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KLM Another Social Media Shocker

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KLM Another Social Media Shocker

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Old 23rd Jul 2019, 09:58
  #21 (permalink)  
 
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I was going to say, much earlier, that this discussion would be better suited to another forum
But since we've all jumped in, boots and all, then I'll continue in that vein.

KLM is an international airline catering to a multitude of cultures. Their policies need to try to accommodate all of them.
Some of them do NOT share the current western liberal viewpoint regarding exposed female breasts.
In Indonesia for instance, exposed SHOULDERS, are punishable under the 2013 Pornography laws.

The right to publicly breastfeed your child, that is with exposed breasts, is not universally accepted despite what the liberated and angry west may feel about it.

Despite what several prior posts have declared, KLM has nowhere said that nursing mothers can not feed their children on-board.
The only reason for making those claims, that I can imagine, is to heighten the soapbox from which the protagonist is spouting.

A little bit of give and take is all that is needed. That seems to be a bit too much for some.
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Old 23rd Jul 2019, 09:58
  #22 (permalink)  
 
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Originally Posted by Pander21[left
I won’t allow a troll army to pull any comment on board or tweet by social media staff out of context, just for the sake of their agenda.
That,s not a very liberal attitude ... but refreshing to hear you won’t allow it, we can all sleep soundly now
[/left]
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Old 23rd Jul 2019, 09:59
  #23 (permalink)  
 
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No I’m not, it points at how absurd the discussion is, using safety as an excuse for every little thing is just as absurd though and weakens the value of the argument when you ask someone to do something that genuinely is a safety issue. Covering up just isn’t.
Thanks, well said.
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Old 23rd Jul 2019, 10:08
  #24 (permalink)  
 
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is not universally accepted despite what the liberated and angry west may feel about it.
You don´t have to be liberal nor angry to understand that "Western" law - in this case Dutch and European - is setting the rules on board a dutch airplane.

A little bit of give and take is all that is needed.
I´m with you on that, BUT only giving - as seems to be the mood these days in liberal, angry western circles - and NOT making a stand for what "we" supposedly want to be our values does nothing to maintain these values.

In the case of breastfeeding I think most mothers, even these loose western women, would prefer not to do "it" in the open. But when baby is hungry, baby is hungry. PERIOD. The whole thing is just absurd, as it is the academic discussion of a non-event. The most absurd part is how people treat KLM for a sensible answer of a commercial entity who needs customers to be satisfied to stay in business. Looking away or rather just not looking isn´t really that hard, covering up on occasion won´t hurt either.
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Old 23rd Jul 2019, 10:17
  #25 (permalink)  
 
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I'm sorry to be so old-fashioned, but public breastfeeding with exposed milk sources is a bit too much. I understand that it's a necessity, but why not cover? My wife managed to feed three of our children without exposing herself for the world to see. Apologies for the crude example, but that same mother would scream her lungs out if I take out my particulars to satisfy my need, just as or maybe even more urgent, at the nearest bush. But her necessity is a guaranteed right, and mine is public disturbance.

As for the gay couple, I don't even understand why the question was asked. In Holland, no less. I've been married for 20+ years and I've never asked anyone permission to hold hands with my spouse. Why did that couple decide to ask for one? I cannot think of a reason other than fishing for a reply they could post on whatever "social" website.
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Old 23rd Jul 2019, 10:20
  #26 (permalink)  
 
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Originally Posted by Jack D


That,s not a very liberal attitude ... but refreshing to hear you won’t allow it, we can all sleep soundly now


Once again, three words from an entire post pulled out of context with the only goal to push someone (who clearly tries to embody Dutch culture) in a certain exclusive corner. Thank you for confirming what I was talking about in my previous post.

And indeed yes, I personally won’t allow anyone sitting behind a keyboard (without any knowledge of a certain situation) to falsely push any group or individual in a exclusive, racist, homophobic or whatever corner. Exactly as you are trying to do right now.
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Old 23rd Jul 2019, 10:45
  #27 (permalink)  
 
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Given the USA's rather prudish attitudes to the display of mammary glands in public and on broadcast media, I wonder what would be the response of American Airlines or United were a passenger to not cover up when breastfeeding their little one?
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Old 23rd Jul 2019, 11:08
  #28 (permalink)  
 
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Originally Posted by Pander216


Once again, three words from an entire post pulled out of context with the only goal to push someone (who clearly tries to embody Dutch culture) in a certain exclusive corner. Thank you for confirming what I was talking about in my previous post.

And indeed yes, I personally won’t allow anyone sitting behind a keyboard (without any knowledge of a certain situation) to falsely push any group or individual in a exclusive, racist, homophobic or whatever corner. Exactly as you are trying to do right now.
what do you mean you won’t allow it ? A more sensible approach would be to express your disapproval and explain why .. otherwise who made you the arbiter of what people write, what authority do you have to disallow anything ? As I stated not a very liberal approach . ... see me !
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Old 23rd Jul 2019, 11:21
  #29 (permalink)  
 
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Originally Posted by UltraFan
I'm sorry to be so old-fashioned, but public breastfeeding with exposed milk sources is a bit too much. I understand that it's a necessity, but why not cover? My wife managed to feed three of our children without exposing herself for the world to see. Apologies for the crude example, but that same mother would scream her lungs out if I take out my particulars to satisfy my need, just as or maybe even more urgent, at the nearest bush. But her necessity is a guaranteed right, and mine is public disturbance.
The babies need to feed is the guaranteed right . You have a right to ask that person to cover up but I wouldn’t be too surprised if you got told where to go.
KLM shouldn’t have to have a policy about it and cabin crew should not have to get involved. Same with people holding hands
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Old 23rd Jul 2019, 12:15
  #30 (permalink)  
 
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Originally Posted by Seabreeze
The culture of an organisation is set at the top (Board, CEO, etc) and diffuses down through active policies or through the passive acceptance of practices.

So far no one has produced a better explanation!
BS

It is like saying that a Ryanair staff member who was found to be an ex Sex industry worked somehow represents the whole values of the organisation if she says something to someone or the BA staff member who was a paedo and used his airline tickets to bring underage kids to the UK represent BA.

People love to be offended so they can write about something and climb on the outrage bus.
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Old 23rd Jul 2019, 12:22
  #31 (permalink)  
 
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Originally Posted by Boabity

[...]but I wouldn’t be too surprised if you got told where to go. [...]

KLM shouldn’t have to have a policy about it and cabin crew should not have to get involved. Same with people holding hands
KLM doesn’t have a policy on it. Unfortunately certain KLM media departments did not react smart enough on leading and provocative questions. As you can see in this forum, some people have a tendency to pull things out of context and put a spin to it just to falsely put a certain stamp others.

Reagarding the breast feeding case: there are two sides of the story and in order not to escalate the matter, KLM decided not to enter into a discussion.

KLM has a no-nonsense, straight-forward approach with -as explained- a culture in which mutual understanding and compromises are key. Furthermore the laws that apply on board are one of the most liberal and minority friendly in the world.

We receive a lot of training in how to approach different cultures. However, when push comes to shove directions of the crew need to be followed. Nowadays indeed I am not surprised anymore that we as crew “are told to go somewhere”, due to selfishness of the respective passenger. Everybody thinks he can do what he wants because it is normal to him. You have no idea what we see on board; from painting nails to putting their bare feet on the seat in front.

Albeit not illegal, and maybe normal for the respective person, it could be disturbing for passengers that have a different point of view based on culture, religion, norms and values, you name it. Crew will most probably approach these passengers and will constructively start a conversation where understanding for their opinion is brought up (as we are westerners our self), but also is tried to let the respective pax gain insight in opposite views. Acceptance for the latter is what is missing a lot nowadays.

We are liberal and if someone complains about a gay couple holding hands, off course the person complaining will be told off. However, when a couple (gay or straight) is wildly making out, they could be asked to please stop to not offend others.

Those are the liberal norms and values of the Dutch and KLM.
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Old 23rd Jul 2019, 12:42
  #32 (permalink)  
 
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And yet pander216, here you are taking my words out of context 😂.
it isn’t something you should be involved in as cabin crew. The safety and comfort is your first priority everyone else needs to get a grip. You’re allowed to disagree I’ll still think you’re wrong .
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Old 23rd Jul 2019, 12:51
  #33 (permalink)  
 
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Originally Posted by Boabity
Because it perpetuates the notion that feeding, or breasts doing what they're actually for is in some way shameful. Particularly ridiculous because if you open any page of the inflight magazine you're likely to see an advert for something or other that has far more visible boob in it.

The issue is not with the person feeding but with the one who is offended.
So instead, I don't really see a problem with asking the person complaining to cover their head so they don't have to look. In fact, if someone is offended by gay people, they could do the same. Personally I'm hugely offended by nose picking, but I just don't look.

I've said this before - but the post was deleted, KLM Reservations/Social Media team is not based in the Netherlands and so could explain this "uninlightened" and clearly accidental tweet.
Complete supporter of a mum feeding her kids, mine were breast fed and will jump in on side of a mum always. Mums want to be discreet because it is tiring on them plus they may get baby to sleep at the same time.
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Old 23rd Jul 2019, 13:00
  #34 (permalink)  
 
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Originally Posted by Pander216
Albeit not illegal, and maybe normal for the respective person, it could be disturbing for passengers that have a different point of view based on culture, religion, norms and values, you name it. Crew will most probably approach these passengers and will constructively start a conversation where understanding for their opinion is brought up (as we are westerners our self), but also is tried to let the respective pax gain insight in opposite views. Acceptance for the latter is what is missing a lot nowadays.
Thank you and while I understand you cannot tell a complaining passenger to Go and F*** off.

A story true or not, an American Airline member of staff approached a complaining passenger who objected to someone discreetly feeding her child. AA staff member just approached said area and asked "Who is the person spending all their time looking at a lady's boobs and complaining she is feeding her child."
After silence she just said "Oh maybe it was in another area". Complainer kept quiet after that.

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Old 23rd Jul 2019, 13:07
  #35 (permalink)  
 
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Originally Posted by Boabity
And yet pander216, here you are taking my words out of context ��.
it isn’t something you should be involved in as cabin crew. The safety and comfort is your first priority everyone else needs to get a grip. You’re allowed to disagree I’ll still think you’re wrong .
Once a passenger complains to the cabin crew, the cabin crew is already involved. And in today's world, no matter what they do next, including nothing, somebody will be offended.

"safety and comfort is your first priority" - the problem in this case is that making a person comfortable would make another one uncomfortable, so it's a very complicated issue to address.

I hope that in the not too distant future all cultures will get closer to a common set of values, making this kind of conflicts less likely.
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Old 23rd Jul 2019, 13:10
  #36 (permalink)  
 
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Originally Posted by Pander216
KLM doesn’t have a policy on it.
KLM's problem is that it doesn't seem to know whether it has a policy or not.

One could be forgiven for hoping that something posted under the "official global account of KLM", or indeed this on klm.com: KLM responds to breastfeeding questions wasn't just some summer intern making it up as he/she goes along.

But apparently it is, or so we're told.
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Old 23rd Jul 2019, 14:56
  #37 (permalink)  
 
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In a nut shell, we have created new special interest groups that are, as in the past, "More than Equal" where there is a conflict between beliefs / social modes etc.
In the case of the nursing baby, if the mother was not prepared to accommodate the request to cover up (more than equal), then I guess the crew could have simply issued a "night mask" to the complaining passenger to be used while the feeding was going on.
I live in hope that the pendulum would / may sometime go to a center position where everyone attempts to consider and comply with the beliefs of others, of course that will never happen but...….
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Old 23rd Jul 2019, 15:34
  #38 (permalink)  
 
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Originally Posted by racedo
Complete supporter of a mum feeding her kids, mine were breast fed and will jump in on side of a mum always. Mums want to be discreet because it is tiring on them plus they may get baby to sleep at the same time.
You were allowed to have kids ?
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Old 23rd Jul 2019, 17:04
  #39 (permalink)  
 
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Once a passenger complains to the cabin crew, the cabin crew is already involved. And in today's world, no matter what they do next, including nothing, somebody will be offended.
That's hit it on the nail. We have arrived at a stage in society where there will always be someone offended. And, indeed, making one person comfortable may make another uncomfortable. It may have always been like this but there was a time when the majority exercised mutual tolerance. These days the majority have moved from tolerance to being boo-hoo offended!

I hope that in the not too distant future all cultures will get closer to a common set of values, making this kind of conflicts less likely.
I doubt it. Even those of us in the same culture can't agree about anything these days. The lack of education in common sense and tolerance is the issue, not different cultures.
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Old 23rd Jul 2019, 18:23
  #40 (permalink)  
 
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Originally Posted by Jack D


You were allowed to have kids ?
Yeah I know, freaks me out as well. They know my pin numbers / can unlock my phone etc. If they ever need they will use but they know if use and not need I will get Liam Neeson looking for them.
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