Ryanair complaints
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Ryanair complaints
Source: The Sunday Times, 10 March . .. .Ryanair tops complaints list - 11 March . .. .Ryanair emerged as number one in last year's complaints league according to Irish consumer watchdog The European Consumers Centre. . .. .Yesterday's Sunday Times reported that Ryanair had attracted 30% of the 1,639 complaints received by the centre. . .. .The newspaper also stated that Ryanair is being sued by Jane O'Keeffe (their millionth passenger), after they changed their promise of free flights for life by offering her just 12 flights a year instead.. .. .Source: The Sunday Times, 10 March. .. .I love lowcost airlines. I do have to admit that - IMHO - Ryanair does not always behave like it should towards its passengers, staff and future staff. I believe other low-costs do better in this aspect.. .. .Hope this does not become another emotional pro/contra Ryanair discussion...
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I think it is a bit more complex than that!!!. .Given the generally tolerant nature of the British/Irish we should perhaps categorise those 491 as the the tip of an iceberg.. .. .If you watch that on-going TV saga with Easyjet (Airline) there are seemingly bitter disagreements at check-in in almost every programme (I know it will be edited to improve the entertainment value!!)and yet hardly any of them seem to make an official complaint. We may grumble/complain about plenty of things but not many of us are sufficiently motivated to "report" it. . .. .Anyway, it may well be that there are many other complaints lodged with UK based agencies-- local trading standards, CAA/ATOL, even BBC Watchdog!! I have certainly never heard of the "Irish consumer watchdog The European Consumers Centre". Logically, if I was upset about a flight they (The European Consumers Centre) would not be at the top of my list of who to speak to.. .. .And really Belgian Sadness, do you really think such a thread is going to develop into anything but a pro/anti no-frills diatribe!!!!. . <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> <img border="0" title="" alt="[Big Grin]" src="biggrin.gif" /> . .. .(My Doctor has told me to avoid threads about FR-Doh!!)
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from annanova.com. .. . </font><blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr /><font size="2" face="Verdana, Arial, Helvetica">Ryanair 'lands miles away from major cities' . .. .The Consumers Association says Ryanair uses airports that are often miles away from the cities it claims to serve.. .. .If you fly Ryanair to Bologna's Forli airport, you will land in a little town 37 miles from Bologna, the association's Holiday Which? magazine reveals.. .. .The magazine says passengers taking Ryanair to the Danish capital of Copenhagen actually land at Malmo in Sweden.. .. .The magazine adds: "No-frills airline Ryanair makes a song and dance about its bargain fares on certain routes.. .. ."But it is not so outspoken about a smoke-and-mirrors technique it uses to keep prices down. What its eye-catching adverts don't always make clear is that Ryanair - more than other no-frills airlines - uses airports that are often miles away from the cities they claim to serve.". .. .Rival low-fare airline Go has been running adverts pointing out that it flies to the major airports of cities while Ryanair "misleads" people about where it flies to.. .. .Ryanair complained to the Advertising Standards Authority, which rejected two of the complaints but upheld a third concerning a claim by Go that Ryanair tried to hide the airport tax passengers paid.. .. .The Consumers' Association says it will write to the ASA with its own complaints about Ryanair.</font><hr /></blockquote><font size="2" face="Verdana, Arial, Helvetica">
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also from ananova.com. .. . </font><blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr /><font size="2" face="Verdana, Arial, Helvetica">Ryanair defends itself over Holiday Which? complaints . .. .Ryanair is defending itself from complaints from Holiday Which? magazine.. .. .The Consumers Association magazine claims the budget airline uses airports that are often miles away from the cities it says it serves.. .. .But Ryanair's marketing director Tim Jeans has dismissed the Holiday Which? report as "a piece of very poorly researched nonsense".. .. .Holiday Which? says passengers flying to Bologna's Forli airport actually land in a little town 37 miles from the city, while those flying with Ryanair to the Danish capital of Copenhagen actually land at Malmo in Sweden.. .. .Mr Jeans says: "We don't advertise flights to Copenhagen - we fly to Malmo. As for Bologna, we carry more passengers on this route than either British Airways or Go, who both use the other Bologna airport.. .. ."We have not had a single complaint about our Bologna service and we work very closely with the Advertising Standards Authority in formulating our adverts.". .. .The Consumers' Association says it will write to the ASA with its own complaints about Ryanair.. .. .Holiday Which states: "No-frills airline Ryanair makes a song and dance about its bargain fares on certain routes.. .. ."But it is not so outspoken about a smoke-and-mirrors technique it uses to keep prices down. What its eye-catching adverts don't always make clear is that Ryanair - more than other no-frills airlines - uses airports that are often miles away from the cities they claim to serve.". .. .Go has been running adverts pointing out that it flies to the major airports of cities, while Ryanair 'misleads' people about where it flies to. The Irish-based airline complained to the ASA, which rejected two complaints but upheld a third concerning suggestions that Ryanair tried to hide the airport tax passengers paid.</font><hr /></blockquote><font size="2" face="Verdana, Arial, Helvetica">
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So what if FR fly to an airport 37 miles away from the city. I don't hear anybody complain about airlines selling flights to London / Gatwick. LGW to London = 30 miles. There are also carriers selling flights to Malmo which land at Copenhagen. What's the difference? . .No, I don't work for FR but I do get fed up with the amount of negative comments that they attract on this site. A lot of their advertising is along similar lines to most other airlines. However, it seems when it is FR then it must be some underhanded dealing by MOL trying to con the good, honest fare paying pax. There is nothing that MOL is doing that hasn't already been done before. The difference is he is not quite as subtle as those that have gone before him.
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Well said Big Tudor, thank God there still are people like you around the place who look at the facts and don't just follow the trend to slag off Ryanair because it seems fashionable.
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Why shouldn't we slag off Ryanair? Your boss is doing the very same thing with the other airlines. Not to mention the foul language of your recruiters. . .Why I don't like Ryanair? See, pre 11 you did offer some fairly good packages (for pilots). After, you look like a mix between a thirdworld airline and a GA outfit. No unions. Unionpilots have worked hard for the benefits you "old" FR pilots now have. At the same time you don't give a d@mn about the conditions offered to your new hires.. .Spare me the Ryanpraising exercises Flying?IrishMan. For some reason I'm stuck with the impression you are one of the 4 FR people employed to answer complaint calls, but failing miserably to so. Spending too much time in front of your PC?
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ManaAdaSystem,. .. .You seem very bitter towards Ryanair. Is there any chance this might be to do with the fact that you didn't make the grade?. .Just to fill you in, no I'm not any of the 4 people employed to deal with customer complaints but then again I don't see what business of yours this is.. .. .Give Ryanair the credit this airline deserves, it wouldn't be where it is today had it been for tossers like you. Also, I don't see why the attitude of good money for hard work is anything to complain about.
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Why is it that every time someone slags off FR, flyingirishman and his co-crawlers suggest it is because they didn't make the grade?. .. .What does it take to make the grade @ FR? Money. Oh - and also being prepared to crawl.. .. .The other suggestion is that the detractors are all BA employees, just out to sling mud at the low-cost airlines.. .. .Neither is the case here. I'm not anti-low cost (I would love a job with easyJet or Go) and I have never applied to Ryanair. Nor would I ever do so.. .. .Okay, so they make money. Does that mean that they're ethical, safe, efficient, likely to last, caring towards employees or customers, an asset to the industry?. .. .No. It just means they make money (for now).
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QUITE,. .. .YOU PAY YOUR MONEY, YOU TAKES YOUR CHANCE. HIDEOUS DECEITFUL ADVERTISING AND A SHAMELESS CHARLETON IN CHARGE. GOOD LUCK TO YOU THAT WORK THERE. WONT BE FOR ME. I REMEMBER THE DAILY MAIL NOT LONG AGO SAYING THE PILOTS THERE EARNED OVER £100K A YEAR - I DONT THINK SO !
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Why doesn't the airline that claims to fly to Copenhagen and actually flies to Sweden, swop with the Airline that claims to fly to Malmo but actually flies to Denmark?!!. .Sorted! . ."An Irish solution to an Irish problem"
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What is the problem with FR flying to "Airports Miles Away From The Destination" I for one cannot see them ever hiding this fact,, in their web-site or in the timetables they give at the check-in desks!! Just bitter people who do not read all the info. given to them!!!
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A question for Ryanair flight crew, how many of you, prior to receiving an offer of employment under went:. .. .1. Physchometric testing.. .2. A panel interview.. .3. Systems/Performance/Aviation Knowledge test.. .4. Physciatrist interview.. .5. Company Medical.. .. .Can any of you answer that at least one of the above items where a part of your pre employment evaluation?. .. .I guess the management of Ryanair bases all of the above from a 30min sim jolly?. .. .Comments anybody?. . . . <small>[ 13 March 2002, 01:36: Message edited by: Ellion ]</small>
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A few weeks ago i was offered job with Ryanair. Well i have to say i never took it. Unbeliveable interview.!!! They flew me to Dublin from charleroi were i found the crew to be surly and a bit rude. The interview only lasted 5 mins which i have to say surprised me a tad.Very unprofessional interviewer. Anyway 2 days before the course started i received a letter offering me a place on it and was told to phone if i was going to except.I very nearly did until i was told that the pay was 600 euros a month before tax!!!! I have to say i was so surprised that i nearly had a heart attack. What sort of idiot would work for that type of money? Also during the 5 week training you would only be paid £10 a day and had to find your own accomodation. Don't get me wrong i didn't mind paying for accomodation but £10 per day allowance. COME ON!! I declined then to top it all the evening before the course was going to start i received a phone call at midnight to inform me i was booked on the 6 o clock flight the next morning to begin the course.UNBELIEVEABLE!! So no ryanair is not for me but if its your cup of tea then Good Luck . I think you'll need it.. . . . <small>[ 13 March 2002, 08:46: Message edited by: Belgian Beauty ]</small>
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Flying Irishman - Let me repeat your words.... . </font><blockquote><font size="1" face="Verdana, Arial, Helvetica">quote:</font><hr /><font size="2" face="Verdana, Arial, Helvetica">You seem very bitter towards Ryanair. Is there any chance this might be to do with the fact that you didn't make the grade?. .</font><hr /></blockquote><font size="2" face="Verdana, Arial, Helvetica">Do you see the irony?. .. .Ahhh you sound like a seasoned Nigel!. .. . <img border="0" title="" alt="[Razz]" src="tongue.gif" />