Go Back  PPRuNe Forums > Flight Deck Forums > Rumours & News
Reload this Page >

Ryanair named 'worst short-haul airline'

Rumours & News Reporting Points that may affect our jobs or lives as professional pilots. Also, items that may be of interest to professional pilots.

Ryanair named 'worst short-haul airline'

Old 5th Jan 2019, 09:53
  #1 (permalink)  
Thread Starter
 
Join Date: Oct 2018
Location: ILS 110.75
Posts: 353
Ryanair named 'worst short-haul airline'

https://www.bbc.co.uk/news/business-46761330

"A Ryanair spokesperson said the airline's success was not reflected by the survey"

Yup. No.
Auxtank is offline  
Old 5th Jan 2019, 11:31
  #2 (permalink)  
 
Join Date: Mar 2012
Location: Having a margarita on the beach
Age: 100
Posts: 1,199
Regardless, they will still fly 140M plus cheap pax in 2019 and employ 5000 cheap pilots and several thousand cheap cabin crew.
sonicbum is offline  
Old 5th Jan 2019, 11:42
  #3 (permalink)  
Thread Starter
 
Join Date: Oct 2018
Location: ILS 110.75
Posts: 353
Originally Posted by ManaAdaSystem View Post
This post will last 5 minutes.
Forgive me but it's done well over an hour now.
Perhaps it's because it's a news item relating to Aviation and this froum is the News and Rumour section of the Professional Pilots Rumour Network. I don't know just a guess.

Anyway, I posted it because I was rather amused by Ryanair's reaction to it and the carefully crafted vocab of their spokesperson.
Brought a chuckle to my morning coffee and biscuits.
Auxtank is offline  
Old 5th Jan 2019, 12:13
  #4 (permalink)  
 
Join Date: Oct 2018
Location: Ferrara
Posts: 549
Never say never - they fly to places other people don't - and if its a choice between an hour on Ryanair or a 5 hour train journey at weird times.....................

I avoid them but at least you know what you're going to get service -wise whereas a lot of "full service" airlines are anything but these days - I see BA crawled off the bottom in the listings after several years
Asturias56 is offline  
Old 5th Jan 2019, 12:25
  #5 (permalink)  
 
Join Date: Jul 2011
Location: Edinburgh
Age: 34
Posts: 585
Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.
edi_local is offline  
Old 5th Jan 2019, 12:45
  #6 (permalink)  
 
Join Date: Dec 1999
Location: UK
Posts: 671
Originally Posted by edi_local View Post
Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.
It’s called reality vs mind facts.

(Mind facts cause a lot of trouble.)
Stan Woolley is online now  
Old 5th Jan 2019, 13:10
  #7 (permalink)  
 
Join Date: Jun 1999
Location: Europe
Posts: 3,369
Asturias56, if you are referring to my previous post, which got deleted, I'm confident that in my case never means never. They are without doubt successful, provide lots of employment and offer the masses an alternative to air travel. But they are just not my type of airline.
Hotel Tango is online now  
Old 5th Jan 2019, 13:59
  #8 (permalink)  
 
Join Date: Mar 1999
Location: big green wheely bin
Posts: 603
Originally Posted by edi_local View Post
Would be interesting to know why these people voted it the worst. Perhaps they fell foul of their well known rules and had to pay up?

Personally I've used them several times a year since 2001, well over 70 flights now and never had a single issue, not even a delay (other than once I got caught up in a bomb scare at Kaunas airport which I can hardly blame FR for). It's funny, I have a friend who pays attention to every negative FR story out there, claiming they are a disgrace and he will avoid them. He's flown with them 3 times. Every time he arrived at his destination early, the flights were the cheapest by far, had good times and he even sat with his travel partner without paying for seats either. He's had nothing but good experiences but just likes to jump on bandwagons, as do a lot of FR detractors. Whatever they are doing they need to keep doing it. Surveys like this don't reflect on the fact that they are one of the most successful airlines in the world.

And no, I'm not an FR employee, I have absolutely nothing to do with them, just a very satisfied customer.
I can’t imagine the collective readership of Which? Would stoop to travel on Ryan Air very much, so while several thousand filled in the survey, I would think only a few hundred have actual experience of Ryan air.

What I find astounding is that Jet 2 come top. Although they are their “preferred partner” so that probably tells you everything you need to know!

I would question it’s impartiality
Jonty is offline  
Old 5th Jan 2019, 14:06
  #9 (permalink)  
 
Join Date: Nov 2004
Location: UK
Posts: 427
I believed this forum was intended for posting 'Rumours' or 'News'.

Ryanair being revealed as the worst short-haul airline won't come as any surprise to most, hardly qualifying as rumour or news....
pilotmike is offline  
Old 5th Jan 2019, 14:43
  #10 (permalink)  
 
Join Date: Aug 2015
Location: The South
Posts: 62
News or not it is a subject of frequent discussion in the industry and so relevant. Like many I try to avoid them but sometimes they are the only carrier available within practical travel plans. I never have an issue with the crew and the service is usually reliable but Ryan being Ryan even when they deliver what you have booked, they manage to make you feel ripped off.

Unlike Herb Kellerher and Southwest who sold you cheap tickets AND an enjoyable experience.
Timmy Tomkins is offline  
Old 5th Jan 2019, 15:34
  #11 (permalink)  
 
Join Date: Oct 2018
Location: Ferrara
Posts: 549
Originally Posted by Hotel Tango View Post
Asturias56, if you are referring to my previous post, which got deleted, I'm confident that in my case never means never. They are without doubt successful, provide lots of employment and offer the masses an alternative to air travel. But they are just not my type of airline.

yes - it was a ref to your post - God knows why it disappeared..... I agree - but sometimes with work or family you have no choice - I don't like Merpati Nusantara or TAAG but they're the only show in town in some places I go
Asturias56 is offline  
Old 5th Jan 2019, 18:20
  #12 (permalink)  
 
Join Date: Jan 2007
Location: EGLL
Posts: 381
Almost seems FR start to read Kelleher's excellent book....but never got around to finishing it...
G-ARZG is offline  
Old 5th Jan 2019, 21:20
  #13 (permalink)  
 
Join Date: Jun 2009
Location: Baston
Posts: 1,583
A fair few people seem to do what I do after using Ryanair. Mutter "never again" and then use them again. My bottom line for short haul only is: cost, cconvenience, timeliness, safety record.
Ticks my boxes, and I just write off the journey time against benefit on arriving where I want to be, when I want to be, cheaply.
langleybaston is offline  
Old 5th Jan 2019, 21:55
  #14 (permalink)  
 
Join Date: Jan 2005
Location: here and there
Age: 48
Posts: 58
Let’s face it, you’ll get what you pay for, Ryanair gets bashed all over, but still delivers what they are promising,….. namely nothing.. except cheap fares and not crashing an aircraft every year.

We can proceed to discuss how the industry has changed and how the commercial side took over decision making while not giving a sh*%t of providing a proper working environment nor giving their employees the necessary time to gain experience while paying them reasonable wages.

Nobody working in aviation more then 15 to +20 years does not feel the change and seems not to be worry about it. But unfortunately, thats the direction we are heading to….

Ryanair is just a mirror of our society and type of our current consumer behavior, cheap fares are posh and people don’t care getting treated like sh*%t as long as tickets cost less than the parking fee at the airport.

There are many Ryanair’s are around us, with different names and colors,.....things will even go worse.....
stallfail is offline  
Old 5th Jan 2019, 22:41
  #15 (permalink)  
 
Join Date: Nov 2000
Location: Cambridge, England, EU
Posts: 3,404
Originally Posted by Asturias56 View Post
Never say never - they fly to places other people don't - and if its a choice between an hour on Ryanair or a 5 hour train journey at weird times.....................
For me if it's a choice between Ryanair and walking I'll walk. (Or perhaps choose to go somewhere else instead.)
Gertrude the Wombat is offline  
Old 5th Jan 2019, 22:43
  #16 (permalink)  
 
Join Date: Nov 2000
Location: Cambridge, England, EU
Posts: 3,404
Originally Posted by edi_local View Post
Would be interesting to know why these people voted it the worst.
It's basically the way they treat their customers with complete and total and utter contempt. It might work on some people, but that's not how you get my business.
Gertrude the Wombat is offline  
Old 5th Jan 2019, 23:22
  #17 (permalink)  
 
Join Date: Nov 2008
Location: Darkest Surrey
Posts: 5,714
Originally Posted by Gertrude the Wombat View Post
It's basically the way they treat their customers with complete and total and utter contempt. It might work on some people, but that's not how you get my business.
Its WHICH. No data provided on who actually flew with Ryanair rather than rehashing Daily Mail headlines. More about grabbing headlines for WHICH to increase subscibers than reality.
racedo is online now  
Old 5th Jan 2019, 23:40
  #18 (permalink)  
 
Join Date: Aug 2006
Location: Looking for the signals square at LHR
Posts: 172
Originally Posted by Timmy Tomkins View Post
Unlike Herb Kellerher and Southwest who sold you cheap tickets AND an enjoyable experience.
Agreed. Flown a lot as pax with Southwest and always found them well up to the job. Which is more than I can say of the old USAir.
Gipsy Queen is offline  
Old 6th Jan 2019, 01:44
  #19 (permalink)  
 
Join Date: Sep 2017
Location: Europe
Posts: 1,253
Originally Posted by Jonty View Post


I can’t imagine the collective readership of Which? Would stoop to travel on Ryan Air very much, so while several thousand filled in the survey, I would think only a few hundred have actual experience of Ryan air.

What I find astounding is that Jet 2 come top. Although they are their “preferred partner” so that probably tells you everything you need to know!

I would question it’s impartiality

That is why airline managers much prefer Skytrax.

https://www.paddleyourownkanoo.com/2...houldnt-trust/

A little advertising spend, a consulting assignment and voila an 'award'.

A 2016 investigation, however, reveals that over 2,159 businesses were registered at 29 Harley Street. While there’s no indication of Skytrax, breaking the law, investigations revealed some companies using the site were involved in tax avoidance and international fraud. (Update: Skytrax has since changed its address to 85 Portland Street – the home of a business which acts as a “virtual mailing address”).
Rated De is offline  
Old 6th Jan 2019, 03:54
  #20 (permalink)  
 
Join Date: Jul 2004
Location: Netherlands
Posts: 605
Originally Posted by Gertrude the Wombat View Post
It's basically the way they treat their customers with complete and total and utter contempt. It might work on some people, but that's not how you get my business.
(my post got deleted as well yesterday)
The point i was making then was, that the actual customers of Ryanair are the local governments and smaller airfields. NOT really the people they transport. That is why ryanair can treat its passengers the way they do. The passengers pay a small fee for insurance (called the ticket).
fox niner is online now  

Thread Tools
Search this Thread

Contact Us Archive Advertising Cookie Policy Privacy Statement Terms of Service

Copyright © 2018 MH Sub I, LLC dba Internet Brands. All rights reserved. Use of this site indicates your consent to the Terms of Use.