NEWCASTLE - 8
Join Date: Jan 2009
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How many are based now? IIRC correctly its 2x733, and that lovely white 752 (which is horrifically underused and spends most of its time on remote!).
And how will the new flights affect thier lucrative mail contract. I doubt LS would risk a 733 being back at NCL too close to the mail flights, bearing in mind the time required to tow, convert, load and dispatch the mail.
Anyone know the timing of the LS mail?
RTG!
And how will the new flights affect thier lucrative mail contract. I doubt LS would risk a 733 being back at NCL too close to the mail flights, bearing in mind the time required to tow, convert, load and dispatch the mail.
Anyone know the timing of the LS mail?
RTG!
Join Date: Oct 2002
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RTG all of the 737 operated passenger flights are scheduled to arrive before the mail flights depart, except saturday evenings when no mail flights (or a reduced schedule) are/is operated.
In terms of aircraft numbers based, I have to agree with CentreFix that some re-scheduling may take place, unless of course additional routes are announced. The rumoured KGS charter could be operated on the 733 after the PMI, but could be tight for mail flight?! There are some gaps left in teh schedule, which could yet be filled - there is no reason why LS wouldn't use their 757 for night flying to maximise useage and potential profit!
As for YYZ, not convinced on that one for LS, but the loss of the route certainly needs a replacement!
tcx00 the days of operation are just changing for next summer by the looks of it. DLM will be operated on Mondays, Wednesdays, Thursdays, Fridays and Saturdays - more or less same capacity as this season. However again glancing through the programme indicates gaps on a Monday, Tuesday and Friday evening.
In terms of aircraft numbers based, I have to agree with CentreFix that some re-scheduling may take place, unless of course additional routes are announced. The rumoured KGS charter could be operated on the 733 after the PMI, but could be tight for mail flight?! There are some gaps left in teh schedule, which could yet be filled - there is no reason why LS wouldn't use their 757 for night flying to maximise useage and potential profit!
As for YYZ, not convinced on that one for LS, but the loss of the route certainly needs a replacement!
tcx00 the days of operation are just changing for next summer by the looks of it. DLM will be operated on Mondays, Wednesdays, Thursdays, Fridays and Saturdays - more or less same capacity as this season. However again glancing through the programme indicates gaps on a Monday, Tuesday and Friday evening.
Join Date: Jul 2007
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How many are based now? IIRC correctly its 2x733, and that lovely white 752 (which is horrifically underused and spends most of its time on remote!).
It does 4 rotations a day except for Tues and Weds where it does 2 so it's not that bad!!
Join Date: May 2009
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Apologies if the following post is in the wrong place but here goes
Returned to my former 'local' airport on a break to England last night with Thomson through Palma
Landed early at 00.05 and was advised during taxi that there would be a short delay in disembarking to allow the fitting of an airbridge (which bemused me as to why they announced this?) which was to our advantage as the weather was atrocious (very heavy rain)
After 10 minutes the pilot came on and apologised saying we'd have to disembark via stairs as the airbridge operator was unavailable. Hmmm. So another 5 minutes and stairs were attached. By now we've been on the ground nearly 20 minutes. I exited via front stairs which to my mind weren't attached properly. They shook like hell and were very very slippy. It was like a funhouse ride from the Town Moor. The air stewards started directing people to the back doors instead.
Was then stuck in a 10 minute queue at the UK Border Agency (rent a failed cop) who had 2 people for the whole flight yet 2 people controlling a queue! They spent an age looking at passports and passengers and barking at parents who dared to move forward with their children. Rather appalling behaviour.
Eventually I moved forwarded and was grunted at by a spotty 20 year old who ordered me around like a 12 year old. I half expect this from UK immigration these days.
So onto the baggage collection which took 45 minutes! Landing at 00.05 I didn't leave the airport until 01.15 and we were the only flight at the time (another TOM jet from Ibiza was due in 20 minutes after us) The cases were soaked through to add injury to a growing insult.
It just seemed a wholly inefficient slow and poor operation from gate to arrivals hall.
Returned to my former 'local' airport on a break to England last night with Thomson through Palma
Landed early at 00.05 and was advised during taxi that there would be a short delay in disembarking to allow the fitting of an airbridge (which bemused me as to why they announced this?) which was to our advantage as the weather was atrocious (very heavy rain)
After 10 minutes the pilot came on and apologised saying we'd have to disembark via stairs as the airbridge operator was unavailable. Hmmm. So another 5 minutes and stairs were attached. By now we've been on the ground nearly 20 minutes. I exited via front stairs which to my mind weren't attached properly. They shook like hell and were very very slippy. It was like a funhouse ride from the Town Moor. The air stewards started directing people to the back doors instead.
Was then stuck in a 10 minute queue at the UK Border Agency (rent a failed cop) who had 2 people for the whole flight yet 2 people controlling a queue! They spent an age looking at passports and passengers and barking at parents who dared to move forward with their children. Rather appalling behaviour.
Eventually I moved forwarded and was grunted at by a spotty 20 year old who ordered me around like a 12 year old. I half expect this from UK immigration these days.
So onto the baggage collection which took 45 minutes! Landing at 00.05 I didn't leave the airport until 01.15 and we were the only flight at the time (another TOM jet from Ibiza was due in 20 minutes after us) The cases were soaked through to add injury to a growing insult.
It just seemed a wholly inefficient slow and poor operation from gate to arrivals hall.
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Sorry to hear of your experience, JKKne. I've heard similar concerns about customer service relating to both travelling and accommodation in the UK. It is not something peculiar to Newcastle.
Such lapses happen, in my view, when management loses sight of the big picture. (Why do we provide a service? To keep people safe and make them happy. If they are safe and happy, they will come back for more, thus ensuring the pennies keep rolling in.) Ideally, staff training would include an element of observing best practice, wherever that might be located (Do hoteliers ever stay in other hotels? Do immigration officers ever pass through immigration abroad?). Staff could also be encouraged to take a personal interest in their career development (= I want to be good at my job, so I'm going to learn something or do something that will enable me to perform better). Often things get out of hand when they get too big and too impersonal: eg you sometimes get good service at small hotels, on small airlines and at small airports.
I regularly stay at a particular large chain's hotels on my travels and have been very impressed by their corporate style and methods. They seem to have been able to instill in staff a 'can do' and 'want to help' attitude that many organisations would do well to follow.
Hope your next trip back to The Toon runs more smoothly.
Such lapses happen, in my view, when management loses sight of the big picture. (Why do we provide a service? To keep people safe and make them happy. If they are safe and happy, they will come back for more, thus ensuring the pennies keep rolling in.) Ideally, staff training would include an element of observing best practice, wherever that might be located (Do hoteliers ever stay in other hotels? Do immigration officers ever pass through immigration abroad?). Staff could also be encouraged to take a personal interest in their career development (= I want to be good at my job, so I'm going to learn something or do something that will enable me to perform better). Often things get out of hand when they get too big and too impersonal: eg you sometimes get good service at small hotels, on small airlines and at small airports.
I regularly stay at a particular large chain's hotels on my travels and have been very impressed by their corporate style and methods. They seem to have been able to instill in staff a 'can do' and 'want to help' attitude that many organisations would do well to follow.
Hope your next trip back to The Toon runs more smoothly.
Join Date: Feb 2004
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Its not all bad, I've flown into or out of NCL 6 times this year. On each occassion I had 2 children and 2 suitcases and made it through the airport on every occassion as quick as it could possibly be done (in my opinion). Other than the notorious revolving door, I can't think of any point of the procedure that could have went better or quicker.
Join Date: Sep 2007
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Landed early at 00.05 and was advised during taxi that there would be a short delay in disembarking to allow the fitting of an airbridge (which bemused me as to why they announced this?) which was to our advantage as the weather was atrocious (very heavy rain)
After 10 minutes the pilot came on and apologised saying we'd have to disembark via stairs as the airbridge operator was unavailable. Hmmm. So another 5 minutes and stairs were attached. By now we've been on the ground nearly 20 minutes. I exited via front stairs which to my mind weren't attached properly. They shook like hell and were very very slippy. It was like a funhouse ride from the Town Moor. The air stewards started directing people to the back doors instead.
After 10 minutes the pilot came on and apologised saying we'd have to disembark via stairs as the airbridge operator was unavailable. Hmmm. So another 5 minutes and stairs were attached. By now we've been on the ground nearly 20 minutes. I exited via front stairs which to my mind weren't attached properly. They shook like hell and were very very slippy. It was like a funhouse ride from the Town Moor. The air stewards started directing people to the back doors instead.
2 sets of stairs were waiting and were connected to the a/c (properly) within 5 minutes of it pulling onto stand. The front stairs were connected first and the majority of the flight disembarked via the front stairs with no other complaints made. The a/c was fully clear of passengers and the crew had disembarked within 20 minutes of its arrival on stand so your times are very inaccurate.
It does seem you've had a long wait for you bags however but this may have something to do with the TOM IBZ actually landing 15 mins before you not 15 mins after.
Join Date: Oct 2002
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Cannot comment on the majority of that situation, other than immigration can get very hectic at certain times of the day, IMHO the area is far too small and cramped for busy periods, though during the night maybe a leaner coverage of border control officers are present, leading to longer wait?? I have no objection in them thoroughly checking documentation, but adequate provision of staff and a spacious area would improve passenger transit.
Join Date: Jan 2009
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I have to say, I've never found NCL any worse to arrive in than any other airport, and I pass thought a few times a month. I think a lot of your problems are probably due to the late arrival time. At that time of night, the handling agents have a skeleton staff, that can probably cope with all the work, provided nothing is too early... or too late.
I can imagine that immigration is a nightmare if you land a few minutes after the Emirates though!
Though nice to know I'm not the only one who HATES those damn revolving doors! I've even been on flights that have landed late, and the revolving door in the domestic hall had been switched off!
Is there a reason NCL doesn't have the sliding doors like everywhere else?
I can imagine that immigration is a nightmare if you land a few minutes after the Emirates though!
Though nice to know I'm not the only one who HATES those damn revolving doors! I've even been on flights that have landed late, and the revolving door in the domestic hall had been switched off!
Is there a reason NCL doesn't have the sliding doors like everywhere else?
Join Date: May 2009
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2 sets of stairs were waiting and were connected to the a/c (properly) within 5 minutes of it pulling onto stand. The front stairs were connected first and the majority of the flight disembarked via the front stairs with no other complaints made. The a/c was fully clear of passengers and the crew had disembarked within 20 minutes of its arrival on stand so your times are very inaccurate
The pilot was most talkative, I assume he was just using spiel.
I'm used to flying into Palma, the most godforsaken impersonal of airports (though a joy out of season it has to be said) but I've never had a baggage wait longer than 10 minutes with them and immigration in particular has been a breeze. Man with gun waving through at the sight of some red leather or a national ID card
On the doors. They were blocked off when I arrived and we were directed to the door to the left of them in arrivals
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apparently the funding was ringfenced in place a while back for the sliding doors as replacements. however prior to this work starting there was an incursion from land / airside at another airport and this led to the door changes/upgrade being put on hold...... thats what i hear anyway,
Join Date: Aug 2008
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Looks like there will be stability at best from Easyjet at Newcastle in 2010. It's pulling out of EMA, cutting 20% at Luton and at Belfast, Bristol, Newcastle and Stansted aircraft numbers will remain the same, but a total of 40 pilot and cabin crew jobs to go across the 4 bases.
Join Date: Oct 2006
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Given that the reason for the EZY EMA base closure is that the base has been stagnant for the last few years does anyone think that NCL should have something to fear.
I posted a couple of years ago when we lost Berlin, Copenhagen, Budapest that I was concerned that we were becoming like EMA then. I know we dont have just 3 based EZY aircraft here but we have been quite stagnant now for a couple of years, with regard to EZY aircraft numbers, I know some of the EZY folk have become quite concerned over the last couple of days.
Any thoughts from anyone else on this one
I posted a couple of years ago when we lost Berlin, Copenhagen, Budapest that I was concerned that we were becoming like EMA then. I know we dont have just 3 based EZY aircraft here but we have been quite stagnant now for a couple of years, with regard to EZY aircraft numbers, I know some of the EZY folk have become quite concerned over the last couple of days.
Any thoughts from anyone else on this one
Join Date: Oct 2002
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I agree that EZY has been a little stagnant for a while at NCL now, Jet2 seem to be making NCL into quite a large base for them, it would be interesting to compare pax numbers on the 2 airlines from NCL. Having said that with 6 based aircraft EZY still has a fairly large base, with a good number of routes and frequencies - which obviously are making a nice earner for them, if not wouldn't the base have also been closed? Don't think we run the risk of loosing them unless the economic situation deteriorates, in which case anything could happen?!
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Easyjet
Hi
I think the reason is to why easyjet havent done much with ncl over the last few years is that we have been a boeing base. All new aircraft into the easyjet fleet have been airbus hense no extra aircraft at ncl.
I think that things will now change as we will be airbus only by end of summer but maybe not for at least another year when conditions improve.
The airport bosses can now fight with other airports for new routes and new based aircraft which the airport couldnt have done this before now!!
I think the easyjet will find it hard to expand into TFS,ACE as jet2 now have these routes well covered.
Im sure that easyjet can find room still and make money on routes to turkey and greece. i agree with what someone wrote before we need our city breaks routes back and hopefully easyjet will bring them back once the market returns....
I think the reason is to why easyjet havent done much with ncl over the last few years is that we have been a boeing base. All new aircraft into the easyjet fleet have been airbus hense no extra aircraft at ncl.
I think that things will now change as we will be airbus only by end of summer but maybe not for at least another year when conditions improve.
The airport bosses can now fight with other airports for new routes and new based aircraft which the airport couldnt have done this before now!!
I think the easyjet will find it hard to expand into TFS,ACE as jet2 now have these routes well covered.
Im sure that easyjet can find room still and make money on routes to turkey and greece. i agree with what someone wrote before we need our city breaks routes back and hopefully easyjet will bring them back once the market returns....