Chaos at Terminal 5
Join Date: Oct 1999
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The folk at BAA should take a short ride down to St Pancras International rail station to see how a 21st century terminal should be done. Tasteful, efficient, with only selected quality retail.
Today's airport terminals are little more than downmarket shopping malls.
Today's airport terminals are little more than downmarket shopping malls.
Join Date: Mar 2008
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Skylark58, Network Rail is controlled by the DfT after it effectively renationalised Railtrack plc. Is Network Rail any better for it? The Post Office and Royal Mail are both still state owned and losing alot of money and when they go on strike you don't get your post for six weeks. How is that any better?
It's down to the quality of management and leadership in any organisation, whether you're a commercial orgainsation, charity, public sector body, Government department or whatever. The problem is that too many people in management positions can neither manage nor lead effectively. Employees get disgruntled. The rest you know.
It's down to the quality of management and leadership in any organisation, whether you're a commercial orgainsation, charity, public sector body, Government department or whatever. The problem is that too many people in management positions can neither manage nor lead effectively. Employees get disgruntled. The rest you know.
Join Date: Aug 2002
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The level of genuine embarrasment and outrage at this fiasco has been reassuring. For two long we have been fobbed off with crap airport service with the promise of jam tomorrow. The promises are now shown to be lies based on greed where it is more profitable to have people delayed in the lounge using shops than speedily passing through on their way to their destination. The whole mindset and competence of BAA and BA is rightly shattered. Hoist by their own petard, no one is going to give them credibility for a long time. Willy, you presided over a shambolic farce, step aside for someone who can deliver a quality service at a well run airport. Cheerio !
Pilots' Pal
Join Date: Nov 1998
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This is just another example of what is wrong with ‘UK Plc’. We have been brainwashed by the mantra of ‘Private Ownership good’ Public Ownership bad’ and persuaded that private corporations produce slick efficient results. Time and again this is not the case. The railways, the post office, etc, are increasingly inefficient and more and more costly, as staff numbers and proper training are cut to maximise profit. The buck passing of management directly parallels that after a rail incident, with the various disparate entities trying to blame each other, while letting the passengers and the staff at the sharp end suffer
The Post Office is a good example: how many of you have used post offices in Germany, the Netherlands, Scandinavia or Finland? Nice clean areas, not the poky dirty offices to which we have become accustomed in the UK.
Join Date: Mar 2008
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The Dutch post office is privately owned - TNT. So what does that prove?
I wouldn't be so quick to listen to Lord Browne either:
http://www.guardian.co.uk/business/2...sandpublishing
I wouldn't be so quick to listen to Lord Browne either:
http://www.guardian.co.uk/business/2...sandpublishing
Join Date: Mar 2008
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...and those of you who fly DHL planes will know that DHL is part of Deutsche Post. So that says what about public or private ownership 
?
Lord Browne had to resign from BP last May after he lied in court. So, he is an expert in what
?
?Lord Browne had to resign from BP last May after he lied in court. So, he is an expert in what
?
Join Date: May 2004
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One key thing missing from the disaster recovery plan...
HRH should have popped by to finish the job she started a few days earlier. A few judiciously placed words to her loyal subjects, and even WW would be slaving away to make it all better.
Unless they've privatised the monarchy while I wasn't watching...
HRH should have popped by to finish the job she started a few days earlier. A few judiciously placed words to her loyal subjects, and even WW would be slaving away to make it all better.
Unless they've privatised the monarchy while I wasn't watching...
Join Date: May 1999
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Some issues seem to pre-date the move
Well, I had the dubious privilege of taking BA738 home to Geneva last night from T5, having done the same thing a week ago from T4. Last night we left close to 2 hours late, with no hold baggage. A week ago, we were told tha the catering vans were not able to clear BAA security and that there would therefore be no catering on our flight. We were told that had been happening for most of the day. That was March 19th.
More bang for your buck
Join Date: Nov 2005
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This is what the UK has become. Short-term greed, greed and more greed.
The trouble with modern management is that they only employ sycophants in middle management positions, get rid of anyone who suggests something won't work and then express surprise when it goes pear shaped.
Pilots' Pal
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Shut the UK down?
We might as well shut the country. The way "security staff" jobsworths act you would think that is the intention.
I use AMS for most travel, leaving the UK from NCL which is not too bad an airport by UK standards.
I use AMS for most travel, leaving the UK from NCL which is not too bad an airport by UK standards.
Brilliant - everybody in BA and BAA should listen to it!
rudolf said in post #159:
Python had it right, circa 1980.
http://www.last.fm/music/Monty+Python/_/I'm+So+Worried
Python had it right, circa 1980.
http://www.last.fm/music/Monty+Python/_/I'm+So+Worried
I'm almost crying - a mixture of laughter, pride that we Brits gave the word Monty Python, and congratulations to BA and the Spanish 'B'AA for keeping the humour going.
And sadness to think there's no chance of anything changing by 2012.
And depression at the horrendous cost of it all.
Join Date: Feb 2007
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Magman quote "After 37 years with BA why was I surprised. We all sat around waiting for the inevitable to happen."
Sums up what most people think most of BA do most of the time. Sad thing is that this poster seems to think it's normal.
As for the mention of the gangsters King and Marshall, they should still be with HMP for what they did to UK aviation during their tenure.
Sums up what most people think most of BA do most of the time. Sad thing is that this poster seems to think it's normal.
As for the mention of the gangsters King and Marshall, they should still be with HMP for what they did to UK aviation during their tenure.
Join Date: Jun 2006
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It seems little has changed since I hit the age sixty rule, I can only quote my F/Os on one of my last flights,"this place has without a doubt the best ATC of all our overseas destinations, so how come everything else here is such a godamn screw up?"Maybe someone could answer this question?But the UK is not alone in this, Toronto Pearson is right up there with the best when it comes to foul ups and gouging the public.
Willy Walsh
"British Airways has not delivered and we need to deliver," he said. "I am accepting responsibility, the buck stops with me."
Will he resign or forgo his big fat bonus? No way Jose!!
Will he resign or forgo his big fat bonus? No way Jose!!
Join Date: Mar 2008
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Actually it does make a relevant point to the approach taken by so many very senior people in positions of power and authority - that of supreme arrogance.
Lord Browne had to resign because Mr Justice Eady said to him: "I am not prepared to make allowances for a 'white lie' told to the court in circumstances such as these - especially by a man who prays in aid of his reputation and distinction, and refers to the various honours he has received under the present government, when asking the court to prefer his account of what took place."
So, getting back onto subject it's this kind of arrogance that leads to the kind of embarrasement that is T5 today. At least Lord Browne had the decency to resign. Will WW?
Lord Browne had to resign because Mr Justice Eady said to him: "I am not prepared to make allowances for a 'white lie' told to the court in circumstances such as these - especially by a man who prays in aid of his reputation and distinction, and refers to the various honours he has received under the present government, when asking the court to prefer his account of what took place."
So, getting back onto subject it's this kind of arrogance that leads to the kind of embarrasement that is T5 today. At least Lord Browne had the decency to resign. Will WW?
Join Date: Nov 2000
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Thread Creep
Sorry to be guilty of thread creep, but has anyone thought of the Olympics - if we ramp from the Dome to T5, via Nulayber, the potential is truly awesome.
A WORLD CLASS LAUGHING STOCK!
A WORLD CLASS LAUGHING STOCK!