Ryanair - 6
Join Date: Mar 2007
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Maybe they are benefitting from it!
If they can't use the internet but can't find any cheap fares like the FR ones they might ring up and book!
£1 a minute and £5 extra each way per pax!
If they can't use the internet but can't find any cheap fares like the FR ones they might ring up and book!
£1 a minute and £5 extra each way per pax!
Join Date: Jul 2007
Location: Cotswolds, Glos.
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In purely load factor terms, FR June 07-June 08 was an average of 81%. In June 07 it was 85%, 84% in June 08. Here's an interesting article:
easyJet still European LCC load factor champion; now also fastest-growing | anna.aero
I haven't personally had any problems accessing or using FR's website at home, but I have at work - but it's quickly sorted.
easyJet still European LCC load factor champion; now also fastest-growing | anna.aero
I haven't personally had any problems accessing or using FR's website at home, but I have at work - but it's quickly sorted.
Join Date: Feb 2008
Location: cork
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Subtle change in cabin baggage allowance - handbags etc must be carried within
IMPORTANT REMINDERS! - Please read
- NO CHECKED BAGGAGE PERMITTED. STRICTLY ONE ITEM OF CABIN BAGGAGE PER PASSENGER WEIGHING UP TO 10KG WITH MAXIMUM DIMENSIONS OF 55CM X 40CM X 20CM IS PERMITTED. (HANDBAG, BRIEFCASE, LAPTOPS, DUTY FREE ETC MUST BE CARRIED WITHIN YOUR PERMITTED 1 PIECE OF CABIN BAGGAGE). CABIN BAGGAGE MUST CONTAIN NO PROHIBITED ITEMS.
Join Date: Nov 2000
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Baggage Check
Corky
It has to be written that way to cover the the airports where 2 items of hand luggage aren't allowed. FR actually do allow 2 pieces, handbag and bag, where the airport allows it.
It has to be written that way to cover the the airports where 2 items of hand luggage aren't allowed. FR actually do allow 2 pieces, handbag and bag, where the airport allows it.
Join Date: Feb 2008
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Hi Slim,
Are you sure there is no change in policy? I travelled on 6 ryanair flights over the last week and did not see any new policy being implemented.
News Release
Ryanair reminds passengers of Cabin Baggage allowances
Ryanair, Europe’s largest and most punctual low fare airline today (11 July) reminded all passengers of its Cabin Baggage allowances in advance of the peak summer travel period.
Each passenger (excluding infants) is permitted to carry one piece of cabin baggage on board (free of charge). It should weigh no more than 10kg and not exceed the maximum dimensions of 55cm x 40cm x 20cm. Due to security restrictions, certain items cannot be carried in cabin baggage. We reserve the right to cancel any reservation without refund and deny boarding if a passenger arrives at the boarding gate with more than one item of cabin baggage or an item that exceeds the maximum dimensions. Infants do not qualify for a cabin baggage allowance (although a pram / buggy will be carried free of charge).
Restrictions apply to liquids, gels, pastes, lotions or cosmetics carried in hand baggage
Speaking today, Adrian Dunne, Ryanair’s Deputy Director Ground Operations said:
“We are again facing the busiest time of the year, where airports struggle to cope with the volume of hand baggage carried by some passengers. Ryanair’s simple but generous policy allows passengers to carry one piece of cabin baggage (inclusive) which must weigh no more than 10kg and not exceed the permitted dimensions. We will not allow anybody to exceed these permitted allowances, and will be rigidly enforcing our one bag rule this summer.
Passengers presenting themselves at a boarding gate should be warned, they will not be permitted to travel if they do not comply with this one bag rule.
Are you sure there is no change in policy? I travelled on 6 ryanair flights over the last week and did not see any new policy being implemented.
News Release
11.07.08
Ryanair reminds passengers of Cabin Baggage allowances
Ryanair, Europe’s largest and most punctual low fare airline today (11 July) reminded all passengers of its Cabin Baggage allowances in advance of the peak summer travel period.
Each passenger (excluding infants) is permitted to carry one piece of cabin baggage on board (free of charge). It should weigh no more than 10kg and not exceed the maximum dimensions of 55cm x 40cm x 20cm. Due to security restrictions, certain items cannot be carried in cabin baggage. We reserve the right to cancel any reservation without refund and deny boarding if a passenger arrives at the boarding gate with more than one item of cabin baggage or an item that exceeds the maximum dimensions. Infants do not qualify for a cabin baggage allowance (although a pram / buggy will be carried free of charge).
Restrictions apply to liquids, gels, pastes, lotions or cosmetics carried in hand baggage
Speaking today, Adrian Dunne, Ryanair’s Deputy Director Ground Operations said:
“We are again facing the busiest time of the year, where airports struggle to cope with the volume of hand baggage carried by some passengers. Ryanair’s simple but generous policy allows passengers to carry one piece of cabin baggage (inclusive) which must weigh no more than 10kg and not exceed the permitted dimensions. We will not allow anybody to exceed these permitted allowances, and will be rigidly enforcing our one bag rule this summer.
Passengers presenting themselves at a boarding gate should be warned, they will not be permitted to travel if they do not comply with this one bag rule.
I have booked to go to Tenerife in January at the grand cost of £38 return. I have never known anything so resonable for a flight to the Canaries, really is excellent value.
Join Date: Apr 2008
Location: UK
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Ryanair-6
Overnight, Ryanair seems to have suspended flights to Krakow from several of UK airports between November and December - that's in addition to the reductions from Stansted announced a few days ago.
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
Can anyone in the know comment on this?
Apparently, Ryanair is considering moving its entire Krakow operation to Katowice.
Well, I'm for sure will be driving to Luton again (looong way) and flying with Easyjet to Krakow direct!
Just hope my summer flight in a fortnight is safe!!!
( a wedding ! )
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
Can anyone in the know comment on this?
Apparently, Ryanair is considering moving its entire Krakow operation to Katowice.
Well, I'm for sure will be driving to Luton again (looong way) and flying with Easyjet to Krakow direct!
Just hope my summer flight in a fortnight is safe!!!
( a wedding ! )
Join Date: Jan 2000
Location: Dublin, Ireland
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Good Luck to the new Head of Communications from Ryanair. 3 weeks in the job and he faced his first grilling from Matt Cooper on Today FM yesterday afternoon in relation to the 'visa electron' and normal visa card charges. Cooper actually asked him how long he was in the job and that he already had the mantra of ryanair.com
How much bad press would you be willing to take for €100k a year?
How much bad press would you be willing to take for €100k a year?
Join Date: Jul 2007
Location: Coalville
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My flight EMA-VLC on 15/12 is no longer bookable. Despite best efforts I have not been able to get a reply from RYR when I ask if it's been cancelled, which isn't great customer service.
Join Date: Aug 2007
Location: Cork
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He'd want to improve on his lying...err Customer Relations ability, along with Matt and the woman contributor, I was laughing my backside off at the idiocy of the stuff he was coming out with.
Join Date: May 2007
Location: Belfast, UK
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We all know how Ryanair love banging on about their excellent statistics regarding baggage, fewest cancellations and on-time departures. Especially comparing themselves to their worse performing competitors.
Well will these winter flights they are cancelling now, though if previously on sale, be included in the statistics for number of cancelled Ryanair flights. Or will they find some loophole to manipulate statistcs, and paint inaccurate reflections of their service levels???
Does official stats for cancelled flights have to be flights cancelled within a certain period before departure etc??
Well will these winter flights they are cancelling now, though if previously on sale, be included in the statistics for number of cancelled Ryanair flights. Or will they find some loophole to manipulate statistcs, and paint inaccurate reflections of their service levels???
Does official stats for cancelled flights have to be flights cancelled within a certain period before departure etc??
Join Date: Apr 2008
Location: Paris
Age: 48
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Good Luck to the new Head of Communications from Ryanair. 3 weeks in the job and he faced his first grilling from Matt Cooper on Today FM yesterday afternoon in relation to the 'visa electron' and normal visa card charges. Cooper actually asked him how long he was in the job and that he already had the mantra of ryanair.com
How much bad press would you be willing to take for €100k a year?
How much bad press would you be willing to take for €100k a year?
It reminds me the former one, P.Sherrard, one of the nicest guy ever met, but always obliged to say aggresive and controversial things...
Head of communications at ryanair is actually quiet simple: don't have any idea, shut up, and repeat what MOL tell you to say!
100k for that? I guess you could easily decrease by 40/50%
Join Date: Apr 2008
Location: Paris
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Btw, why they haven't yet published the annual report for FY08???
Last years it seems to me they published it few days after the result release, and this year, 2 months later, still nothing...
Last years it seems to me they published it few days after the result release, and this year, 2 months later, still nothing...
Join Date: Jul 2008
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Two Departures - Same Time, Same Gate!
On Monday (21 July) I witnessed something I cannot recall having seen before. Ryanair had two flights departing Seville at the same time (2115), one to Liverpool, the other to Stansted and both departed from the same gate
! There was, understandably, a certain amount of confusion amongst the passengers (for example, one thought the Liverpool flight might be going via Stansted!). As I'm not familiar with Ryanair's operation at Seville it left me wondering whether this happens regularly. Does anyone know? Would it not have made sense for the two flights to be scheduled to leave, say, thirty minutes apart?
! There was, understandably, a certain amount of confusion amongst the passengers (for example, one thought the Liverpool flight might be going via Stansted!). As I'm not familiar with Ryanair's operation at Seville it left me wondering whether this happens regularly. Does anyone know? Would it not have made sense for the two flights to be scheduled to leave, say, thirty minutes apart?
Join Date: Apr 2008
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Overnight, Ryanair seems to have suspended flights to Krakow from several of UK airports between November and December - that's in addition to the reductions from Stansted announced a few days ago.
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
They consider passengers as idiots (eg. "no surcharge", Paris for Beauvais etc), they have incompetent top managers (here, the list is toooooo long: no hedge in an environment of increasing fuel price, stupid revenue management with cheapest fares available 1 month before the departure, opening of a base in BRE, BHD, BOH..., investing and continuing to invest in Aer Lingus which make them loose a lots of money without any hope to merge, new website that is rubbish etc etc), they have very aggresive non sense communication, their business model is based on illegal subsidies and economic exploitation of the cabin crews, but at the end, they tell us that this is up to the airport to compensate for their hundreds of errors!!!
Non sense!!! Well done Krakow!!! Hopefully you'll find a descent airline for the traffic you lost who are not doing hundreds of errors and always ask you to repair it...
Overnight, Ryanair seems to have suspended flights to Krakow from several of UK airports between November and December - that's in addition to the reductions from Stansted announced a few days ago.
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
Can anyone in the know comment on this?
Polish press reports that this is as a direct retaliation to Krakow Airport managment refusing to give in to Ryanair's demands to abandon all airport taxes for the duration of "low season".
Can anyone in the know comment on this?
Join Date: Aug 2007
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Ryanair are simply breaking the Uk law on the pricing of airline seats. The law changed in may 2007 yet only one airline, Ryanair were given an extension to january 2008. Despite this they failed to comply until March 2008.
Since June 25th 2008 they have failed to show taxes and charges. Initially this was shown on page two in small text. Now its in Red but why can't they simply alter the fares to show all charges?
bad system? Bmi baby and Southwest use the same system....
i.e £1 suddenly equals £48.......simple really....
Notice how they initially balmed Microsoft but now blame navitaire....Big lawyers in Seattle...
So why have credit card charges, luggage charges, taxes and check in charges increased by almost 150%......call it what you want but its a fuel surcharge in disguise.
The sooner they may this bunch of cowboys comply with the rules that apply to everyone else the better.
"No hidden costs with Ryanair" according to their spokesman.....Yeah right!!!
Since June 25th 2008 they have failed to show taxes and charges. Initially this was shown on page two in small text. Now its in Red but why can't they simply alter the fares to show all charges?
bad system? Bmi baby and Southwest use the same system....
i.e £1 suddenly equals £48.......simple really....
Notice how they initially balmed Microsoft but now blame navitaire....Big lawyers in Seattle...
So why have credit card charges, luggage charges, taxes and check in charges increased by almost 150%......call it what you want but its a fuel surcharge in disguise.
The sooner they may this bunch of cowboys comply with the rules that apply to everyone else the better.
"No hidden costs with Ryanair" according to their spokesman.....Yeah right!!!