Ryanair - 8
Join Date: Sep 2007
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When you book with Ryanair the possible additional charges are made very clear, so if you make a mistake then you should just take it on the chin and not moan about it.
I do wonder, though, on why online check-in has been set at closing at 4 hours before departure (LS, by the way, is 5)? Why so early? Given that BA's closes 1 hour before departure it does suggest that it is not operationally necessary.
I do wonder, though, on why online check-in has been set at closing at 4 hours before departure (LS, by the way, is 5)? Why so early? Given that BA's closes 1 hour before departure it does suggest that it is not operationally necessary.
Join Date: Feb 2008
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Airports/handling agents need enough time to sort through the web checks. The FR check in system isn't widely used around the network, airports/agents use their own automated check in systems ie KLM's codeco was widely used by Servisair in the UK in bases. Airports need 2 hours to prep these systems at least. One day all airports might use the FR system and it can be reduced.
Join Date: Sep 2004
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then finds that they have left their boarding cards behind in their hotel room
Speaking of which, just exactly who should she complain to about MOL's bad language? Afaik, our laws would cover racial, gender or sexuality hatred, but he was merely describing the stupidity of her actions, which I think a Ryanair lawyer would argue is technically accurate. If he called her a stupid b*tch, he might have been in trouble, but he must have a PA to check this stuff with before pressing send, and no doubt he wouldn't have done that.
Airports need 2 hours to prep these systems at least.
I'm not suggesting that should bear a direct relationship with the charge, just curious. Is the aim of this fee to keep the check-in process running smoothly or is it simply a device they know will have the 0.2% of passenger who get screwed by it fuming, in which case more Facebook walls, tweets, and free BBC advertising?
Join Date: Aug 2007
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Passengers complain about tick bites
Bit of a non-story but since someone was saying that MOL was trying to fill planes, people were clearly not the only thing...
Incident: Ryanair B738 at Rome on Sep 6th 2012, passengers complain about tick bites
Incident: Ryanair B738 at Rome on Sep 6th 2012, passengers complain about tick bites
A Ryanair Boeing 737-800, registration EI-EBL performing flight FR-9634 from Billund (Denmark) to Rome Ciampino (Italy), had safely landed without apparent problems.
A number of passengers however went to see medical service at Ciampino Airport reporting their legs became itchy during the flight. Medical services found tick bites as cause. The airport stated, it was unclear whether the ticks were present on the aircraft prior to boarding or whether the ticks were brought on board by some other passenger.
The airline stated they "removed an aircraft from service at the request of Italian Health Authorities (USMA) after two passengers who had travelled from Billund to Rome Ciampino complained of insect bites while waiting in the terminal in Ciampino to collect their baggage. As the source of these alleged insect bites was unknown Ryanair was happy to disinfect the aircraft overnight before returning it to service Fri 7 Sept. No other passengers on this flight reported any alleged insect bites."
EI-EBL resumed service the following morning after about 15.5 hours on the ground
A number of passengers however went to see medical service at Ciampino Airport reporting their legs became itchy during the flight. Medical services found tick bites as cause. The airport stated, it was unclear whether the ticks were present on the aircraft prior to boarding or whether the ticks were brought on board by some other passenger.
The airline stated they "removed an aircraft from service at the request of Italian Health Authorities (USMA) after two passengers who had travelled from Billund to Rome Ciampino complained of insect bites while waiting in the terminal in Ciampino to collect their baggage. As the source of these alleged insect bites was unknown Ryanair was happy to disinfect the aircraft overnight before returning it to service Fri 7 Sept. No other passengers on this flight reported any alleged insect bites."
EI-EBL resumed service the following morning after about 15.5 hours on the ground
Join Date: Aug 2006
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No matter how deaf to warnings MOL could be, they emerge all too often to be ignored. In today's Independent.ie Liam Fay publishes his point of view afer Ryanair chief executive has described thousands of his customers as "idiots".
The entire text can be found here.
Ryanair passengers will put up with a lot -- fiendishly hidden baggage charges, a huge mark-up on a bottle of still water -- but few will put up with being called stupid by a tycoon who has built an empire on the back of their custom.
In fairness, O'Leary's reaction to the latest row suggests he is slowly waking up to the fact that, just as aeroplanes can suffer from metal fatigue, there comes a point where the endurance of even the sturdiest customer-base starts to wane. (...)
Traffic-wise, Ryanair is flying high. The airline carried a record 8.9 million passengers in August, up almost 10pc on the previous month. Its reach is spreading -- but this rapid growth creates new threats. The bigger Ryanair gets, the more vulnerable it becomes to mass customer revolt.
Given the speed with which tales of corporate heavy-handedness spread via social media, O'Leary is wise to take greater care in how he talks about his passengers.
Even if his language moderates, however, it's unlikely to affect the manner in which his airline treats the travelling public. And, in that case, it's travellers who should reconsider their position.
Before allowing passengers to board a flight, airport security scrutinise every fibre of our person and personal effects, down to our shoes, belts and wallets. Unless airlines introduce a modicum of courtesy and respect into their customer relations, we should demand that they also have our heads examined.
In fairness, O'Leary's reaction to the latest row suggests he is slowly waking up to the fact that, just as aeroplanes can suffer from metal fatigue, there comes a point where the endurance of even the sturdiest customer-base starts to wane. (...)
Traffic-wise, Ryanair is flying high. The airline carried a record 8.9 million passengers in August, up almost 10pc on the previous month. Its reach is spreading -- but this rapid growth creates new threats. The bigger Ryanair gets, the more vulnerable it becomes to mass customer revolt.
Given the speed with which tales of corporate heavy-handedness spread via social media, O'Leary is wise to take greater care in how he talks about his passengers.
Even if his language moderates, however, it's unlikely to affect the manner in which his airline treats the travelling public. And, in that case, it's travellers who should reconsider their position.
Before allowing passengers to board a flight, airport security scrutinise every fibre of our person and personal effects, down to our shoes, belts and wallets. Unless airlines introduce a modicum of courtesy and respect into their customer relations, we should demand that they also have our heads examined.
Join Date: Sep 2004
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Ryanair chief executive has described thousands of his customers as "idiots".
He called one passenger an idiot, and let the free PR dollars roll in. Kerching!
Join Date: Feb 2005
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The decision of Irish low-cost carrier Ryanair to cut its destinations from Tallinn for the winter from 10 to 3 has forced Tallinn Airport to shelve plans to build new passenger terminal, reports LETA/BBN, referring to Postimees.
"We were planning to complete a new terminal for budget airlines by the end of 2013, but this plan is now obviously shelved," said Erik Sakkov, the representative of the Tallinn Airport.
As reported, Irish low-cost carrier Ryanair has closed seven routes out of ten from Tallinn, but hopes to reopen some of them next spring.
"I confirm that Ryanair has currently this winter season three destinations on sale, which is by five less than at the same time last year. It is not possible for us to fly on these routes due to the current high fuel price" Ryanair's Nordic and Baltic states marketing and sales manager Elina Hakkarainen said.
(from The Baltic Course)
"We were planning to complete a new terminal for budget airlines by the end of 2013, but this plan is now obviously shelved," said Erik Sakkov, the representative of the Tallinn Airport.
As reported, Irish low-cost carrier Ryanair has closed seven routes out of ten from Tallinn, but hopes to reopen some of them next spring.
"I confirm that Ryanair has currently this winter season three destinations on sale, which is by five less than at the same time last year. It is not possible for us to fly on these routes due to the current high fuel price" Ryanair's Nordic and Baltic states marketing and sales manager Elina Hakkarainen said.
(from The Baltic Course)
¨
Last edited by pee; 11th Sep 2012 at 10:02.
Join Date: Nov 2009
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Summer 2013
Does anyone have any idea when summer 2013 flights are provisionally scheduled to go on sale? I've asked before but to no avail.
Any hints/advice would be welcomed.
Thanks in advance
PP
Any hints/advice would be welcomed.
Thanks in advance
PP
Join Date: Jun 2000
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"Surely every airline will only go to a destination if it makes money? otherwise they wouldn't have a very profitable business......"
It all depends on how you make your money and how you define the product. Most companies that sell a product make their money from the sales of said item. RYR does not do that, i.e. tickets. They make money via many backdoor routes. MOL even boasted a few years ago that he could make money/profit with free tickets. Hence the rather mafia style of squeezing contracts out of local struggling airports. The bully boy tactics have been rumbled. When everyone stands up and refuses to be cowed into subjugation the might of the many will win the day and the bully backs down. It's beginning to happen, perhaps. RYR needs somewhere to fly their a/c. The airports will not prostitute themselves anymore. RYR will have to find tiny airfields who will, but no one wants to go there, or he'll enter the real world of having to pay the going rate for what you get and need; just as he does to his pax. His business model will have to be modified into the real world sooner than later.
It all depends on how you make your money and how you define the product. Most companies that sell a product make their money from the sales of said item. RYR does not do that, i.e. tickets. They make money via many backdoor routes. MOL even boasted a few years ago that he could make money/profit with free tickets. Hence the rather mafia style of squeezing contracts out of local struggling airports. The bully boy tactics have been rumbled. When everyone stands up and refuses to be cowed into subjugation the might of the many will win the day and the bully backs down. It's beginning to happen, perhaps. RYR needs somewhere to fly their a/c. The airports will not prostitute themselves anymore. RYR will have to find tiny airfields who will, but no one wants to go there, or he'll enter the real world of having to pay the going rate for what you get and need; just as he does to his pax. His business model will have to be modified into the real world sooner than later.
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"That's my point, Ryanair wouldn't be coming knocking on your door if they didn't think they could make money out of you so you don't need to let them walk all over you...."
From what they tell us RYR does not go door knocking or cold calling; it's the other way round. Airports have been on the phone pleading with MOL to let they play with his shiny toys. Knowing he has the whip hand he has never hesitated to crack it. He has a philosophy, and enough cash to risk it, that if he puts an a/c into almost anywhere and offers tickets cheap enough the pax will crawl out of the woodwork. For how long is another question, but he'll try it and see. Look at some of the routes he tried and pulled off very shortly, e.g. Clermont F and other small ones; or reduced severely the frequency.
The whip cracking was highlighted at a road show speech given by one of his henchmen 10 years ago. RYR had only 20 x 732's & 10 x Ng's then. An order of 50NG's was in the offing. They hadn't yet got the money power. The philosophy was to promise a new base a 3 year contract, 3 a/c and 2m pax in that time. For that they got zero landing fees and reduced costs. After 3 years the airfield had other customers paying full whack. They sent RYR the new contract as the old one had expired; similar to all the other users. RYR demanded a continuation of the freebee deal. The airfield said NO, so RYR pulled the a/c out and went down the road to the next saliving money dreaming airfield. The presenter was very proud of this strategy It showed strong business acumen.
Look what happened at GRO. A/c reduced to 1/2 when there was a change of local government and the freebee's were reduced. 6 months later, cap in hand, the locals caved in. Make your bed and lie in it.
From what they tell us RYR does not go door knocking or cold calling; it's the other way round. Airports have been on the phone pleading with MOL to let they play with his shiny toys. Knowing he has the whip hand he has never hesitated to crack it. He has a philosophy, and enough cash to risk it, that if he puts an a/c into almost anywhere and offers tickets cheap enough the pax will crawl out of the woodwork. For how long is another question, but he'll try it and see. Look at some of the routes he tried and pulled off very shortly, e.g. Clermont F and other small ones; or reduced severely the frequency.
The whip cracking was highlighted at a road show speech given by one of his henchmen 10 years ago. RYR had only 20 x 732's & 10 x Ng's then. An order of 50NG's was in the offing. They hadn't yet got the money power. The philosophy was to promise a new base a 3 year contract, 3 a/c and 2m pax in that time. For that they got zero landing fees and reduced costs. After 3 years the airfield had other customers paying full whack. They sent RYR the new contract as the old one had expired; similar to all the other users. RYR demanded a continuation of the freebee deal. The airfield said NO, so RYR pulled the a/c out and went down the road to the next saliving money dreaming airfield. The presenter was very proud of this strategy It showed strong business acumen.
Look what happened at GRO. A/c reduced to 1/2 when there was a change of local government and the freebee's were reduced. 6 months later, cap in hand, the locals caved in. Make your bed and lie in it.
Join Date: Aug 2005
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I am trying to book a ski weekend with Ryanair for next January. There appears to be no availability on any of the routes that I request. MAN to MMG for instance and I cannot find a timetable listing route dates on their website.
Have they dropped MAN-MMG and EDI-MMG?
I have to admit I question whether Ryanair will have any airports left to fly to as they seem to start a route with full fanfare and loads of promises then if the airport dares to increase prices or the route is not performing then they cut the route. I fully understand that they are there to make money but they seem rather short sighted with their bully boy tactics - what goes around tends to come around! Maybe they should consider 130-150 seat aircraft for slightly thinner routes.
Have they dropped MAN-MMG and EDI-MMG?
I have to admit I question whether Ryanair will have any airports left to fly to as they seem to start a route with full fanfare and loads of promises then if the airport dares to increase prices or the route is not performing then they cut the route. I fully understand that they are there to make money but they seem rather short sighted with their bully boy tactics - what goes around tends to come around! Maybe they should consider 130-150 seat aircraft for slightly thinner routes.
Look what happened at GRO. A/c reduced to 1/2 when there was a change of local government and the freebee's were reduced. 6 months later, cap in hand, the locals caved in. Make your bed and lie in it.
chris - do you mean FMM airport (Memmingen) as opposed to MMG ?
If so, you might like to look at:
Memmingen Airport - Wikipedia, the free encyclopedia
The page on wikipedia gives a good indication as to which routes at Memmingen are year round / seasonal and when any of them begin or end. You could also try looking at other airports in the area, like Friedrichshafen, Innsbruck, Munich or Zurich to see which airlines take passengers to the UK
If so, you might like to look at:
Memmingen Airport - Wikipedia, the free encyclopedia
The page on wikipedia gives a good indication as to which routes at Memmingen are year round / seasonal and when any of them begin or end. You could also try looking at other airports in the area, like Friedrichshafen, Innsbruck, Munich or Zurich to see which airlines take passengers to the UK
Last edited by davidjohnson6; 12th Sep 2012 at 12:31.
Join Date: Nov 2011
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It's Memmingen 
Manchester - Memmingen ends November 6 (Route cut)
Edinburgh - Memmingen is seasonal, so will end beginning of November as well.
Manchester - Memmingen ends November 6 (Route cut)
Edinburgh - Memmingen is seasonal, so will end beginning of November as well.
Last edited by Jorik; 12th Sep 2012 at 13:15.