Ryanair - 9
Join Date: Aug 2009
Location: London
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Couldn't agree more. FR cabin crew have got markedly better over the last few years. All the more remarkable when you think of what their Ts & Cs are. Sure they are all young and might not be too impressive in an emergency (although I don't think age necessarily guarantees competence under those circumstances) but always seem quite friendly to me. Whilst there is plenty of scope for negativity about FR, their crew is not really a factor these days.
Join Date: Sep 2005
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Agree entirely. Have flown 400+ times with FR and Cabin Crew always friendly and efficient. These sour comments are often made by people who have never actually flown with FR or have some degree of jealousy or grievance about their own T&C's being brought into the realm of reality.
Join Date: Jul 2009
Location: herefordshire
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Treated with disdain?
As a very frequent traveller with Ryanair I don't recognise that view at all. What has impressed me with Ryanair is that its cabin crew are often multinational and, if not English or Irish still, have an excellent command of English. The crews out of Faro I have found to be particularly friendly.
However, there is one aspect of Ryanair flights that intrigues me. It would seem that during every flight I make, the 'seatbelts' sign comes on after about an hour and passengers are told to return to their seats and not use the toilets. On no occasion have I ever experienced turbulence during during this period. After about 10 minutes the seatbelts sign is switched off.
Is there some reason for this, other than possible turbulence???
However, there is one aspect of Ryanair flights that intrigues me. It would seem that during every flight I make, the 'seatbelts' sign comes on after about an hour and passengers are told to return to their seats and not use the toilets. On no occasion have I ever experienced turbulence during during this period. After about 10 minutes the seatbelts sign is switched off.
Is there some reason for this, other than possible turbulence???
Join Date: Sep 2012
Location: Essex
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FR crew do seem to be better from my experience as well. Unlike the older days, you now get asked politely "would you like any snacks sir?" and quickly respond to the call bell. The in-flight announcements for sratchcards and duty free has got noticably quieter in volume as well! It's a much more peacefull in-flight experience, until you land on time of course!
Unfortunteately, the same can't be said for EasyJet. I could go on for hours but I was basically bitterly dissapointed by the in-flight service with them. I had cabin crew frequently disturbing me from resting trying to sell food, drinks, duty free etc. What happened to those friendly, happy, fun cabin crew we used to see 5 or so years ago??
It wasn't so bad on the way back but what I did find odd is that it was an all female cabin-crew on the way out, and all male on the way back. Does EasyJet tend to do this?? It tends to be mixed-gender most of the time with FR.
Unfortunteately, the same can't be said for EasyJet. I could go on for hours but I was basically bitterly dissapointed by the in-flight service with them. I had cabin crew frequently disturbing me from resting trying to sell food, drinks, duty free etc. What happened to those friendly, happy, fun cabin crew we used to see 5 or so years ago??
It wasn't so bad on the way back but what I did find odd is that it was an all female cabin-crew on the way out, and all male on the way back. Does EasyJet tend to do this?? It tends to be mixed-gender most of the time with FR.
Last edited by FRatSTN; 15th Mar 2013 at 15:28.
Join Date: Oct 2008
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might not be too impressive in an emergency
With regards to easyJet and customer service, the crew are actually customer service trained, unlike FR crew. And have weekly emails with targets. But at the end of the day this is the Ryanair forum, and im sure you get good and bad in all airlines. Personally I feel the smaller bases in FR are more friendly and have better customer service, and this just comes from personal experience.
fr-
Join Date: Aug 2009
Location: London
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More than happy to be pulled up on that FR-. I always imagine the churn rate for FR cabin crew must be quite high so imagine that experience levels must be quite low; but I'm sure they are well trained.
Reuters reported an hour ago Boeing will announce an order for 170 B737 aircraft on Tuesday. Was so hoping it would be a merger with Air France with all French staff transferring to Irish self employed contracts... :-)
Join Date: Oct 2011
Location: Dublin
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175 Boeing 737-800. All will be dilevered by 2018. Fleet will grow.by 100 and the other 75 will replace older aircraft.
Ryanair, Boeing Complete Purchase Agreement For 175 737-800s
Ryanair, Boeing Complete Purchase Agreement For 175 737-800s
Last edited by EI-A330-300; 19th Mar 2013 at 11:13.
By my reckoning in the current Ryanair fleet there are 16 aircraft which are 9 yrs old or more
There are 193 of the 305 aircraft in the fleet which were delivered before the end of 2009.Assuming that 75 of these are replaced by aircraft from the new order by 2018, thiswill leave 118 aircraft of 9 yrs + by the end of 2018 (compared to just 16 now)
There are 193 of the 305 aircraft in the fleet which were delivered before the end of 2009.Assuming that 75 of these are replaced by aircraft from the new order by 2018, thiswill leave 118 aircraft of 9 yrs + by the end of 2018 (compared to just 16 now)
Join Date: Jun 2011
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