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Chaos at Terminal 5

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Old 27th Mar 2008, 18:10
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BA v BAA

Ok not wishing to start a thread within a thread....but can someone with inside knowledge please explain WHY when the dust has settled in a few months are the BA flights to BKK HK SYD and a 'few' others remaining in the other terminals.

Surely the idea was to put all the eggs in one basket i.e. T5 and leave the rest of the terminals to the other carriers??
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Old 27th Mar 2008, 18:12
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It is always the same thing in the UK....

Form over Function... It looks beautiful but it doesn't fulfill the purpose sufficiently..

It is a national obsession for things to be on time and on budget... but nobody ever asks... Does it actually work!! And until we cure this dangerous obsession with letting companies push projects into the limelight in an incomplete state then our lovely country will slide further and further into an incompetent mire.

It's tragic
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Old 27th Mar 2008, 18:14
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Ok not wishing to start a thread within a thread....but can someone with inside knowledge please explain WHY when the dust has settled in a few months are the BA flights to BKK HK SYD and a 'few' others remaining in the other terminals.

Surely the idea was to put all the eggs in one basket i.e. T5 and leave the rest of the terminals to the other carriers??
In a nutshell, because T5 isn't big enough for them all to fit, so some have to go to another terminal.
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Old 27th Mar 2008, 18:15
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Ok not wishing to start a thread within a thread....but can someone with inside knowledge please explain WHY when the dust has settled in a few months are the BA flights to BKK HK SYD and a 'few' others remaining in the other terminals.

Surely the idea was to put all the eggs in one basket i.e. T5 and leave the rest of the terminals to the other carriers??
T5 is too small, simple as.

Just seen some MP on Sky News giving BA a thrashing, but he didn't seem to mention BAA much in this!
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Old 27th Mar 2008, 18:18
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Finally...

T5 -
No luggage, no checkin,
but the shops are open for business!

The government now has no choice.
BAA must be broken up into smaller, properly managed units.
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Old 27th Mar 2008, 18:20
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Thumbs down

I have just seen this I have a feeling that some figures in all this will soon be taking their pictures off the office wall.
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Old 27th Mar 2008, 18:24
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Angry

"T5 -
No luggage, no checkin,
but the shops are open for business!"

And just look at all those acres of lovely open space. just like there used to be at Stansted ...now full of shops.
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Old 27th Mar 2008, 18:24
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Does anyone know how many flights were moved to T5 on day 1?

I would have though moving a relatively small number and certainly not more than T1 was handling would have been a sensible start.

And what ijit at BA decided to send out a mail shot this morning saying how good it was all going to be, sending it out (or not) a day or so after opening would have been rather more sensible.

John
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Old 27th Mar 2008, 18:29
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Good to see Gareth Kirkwood wheeled out trying to explain what has gone wrong.

So he's overseen the opening of the Cargo Centre which went pear-shaped and now is watching T5 go into meltdown.

I've had a few run-ins with this idiot, and it's fair to say everything he touches turns to sh1t.

When will BA learn that their entire (with a few exceptions) senior management is completely and utterly incompetent.
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Old 27th Mar 2008, 18:29
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one flight left without any bags.....
Just one?
The first flight of the day left 'on schedule' but without any baggage (as it wasn't possible to process it in time).
34 flights cancelled and several left 'hand baggage only'.
Just what do you do with your hold luggage if you had to fly but were told 'no baggage'? I don't suppose BA would look after it for you whilst you were away? Would they arrange for it to follow?
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Old 27th Mar 2008, 18:30
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Wow. Flights will be leaving tonight, but no checked in bags can be taken

Hope it's fixed for my T5 adventure on Saturday!
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Old 27th Mar 2008, 18:31
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Is that the same Gareth Kirkwood that the Americans are investigating for the price fixing? I'm watching him on TV through a fork so I can imagine what he'd look like behind bars.
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Old 27th Mar 2008, 18:37
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Thats a good un LOL
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Old 27th Mar 2008, 18:38
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BAA stating that the baggage system as been working satisfactorily, but that BA (who are responsible for loading the bags onto and off the system) have not been succeeding.
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Old 27th Mar 2008, 18:42
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This is hilarous

Just looked at link below and BA and apparently BA have now employed volunteers .The mind boggles
http://www.britishairways.com/travel...s/public/en_gb

Mol must be loving all this even Lib dem leader has slagged ba off on bbc one.
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Old 27th Mar 2008, 18:43
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"Is that the same Gareth Kirkwood that the Americans are investigating for the price fixing? I'm watching him on TV through a fork so I can imagine what he'd look like behind bars."

As Mr Keegan famously said. "I'd love it, just love it"

What a fiasco, I wouldn't trust Kirkwood to mind my hamster, never mind oversea the transition to T5.

Wonder how much of a kickback he got off Hatton for the "Dunwoody deal".
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Old 27th Mar 2008, 18:45
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Of course they are. They won't actually pay for any extra staff but they can always cross their fingers and hope people will come in for nothing and help. Wonder if Tesco asks for volunteers to cope with the Christmas rush.
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Old 27th Mar 2008, 18:49
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Can't see Mr. Kirkwood removing that nice sharp pin-stripey jacket and helping the lads out downstairs clear the back log.

Don't think they cover crisis management and forward planning strategy as part of the History of Art degree, so they??

Rude chap, wouldn't even take questions from the press (or his customers).

Oor Wullie has run out of hours after his 4.25am (on-time) start this morning to meet the HKG, so probably won't be seen til the morning.
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Old 27th Mar 2008, 18:51
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As somebody who has been trying to get my company's retail unit up and running I am not in the slightest bit surprised that it has been a shambolic day.

I've spent the last year fighting with BAA (who really is the villan of the piece) - one half of BAA has been threatening to take action because the retail unit could not be 'completed then mothballed' ready for action today and another part of BAA refusing contractor access, not sorting out logistical issues and being downright obstructive

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Old 27th Mar 2008, 18:51
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Does it surprise anyone?

Is anyone really surprised by the complete mess at T5. p..s up and brewery certainly come to mind and BA and BAA are fast becoming a laughing stock. Interesting that Mr Walsh is nowhere to be seen and is another fiasco on top of the 777 one. No one seems to be in charge, no communication but most of all how can you allow this to happen when it has taken years to design and build and test (perhaps it wasn't!) and there really can be no excuse. Heads should roll!!
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