 151
Likewise, my BA number has never been recognised by the FlyBe booking engine.
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Old 20th Nov 2017, 10:44
  #113 (permalink)  
 
Join Date: Mar 2002
Location: EDI, LCY
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Originally Posted by Mr A Tis View Post
Has anyone else had problems collecting Avios with Flybe?
Constantly and yes, there's an absurdly short window for making a claim.
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Old 20th Nov 2017, 14:37
  #114 (permalink)  
 
Join Date: Sep 2008
Location: Channel Islands
Posts: 102
I have so far, always received mine within a couple of days of taking the return flight
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Old 20th Nov 2017, 15:17
  #115 (permalink)  
 
Join Date: Mar 2004
Location: Winchester
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Summer 2018

Originally Posted by ib26uk View Post
Does anyone know when Flybe will release flights for sale from Monday 10th September 2018 onwards?...
In response to a tweeted question I was told mid-December
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Old 20th Nov 2017, 22:33
  #116 (permalink)  
 
Join Date: Aug 2010
Location: United Kingdom
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GKMeech - Thank you !
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Old 21st Nov 2017, 00:28
  #117 (permalink)  
 
Join Date: Jul 2015
Location: UK
Posts: 423
Yes I've noticed the Avios points not updating.

Also, have any of you attempted to book flights via their app? It's a really buggie app, error messages, impossible to effectively use. I thought it was just me and then read the reviews - it's a common problem.

So we've got Avios issues and a mobile app which is buggie and unusable. Something tells me embracing technology isn't high on the priority list at flybe.
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Old 21st Nov 2017, 00:38
  #118 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
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Along with the Avios issues, the APP is useless too for any meaningful use.
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Old 21st Nov 2017, 01:45
  #119 (permalink)  
 
Join Date: Sep 2008
Location: Blighty
Posts: 3,444
A good well design well written app on a par with Easyjet's app will not come cheap. I suspect Flybe is just a bit too small an airline to really need a major app and be able to monetise the app the way larger carriers have
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Old 21st Nov 2017, 08:25
  #120 (permalink)  
 
Join Date: Sep 2008
Location: River Thames
Age: 63
Posts: 17
I believe that it is your Avios number, not BA (exec club Avios-earning) number that needs to be added with your booking. There was an issue with the IT required get only certain digits of the Avios number which also didn't/doesn't help.
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