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EasyJet - 4

Old 1st Jun 2016, 11:39
  #4261 (permalink)  
 
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Perhaps I didn't make my feelings clear. I they're charging incentives then that is their business. I very much doubt this is a easyJet policy but rather a local policy set up by the handler.

If someone does get charged however it is because their bag is too big. If I have to cram everything into one bag and pack cafefully, then why should someone else be allowed to bring their oversize bag onboard? It's not real fair is it?
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Old 1st Jun 2016, 12:24
  #4262 (permalink)  
 
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I'm sure you guys would be just as annoyed to be sitting at departure time waiting for late passengers, just the type like you who arrogantly think they know everything and can make it to the gate just on time.

Just on time is not good enough. In all other modes of transport trains or buses, if you aren't there before the departure time then you'll likely not make the service. Same should and is looking like will apply in this new system, you can't turn up just on time and hope for the best.

This policy is also likely to have been introduced based on cost. The ground handling company at LGW is Menzies Aviation who have recently introduced an enormous soulless, windowless and fully automated check in area at Gatwick. This new policy seems more of a drive to reduce further staff costs. There is a lot of labour involved in escorting late/denied/offloaded passengers through arrivals, immigration and reclaim back to landside and to rebook their flights.
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Old 1st Jun 2016, 12:39
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It does seem a bit unfair to offload passengers though who could potentially have made the flight. Reality is, EZY, or no other airline for that matter delays a flight for stragglers. What difference does it make for those who were on-time? They are already on the plane ready to go. It will piss off more people than it will ever please.

What's definitely unfair about EZY's policy is that they only allow their Plus Cardholders and those who have paid for extra legroom seats to take a second carry-on bag... and they are permitted to board the aircraft first.

So everyone else faces the risk of their one and only cabin bag going in the hold.

A ruthless policy blatantly focused on retention of higher yielding customers whilst discriminating your typical flyer who only travels once or twice a year on a low budget. Explain to me how that one is fair!?
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Old 1st Jun 2016, 12:47
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A ruthless policy blatantly focuses on retention of higher yielding customers?

Do you feel the same way about airlines with a biz class who allow priority boarding, more than one bag, bigger seats (or 3 seats between 2 people), or 'free' catering or the use of the lounge? Why shouldn't those who pay the most get treated the best or be provided the better services?

Why on earth should these high yielding passengers not be treated better? These are the people who make lots of money for you, year round. The once a year beach crowd are great, but when Chardonnay and Bradley aren't flying in winter because they're saving for Christmas, it's the business woman off to the mainland to strike a deal or meet clients face to face who pays the fuel bill in the quiet winter months.
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Old 1st Jun 2016, 13:41
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Do you feel the same way about airlines with a biz class who allow priority boarding, more than one bag, bigger seats (or 3 seats between 2 people), or 'free' catering or the use of the lounge?
No because it's not remotely the same. Business class passengers pay for a business class service, a different product entirely.

EZY don't have business class service. It's an economy class ticket and an economy class plane. Yes they offer FLEXI fare which entails some of the extra services that attract business travelers but it's still, like everyone else, an economy class ticket.

The thing I personally have an issue with is how the policy is instigated in a way where it almost discriminates or is at the expense of your typical everyday passenger or family.
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Old 1st Jun 2016, 13:50
  #4266 (permalink)  
 
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Ok, well if I want the business class service I can pay 3/4 times the economy class ticket prices and get the business class service.

If I want to get the second bag on easyJet I can pay from £8.99 and get it.

Ether way if I want something I can get it through paying.

There's absolutely nothing wrong with those who make the airline the most money being treated better. It's no different to any other airline, a train, a ferry, cruise line or hotel. Do you boycott hotels with executive floors?

It's better than false promises that other airlines make (we won't mention any names though FRatSTN) who allow two bags onboard. Yes, you're allowed to carry on two bags, but what they don't mention is that half of them are offloaded at the gate and all you'll be left with is your small additional item as it's the large bags that are always offloaded.

Last edited by HeartyMeatballs; 1st Jun 2016 at 14:01.
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Old 1st Jun 2016, 14:09
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HeartyMeatballs

I still don't think you're getting the point entirely.

EZY do not offer a priority boarding option you can pay extra for, like some other airlines do. The cheapest way of doing that is through paying for seats. For a family or larger group that becomes expensive.

Lets now not pretend we don't know which other airline you are referring to and allow me to ask you to explain what on Earth you mean by false promises?

The policy for that unnamed airline is clearly stated as each passenger is entitled to bring 2 carry-on bags free of charge however only 90 large bags can travel in the cabin. No false promises there, and at least I can guarantee the second bag to put essential belongings into... unlike EZY who will take the one and only bag from the last passengers while allowing others on first with two!
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Old 1st Jun 2016, 14:23
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Ok so half of the 737-800 could get their one and only bag taken off them. Let's face it the second bag is limited to ladies handbags or laptop bags (who even has these nowadays?). So unless you have a handbag, you've got 99 pax who are getting their bag offloaded and have nothing to carry onboard.

EZY have a matrix to work out how many bags to offload depending on load and checked baggage. It doesn't just arbitrarily snatch up to 99 people's bags from them and it's certainly never anywhere near half of the aircraft.

I did just do a dummy booking. Although I did notice it was £80 return for a standard size bag on a 55 minute flight, I did not see any clearly stated mention that I have less than a 50% chance of actually getting my roll on onboard.

Families are pre boarded and two free items associated with child care can be carried feel of charge.

Last edited by HeartyMeatballs; 1st Jun 2016 at 14:55.
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Old 1st Jun 2016, 15:29
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The second small bag on Ryanair is actually 35 x 20 x 20 or if you work in old money its just under 14inch x 8inch x 8inch. Quite a decent size and reasonably priced on e bay..Fit quite a lot of stuff in it too and it goes free
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Old 1st Jun 2016, 16:07
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There's absolutely nothing wrong with those who make the airline the most money being treated better.
No easyJet fan (although I did speak to somebody from Customer Services yesterday - they do exist!), but HMB is right on this one.
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Old 1st Jun 2016, 19:13
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Is G-EZPG A319 still flying? FR24 hasn't recorded any movements from it.
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Old 1st Jun 2016, 21:48
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To Lufthansa Technik in MLA on the 16th, due to return to service on the 8th.
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Old 1st Jun 2016, 22:28
  #4273 (permalink)  
 
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The Chief Flight Operations Officer of Wizz Air will be the new chief pilot of Easy.
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Old 4th Jun 2016, 10:56
  #4274 (permalink)  
 
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Routes and capacity

Hi All,
Do easyjet have their summer 17 contracts signed yet if so will they be continuing with EDI TO BJV in 2017
Very popular again this year on a Wed / Sat schedule is this set to continue?
This is due to work holiday diary is now open and dates are filling up and we cannot wait till sept to put them in and with Ezy the only opp from scotland if they are opperating makes it very difficult.

Also which a/c have the 186 config I am aware PI,PJ have been put into the new config anyone know the others?
ALASDAIR
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Old 11th Jun 2016, 14:53
  #4275 (permalink)  
 
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Flight Club

Every time I fly Easyjet, shortly after boarding is complete there is some introductory blurb from the cabin manager which includes 'we would like to extend a special welcome to our easyjetplus card holders'.

Most major airlines with a loyalty scheme also have something in the introductory script referencing frequent fliers.

What I find curious is that while the Easyjet script encourages customers to join those who pay for the 'give me special treatment' card, there is no mention of the frequent fliers who are presumably all members of Flight Club. The in-flight magazine encourages sales of 1-year Plus cards but makes no mention of Flight Club. The website has a section on Flight Club but it's hidden away.

All of this makes me think Easyjet are trying to keep Flight Club very much invisible to non members - ie keep an invitation only kudos. Is this a deliberate long term strategy or are the marketing people still just trying to let Flight Club bed in properly before the publicising begins ?

I guess I'm not sure I understand the overall marketing strategy. Frequent customers get special benefits - but nothing is done to encourage non members to give more business to Easyjet and potentially gain those benefits. Thus someone who flew 15 sectors last year would not necessarily know that flying 5 more sectors with Easyjet rather than (for example BA) would get something for it.

Anyone out there with an insight into Easyjet's FF strategy care to comment ?

Last edited by davidjohnson6; 11th Jun 2016 at 15:10.
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Old 11th Jun 2016, 16:35
  #4276 (permalink)  
 
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Come on, you know what the first rule of Flight Club is....

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Old 30th Jun 2016, 12:31
  #4277 (permalink)  
 
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New routes for Winter:

Basel - Funchal
Berlin - La Palma, Marseille and Zurich
Bristol - Turin and Gran Canaria
Geneva - Fuerteventura, Inverness and Munich
London Gatwick - La Palma
London Luton - Turin, Tenerife, Lanzarote and Lyon
London Southend - Gran Canaria
Lyon - Luxembourg, Stockholm, and Vienna
Manchester - Gran Canaria and Turin
Newcastle - Berlin and Gran Canaria
Paris CDG - Pristina
Amsterdam - Zurich

Last edited by easydan319; 1st Jul 2016 at 11:07.
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Old 30th Jun 2016, 12:53
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Also Gatwick to Turin.
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Old 1st Jul 2016, 10:06
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Gatwick to Turin is not a 'new' route as it's been a seasonal route for several years now mainly tapping into the winter ski season.
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Old 1st Jul 2016, 10:27
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EasyJet Opens Talks Over Post-Brexit HQ Move

McCalls on Sky again... Do we see any fruition here or not?
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