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Manchester-2

Old 29th Dec 2018, 20:03
  #2641 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 4,401
Yes - they use kid gloves at every other airport...

or maybe fake news!

Last edited by SWBKCB; 29th Dec 2018 at 20:47.
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Old 29th Dec 2018, 20:31
  #2642 (permalink)  
 
Join Date: Jan 2000
Location: UK
Posts: 1,166
There is nothing to stop a customer changing lanes. This is another MAG silly rule that they believe stops passengers from selecting a different lane if they can observe different and less onerous screening in their new chosen lane. Quite why that should ever be the case is a mystery to me, but that’s what they say. Fallen foul of that one before now too.

Other ministry of silly rules stuff at MAG airports includes their policy on use of mobile phones in their extensive queues, their policy on taking frozen food through staff search and their approach to medicines in passenger hold baggage alongside other liquids. All are unique to MAG.
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Old 29th Dec 2018, 20:38
  #2643 (permalink)  
 
Join Date: Mar 2013
Location: UK
Age: 49
Posts: 956
changing lanes to suit is not unique to MAG
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Old 29th Dec 2018, 20:48
  #2644 (permalink)  
 
Join Date: Apr 2003
Location: Northumberland
Posts: 4,401
Nor is the ban on the use of mobile phones.
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Old 29th Dec 2018, 22:32
  #2645 (permalink)  
 
Join Date: Aug 2009
Location: Qwerty
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Originally Posted by Johnny [email protected] Pants View Post


Having been based at MAN for the last 14 years you describe something that I have never witnessed. Yes, they sometimes have their own interpretation that causes a fuss, but it’s usually short lived and gets ironed out fairly quickly. I have never ever witnessed any of them going “crazy”, nor have I ever witnessed them “barking and shouting”. I find security at MAN very straight forward, I remove my iPad and my liquids from my bag, remove my coat/blazer and my phone and put them through the scanner, I walk through the scanner and collect my belongings on the other side, simple. I have found other airports far more restrictive making me remove my belt and my shoes, neither of which I do at MAN. They aren’t perfect but they do not deserve the picture you paint.
The worst I have come across is Edinburgh when you are trying to get on to the freight apron. Even when the frozen food rules were changed at Manch I never had any issues. I actually feel sorry for the security staff, poorly paid for a seriously important job and if they make any sort of mistake I understand they are given their cards very quickly.
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Old 30th Dec 2018, 10:42
  #2646 (permalink)  
 
Join Date: Jan 2000
Location: UK
Posts: 1,166
Nor is the ban on the use of mobile phones.
I think pretty much every airport has "no photography" signs in security areas. From my experiences this year, MAG airports are the only ones that extend this to an outright ban on use of mobile phones anywhere and enforce it with people shouting at you. Others are pragmatic and recognise that if your phone is pointing at the floor and you are typing a text or e-mail or something, you are unlikely to be a security threat.

Above comments were made from my own experience of flying through 22 UK airports this year. That clearly doesn't make it a definitive list.
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Old 3rd Jan 2019, 14:11
  #2647 (permalink)  
 
Join Date: Mar 2000
Location: Bermuda Shorts and Cessna Caravans
Posts: 239
How are Jet doing out of MAN ?

Reports suggest they defaulted on their bank payments on December 31st, forcing a disclosure statement to the Indian Stock Exchange...
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Old 3rd Jan 2019, 17:02
  #2648 (permalink)  
 
Join Date: Jun 2016
Location: Cheshire
Posts: 138
Originally Posted by 160to4DME View Post
How are Jet doing out of MAN ?

Reports suggest they defaulted on their bank payments on December 31st, forcing a disclosure statement to the Indian Stock Exchange...
Very well.

Most outbound are full or close to full and inbound are pretty full. Don't have any figures to hand but will get some examples next week.
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Old 4th Jan 2019, 06:35
  #2649 (permalink)  
 
Join Date: Nov 2008
Location: GLASGOW
Posts: 46
Originally Posted by Curious Pax View Post
Perhaps someone could be a bit more specific about these Manchester only security rules? I’m intrigued as to what causes the issues.
there are one or two of the staff who insist on seperate trays per electronic item in T3. So imagine, work laptop then iPad. Then go my liquids (not allowed in same tray as my bag or electrical) but can go with my belt and phone. Then goes my main cabin bag. Then goes my laptop bag. Then goes my jacket (not allowed under either bag. I have just sent 6 trays through security search. In Glasgow, Edinburgh and Heathrow this would be in 2, max 3. These airports are all fine with multiple electronics if they are flat and has no issue with liquids being in there either as long as they aren’t on top of anything. Also no issue with multiple bags or bags on top of coats. Sure makes the process faster if the number of trays are reduced by 50-66%... repeat that by x many passengers!
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Old 4th Jan 2019, 08:42
  #2650 (permalink)  
 
Join Date: Jun 2002
Location: Back on The Island.
Posts: 454
Returned to The Island through Schiphol on 28th Dec. Coat, laptop still in case, wallet, keys, travel bag, all in one box and through the scanner without problems. Friendly staff also, so it can be done.
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Old 4th Jan 2019, 08:50
  #2651 (permalink)  
 
Join Date: Jun 2016
Location: Isle of Man
Posts: 10
In my recent experience at T3 trays get rejected and sent to the "naughty side" no matter that they are compliant. For example - boots removed, placed into tray on their own - rejected for hand search. The security operator rolled his eyes, blamed the remote operator of the scanner, and said there was nothing wrong.

Last week, my iPad and a coat in a tray - rejected for hand search because the coat was slightly touching (but not covering) the iPad.

"We do things properly in Manchester" is a refrain I have heard many times - I guess this is drilled into the security operatives at their briefings, but the implication is that other airports don't?
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Old 4th Jan 2019, 09:03
  #2652 (permalink)  
 
Join Date: Aug 2007
Location: ortac
Posts: 56
I travel monthly through MAN airport, always find the security operators constantly grabbing search trays off passengers whilst placing contents in before they have finished, resulting in passengers using sometimes four or five trays with belongings in. As the poster above has just mentioned, other airports in UK and Europe you can manage to fill several trays and go through search areas without any need for this with numerous trays. All this results in extra queues at MAN airport security amongst other problems, I also notice the constant shouting by security personnel walking around the search area at queues of passengers explaining the liquid regulations, this is unprofessional and not done at other airports.
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Old 4th Jan 2019, 19:00
  #2653 (permalink)  
 
Join Date: Nov 2008
Location: GLASGOW
Posts: 46
Originally Posted by ICEHOUSES View Post
I travel monthly through MAN airport, always find the security operators constantly grabbing search trays off passengers whilst placing contents in before they have finished, resulting in passengers using sometimes four or five trays with belongings in. As the poster above has just mentioned, other airports in UK and Europe you can manage to fill several trays and go through search areas without any need for this with numerous trays. All this results in extra queues at MAN airport security amongst other problems, I also notice the constant shouting by security personnel walking around the search area at queues of passengers explaining the liquid regulations, this is unprofessional and not done at other airports.
I usually keep to myself going through security but last month I also saw this behaviour. A passenger got slightly annoyed and asked them to stop. The two security people started talking to each other about how much better they were than the rogues in Amsterdam and Heathrow (clearly antagonising the passenger). When the passenger finished they pushed the tray over (too abruptly) and you should have seen the song and dance. One of them asking the other if her hand was ok or did it get jammed or damaged. They then started talking about the passenger... when I got through the security person was complaining about the passenger. I went up discreetly afterwards and said the staff certainly didn’t help the situation by being overbearing on trays, talking condescendingly about passengers to each other and completely overreacting about ‘assault’. It was at the very most a grumpy passenger. I was thanked then who knows what happened!

The whole pantomime was completely unnecessary and avoidable.
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Old 4th Jan 2019, 22:23
  #2654 (permalink)  
 
Join Date: Jun 2016
Location: Cheshire
Posts: 138
Some example figures for the Jet Airways Mumbai service as promised.

When this new service was originally announced it was 4x weekly, advanced bookings were so strong that it was upgraded to 5x weekly before the first flight. According to reports from Jet, advanced bookings on many flights are around 90% iirc. I believe their A332's have 251 seating so some very good LF's.

20/12 191 217
21/12 151 247
22/12 183 220
23/12 161 255
24/12 192 256
31/12 223 240
3/1/19 215 251
4/1/19 246 238

Just for interest, here are a few for the new Ethiopian too. This service operates 4x weekly, initially via Brussels.

30/1 88 152
1/1/19 112 86
2/1/19 83 125
4/1/19 135 128

Last edited by Trav a la; 6th Jan 2019 at 08:06.
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Old 5th Jan 2019, 05:00
  #2655 (permalink)  
 
Join Date: Dec 2000
Location: Samsonite Avenue
Posts: 1,495
Originally Posted by zed3 View Post
Returned to The Island through Schiphol on 28th Dec. Coat, laptop still in case, wallet, keys, travel bag, all in one box and through the scanner without problems. Friendly staff also, so it can be done.
AMS has invested in 3D security scanners, so the person viewing the image of your belongings can view them in 3D, hence no need to remove anything from your hand luggage.

Light years ahead of the UK?
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Old 5th Jan 2019, 10:29
  #2656 (permalink)  
 
Join Date: Sep 1999
Location: Manchester
Posts: 1,190
To be honest, I am sick and tired of being told by security staff and customer services that Manchester security delays are caused solely by passengers.
Clearly Manchester has an issue with staffing and training.
Often very inadequate staffing for a demand that is known in advance.
Far too many body searches and an extremely high bag rejection rate- way beyond that of almost any other airport in the world. In many-maybe the majority of cases, there is no valid reason for bag rejection. Either the staff training is crap or the equipment they are using is crap.
If you've got 45 minute delays in late December - then I'd give MAN a swerve for summer.
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Old 5th Jan 2019, 11:00
  #2657 (permalink)  
 
Join Date: Jan 2013
Location: London
Posts: 2,962
I know I said I wouldn’t post but:

Aside from copious amounts of either B/S And/or over exaggerated examples (Ive seen figures and have personal evidence that at least ones ‘experience’ on here is complete B/S), but, all of you are moaning on the wrong place.

Complain to MAG, not anonymous moans on here. It ain’t going to change unless you direct your complaints to the right people. In particular, I know that Mr A Tis has been given the opportunity to direct complaints to the head of security, yet declined because they were ‘too busy’. Not too busy to post inane drivel on here though, eh?

either put up or shut up. Direct your complaints to the right people and spare all the other readers this boring nonsense. If it’s as bad as you lot say it is, work to sort it. Like I say, to busy to formally complain but not too busy to post to people on here who frankly don’t give a sh*t how long it took you to get through security.....
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Old 5th Jan 2019, 11:24
  #2658 (permalink)  
 
Join Date: Aug 2008
Location: bishops stortford herts
Posts: 1,304
In my view the forum & the MAN thread in particular have missed LAX LHR & have been much the poorer with the absence.
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Old 5th Jan 2019, 11:31
  #2659 (permalink)  
 
Join Date: Jan 2013
Location: London
Posts: 2,962
Southside. Many thanks, but, It’s precisely the recent pages of moans on here by the usual suspects as to why I don’t post on here anymore. There has been plenty of news, but, when readership is way down thanks to the moaners, why bother?

had to post in this instance though, as bit my tongue long enough but knowing that at least one person is telling complete porkies and then another too busy to formally complain but not too busy to post on here, I took the bait. Like I say, no one cares how long it took an anonymous and frankly unverified person to clear security, so either put up or shut up. very simple.


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Old 5th Jan 2019, 12:17
  #2660 (permalink)  
 
Join Date: Aug 2008
Location: bishops stortford herts
Posts: 1,304
Totally sympathize & agree,the thread has been captured by the agenda posters in recent times as it has been before from time to time here.

There undoubtedly will be a silent majority who are zoning out again now because of it but would readily welcome NEWS as provided on this thread in the inimitable way as previously.
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