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Old 27th May 2006, 20:06
  #121 (permalink)  
 
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Frnakly, I neither know nor care.

Just asking a question of whether they would show any intent.

I suppose Regional Airports Ltd could raise the cash by turning Southend and Biggin into Housing estates/business parks.....
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Old 28th May 2006, 08:28
  #122 (permalink)  
 
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Virgin Blue, nice little summary of the airport. Was it really 19 years ago I walked over (with my still-current next door neighbour) to the opening ceremony one Sunday afternoon, when the Brymon and the Eurocity Express * Dash Sevens flew overhead in close formation, then made the first landings. And my first flight out of there was a couple of years later, with Conti-Flug (remember them ?) to Berlin Tempelhof.

* : Roof of Chateau WHBM visible in distance !
Originally Posted by virginblue
London City Airport, which today is still London’s only active airport terminal.
Actually I think Heathrow (in London Borough of Hillingdon) would want a bit of credit as well !
The Foundation Ceremony was particularly memorable as Chief Pilot of Brymon Airways, Captain Harry Gee, brought the concept of a regional city centre airport to life. Harry simulated a landing on what was to be the runway and then made a low level pass along the King George V Dock, causing the crowd and The Prince of Wales to duck!
Harry had of course actually put a Dash 7 down shortly before at the initially proposed site on the old quay where Canary Wharf now stands. Wonder how it would all have gone had they got that land instead, it would have prevented Canary Wharf going ahead as now.
The terminal was constructed to a very high standard reflecting its proposed use for business travellers.
Actually there are good and bad parts, and a lot of the parts are good. But the stark gate waiting areas are to be honest quite unacceptable, and one day there will be an accident with pax being held queueing on the steps down to them for a long time, it all seems to be caused by calling the pax forward too early. The main departure lounge now runs out of seats at peak times while some of the shops there have the wrong type of goods and seem elegant but pretty much unused. The continuing lack of a business class lounge must be cause for criticism from their very high proportion of such pax.

Can the front doorman have a new top hat please, his current one is now looking motheaten

I always used to congratulate LCY on excellent security processing procedures, but just recently, within the last year, they seem to have moved into the queueing league, while one of the two security stations is unstaffed (I haven't used the left hand one for ages now). This is just poor organisation and was a key unique selling point. Don't be cheeseparing, folks, and throw your advantage away for saving pennies.

Last edited by WHBM; 28th May 2006 at 08:50.
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Old 28th May 2006, 10:59
  #123 (permalink)  
 
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I sincerely hope that LCY gets its act together. I use the airport weekly on flights from LPL but the hassle at LCY is becoming so annoying that I am questioning the worth of using the airport.

Over the last month alone:

On arrival, no sign of luggage, when I found someone to complain to, it was found, amongst others, left o/s the terminal.

On check in. Only 1 person on duty with a queue of over 20 people, many getting concerned as they had missed their check-in times because of the delays. (Around 20 minutes for processing at a quiet time of the day).

The Bar area is chaotic and heavily smoke logged. You need to have around 20 minutes spare to get served. If you do, you have no-where to drink unless you stand in the smoking area.

Lack of seating, airside and in the Departure lounges. Will only get worse with larger a/c.

Incorrect information on flight boards and departure boards, leading to confusion. Despite all other lounges being empty, 2A was used simultaneously for flights to LPL and Luxembourg, departing at same time. Both sets checked in....as u can imagine, chaos reigned. Only Luxembourg showing on flight board, different info from tannoy and what staff mentioned.

Staff always surly.

Security area very poor, queues regularly so long as to block the escalator, again surly staff.

Positives:

Good DLR connection now (Does need staffed booking office though). Uncomplicated airport and small distances to walk (unless at higher gate numbers)

Some of these issues can be resolved comparatively quickly and cheaply, so why the problems?
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Old 28th May 2006, 13:20
  #124 (permalink)  
 
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@WHBM

Of course not my text, but an official press release. I forgot to add the link:

http://www.londoncityairport.com/ind...wStory&sId=966
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Old 28th May 2006, 16:50
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Submariner :

I tend to use the airport on first flights of the morning but can somewhat recognise some of the points you make.

Tend not to do hold luggage but you are right, the collection area can appear quite unstaffed.

Check in delays. Yes, can occasionally happen due to disorganisation, it did to me on a flight to IOM some time ago, three flights checking in at the same desk, most others empty. I believe KGS no longer have the ground handling monopoly, hopefully this will overcome some of the sole-supplier laziness that had been creeping in.

Bar, haven't ever used it. Possibly because it's not inviting enough to attract me. I'll give it a shot next time.

Security queues. Yes, this used to be no problem. I wonder if the security manager has changed. Has someone come in from an airport where queues and the resultant timewasting are considered to be ho-hum ?

DLR. I really wonder what all the fuss is about, the typical LCY passenger is not a typical DLR user. The cabs seem as busy as ever.

Gate 9. Yes, a hike.
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Old 28th May 2006, 17:22
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Whenever I collect another nail in my coffin while travelling through LHR , those problems at LCY appear to be rather minor.... I will give my business to LCY whenever I have the choice
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Old 31st May 2006, 00:08
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Originally Posted by WHBM
DLR. I really wonder what all the fuss is about, the typical LCY passenger is not a typical DLR user. The cabs seem as busy as ever.
The Shuttel buses are gone, and the Cabs are actually less busy. The DLR platform gets pretty crowded in the am and pm peaks. And while the typical LCY passenger will not be seen dead on a bus, (s)he will most likey hold a season ticket for the tube, if based in the City.
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Old 31st May 2006, 06:04
  #128 (permalink)  
 
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Originally Posted by tom de luxe
And while the typical LCY passenger will not be seen dead on a bus, (s)he will most likely hold a season ticket for the tube, if based in the City.
I wonder if this is true. Well over 50% of the LCY pax (including almost all the early am peak arrivals) are visitors to London rather than based here. They will not have tube tickets, maybe do not even know the network. And of the remainder starting their round trip in London, not that many are coming from the office, most seem to come to/from home or other suburban locations. I have asked many fellow pax on the morning departures where they are coming from, am always surprised by the wide catchment area, Kent, West London, etc.

It similarly amazes me just how many LCY pax are making connections to/from Heathrow. In some of the cases (as I give them transport advice) I feel their travel agent must be mad !
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Old 1st Jun 2006, 11:11
  #129 (permalink)  
 
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Is it me or has bizjet traffic out of LCY rocketed (no pun intended) recently? The other day I counted 3 consecutive Citations taking off.
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Old 1st Jun 2006, 11:55
  #130 (permalink)  
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I used London City at least twice a week for around 6 months and always found it great. Of course, this was about 6 years ago and it really sounds like it has gone down hill since then which is sad because it always made a great change from LHR and its chaos,
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Old 1st Jun 2006, 13:49
  #131 (permalink)  
 
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...not actually closed as such - just no-one able to land!!

You could land on either end or depart 28. There were 4x runway 10 departures.... inc a jet from a small Portuguese Bizjet company.....

We soon ran out of aircraft though......

All of which meant a few extra quid for Saaarfend and Stansted and a nice quiet morning on 132.7
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Old 1st Jun 2006, 14:09
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The discovery was made at Canning Town, about a mile-and-a-half from the airport, at around 9.30am.
Was that right beneath the flight path ? I mean 1.5 miles is not exactly close..... They surely did not evacuate everybody within that perimeter ?
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Old 1st Jun 2006, 14:30
  #133 (permalink)  
 
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We were told 290 degrees 1.0nm from LCY.
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Old 1st Jun 2006, 15:01
  #134 (permalink)  
 
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The bomb was beyond the western end of the Excel centre, to the north of the extended centreline, just by where the 28 departures start their turn. way beyond any possible effect.

My father dealt with a few UXBs on his Yorkshire WW2 RAF base. I think if they had suggested suspending flying ops in such circumstances they would have got short shrift from all concerned, and those were a bit more likely to go off !
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Old 6th Jun 2006, 13:04
  #135 (permalink)  
 
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London City Airport - queues and things

I had a problem with the airport recently (minor one re queues) and i emailed through their web site (www.londoncityairport.com) Now not sure about you guys but i often wonder if anyone at the end of corporate web sites reads the mail? I have emailed LHR before about problems (30 minute security queue at 05.30 in the morning!!!) and never got a reply. Not only did i get a reply from LCY but they replied with a real person acknowledging my mail within minutes and someone came abck to me the next day with a detailed reply! blew my socks off that did and they have kept my business! so try an email to them and see how they reply.
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Old 13th Jun 2006, 21:48
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News just out that Luxair will replace their Embraer 135 with Q400s from April 2007. Twice the size, but back from jet to prop. Will give LCY a major headache as the Q400 is quite a pain on the apron.

By the way, what has become of the VLM RJ70 saga ?
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Old 14th Jun 2006, 02:49
  #137 (permalink)  

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VB - if LCY extend the apron for A318 won't that help Q400 too?
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Old 14th Jun 2006, 05:00
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MarkD

LCY's plan is to have slightly larger stands that enable the aircraft to park nose in. At the moment, the Q400 has it's own stand markings which were worked out by Bombardier and then applied to the ground.

The aircraft can be parked on stands 2-10 but 10 is not prefered.
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Old 14th Jun 2006, 09:42
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Originally Posted by MarkD
VB - if LCY extend the apron for A318 won't that help Q400 too?
Sure. I was more thinking short-term. Is it true that currently only two Q400s can be on the apron at the same time ?

By the way, the Q400 is 5 feet longer than the Airbus A318.
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Old 14th Jun 2006, 09:48
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virginblue

As far as I'm aware, there are no problems with having more than 2x Q400's on the ramp. However, I doubt they would be allocated next to each other due to possible marshalling/pilot errors.
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