Ryanair - 8
Join Date: May 2010
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I have an advance booking for June, and just realised by checking the website that my flight is now scheduled for 3 hours later...
Do Ryanair normally contact pax to notify them of schedule changes? I haven't heard anything and so I'll keep checking up until the day before I fly...
Do Ryanair normally contact pax to notify them of schedule changes? I haven't heard anything and so I'll keep checking up until the day before I fly...
Join Date: Jun 2010
Location: Dublin
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have an advance booking for June, and just realised by checking the website that my flight is now scheduled for 3 hours later...
Do Ryanair normally contact pax to notify them of schedule changes? I haven't heard anything and so I'll keep checking up until the day before I fly...
Do Ryanair normally contact pax to notify them of schedule changes? I haven't heard anything and so I'll keep checking up until the day before I fly...
Join Date: Aug 2006
Location: Europe
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Something I knew very well about, but didn't dare to ponder it even on this forum. The issue, however, just went public. The German newspaper writes: "Online bookings with Ryanair can be easily manipulated by others. Even people with no special computer skills could manipulate your booking data and even generate the additional costs for you. In order to view or change his flight details, the customer must select one of three "security options". The third one is way too easy to circumvent."
The Tagesspiegel (in German) raises a question: "What if your enemy wants to hurt you?". It's not so difficult to answer/ guess the Option Three security questions. You know the day and destination of your ex-partner's travel and his/her e-mail address? You can do with his/her booking whatever you want.
Well, true. Ryanair must have decided to allow this workaround due to very common booking system errors "Your session has been locked" etc., when the only remaining possibility for pax to verify if the booking has gone through was by using the Option 3. But now I guess this will have to be disabled. Ouch!
The Tagesspiegel (in German) raises a question: "What if your enemy wants to hurt you?". It's not so difficult to answer/ guess the Option Three security questions. You know the day and destination of your ex-partner's travel and his/her e-mail address? You can do with his/her booking whatever you want.
Well, true. Ryanair must have decided to allow this workaround due to very common booking system errors "Your session has been locked" etc., when the only remaining possibility for pax to verify if the booking has gone through was by using the Option 3. But now I guess this will have to be disabled. Ouch!
Join Date: Jul 2007
Location: Holland
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I have (and had) the same thoughts eu01, it's easy but it's not safe. The only way to circumvent this is not tell anybody where or when you are flying with Ryanair, or create a special (secret!) address for Ryanair e-mail.
Both measures look a bit far fetched though
Both measures look a bit far fetched though
Join Date: Oct 2008
Location: MIA-IBZ
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MRS
“Ryanair is pleased to announce this expanded Marseille summer season operation which will deliver 24 routes (including 11 new routes) and 500,000 passengers to the Provence region this summer.
This summer operation will involve the temporary overnighting of up to two Irish registered aircraft, with Irish crews, on Irish contracts, paying their tax and social insurance in Ireland for a four month period. Ryanair remains committed to Marseille Airport and we look forward to continuing to work with Marseille Airport and the Chamber of Commerce to deliver new routes and new visitors to MP2 from mid-April to early September 2011.”
OMG now the crews have a reason for a crew bag, night stops
This summer operation will involve the temporary overnighting of up to two Irish registered aircraft, with Irish crews, on Irish contracts, paying their tax and social insurance in Ireland for a four month period. Ryanair remains committed to Marseille Airport and we look forward to continuing to work with Marseille Airport and the Chamber of Commerce to deliver new routes and new visitors to MP2 from mid-April to early September 2011.”
OMG now the crews have a reason for a crew bag, night stops
Join Date: Feb 2005
Location: Finland
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@ MRS overnight
Wouldn't it be the first regular overnight of Ryanair crews?
@ "Manage my booking" safety question
A little adjustment would help improving the security...
Wouldn't it be the first regular overnight of Ryanair crews?
@ "Manage my booking" safety question
A little adjustment would help improving the security...
- Option 1: Reservation Number + Credit/Debit/ELV Number (no changes)
- Option 2: Reservation Number + Email Address + Flying from/to (no changes)
- Option 3: Flying out on... + Credit/Debit/ELV Number (you keep it secret, don't you) + Flying from/to...
Join Date: Feb 2005
Location: Finland
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O'Leary at the press conference in Oslo today.
- Our base at Rygge is a success. We will continue to invest in Rygge. The two new routes will substantiate this"
These new routes are to Kos and Thessaloniki.
- Our base at Rygge is a success. We will continue to invest in Rygge. The two new routes will substantiate this"
These new routes are to Kos and Thessaloniki.
Join Date: Jul 2006
Location: Europa
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@ MRS overnight
Wouldn't it be the first regular overnight of Ryanair crews?
Wouldn't it be the first regular overnight of Ryanair crews?
But I'm guessing that has happened before in the very early days...
Join Date: Jul 2007
Location: Holland
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Just wondering here. Will they "overnight" the same crew for 4 months straight and see what the French do? Crew will have to pay their own overnight.
Voila, same situation as before, but now it has a different name.
Voila, same situation as before, but now it has a different name.
Join Date: Jan 2011
Location: France
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Fair enough. Maybe a "lost in translation" incident.
Then again - did anyone tell Michael O'Leary?
"De la mi-avril à début septembre, de lundi à vendredi, deux avions passeront la nuit à Marseille, et un probablement durant le week-end, dans le cadre d'une opération estivale en totale conformité avec le décret français" sur l'emploi des personnels navigants, a expliqué le patron de Ryanair, Michael O'Leary. Cette solution permet de contourner ce décret "dans la mesure où les avions ne sont pas basés ici de façon permanente" et "parce que l'équipage et les pilotes ne seront jamais les mêmes de semaine en semaine", a-t-il précisé.
Then again - did anyone tell Michael O'Leary?
"De la mi-avril à début septembre, de lundi à vendredi, deux avions passeront la nuit à Marseille, et un probablement durant le week-end, dans le cadre d'une opération estivale en totale conformité avec le décret français" sur l'emploi des personnels navigants, a expliqué le patron de Ryanair, Michael O'Leary. Cette solution permet de contourner ce décret "dans la mesure où les avions ne sont pas basés ici de façon permanente" et "parce que l'équipage et les pilotes ne seront jamais les mêmes de semaine en semaine", a-t-il précisé.
Join Date: Apr 2009
Location: France
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>>French press should get the facts first then, for those of us on here in the know . . . .
Oh, do tell, what do we and the French not know??
and what is wrong with this??
>>""De la mi-avril à début septembre, de lundi à vendredi, deux avions passeront la nuit à Marseille, et un probablement durant le week-end, dans le cadre d'une opération estivale en totale conformité avec le décret français" sur l'emploi des personnels navigants, a expliqué le patron de Ryanair, Michael O'Leary. Cette solution permet de contourner ce décret "dans la mesure où les avions ne sont pas basés ici de façon permanente" et "parce que l'équipage et les pilotes ne seront jamais les mêmes de semaine en semaine", a-t-il précisé."
which would seem to mean what it says....a means of implementing the French law as it applies to personnel employed in transport (i.e. the interpretation in French law of the EU Directive).
BTW, I consider the whole thing to be a disgrace - a(nother) race to bottom activity by MO'L.
Oh, do tell, what do we and the French not know??
and what is wrong with this??
>>""De la mi-avril à début septembre, de lundi à vendredi, deux avions passeront la nuit à Marseille, et un probablement durant le week-end, dans le cadre d'une opération estivale en totale conformité avec le décret français" sur l'emploi des personnels navigants, a expliqué le patron de Ryanair, Michael O'Leary. Cette solution permet de contourner ce décret "dans la mesure où les avions ne sont pas basés ici de façon permanente" et "parce que l'équipage et les pilotes ne seront jamais les mêmes de semaine en semaine", a-t-il précisé."
which would seem to mean what it says....a means of implementing the French law as it applies to personnel employed in transport (i.e. the interpretation in French law of the EU Directive).
BTW, I consider the whole thing to be a disgrace - a(nother) race to bottom activity by MO'L.
Join Date: Aug 2006
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Are the booking system security issues going to be addressed sooner than we might have expected?
From Maxima IT business systems and managed services company press release:
PS. The introduction of New Skies booking system wasn't fortunate at the time, hopefully we'll see something better now.
From Maxima IT business systems and managed services company press release:
Ryanair selects Maxima for major Citrix NetScaler Web Acceleration project
2nd February, 2011: Maxima, the leading IT business systems and managed services company, has secured a major contract from Ryanair to support the airline’s business-critical web booking application by implementing Citrix’s latest web acceleration technology. Maxima is Ireland’s leading Citrix Solution Adviser, and will implement seven NetScaler MPX 9500 hardware appliances to enhance server load balancing, improve web traffic management, increase security levels and substantially lower Ryanair’s online operating costs.
Maxima will support the NetScaler implementation with a three-year Gold-level support agreement. In a separate contract, Maxima will also provide ongoing day-to-day support for Ryanair’s broader Citrix-enabled virtualised infrastructure.
“Online booking is obviously a critical service for Ryanair – particularly as our traffic volumes continue to grow - so it’s essential that our Web infrastructure performs to the highest level. Having assessed the market it was clear that Maxima not only had the in-depth expertise in Citrix’s core web acceleration technologies, but also had the proven implementation skills and competitive prices we required,” commented Ryanair’s IT Director, Eric Neville. “Maxima also convinced us that the NetScaler Platinum Edition was the right choice for Ryanair.
“We’re delighted that Ryanair – one of the world’s leading airlines – has acknowledged our comprehensive Citrix and virtualisation skills, and selected Maxima to implement this major web acceleration project,” added Aidan McEvoy, Maxima Ireland’s Managing Director. “Citrix NetScaler technology allows Ryanair to optimise its server and bandwidth usage, and we’ll be working closely with the airline’s IT team to ensure that its Citrix web application delivery, load balancing and virtualisation technology perform to the highest levels.”
Citrix’s NetScaler MPX 9500 Platinum application delivery solutions combine load balancing, content switching and IPv6 support to provide intelligent traffic management and server availability for Ryanair. Data compression is incorporated to speed server response times, while the Platinum specification incorporates a web application firewall that secures Ryanair’s applications from the hacker attacks that network firewalls and intrusion prevention systems fail to block. Applications are further accelerated through an AppCache module for static and dynamic caching, while Citrix’s EdgeSight for NetScaler technology enables the proactive management of application performance.
The provision of virtualisation services is one of Maxima’s key strategic growth initiatives (...)
2nd February, 2011: Maxima, the leading IT business systems and managed services company, has secured a major contract from Ryanair to support the airline’s business-critical web booking application by implementing Citrix’s latest web acceleration technology. Maxima is Ireland’s leading Citrix Solution Adviser, and will implement seven NetScaler MPX 9500 hardware appliances to enhance server load balancing, improve web traffic management, increase security levels and substantially lower Ryanair’s online operating costs.
Maxima will support the NetScaler implementation with a three-year Gold-level support agreement. In a separate contract, Maxima will also provide ongoing day-to-day support for Ryanair’s broader Citrix-enabled virtualised infrastructure.
“Online booking is obviously a critical service for Ryanair – particularly as our traffic volumes continue to grow - so it’s essential that our Web infrastructure performs to the highest level. Having assessed the market it was clear that Maxima not only had the in-depth expertise in Citrix’s core web acceleration technologies, but also had the proven implementation skills and competitive prices we required,” commented Ryanair’s IT Director, Eric Neville. “Maxima also convinced us that the NetScaler Platinum Edition was the right choice for Ryanair.
“We’re delighted that Ryanair – one of the world’s leading airlines – has acknowledged our comprehensive Citrix and virtualisation skills, and selected Maxima to implement this major web acceleration project,” added Aidan McEvoy, Maxima Ireland’s Managing Director. “Citrix NetScaler technology allows Ryanair to optimise its server and bandwidth usage, and we’ll be working closely with the airline’s IT team to ensure that its Citrix web application delivery, load balancing and virtualisation technology perform to the highest levels.”
Citrix’s NetScaler MPX 9500 Platinum application delivery solutions combine load balancing, content switching and IPv6 support to provide intelligent traffic management and server availability for Ryanair. Data compression is incorporated to speed server response times, while the Platinum specification incorporates a web application firewall that secures Ryanair’s applications from the hacker attacks that network firewalls and intrusion prevention systems fail to block. Applications are further accelerated through an AppCache module for static and dynamic caching, while Citrix’s EdgeSight for NetScaler technology enables the proactive management of application performance.
The provision of virtualisation services is one of Maxima’s key strategic growth initiatives (...)
Join Date: Aug 2006
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In addition, an update concerning the "already agreed" route to Santiago de Compostela from Brussels. Three weekly flights for 350,000€/ year (as a marketing support) were due to start in April, but the BNG coalition (Bloque Nacionalista Galego) has blocked this agreement today. BNG had "no problem with Brussels" as the destination "but not at that price". With an average of 150 passengers per flight and 162 flights per year, the sum would amount to "14.4 euros" per person. So the final answer is no.
Elsewhere... Ryanair strengthens its presence in Lithuania. Tomorrow the press conference in Vilnius(!), but no, we should not expect any news about a possible agreement with the main airport in Lithuanian's capital, as the new route will lead from Kaunas to Kos. Oops, it's a secret. Let's wait till tomorrow then.
Elsewhere... Ryanair strengthens its presence in Lithuania. Tomorrow the press conference in Vilnius(!), but no, we should not expect any news about a possible agreement with the main airport in Lithuanian's capital, as the new route will lead from Kaunas to Kos. Oops, it's a secret. Let's wait till tomorrow then.