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Old 24th Aug 2007, 16:40
  #521 (permalink)  
 
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Ryanair charges for check-in

Looks as if Ryanair has another great idea- charge pax to check in. Picked this up on Flight International:

http://www.flightglobal.com/Articles...rFriendly=true

Ryanair to charge for airport check-in
By Victoria Moores


Irish budget carrier Ryanair is to start charging passengers £2 or €3 ($4) for airport check-in across its entire network, but is abolishing its web check-in fees.
Ryanair has been charging £2 or €3 for Internet check-in and priority boarding, while airport check-in was free of charge. But from 20 September it will reverse this policy.
A Ryanair spokeswoman says: “The uptake for web check-in hasn’t been particularly good, because the charge acted as a disincentive.”
The move is aimed at discouraging passengers from checking in bags and using airport desks, which add to Ryanair’s overheads, instead encouraging them to travel light and use Internet check-in.
Passengers travelling with hold baggage will not be able to use the web check-in service. They will therefore have to pay a £2 per person check-in fee, plus £5 per item of luggage and a further £2 should they want priority boarding – a perk which is free to those checking in online.
“[The baggage fee] may well go up in future, because what we are doing is trying to discourage passengers from carrying large amounts of luggage,” says a Ryanair spokesman.
Ryanair flights are available for online check-in from 48 hours before departure. The service closes at minus 4 hours.
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Old 24th Aug 2007, 16:50
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It sounds like a cynical way of getting round the advertising restrictions. It is only a matter of time before LCC's have to show the whole fare including mandatory charges. If you can say that check in, baggage, and priority boarding are optional then presumably the restriction doesn't apply. It's only a matter of time before they install coin-locks on the loos and charge for the use of the steps and overhead lockers.

Last edited by Seat1APlease; 24th Aug 2007 at 17:19. Reason: How come my reply shows as 50 minutes earlier than the original Post?
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Old 24th Aug 2007, 17:21
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"Do they wounder why load factors are falling?"

Its average load factor over a year is around 82%, which per se is very good. To give some month-specific examples: July 2006 90% and July 2007 90%; April 2006 85% and April 2007 83%. That 2% deduction was because of an extra high capacity increase. Everything considered, it's stable and fine.

Most importantly, is its net profit is increasing; indeed, it now earns more net profit than Southwest.
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Old 24th Aug 2007, 17:23
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How come my reply shows as 50 minutes earlier than the original Post?

Probably because you are here in the UK and the person who started the post is in the USA!

I wonder if Ryanair will reduce their fares to compensate for the new charge, like they said they would do when they introduced the baggage charge. Somehow I don't think so. If they genuinely want to increase the amount of passengers who use the web check in then I think they should allow passengers who have suitcases to use online check in too.
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Old 24th Aug 2007, 17:26
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That 2% deduction was because of an extra high capacity increase.
Sorry if my brain is not engaged but what the heck does that mean?
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Old 24th Aug 2007, 17:29
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Remember when banks and credit card issuers were forced to disclose all their hidden, alledgedly optional charges, and the APR was born?

How long before the LoCos are ordered to do the same (eg you can't pay other than by credit card, and when you do pay by credit card you get hit with a fee....)

But we'd a proper regulator first, wouldn't we?
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Old 24th Aug 2007, 17:50
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Another addition to my LONG list of why I avoid flying Ryanscam
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Old 24th Aug 2007, 18:10
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Remember the days when you went to the ticket counter, bought a paper ticket with your details on, wrote a cheque or gave cash, walked to the desk, checked in, got through security with minimum hassle got onboard and drinks were free? *sigh*

Maybe i'll laugh my own airline, called "Retro" - it'll have all these things

Horgy
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Old 24th Aug 2007, 18:20
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"Sorry if my brain is not engaged but what the heck does that mean?"

Sorry. I should have clarifed it.

It had a 2% reduction in filled seats (load factor) during a month (April 2006 at 85% average and April 2007 at 83%) because of more-than-usual aircraft deliveries that resulted in a temporary excess supply (i.e. more seats/more capacity than could be filled). There was also an element of reduced demand perhaps due to the environmental stuff that meant fewer filled seats.

July just gone had an average 90% load, so on average 9 out of 10 seats were filled - excellent performance, the same average load as July 2006, and precisely as you'd expect from such a month, despite the added difficulties faced by airlines.

It normally just takes time for demand and supply to adjust, which it has.

Last edited by JulietNovemberPapa; 24th Aug 2007 at 18:50.
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Old 24th Aug 2007, 18:21
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Remember the days when you went to the ticket counter, bought a paper ticket with your details on, wrote a cheque or gave cash, walked to the desk, checked in, got through security with minimum hassle got onboard and drinks were free?
And, no matter whether you flew with BA or EI, it was £300 for DUB-LHR-DUB but only if you stayed two nights - otherwise it was double that. Yes, I remember it well. Thankfully, those days are gone forever.
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Old 24th Aug 2007, 18:53
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I wonder if the pilots will see any of that extra income?
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Old 24th Aug 2007, 18:56
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Of course, when most people check in via the internet they'll have to re-introduce charges for priority boarding.

I always thought that one of the purposes of check-in was to keep tabs on who'd actually turned up at the airport. If so, the fact that you can be miles away and check in, then fail to make the "last call for flight XXX" and delay it because you're still in a traffic jam or in bed, should be considered a retrograde step. Perhaps they need to introduce a scanner where you can scan your home-printed boarding pass when you get past security (or even as part of the route through security, usually plenty of time to fight with an extra box while standing in the queue). From that it's not a million miles to having a machine attached that will print out baggage labels for you, so you can check in bags without needing staff at the desk to do it for you. (Although how many people are going to fail to properly secure the tags?)
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Old 24th Aug 2007, 19:05
  #533 (permalink)  
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Haven't a clue
eg you can't pay other than by credit card, and when you do pay by credit card you get hit with a fee
You can pay with a debit card and pay a lower fee. They know that most people pay with a credit card and so they charge more for their usage. You have a choice, perhaps not all the choice you want but that is the nature of commerce!

llondel
Of course, when most people check in via the internet they'll have to re-introduce charges for priority boarding.
Exactly!! But there is nothing wrong with it, just different to what has gone before.
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Old 24th Aug 2007, 19:05
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In the US you can print your own bag tag out with your boarding card at the self service machine.

I agree it is stupid to be able to check in hundreds if not thousands of miles away from the airport but if the pax has not checked in any bags at the airport then at departure time you can just offload the pax and go on time assuming they are not at the airport.
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Old 24th Aug 2007, 19:42
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PaxBoy

You can pay with a debit card and pay a lower fee.
Yes you can .... but the fee isn't optional or avoidable!!!!
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Old 24th Aug 2007, 20:03
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Sure adds to my list of reasons for not using Ryanair under any circumstances.
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Old 24th Aug 2007, 20:10
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in ireland, you can't pay with a debit card. you have to pay the credit card charges, along with all the other stuff. scumair. they are the pits.
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Old 24th Aug 2007, 20:16
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It's another manifestation of ryr's inability to raise the "headline" fare, as to do so would drive customers into the arms of the the opposition that provide better service (i.e. pretty much everyone else). So the money must be raised somewhere else.
The "average fare" may well be lower than a few years ago, but the average cash handed over by the punter has scarcely changed. However, ryr has worked out well that the public stupidly don't seem the consider all the add-ons as part of the fare. When people start waking up to this, it'll be very bad for ryanair.
Ryanair are not low fares, they are low one part of the fare and good at advertising.
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Old 24th Aug 2007, 21:42
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...public stupidly don't seem the consider all the add-ons as part of the fare.
Actually I find it annoying when I've been quoted a price and find all the extras on top (car hire can be the same). Even more annoyed if they're not clear before I commit any money. I'm all for a breakdown of everything, so we know what various governments take from us in taxes, so if MOL wants to itemise everything down to charging me for the paper and ink used to print a ticket then that's fine by me, provided it's all clear before I commit to pay any money and I only get one final price to pay without extra dribs and drabs later.
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Old 24th Aug 2007, 22:21
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llondel
It is annoying, if you think about. But more people seem not to. Hence it works. How often have you heard someone say, "it was such a bargain, the flight was only a penny."? And only when pushed they admit that the actual hit on their wallet was 50 quid and above.
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