Ryanair - 7
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Peter Vinthagen from Sweden expresses his opinion why people seem to love to hate Ryanair
Source: The Local, Sweden
Perhaps because that is all they are. Those that have gotten used to cheaper prices no longer remember the old days of £200 or bust flights from Stockholm to see the folks back in the UK.
Perhaps because they treat their passengers the same way they treat all the suppliers, customers and their competitors alike – with ill disguised contempt. They are the Chelsea FC of the skies – “No one likes us, we don’t care…”
There is no pool of goodwill.
For a long time it just didn’t matter, the paying customer would come back time and again anyway, feeling more and more cheated as extra is added upon extra, even the prospect of toilet charge surprising no one. Money talks, and as the dominant low-cost carrier, they could undercut everyone else.
The reaction to the announcement that Norwegian is opening more routes from Arlanda, and last week’s well-publicised spat between the Ryanair and Stockholm Skavsta, one can sense that the Irish airline may have to start to draw on a pool of customer loyalty that just does not exist – it has never existed.
Nyköping obviously enjoys the business opportunity and growth that Ryanair has given them, as do I am sure all the other backwater airports across Europe – but, given the choice, would they rather get their money from someone, anyone, else?
Ryanair is perhaps no better that the ‘fat cat’ airlines that it disparages and thus no more than a poor man’s monopoly. People fly with them for purely utilitarian reasons – they have to, not because they want to.
Like all empires, Ryanair’s will come to an end, but like a old punch drunk prize-fighter, will they see the upper cut before it is too late?
The Ryanair paradox – They may be the self-proclaimed “World’s Favourite Airline,” but the world, one feels, couldn’t care less either way.
Perhaps because they treat their passengers the same way they treat all the suppliers, customers and their competitors alike – with ill disguised contempt. They are the Chelsea FC of the skies – “No one likes us, we don’t care…”
There is no pool of goodwill.
For a long time it just didn’t matter, the paying customer would come back time and again anyway, feeling more and more cheated as extra is added upon extra, even the prospect of toilet charge surprising no one. Money talks, and as the dominant low-cost carrier, they could undercut everyone else.
The reaction to the announcement that Norwegian is opening more routes from Arlanda, and last week’s well-publicised spat between the Ryanair and Stockholm Skavsta, one can sense that the Irish airline may have to start to draw on a pool of customer loyalty that just does not exist – it has never existed.
Nyköping obviously enjoys the business opportunity and growth that Ryanair has given them, as do I am sure all the other backwater airports across Europe – but, given the choice, would they rather get their money from someone, anyone, else?
Ryanair is perhaps no better that the ‘fat cat’ airlines that it disparages and thus no more than a poor man’s monopoly. People fly with them for purely utilitarian reasons – they have to, not because they want to.
Like all empires, Ryanair’s will come to an end, but like a old punch drunk prize-fighter, will they see the upper cut before it is too late?
The Ryanair paradox – They may be the self-proclaimed “World’s Favourite Airline,” but the world, one feels, couldn’t care less either way.
Yet another journalist who feels he speaks for everyone.
What is it about Journalists who arrogantly feel they speak for everyone, in reality what they write is just more stuff to add to the recycling bin for collection by the dustmen.
What is it about Journalists who arrogantly feel they speak for everyone, in reality what they write is just more stuff to add to the recycling bin for collection by the dustmen.
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I will preface my comment by saying I do fly Ryanair, have no axe to grind with them and accept you get what you pay for.
However I have to say the Swedish piece is quite well written and in truth sums up the situation quite well.
Racedo I guess your response is tempered by where your loyalties lie.
However I have to say the Swedish piece is quite well written and in truth sums up the situation quite well.
Racedo I guess your response is tempered by where your loyalties lie.
Pwallhx
Given the number of Daily Mail, Daily Express, Sun, Times, Telegraph etc etc etc journos who claim the same stuff then after a while listening to the stuff they come up with not just on Ryanair but on everything then you tend to file it away pretty quickly.
Journos have generally an axe to gring or issue to get themselves noticed because a journo unnoticed is just another unpublished writer.
Given the number of Daily Mail, Daily Express, Sun, Times, Telegraph etc etc etc journos who claim the same stuff then after a while listening to the stuff they come up with not just on Ryanair but on everything then you tend to file it away pretty quickly.
Journos have generally an axe to gring or issue to get themselves noticed because a journo unnoticed is just another unpublished writer.
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Flying is tedious. Getting crammed into a metal tube and being propelled across the skies at 800kph until you get to your destination is a task we have to endure in order to get to where we want. Terrorists, red tape, anti-immigration laws, regulatory requirements, and even ecomentalists have all conspired to bring us to where we are today. The 1950s was apparently "the golden age of motoring," where every trip was a joy. Now sitting in our cars in heavy traffic while we wait to get to wherever we are going is called commuting and is something we don't like, but have to endure in order to get where we are going.
The "full service" airlines prospered during the "golden age of aviation," but now that the market has matured, low cost airlines have come of age, and people wistfully reminsce about the golden age, the same way that the drivers of the 1960s fondly reminisced about the golden age of motoring. In summary therefore, and this is merely my opinion, the low cost airlines have changed the whole market, and we are currently close enough to "the golden age of aviation" that some people who experienced it fondly remember it, whereas the vast majority of the flying population today have lower expectations, which are adequately met by Ryanair. Flying is a means to an end, and as such is something that must be endured. Like standing on the subway, or sitting in traffic on the M25. The likes of Ryanair are the future, whether certain people writing in small scandinavian "newspapers" like it or not.
The "full service" airlines prospered during the "golden age of aviation," but now that the market has matured, low cost airlines have come of age, and people wistfully reminsce about the golden age, the same way that the drivers of the 1960s fondly reminisced about the golden age of motoring. In summary therefore, and this is merely my opinion, the low cost airlines have changed the whole market, and we are currently close enough to "the golden age of aviation" that some people who experienced it fondly remember it, whereas the vast majority of the flying population today have lower expectations, which are adequately met by Ryanair. Flying is a means to an end, and as such is something that must be endured. Like standing on the subway, or sitting in traffic on the M25. The likes of Ryanair are the future, whether certain people writing in small scandinavian "newspapers" like it or not.
The 1950s was apparently "the golden age of motoring," where every trip was a joy. Now sitting in our cars in heavy traffic while we wait to get to wherever we are going is called commuting and is something we don't like, but have to endure in order to get where we are going.
Someone I met recently whose dad was a Salesman living around Redhill area close to Gatwick told me that when he was on the road in early 1970's he would leave on Sunday evening and stay at a B&B / Hotel close to area he looked after i.e. Greenford and surrounding area as on Monday it would take 3-4 hours to get there and generally returned on Thursday's with day in office on Friday. These days a Sales guy would get laughed at doing this as M25 etc makes it commutable.
I think it is similar with "Golden Age" of aviation which great if you had the money, majority never did and people forget the long flights from horrible airports.
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Like all empires, Ryanair’s will come to an end, but like a old punch drunk prize-fighter, will they see the upper cut before it is too late
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Journos hide behind words and think that because they get published/printed that they are immune from confrontation.
Remember the Panorama journo who thought that he could
ruffle MOL's feathers by badgering him on the companys
doorstep??
Like Ryanair and newspapers - you pays your money......
I resent the 'Chelsea of the skies' remark - everyone knows
that Man U/Liverpool are more arrogant !!
MM
Remember the Panorama journo who thought that he could
ruffle MOL's feathers by badgering him on the companys
doorstep??
Like Ryanair and newspapers - you pays your money......
I resent the 'Chelsea of the skies' remark - everyone knows
that Man U/Liverpool are more arrogant !!
MM
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I resent the 'Chelsea of the skies' remark - everyone knows
that Man U/Liverpool are more arrogant !!
that Man U/Liverpool are more arrogant !!
Cool Mod
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You may notice that a few posts have been deleted. This is because they breach the boundaries that PPRuNe laid down 11 years ago. Now and again, however, we find that someone thinks it is an OK thing to say anything they want. Its not!
Airlines are fair game for exposing their shortcomings or service, including personal experiences or news that is of interest but we draw the line at snide, abuse, naming names, insults and anything that goes against the rules. Sniping at fellow posters is a sign of your own inability to debate and it very often leads to tit for tat and leads to the deletions you have noted. Indeed, a system is in place for your fellow posters to complain about anyone who they feel has stepped out of line, which automatically alerts the moderators. That happens frequently.
Please remember freedom of speech does not exist on PPRuNe, it never has, so thinking you can say exactly what you want is not acceptable. But we do enjoy good debates. Also remember that these boards are read by millions on a daily basis, including those you write about so just stick to the topic and avoid using PPRuNe as a means of spouting rubbish.
AA&R mods
Airlines are fair game for exposing their shortcomings or service, including personal experiences or news that is of interest but we draw the line at snide, abuse, naming names, insults and anything that goes against the rules. Sniping at fellow posters is a sign of your own inability to debate and it very often leads to tit for tat and leads to the deletions you have noted. Indeed, a system is in place for your fellow posters to complain about anyone who they feel has stepped out of line, which automatically alerts the moderators. That happens frequently.
Please remember freedom of speech does not exist on PPRuNe, it never has, so thinking you can say exactly what you want is not acceptable. But we do enjoy good debates. Also remember that these boards are read by millions on a daily basis, including those you write about so just stick to the topic and avoid using PPRuNe as a means of spouting rubbish.
AA&R mods
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All together 6 new routes to Greece
25th May: Weeze-Trieste 3 weekly + Trapani-Ancona 3 weekly
25th June: Malaga-Haugesund 2 weekly
25th May: Weeze-Trieste 3 weekly + Trapani-Ancona 3 weekly
25th June: Malaga-Haugesund 2 weekly
Last edited by Seljuk22; 25th Feb 2010 at 12:48.
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New Ryanair Liverpool route to Szczecin announced.
Media Centre | Press Releases | Ryanair’s new flight to Poland sees JLA become joint top UK airport for Polish destinations
Media Centre | Press Releases | Ryanair’s new flight to Poland sees JLA become joint top UK airport for Polish destinations
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Flight FR4755
Um! you were on that flight?
We flew around Lanzarote for 50min to see if the weather changed so we could land, it did not, so we headed of to Grand Canary where we landed and re-fulled. After another 40min on the runway we took off for Lanzarote to try and land, again the weather was too bad.
So we landed at Fuerteventura at 21.40. To be told by the captain "You will have to disembark because Ryanair contracts ends here"
We did not get any further help by Ryanair ..
We asked if Ryanair would fly us to Lanzarote the next day, but the Captain said they had to go back to Bristol empty.
We have since found herd they went back to Lanzarote to pick up passengers to take back to Bristol.
We had to find our own hotel and taxi to get there. The next day after another taxi ride we managed to get the ferry to Lanzarote..
This was our first and last time using Ryanair
We flew around Lanzarote for 50min to see if the weather changed so we could land, it did not, so we headed of to Grand Canary where we landed and re-fulled. After another 40min on the runway we took off for Lanzarote to try and land, again the weather was too bad.
So we landed at Fuerteventura at 21.40. To be told by the captain "You will have to disembark because Ryanair contracts ends here"
We did not get any further help by Ryanair ..
We asked if Ryanair would fly us to Lanzarote the next day, but the Captain said they had to go back to Bristol empty.
We have since found herd they went back to Lanzarote to pick up passengers to take back to Bristol.
We had to find our own hotel and taxi to get there. The next day after another taxi ride we managed to get the ferry to Lanzarote..
This was our first and last time using Ryanair
Last edited by SteveRandall; 25th Feb 2010 at 15:52. Reason: wrong spelling