Aer Lingus - 6
Join Date: Jun 2010
Location: Dublin
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They are developing a new app.
Instead of revamping the website EI need to sort out there problems at terminal 2. Spend 55 minutes queuing at bang drop this afternoon and security was fairly busy as well. Have took a good few EI flights over the last year and the longest when we have bags was 20-25 minute wait. They need to sort it out or split passengers who check in online and ones who don't. If its this long now I can't think how long I will be waiting in July.
Instead of revamping the website EI need to sort out there problems at terminal 2. Spend 55 minutes queuing at bang drop this afternoon and security was fairly busy as well. Have took a good few EI flights over the last year and the longest when we have bags was 20-25 minute wait. They need to sort it out or split passengers who check in online and ones who don't. If its this long now I can't think how long I will be waiting in July.
Join Date: Jul 2007
Location: nirvana
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Its the only website that does that and i'm not the only one with the same issue..,most other airlines load an irish site in the same browser with the same settings....according to this thread its down to cookies
Aer Lingus website default is Great Britain - boards.ie
Its dumb either way
Aer Lingus website default is Great Britain - boards.ie
Its dumb either way
Join Date: Oct 2011
Location: Dublin
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Its you internet settings so delete them and reset them, nothing to do with Aer Lingus. It may also be this way because when people buy new computers they don't take much care when setting it up and allow the system to be based on the US or UK versions and don't pick the Irish one.
It works correctly for 99% of people so change your settings if you can or get someone else to do it.
It works correctly for 99% of people so change your settings if you can or get someone else to do it.
Last edited by EI-A330-300; 24th May 2013 at 20:00.
Join Date: Jul 2007
Location: nirvana
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If every other website can figure out I'm in Ireland, this should too.,,its not rocket science to do. (BA, SAS are two examples that work fine with my current settings)
A customer shouldnt have to go through a rigmarole to get their country of origin. The" its you, not aer lingus" line doesn't quite cut it.
A customer shouldnt have to go through a rigmarole to get their country of origin. The" its you, not aer lingus" line doesn't quite cut it.
Join Date: Sep 2012
Location: Dublin
Age: 37
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The SAS website is horrendously poor otherwise, though. Better to have a website that works than obsess over the three people who are unable to select "Dublin" from the list - and remembering that the ORK crew would probably prefer to have anywhere but that selected by default!
Join Date: Aug 2007
Location: London
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It used to send me to the US site whenever I logged on but now sets it correctly, I didn't do anything it just seemed to sort itself. The site is looking a lot better recently and certainly more professional, the quality of images they had been using up until a few months ago were terrible and looked like someone just got the first image of a beach they could find from an internet search. Still a few amateur looking areas of the site but it's moving in the right direction and I've never had a problem with its functionality.
I don't have a problem with the mobile app either, I use it regularly for checking in and getting my boarding pass. The booking pages are a bit clumsy and it's certainly nowhere near as good as the easyJet or Swiss apps which are brilliant but it gets the job done...most of the time.
Regarding the long queues at T2 in the mornings, it's clear this is something they intend to adress and the evening before bag drop is a good idea, doubt it will have a huge impact but it's a start and I believe it was suggested by staff.
I don't have a problem with the mobile app either, I use it regularly for checking in and getting my boarding pass. The booking pages are a bit clumsy and it's certainly nowhere near as good as the easyJet or Swiss apps which are brilliant but it gets the job done...most of the time.
Regarding the long queues at T2 in the mornings, it's clear this is something they intend to adress and the evening before bag drop is a good idea, doubt it will have a huge impact but it's a start and I believe it was suggested by staff.
Last edited by Shamrock350; 24th May 2013 at 21:37.
Join Date: Jul 2012
Location: dublin
Age: 64
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S14 queues
EIR passengers must have added good numbers at peak time going to be a hectic morning wave once
EY go to a 777
AA to JFK
Larger DL aircraft
Peak extras to Usa
Plus all the flights being near full
Who would have thought T2 would get so busy so quickly
EY go to a 777
AA to JFK
Larger DL aircraft
Peak extras to Usa
Plus all the flights being near full
Who would have thought T2 would get so busy so quickly
Join Date: Jul 2007
Location: nirvana
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"Clearing your cookies and updating your region settings would have taken far less time than the 3 rants posted above."
have cleared all browsing data, cookies history etc and it still goes to the Uk site. 2 lines in each post hardly constitutes a rant
have cleared all browsing data, cookies history etc and it still goes to the Uk site. 2 lines in each post hardly constitutes a rant
Join Date: Oct 2011
Location: Dublin
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Here is what you do.
Tools-Internet Options-Then delete the website that's set as your homepage as default. (right click and delete)
Then type www.google.ie
Then delete cookies, close you browser and reopen again.
I just did it but used google.co.uk and the UK site opened.
If you have google.com instead of .ie it will go to the UK site.
Tools-Internet Options-Then delete the website that's set as your homepage as default. (right click and delete)
Then type www.google.ie
Then delete cookies, close you browser and reopen again.
I just did it but used google.co.uk and the UK site opened.
If you have google.com instead of .ie it will go to the UK site.
Last edited by EI-A330-300; 24th May 2013 at 22:17.
Join Date: Jul 2007
Location: nirvana
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ah lads, would ye get real. Everything is set as it should be, checked and rechecked...All 3 browsers (Chrome, FF and IE) on my pc and laptop are checked and rechecked..my homepage is google.ie on all of them.. I'm not dumb
if ye realy think someone should have to go through all this to get to their region, when other sites do it automatically, then its all the one.
if ye realy think someone should have to go through all this to get to their region, when other sites do it automatically, then its all the one.
Hopefully the unions and Aer Lingus will accept the LRC's recommendations and wrap this up once and for all:
?110m recommended for Aer Lingus pension scheme - RTÉ News
?110m recommended for Aer Lingus pension scheme - RTÉ News
Money to employees between now and 2016 called "Stabilisation"
10% contribution to new pension scheme
Frankly this is a poor deal for Aer Lingus as €110 million is direct cash gone for good from the business with not a single thing in return.
Stabilisation payment also will be a sizeable chunk added onto to costs up to 2016.
The 10% of salary pension contribution means you have just saddled the company with massive increase in costs every year going forward.
This is supposed to be a "Good" deal for the company ? What are they getting in return......
What is a bad deal ?
Join Date: Jul 2012
Location: dublin
Age: 64
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Good deal
Agreed its a reasonably good deal IF that really is the end of it once and for all, although Pilots pension separate I believe
Ita all about removing uncertainty and at the same being reasonable to employees , sort of a decent way of running a business.......and making money at the same time .
Ita all about removing uncertainty and at the same being reasonable to employees , sort of a decent way of running a business.......and making money at the same time .
Join Date: Jul 2012
Location: dublin
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Managers
Lol okay so the sunny morning got to me
Pension scheme deficits are a mystery to me , I use the post office and
The back of my wardrobe but hopefully this
May allow the scheme managers to but a new spreadsheet
And calculus and manage the funds better or at least differently
I have not totally given up on a return on my contributions in 14 years time
Now better cut the grass and do normal things
Racedo you have a good day too ,
Pension scheme deficits are a mystery to me , I use the post office and
The back of my wardrobe but hopefully this
May allow the scheme managers to but a new spreadsheet
And calculus and manage the funds better or at least differently
I have not totally given up on a return on my contributions in 14 years time
Now better cut the grass and do normal things
Racedo you have a good day too ,
Agreed its a reasonably good deal IF that really is the end of it once and for all, although Pilots pension separate I believe
In total Aer Lingus has given €100M to pension scheme on floatation as a final one off gesture, paid €30 M to Irish taxation authorities for redundancy screwup, now given €110M to pension fund (again) as a final one off gesture, will pay employees a "stabilisation" figure and at a guess we talking circa €15-20 million plus increasing contributions to 10% for everyone which will probably add €40 million to the cost base. Rougly €300 million of cash out for nothing in return.
Kinda hard to run an airline when there is a hand perpetually out for more and getting it.
And enjoy the weekend too
