Ryanair - 7
Funny that FR kills 6 routes gets abuse from usual suspects who never fly with them
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racedo did you not read the Manchester thread when BA canned New York??? Or the many comments regarding their abandonment of the regions.
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Er, I do when I have no choice. And although it's been cheap and on time, it's never been a particularly pleasant experience. Not quite sure what you mean by "abuse" anyway.
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What was unpleasant about a Ryanair flight?
You are... joking.. aren't you?!
No idea where I could possibly begin...
- Contempt for passengers by charging at every opportunity.
- Rubbish food and drink on board.
- Horrific interior colouring, combined with many 'in your face' adverts.
- THAT tune that gets played if you arrive on time.
- PA after PA after PA after PA...............................
I'd rather take an airline that isn't causing the destruction of conditions for every pilot in Europe. A ball of lead couldn't beat Ryanair in a race to the bottom.
You are... joking.. aren't you?!
No idea where I could possibly begin...
- Contempt for passengers by charging at every opportunity.
- Rubbish food and drink on board.
- Horrific interior colouring, combined with many 'in your face' adverts.
- THAT tune that gets played if you arrive on time.
- PA after PA after PA after PA...............................
I'd rather take an airline that isn't causing the destruction of conditions for every pilot in Europe. A ball of lead couldn't beat Ryanair in a race to the bottom.
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I'd be intrigued to know how Ryanair can influence another airline's HR department to such destructive effect? If it's just because they implemented conditions that others had probably only dared to dream about why should RYR be blamed if those others then try and follow suit? what makes you think that the airline industry should be insulated from changes that the vast majority of commerce and industry (apart it would seem from the banking sector) have been implementing for years?
As for the unpleasant aspects of flying with Ryanair, you're not forced to pay for anything you don't want on board, the food and drinks are as good if not better than that sold -or given away - on competing airlines (including BA's god-awful sandwiches), Ryanair aren't the first and won't be the last carrier to have questionable taste in internal decour and so what if there are adverts in the cabin - read the inflight magazine instead. The PA announcements I will, however, grant you can be an irritant...
As for the unpleasant aspects of flying with Ryanair, you're not forced to pay for anything you don't want on board, the food and drinks are as good if not better than that sold -or given away - on competing airlines (including BA's god-awful sandwiches), Ryanair aren't the first and won't be the last carrier to have questionable taste in internal decour and so what if there are adverts in the cabin - read the inflight magazine instead. The PA announcements I will, however, grant you can be an irritant...
The only particularly annoying thing for me about Ryanair
is hearing the trumpet call announcing "another on time arrival from Ryanair" after touching down in Manchester.
By the time everybody is off the aircraft, the buses have turned up and
the tour of the airport has been completed it is almost invariably late by the time you reach the arrivals hall.
is hearing the trumpet call announcing "another on time arrival from Ryanair" after touching down in Manchester.
By the time everybody is off the aircraft, the buses have turned up and
the tour of the airport has been completed it is almost invariably late by the time you reach the arrivals hall.
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There are too many snobs on here going on about Ryanair and if some are really inclined to go off and want to pay huge airfares with what is left of the European legacy airlines that is just fine but if anyone wants to know a bit more about uncomfortable cabins and the like just go take a flight on a FCA/TOM A320. Much to my chagrin I am fairly short at 5 ft, 6 ins in height and having to endure such a tight space in the back of an A320 for only two hours a few weeks back is something that I would not wish on anyone, even Ducksie! The space on a FR 737 is almost like business class in comparison.
To answer the questions put to me above, I would say that jb has hit the nail pretty much on the head. To the poster above, there's nothing snobbish about not liking it - obviously if you pay a cheap fare then you don't expect first class service and sometimes you just have to fly as cheaply as possible. It doesn't mean you have to enjoy it. For me:
- Being forced to pay an extra £5 for the privelige of printing my own boarding card at home. (Why isn't this just included in the fare if it's unavoidable? And don't give me any nonsense about 'promotional fares'. They could just call it a £5 discount when it's on promotion.) Rip-off.
- Being forced to pay a credit card booking fee per passenger - surely one of their greatest rip-offs. My bank doesn't do Visa Electron cards. For most, it's not a discretionary item - the only way you can avoid the charge is by not booking. Which, in most cases, is the option I take on principle.
- They claim they want people to take hand luggage only but then impose a weight limit, so if you go slightly over you have to pay (again) to put it into the hold. Rip-off. Easyjet don't do this unless it is clearly too big - there is no defined weight limit.
- The boarding process, which the last couple of times flying out from Stansted, involved them calling boarding and having people queueing in the tunnel down to the ramp before the aircraft had even pulled on to stand, never mind disembarked. And the priority/non-priority system which people clearly don't understand. The whole process becomes a shambles. (Although Easy's SB/SA/A/B system isn't much better, I'll grant that.)
- The worst bit - the incessant PAs during flight. I just want to be left alone - I do not want individual PAs selling hot food, cold food, drinks, duty free, train tickets, scratchcards, the on-board mobile phone system, more food, more drink, more duty free, coach transfers, more food and more drink. Flying on easyJet is like sitting in a library in comparison. What's more, they make the PAs and then come around and ask you individually "would you like anything". Why even bother with the PA?
- As other people have said, THAT fanfare after landing. Especially when the plane touches down on the scheduled arrival time but then arrives at the gate (or remote stand, more likely) 5 minutes later. That, to me, is not an on-time arrival and it makes it even worse that they boast about it.
- The way they proclaim themselves the "World's favourite airline" when their network covers nowhere further than eastern Europe and a bit of north Africa. And I'm sorry, but simply losing the fewest bags and arriving on time does not make you "number 1 for customer service". Ably sorting things out when it goes wrong is what makes you number 1 - you can't claim superiority on the basis of doing things which should be a given. And ably sorting things out when it goes wrong is something Ryanair seem to almost pride themselves in not giving a crap about.
Many passengers wouldn't be bothered by this experience - they get you there cheaply and on time. I personally don't like it - what's wrong with that?
For what it's worth, I just booked a flight from London to my home base in Europe for 56 quid. I suppose that's not particularly unreasonable really, I expect it'll get me there on time and safely and compared to some other airlines' fares it's very cheap. Oh yeah, and it's on that 'high fares airline' BA from Heathrow.
- Being forced to pay an extra £5 for the privelige of printing my own boarding card at home. (Why isn't this just included in the fare if it's unavoidable? And don't give me any nonsense about 'promotional fares'. They could just call it a £5 discount when it's on promotion.) Rip-off.
- Being forced to pay a credit card booking fee per passenger - surely one of their greatest rip-offs. My bank doesn't do Visa Electron cards. For most, it's not a discretionary item - the only way you can avoid the charge is by not booking. Which, in most cases, is the option I take on principle.
- They claim they want people to take hand luggage only but then impose a weight limit, so if you go slightly over you have to pay (again) to put it into the hold. Rip-off. Easyjet don't do this unless it is clearly too big - there is no defined weight limit.
- The boarding process, which the last couple of times flying out from Stansted, involved them calling boarding and having people queueing in the tunnel down to the ramp before the aircraft had even pulled on to stand, never mind disembarked. And the priority/non-priority system which people clearly don't understand. The whole process becomes a shambles. (Although Easy's SB/SA/A/B system isn't much better, I'll grant that.)
- The worst bit - the incessant PAs during flight. I just want to be left alone - I do not want individual PAs selling hot food, cold food, drinks, duty free, train tickets, scratchcards, the on-board mobile phone system, more food, more drink, more duty free, coach transfers, more food and more drink. Flying on easyJet is like sitting in a library in comparison. What's more, they make the PAs and then come around and ask you individually "would you like anything". Why even bother with the PA?
- As other people have said, THAT fanfare after landing. Especially when the plane touches down on the scheduled arrival time but then arrives at the gate (or remote stand, more likely) 5 minutes later. That, to me, is not an on-time arrival and it makes it even worse that they boast about it.
- The way they proclaim themselves the "World's favourite airline" when their network covers nowhere further than eastern Europe and a bit of north Africa. And I'm sorry, but simply losing the fewest bags and arriving on time does not make you "number 1 for customer service". Ably sorting things out when it goes wrong is what makes you number 1 - you can't claim superiority on the basis of doing things which should be a given. And ably sorting things out when it goes wrong is something Ryanair seem to almost pride themselves in not giving a crap about.
Many passengers wouldn't be bothered by this experience - they get you there cheaply and on time. I personally don't like it - what's wrong with that?
For what it's worth, I just booked a flight from London to my home base in Europe for 56 quid. I suppose that's not particularly unreasonable really, I expect it'll get me there on time and safely and compared to some other airlines' fares it's very cheap. Oh yeah, and it's on that 'high fares airline' BA from Heathrow.
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Thats fine if you dont like it, totally your choice.
However, theres 67 million passengers out there who feel differently to you.
Let's just hope you manage to get on that BA flight and it's not canx due to a strike.
However, theres 67 million passengers out there who feel differently to you.
Let's just hope you manage to get on that BA flight and it's not canx due to a strike.
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To answer the questions put to me above, I would say that jb has hit the nail pretty much on the head. To the poster above, there's nothing snobbish about not liking it - obviously if you pay a cheap fare then you don't expect first class service and sometimes you just have to fly as cheaply as possible. It doesn't mean you have to enjoy it. For me:
- Being forced to pay an extra £5 for the privelige of printing my own boarding card at home. (Why isn't this just included in the fare if it's unavoidable? And don't give me any nonsense about 'promotional fares'. They could just call it a £5 discount when it's on promotion.) Rip-off.
- Being forced to pay a credit card booking fee per passenger - surely one of their greatest rip-offs. My bank doesn't do Visa Electron cards. For most, it's not a discretionary item - the only way you can avoid the charge is by not booking. Which, in most cases, is the option I take on principle.
- They claim they want people to take hand luggage only but then impose a weight limit, so if you go slightly over you have to pay (again) to put it into the hold. Rip-off. Easyjet don't do this unless it is clearly too big - there is no defined weight limit.
- The boarding process, which the last couple of times flying out from Stansted, involved them calling boarding and having people queueing in the tunnel down to the ramp before the aircraft had even pulled on to stand, never mind disembarked. And the priority/non-priority system which people clearly don't understand. The whole process becomes a shambles. (Although Easy's SB/SA/A/B system isn't much better, I'll grant that.)
- The worst bit - the incessant PAs during flight. I just want to be left alone - I do not want individual PAs selling hot food, cold food, drinks, duty free, train tickets, scratchcards, the on-board mobile phone system, more food, more drink, more duty free, coach transfers, more food and more drink. Flying on easyJet is like sitting in a library in comparison. What's more, they make the PAs and then come around and ask you individually "would you like anything". Why even bother with the PA?
- As other people have said, THAT fanfare after landing. Especially when the plane touches down on the scheduled arrival time but then arrives at the gate (or remote stand, more likely) 5 minutes later. That, to me, is not an on-time arrival and it makes it even worse that they boast about it.
- The way they proclaim themselves the "World's favourite airline" when their network covers nowhere further than eastern Europe and a bit of north Africa. And I'm sorry, but simply losing the fewest bags and arriving on time does not make you "number 1 for customer service". Ably sorting things out when it goes wrong is what makes you number 1 - you can't claim superiority on the basis of doing things which should be a given. And ably sorting things out when it goes wrong is something Ryanair seem to almost pride themselves in not giving a crap about.
Many passengers wouldn't be bothered by this experience - they get you there cheaply and on time. I personally don't like it - what's wrong with that?
For what it's worth, I just booked a flight from London to my home base in Europe for 56 quid. I suppose that's not particularly unreasonable really, I expect it'll get me there on time and safely and compared to some other airlines' fares it's very cheap. Oh yeah, and it's on that 'high fares airline' BA from Heathrow.
- Being forced to pay an extra £5 for the privelige of printing my own boarding card at home. (Why isn't this just included in the fare if it's unavoidable? And don't give me any nonsense about 'promotional fares'. They could just call it a £5 discount when it's on promotion.) Rip-off.
- Being forced to pay a credit card booking fee per passenger - surely one of their greatest rip-offs. My bank doesn't do Visa Electron cards. For most, it's not a discretionary item - the only way you can avoid the charge is by not booking. Which, in most cases, is the option I take on principle.
- They claim they want people to take hand luggage only but then impose a weight limit, so if you go slightly over you have to pay (again) to put it into the hold. Rip-off. Easyjet don't do this unless it is clearly too big - there is no defined weight limit.
- The boarding process, which the last couple of times flying out from Stansted, involved them calling boarding and having people queueing in the tunnel down to the ramp before the aircraft had even pulled on to stand, never mind disembarked. And the priority/non-priority system which people clearly don't understand. The whole process becomes a shambles. (Although Easy's SB/SA/A/B system isn't much better, I'll grant that.)
- The worst bit - the incessant PAs during flight. I just want to be left alone - I do not want individual PAs selling hot food, cold food, drinks, duty free, train tickets, scratchcards, the on-board mobile phone system, more food, more drink, more duty free, coach transfers, more food and more drink. Flying on easyJet is like sitting in a library in comparison. What's more, they make the PAs and then come around and ask you individually "would you like anything". Why even bother with the PA?
- As other people have said, THAT fanfare after landing. Especially when the plane touches down on the scheduled arrival time but then arrives at the gate (or remote stand, more likely) 5 minutes later. That, to me, is not an on-time arrival and it makes it even worse that they boast about it.
- The way they proclaim themselves the "World's favourite airline" when their network covers nowhere further than eastern Europe and a bit of north Africa. And I'm sorry, but simply losing the fewest bags and arriving on time does not make you "number 1 for customer service". Ably sorting things out when it goes wrong is what makes you number 1 - you can't claim superiority on the basis of doing things which should be a given. And ably sorting things out when it goes wrong is something Ryanair seem to almost pride themselves in not giving a crap about.
Many passengers wouldn't be bothered by this experience - they get you there cheaply and on time. I personally don't like it - what's wrong with that?
For what it's worth, I just booked a flight from London to my home base in Europe for 56 quid. I suppose that's not particularly unreasonable really, I expect it'll get me there on time and safely and compared to some other airlines' fares it's very cheap. Oh yeah, and it's on that 'high fares airline' BA from Heathrow.
BTW, is it allowed to force people to pay a fee when they use a banking card (debit or credit) although there is NO other option ?? Does it make sense a Brussells ??
Is it allowed to charge 5 GBPs for printing off a boarding card at home to avoid a 100 GBPs fine at the airport.
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A lot of posters on here seem to be very agitated by various
Ryanair 'idiosyncrasys' - perhaps the pressure of their daily lives
has led to some being....unreasonable......irritable.......overzealous
.....self-important......?
Perhaps they should just 'chill' like the 60 million+ other Europeans
travelling this way every year.
If you want an 'individual' experience you are quite welcome to fly
with the carrier of your choice.You have always had that choice so
use it.
MM
Ryanair 'idiosyncrasys' - perhaps the pressure of their daily lives
has led to some being....unreasonable......irritable.......overzealous
.....self-important......?
Perhaps they should just 'chill' like the 60 million+ other Europeans
travelling this way every year.
If you want an 'individual' experience you are quite welcome to fly
with the carrier of your choice.You have always had that choice so
use it.
MM
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zippy,
Thanks for sharing your views, and good for you that you got a cheap flight on the airline of your choice, but BA aint for me.
I have had some horrendous flights with BA (including business class) with poor customer service from both flight crew and ground staff. I could bore you with the stories. Additionally, within Europe Ryanair provide a much better choice of destinations. Long Haul BA are not an option as I have a 200 mile unpleasant drive first, with usually a cost of a hotel thrown in. And again, my personal experiences with ba longhaul are grim. So now I interline at AMS or use Locos to change to longhaul from Europe, this has the additional advantage of cutting the air tax, although you have to check in again. Doesnt bother me, I can sit in the lounge with all the money saved.
Ryanair are not by far my favourite airline, nor even my Loco of choice (easyjet I find are better). But they do the job, get me where I want to go at low cost, on time and without hassle and without the need for disgusting airline food. Indeed everything which BA isnt. Yes some elements of ryanair are annoying, but thats it, certainly more positive than negative. I read the t and c's and add all the 'extras' so that I am fully aware of the cost of the flight. Yes it would be better to show a 'an inclusive fare', but I went to school and I can at least manage some basic arithmetic. I never used to bother with on-line check in but since Ryanair has forced me to, I now dont have to bother queing at check in and I can arrive at the airport much later than I used to. This in itself is a benefit.
You prefer BA, I dont have a problem with that. You even like their food. Cant you just accept that many people have a choice and if Ryanair is not to your liking fine, simply choose another airline if you can, but obviously it doesnt really bother millions of pax like me.
Thanks for sharing your views, and good for you that you got a cheap flight on the airline of your choice, but BA aint for me.
I have had some horrendous flights with BA (including business class) with poor customer service from both flight crew and ground staff. I could bore you with the stories. Additionally, within Europe Ryanair provide a much better choice of destinations. Long Haul BA are not an option as I have a 200 mile unpleasant drive first, with usually a cost of a hotel thrown in. And again, my personal experiences with ba longhaul are grim. So now I interline at AMS or use Locos to change to longhaul from Europe, this has the additional advantage of cutting the air tax, although you have to check in again. Doesnt bother me, I can sit in the lounge with all the money saved.
Ryanair are not by far my favourite airline, nor even my Loco of choice (easyjet I find are better). But they do the job, get me where I want to go at low cost, on time and without hassle and without the need for disgusting airline food. Indeed everything which BA isnt. Yes some elements of ryanair are annoying, but thats it, certainly more positive than negative. I read the t and c's and add all the 'extras' so that I am fully aware of the cost of the flight. Yes it would be better to show a 'an inclusive fare', but I went to school and I can at least manage some basic arithmetic. I never used to bother with on-line check in but since Ryanair has forced me to, I now dont have to bother queing at check in and I can arrive at the airport much later than I used to. This in itself is a benefit.
You prefer BA, I dont have a problem with that. You even like their food. Cant you just accept that many people have a choice and if Ryanair is not to your liking fine, simply choose another airline if you can, but obviously it doesnt really bother millions of pax like me.
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Was in UK for approx 5 weeks this summer and did quite a few flights in and out of London to Europe, this was with both legacy carriers and loco's. Usually travel in a premium (J or F) cabin for long haul (have stopped using BA long haul due to inconsistencies in the premium product)and so was dreading the flights we had booked with Ryanair, however, i have to say i was pleasantly suprised. Flights were on time, cabin crew were friendly, boarding was orderly, sandwich and beverage purchased on board was fine. The only problem was the complete shambles to check in at STN, which was nothing less than a scrum. Apart from a free snack the service on the flights we did with BA, LH and AF was not a great deal different. I managed to read my book and tuned out the announcements many complain of,I will be back in UK for a month over Christmas and we plan some trips to Europe, i would certainly consider using Ryanair again based on comparable fares, schedules etc. Maybe i was lucky and my next experience will be completely different but my first experience of Ryanair certainly beat my expectations.
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But it's the "scrum" at check-in, not to mention the way the low-cost passengers are herded like cattle at the gate and the mad rush for the "best" seats, that discourages many people from flying with the likes of Ryanair. Why should flying be such an ordeal?
There's also the (remote) possibility that if I were to forget or lose my boarding pass then I would be charged £100 for a new one, and that if a Ryanair flight were cancelled I would be left to fend for myself hundreds of miles from home.
I would honestly rather pay £150 to fly with a legacy airline than fly for free on Ryanair - and I frequently do.
There's also the (remote) possibility that if I were to forget or lose my boarding pass then I would be charged £100 for a new one, and that if a Ryanair flight were cancelled I would be left to fend for myself hundreds of miles from home.
I would honestly rather pay £150 to fly with a legacy airline than fly for free on Ryanair - and I frequently do.
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Rusland
You would only be charged if you lose it before you get to security: once you are airside we take a much more relaxed view on things and do understand that problems arise for certain people, notably the elderly.
Ryanair is not the monster some people think: very often you aren't dealing, notably on the ground, with FR staff, but wth a handling agent who also handles several other airlines.
I had a situation a few days ago where a lady had managed to get through security and the gate on to the aircraft with her "return" boarding card: she had, in error, printed the return section twice.
My instruction to the dispatcher was simple: check her reservation at the gate, if she has a valid outbound booking give her a boarding card and we can go. The handling agent though, insisted she went back to the ticket desk and got another boarding card and came all the way back through security etc to the gate.
The solution was for me to insist that she was accompanied throughout by one of the handling staff and we waited until she returned even though it delayed the flight.
Ryanair.................the human side of customer service. Just because we carry 60+ million passengers does not mean we forget that each one of those passengers is a person.
You would only be charged if you lose it before you get to security: once you are airside we take a much more relaxed view on things and do understand that problems arise for certain people, notably the elderly.
Ryanair is not the monster some people think: very often you aren't dealing, notably on the ground, with FR staff, but wth a handling agent who also handles several other airlines.
I had a situation a few days ago where a lady had managed to get through security and the gate on to the aircraft with her "return" boarding card: she had, in error, printed the return section twice.
My instruction to the dispatcher was simple: check her reservation at the gate, if she has a valid outbound booking give her a boarding card and we can go. The handling agent though, insisted she went back to the ticket desk and got another boarding card and came all the way back through security etc to the gate.
The solution was for me to insist that she was accompanied throughout by one of the handling staff and we waited until she returned even though it delayed the flight.
Ryanair.................the human side of customer service. Just because we carry 60+ million passengers does not mean we forget that each one of those passengers is a person.
However, theres 67 million passengers out there who feel differently to you.
Let's just hope you manage to get on that BA flight and it's not canx due to a strike.
Perhaps they should just 'chill' like the 60 million+ other Europeans travelling this way every year.
Cant you just accept that many people have a choice and if Ryanair is not to your liking fine, simply choose another airline if you can, but obviously it doesnt really bother millions of pax like me.
Originally Posted by Zippy Monster
]Many passengers wouldn't be bothered by this experience - they get you there cheaply and on time. I personally don't like it - what's wrong with that?
If the fares are comparable, I'll choose the legacy carrier any day. In this case, £56 for BA against £45 or whatever it was on Ryanair leaves no contest. If the legacy is miles more expensive, then of course I'll choose Ryanair. Hopefully this might clear things up a bit for those who, for some reason, take the expression of any negative opinion about Ryanair personally.
EDIT to add... Slim... agreed about the handling agent thing. But if the handling agent isn't doing what it's supposed to be doing, and in the process giving the airline a bad name, then it's up to the airline to sort it out with the agent (as you clearly did in the case you mentioned). People think they are flying with Ryanair - they don't stand there trying to work out which company in the chain has caused a particular part of the disruption or bother.
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As I said this is totally your choice and opinion and that is fair. Everyone has the opportunity to express their opinions and as an industry I think we should welcome it.
However, I would like to just put forward another perspective, to give a balanced experience.
The majority of our passengers like our product, not because they enjoy flying like the "good old days of aviation", because we offer real value for money. We get you from A to B, with your bag and on time. Yes we might ask a lot of you, ie to bring your own boarding pass, pack lightly, help us at the gate by being their promptly and waiting 10 mins in a queue to help us speed up our turnarounds, but this is simply a case of educating the travelling public on a new way of aviation travel. Making the product more efficient and cost effective.
Things do go wrong, but the misconception you get nothing is unbelieveable. All passengers have the right to care, which is published under EU law. All we say at Ryanair is, you have the right to organise this yourself and claim it back from us. Handling Agents across Europe are made aware of this and yes I agree sometimes handling agents do not act on the airlines best interests and it is them who cause a bad public image.
I meet passengers everyday who are shocked by the product we offer and comment that they will continue to use our service because it is so good. Only the small minority do make a fuss and comment at how they dislike it. However, as a nation, the UK likes to moan more than congratulate, so these are the people that kick up a storm in the media when something goes wrong.
Now let's not turn this into a Ryanair against the world set of arguments. I appreciate what you are saying, but I would like to give you a balanced opinion of both sides.
Lets be honest - we dont force the 67 million passengers on board our aircraft, they do it of their own free will when they click that box saying the agree to our terms and conditions.
However, I would like to just put forward another perspective, to give a balanced experience.
The majority of our passengers like our product, not because they enjoy flying like the "good old days of aviation", because we offer real value for money. We get you from A to B, with your bag and on time. Yes we might ask a lot of you, ie to bring your own boarding pass, pack lightly, help us at the gate by being their promptly and waiting 10 mins in a queue to help us speed up our turnarounds, but this is simply a case of educating the travelling public on a new way of aviation travel. Making the product more efficient and cost effective.
Things do go wrong, but the misconception you get nothing is unbelieveable. All passengers have the right to care, which is published under EU law. All we say at Ryanair is, you have the right to organise this yourself and claim it back from us. Handling Agents across Europe are made aware of this and yes I agree sometimes handling agents do not act on the airlines best interests and it is them who cause a bad public image.
I meet passengers everyday who are shocked by the product we offer and comment that they will continue to use our service because it is so good. Only the small minority do make a fuss and comment at how they dislike it. However, as a nation, the UK likes to moan more than congratulate, so these are the people that kick up a storm in the media when something goes wrong.
Now let's not turn this into a Ryanair against the world set of arguments. I appreciate what you are saying, but I would like to give you a balanced opinion of both sides.
Lets be honest - we dont force the 67 million passengers on board our aircraft, they do it of their own free will when they click that box saying the agree to our terms and conditions.
Mods,
Can we have two threads about Ryanair - one that continually rehearses all the old arguments about cost v service, and the other that concentrates on the kind of news and comment that feature on other airline threads on this forum.
Just a thought.
Thanks
Can we have two threads about Ryanair - one that continually rehearses all the old arguments about cost v service, and the other that concentrates on the kind of news and comment that feature on other airline threads on this forum.
Just a thought.
Thanks
Join Date: Oct 2007
Location: England
Age: 59
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Perhaps they should just 'chill' like the 60 million+ other Europeans travelling this way every year.
'How does expressing a few opinions on the quality of a service convey a sense of agitation?!'
Perhaps your 'legacy' mentality causes you to be irritated when things are not what you expect.
You are a minority - sorry!
MM
'How does expressing a few opinions on the quality of a service convey a sense of agitation?!'
Perhaps your 'legacy' mentality causes you to be irritated when things are not what you expect.
You are a minority - sorry!
MM